Solar Energy World: Read 630 User Reviews From Real Homeowners

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Verified Customer

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Debra Gaithersburg, MD

I compared them with 2 other companies and since they offered the best product for the best price, I signed up. So far they have been excellent to work with. They were very efficient and communicated well with me. The installation was fine too. They came and informed me of every step they took. Once their business was done, they left and we had no problems. Going with them was a good decision, I've seen savings on my energy bill every month.

7 years ago

Reply from Solar Energy World

We appreciate your business!

Mar. 19th, 2019

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Bruce Jones Hanover, MD

I did research on some solar energy magazines and websites. From that it just seemed like they offered the best service for our area and in the country in general, so I signed up. So far everything has been good, the installation itself just took one day. The one problem was that the process, from the time I started the paperwork to the time everything was installed, took an extremely long time. I'm still waiting on a post installation that was promised to me...Still, my electric bill from BG&E has already been cut by one third. Of course, this time of the year the sun is minimal, but once we get into the summer months I expect to save a lot more.

7 years ago

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Verified Customer

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Karen F. Caraballo Manassas, VA

Solar Energy has saved me at least $1400.00 so far and my panels were only installed in Mar of this year! Before my panels were installed I was paying Pepco $200 per month and keeping my AC unit on 75 degrees which was not enough to make it comfortable in the house. I am able to set my air to 70 degrees at night and not have a bill! Thank you Solar energy world!

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Paul Antoshak Aberdeen, MD

My sales representative was amazing and did a great job. The installers were punctual, efficient and they informed me of everything along the way. They have the best price and reputation and it''s dealing everything they told me it would. I am saving money and I''m helping the environment. My experience has been great, it''s a great company and great people.

8 years ago

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Verified Customer

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Jeanette Lawson Jessup, MD

Overall, my experience has been wonderful. Their representatives answered all of my questions and I got everything they guaranteed. I'm not paying the electric bill. I'm getting a refund and I have been getting a credits for the last 4 months. They had the best quotes from the engineers. Richard, the sales man, was excellent - helped me understand everything. Great sales man and great technicians. Keep doing everything you do!

8 years ago

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Verified Customer

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Robert Ferebee Burtonsville, MD

I picked them because I''ll pay a flat rate over the next 20 years. It doesn't increase as the rate of power increases and it didn't have an escalator cost. The service has been pretty smooth, easy going, and flawless. My power bills have been reduced to only $8. We had an incident where our box went down for two weeks and we did not know until I went outside and noticed that there was no power. They should be a little bit more attentive to their monitoring and make sure things are working properly.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Jonathan Crill

They were excellent, and they went above and beyond what I expected. They kept in communication the whole time and just everything went very smoothly. They told me what they were gonna do and they did what they said they going do. The installation was flawless. The guy showed up and they laid out the schematic for me to review one last time before they did their work. They showed me exactly where the component was going to go and what exactly it would look like.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Nancy Fox Still Pond, MD

The installation process took a while but that was because of permits and all of that. Once the installers got there, they were very cooperative and worked quite quickly. Rhere were couple of items that needed to be revisited, but overall they were great. They presented the information thoroughly and did not play games. So far, we have had humongous savings for two thirds of my bills.

8 years ago

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Verified Customer

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Nancy Trembley Fort Washington, MD

Their representative explained everything that I had questions about. The installation process was great: 5 days installing a 78 panels system. They put the rails down and put all the panels in place. In July and August we produced more energy than what we were using. We haven't seen an electric bill in 3 months and that's amazing because we had currents going into the grid. The only problem I had once is that one day there were some delays involving my wife getting information and they would have to be forwarded to me. If only they could set two email addresses per account that would be faster.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Verified Customer

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Paul Holmes Preston, MD

I had a neighbor that already was getting solar panels installed. So I talked to one of their representatives and decided to go with them. They did an outstanding job. The installation was great and they explained everything that they were doing. My bill is already cut in half. My only suggestion is that they should advertise more for the company. I''ve only seen few ads.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Dave Harding Edgewood, MD

A lot of other companies that handled solar told me that I didn't have enough pitched to my roof for them to install one. Solar Energy World said no problem and they did it. They were great. The installation was out of this world, they were just in and out, leaving no mess. They were very polite. I haven't had an electric bill since I installed it on my house. I'm very pleased with what I have.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Stephen Wilson Westminster, MD

