Tephra Solar Reviews

We had solar panels installed by Tephra in February. The installation crew showed up three times before our roof was ready. The panels had been in delivered and sitting in our garage for over a month before that. All because our project manager was incapable of actually managing a project. They asked us to go on the roof to take measurements, they couldn't send a professional over to do it. We have a metal roof and we were told there would be no penetration but the panels are screwed straight through the brand new metal. We were told the install would take half a day. It took two full days. We were told within 30 days the inspections would be completed. It took over two months. The delay was caused by the project manager not having filed the correct paperwork. I had to call our energy company myself in order for them to finally send someone over to complete the inspection. Now that the solar panels are in, the app that they provided isn't reporting our production correctly. The technician who finally turned on the panels apologized for the delay and lack of communication but it's been over a week and they haven't responded to us. There has been no communication, mis-statements, and flat out lies from these people. Do not use them.

I have never been so dissatisfied with a company they promise a lot and deliver very little. Just try getting ahold of customer service. My salesman totally ghosted me before the panels were installed. He promised to be there through completion. The last time he got back with me he was very negative about the company also. Not very comforting feeling I have about them being Around much longer

We were sold system that doesn't even cover the electricity we use. We are now paying for a useless system alo g with a utility bill. I have called and emailed for o er a year and nothing has been done. All we hear is they will get back to us. I am now looking into a lawyer. Worst company I have ever dealt with. Don't bother with them.

Their sales tactics are very misleading and disrespectful to every homeowner. To tape a flier to the garage door leaving residue. Misleading people to think that this is Rocky Mountain Power that is trying to get homeowners to call. Our city has No Soliciting regulations and what they did is blatant disregard to these rules.

I have been disappointed in Tephra. It months longer than agreed to install the panels and then I never received the $400 referral bonus I was promised after I got my son to install. He also is unhappy with Tephra. Sorry I got them involved!

Didn't use them, but their door-to-door salesman ignored my "no soliciting" sign even after I asked if they saw the sign. Proceeded to lie to me, which means they obviously didn't care.

Teenagers, knocking doors to sell the product. Rude, aggressive, argumentative AND cussing as they walk away from the door when you say “NO THANK YOU”.