They gave the best presentation and made it all as clear and understandable as possible. They have been very informative and communicative in every step of the way. The installation crew they have is very clean, polite, and professional. We've only had it running for a couple of months but our electric bill has dropped significantly. Everything seems to be doing great considering my whole house runs on electricity. If I had to do it all over again, I would still definitely pick them.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Darrow Jackson Bowie, MD

Dealing with project management was very good. It was a well organized project and I was well informed from start to finish. They contacted me, scheduled it, made the appointment time, and if anything had to change they did a good job following through with us. Installation was very methodical and I was very pleased with them. My only complain is that it took a long time to get it started because they seemed to be overbooked. Once they got started though they finished in the set amount of time. As for savings, I went from paying an average of $300 a month to $110 in the past year. I only wish they advertised better or offered more rewards for referrals. Since it's a great product and it helps the environment, I'd like to see Solar Energy World engage more people so that they make the change. I'm totally satisfied with it.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Verified Customer

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Thomas Harlan Centreville, MD

I received something in the mail from Solar Energy. I had never heard of them, but they got me thinking so I looked it up. From the feedback I saw, it looked stronger and better than its competitors so I contacted them, set up an appointment, and talked to them. The people there all seemed to know what they were doing. So far according to the meter they put on the house the system has generated more electricity than what we use. I recommended Solar Energy World for a presentation at the local rotary club and they made a really good impression. It was extremely valuable for them. I only had one issue with the contractor. He damaged the corporate line at the end of the house because he thought it was a root. But it was not a big deal, they resolved the issue.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Verified Customer

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Jim Sanders Elkridge, MD

After doing my research and meeting with them, I wasn't disappointed with my decision. The management team is excellent and they kept in contact with me and answered all of my questions. They were with me every step of the way during the process. The installation was very smooth and professional. I couldn't be more pleased. It has drastically reduced my energy cost. They were quick and professional.

8 years ago

Reply from Solar Energy World

Terrific to hear that!

Mar. 19th, 2019

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Verified Customer

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Fred Luddy Odenton, MD

I chose them because they were local and had very good feedback. They were very good and responsive to my questions. They did exactly what they said they would do. Excellent job installing the panels, they me showed up, dressed professionally, and delivered on time. Electric bills are almost non existent now and I did a credit pack last year on the electric bill.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Cheryl Noble Brandywine, MD

We like the fact that we can put the panels down in our yard and they can still provide us 100% power. Installation went great, my wife was there for most of it and they never had any problems while they were doing it. They did a great job and finished quickly. The first year we got charged 9 bucks for line fees and the batteries didn't store so much until we built up. Now there ain't no electric bills and we like it. I think they're doing a great job, they should just keep up with what they're doing.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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Angela Thames Silver Spring, MD

The installation was seamless and went smoothly. My bills lowered but I put in a lot of money in the beginning so I won't see any savings until a few years later. The experience in general has been good, but I'd like them to be explain some things better. I remember them saying something like the federal government would give us this money for green energy. They did not say it was a tax right up. Then we ended up getting it financed through the bank and the rate ended up being 14.75%. I thought that was ridiculous. We had money in the bank so we just paid it. I would have been paying this thing for 20 years if I hadn't done that.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Verified Customer

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Benjamin Brooks Woodstock, MD

We went to a presentation and Solar Energy World was the most professional looking. The project management team was good. They drew out the layout and told me what to expect. The installation was pretty straightforward and timely. They told me they were going to install and had it completed in the time frame they gave me. I do have a lower utility cost, it dropped about 80% but I thought the bill was going to be zero. The one problem I experienced was the fact that some of my siding was damaged during installation I think. They said it had been damaged before they came, so I went ahead and fixed it. They corrected that a few weeks later and sent me a check to cover the cost. I just wish they had taken the responsibility a little sooner you know. Other than that I was happy with them.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Verified Customer

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David Chock Bethesda, MD

I was very impressed by the salesperson. He told us that the best place to put the panels would be on the rooftop that faces south to get more sun, even though every other company told us to put it on the west because it was bigger. He was the only one that provided this strategic location. After that everything went excellent. The installers were all polite, worked hard, and did really well. We cut down our power bills to zero, the price is negative now. Everything is good except I wish the monitor panel could be changed in the app.

8 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Verified Customer

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James Cantwell Cockeysville, MD

My experience with project management was excellent. They made it very easy for you to understand things and explained everything really well. The arguments for the cost and everything was very clear. They sold it really well. The installation process was a breeze, it was quick and very professional. Everyone was involved and relaying information to the other staff. I cut my energy bill by 40%, almost by half! Keep up the good work.

8 years ago

Reply from Solar Energy World

Thank you for the kind review, Jim!

Mar. 19th, 2019

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Verified Customer

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Nathan Spencer Rising Sun, MD

After researching, we contacted the salesman of Solar Energy World. He was very nice and understanding and we came out to meet with us. We didn't have any problems with project management either. He told us everything we needed to know and we got to business. They were really helpful and the installation was quick. In 7 months we have had a zero balance credit in our electric bill, all we have to pay is the lease. I couldn't think of anything that they need to improve.

8 years ago

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Verified Customer

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Reggie Beach-Reid Severn, MD

I liked their presentation and how they went about making me comfortable. I've also noticed a pre-substantial reduction in our energy bill. The only recommendation I would make is that they should be expanding their service area. I'm a huge advocate, and even talked to my mother about them. It was a great experience I have nothing bad to say about them.

8 years ago

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Edward Krainer Baltimore, MD

I think they need a written detailed summary. The salesman was good, but he gave us a lot of information, and it was all verbal. Nothing went quite the way it was told to us. There were a lot of actions involved in setting up the panels, which included the county and my utility company. They should've just provided a summary of what the exact process would be, and who to call in case something didn't go as planned. I would have recognized the errors, because I know that Solar Energy World was not involved in all of these situations. Plus, I told them I was going to be out of town on vacation, and they still kept sending me emails. Besides that, the salesman was great, and I love my system. I love the way it works! I just think they should have better instructions for their customer on how the process really works. That would've relieved a lot of stress.

8 years ago

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Verified Customer

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Jason Scott Gaithersburg, MD

My personal experience in the beginning seasons with them was more personable and transparent about the process than other companies I dealt with. Their management team was excellent; very user and customer friendly. Plus, I didn't do much when it came to installing the system. They accommodated to my schedule, and made it happen. Keep up the work!

8 years ago

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Verified Customer

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Christopher Carter Mechanicsville, MD

I've seen them install panels in other houses, and their work is clean. That's what really made me go with them. I thought they did very well on the installation. I did have one or two small problems, but they were able to take care of it. Plus, they were very communicative, so everything went by very smoothly. To be honest, I was not happy the first couple of months because I was not seeing any results. After winter time was over, I started to get credit on my utility bills, so it's been a very positive experience so far.

8 years ago

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Verified Customer

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Sean O'Connor Elkridge, MD

They offer great customer service, and good installation. Plus, they answered all my questions afterwards as well. The foreman explained everything, and then I just gave him access to the house and the ability to lock up when they were done. After 3 days, it was complete, and that's all I had to worry about. One of the other things that I've got to mention is that they give me the option to check it over, so yes, it was great!

8 years ago

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Verified Customer

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Keyur Pancholi Laurel, MD

I read reviews about them, and they were offering me good prices and a good deal, so I decided to go with them. They were very easy to work with, plus, they delivered on time. They were there in schedule and when they said it would be done within a day, they did complete it within a day. On top of that, my electric bill is now zero, and I'm even getting some credit back! The only thing I would suggest is that they should have battery monitoring application. I can monitor how much energy I save, but I cannot say for sure whether the panels are working or not.

8 years ago

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Brennon Pierce Owings, MD

I think their customer service works a lot better than the competitors near. Other than a little issue they already fixed, we were very happy with the whole installation process. Plus, our electric bills dropped dramatically, if we have a bill at all. Besides that, I think they should probably advertise more; they're really hidden in the area we live in.

8 years ago

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Verified Customer

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Ken and Roslyn Johnson Olney, MD

Great experience from the first meeting with our salesman to quick installation and power up. The install electricians were top notch. All permits and applications were taken care of by Solar Energy World. We are very happy with our power generation. We have recommended this local company family and friends.

6 years ago

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Verified Customer

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Jo-L

Very low pressure. There was an honest review of the suitability of my home for solar panels. All my questions were answered patiently....and I am very low tech. My sales representative obviously loves the product he was selling.

6 years ago

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Verified Customer

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Betsy

They were they would put solar on the cedar shake roof a lot of people won't used cedar shake roofs. Any issues or problems that we have they've address immediately and were always very courteous and helpful. It went smoothly no problems, we didn't have to be home and they cleaned up after themselves it was very smooth.

7 years ago

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anonymous

They were very responsive to my questions and provided whatever information I needed. They came in the morning explained what they were going to do and covered any concerns I may have had and then installed and they were done by mid mid afternoon. It's all working well, no complaints and it's been a year and a half.

7 years ago

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Doug Tregoning

We like the quality of the panels. Brian our salesman was with us every step of the way. They were pretty responsive when it was going and it took a little longer than I thought it was going to take but they got it done by my deadline so I was appreciative of that.

7 years ago

Reply from Solar Energy World

Thank you for the great review, Doug!

Nov. 20th, 2018

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Verified Customer

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Dr.

The salesman gave me all the details and all the facts about the solar energy on how they could install the thing and how would it affect you, and everything proves to be true. The installation was very smooth. The customer support has been great for my family.

7 years ago

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Verified Customer

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Mary

When I've called them I've never had an issue with them either contacting me, or had any problems and they have the right information that I need when I call or contact them. The installation was very professional and smooth. I've never had an issue with them.

7 years ago

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Verified Customer

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Paula and Scott Fischthal

They were great on the installation, very responsive, very clear. They cleaned up after themselves, there were some delays because of slow communication but it was still very good. It seems to work really well we're actually producing more than they had anticipated. Its just a great company.

7 years ago

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Paul Aberdeen, MD

The sales rep was absolutely amazing and the pricing was by far the best in the business. They over delivered on every way possible and did a fantastic job. Installation went very smoothly. The installers explained everything we basically had the system installed in a timely manner and they cleaned up everything and did a great job.

7 years ago

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Harvey Conowingo, MD

When I had a minor issue they were right on it. It was nice to know that people would come out right away and fixed what needed to be fix. All I know is that it works well. I'm getting the solar energy that's needed, I'm getting excess energy, I'm only paying what the monthly installment is. I have recommend Solar Energy World to all my friends.

7 years ago

Reply from Solar Energy World

Thank you!

Mar. 19th, 2019

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Verified Customer

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Colleen Saint Michaels, MD

It was a very smooth process, installation was done within one day. The installers were very conscientious about and maintaining the cleanliness and security of my home while they were working, there was not a nail left out of place when they left it was a very clean and efficient install.

7 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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Verified Customer

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Anonymous Washington, DC

The customer service was very helpful, they had to come back to the house to help me come up with the installation plan and all that kind of stuff and they really were very helpful and working with the power company in getting it all set up.

7 years ago

Reply from Solar Energy World

Thanks for the valuable feedback!

Mar. 19th, 2019

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Verified Customer

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Otto Downs Woodbine, MD

When it initially turned on, we had a bad storm and it went out and they were within the day to reset it and I had no problems. It's a good product to use, it's definitely met the expectations that they said it would. My summer bills have only been eight dollars a month and that's just the hook up fee.

7 years ago

Reply from Solar Energy World

That's great to hear!

Mar. 19th, 2019

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Verified Customer

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Joe Marriottsville, MD

I like the way they treated me and I did a little bit of research and just looked at the numbers and it just seems reasonable. It works and it's producing the amount of electricity that they said it would. And I recommended them to my neighbor and he ended up buying solar panels also.

7 years ago

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Verified Customer

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Jessica Reisterstown, MD

We chose Solar Energy World because they were local and they combined the two fields that Solar needed which was roofing and electrical. It's sort of hidden. It's hardly visible from the street. It's got a nice flush mount with out roof, so we liked it.

7 years ago

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Andrew

The salesman I talked to was very knowledgeable. He provided a personal touch, which is probably the main reason we went with Solar Energy World. The installation process was smooth and professional, and I've never had any issues reaching out to them. They've always gotten back to me quickly. I've already recommended this company to others.

7 years ago

Reply from Solar Energy World

We appreciate your business!

Mar. 19th, 2019

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Verified Customer

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Allen

The staff was very knowledgeable and helpful, without being pushy. They helped me make the best choices for my panels. Whenever I call or email them, they're very responsive and handle everything I need. Installation went quickly and they fixed any problems necessary.

7 years ago

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Verified Customer

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Bryan

When I first called to learn about Solar Energy World, they were very nice and professional. Installers were nice and finished quickly. The equipment is nice and we haven't had any problems. It works as advertised, and they are very professional and easy going.

7 years ago

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Verified Customer

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Elizabeth

I interviewed 3 companies before using them and I thought Solar Energy World's salesman was more prepared than the other two. They've been wonderful in keeping me informed. The installation was professional and went quicker than I thought once the permission was given. I haven't had any problems so far with my solar panel equipment.

7 years ago

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Emory

Installation was one of the best things I've ever seen. I'm an engineer, and watched them do an excellent job. They were quick and did it smoothly with no problems. It was a very well thought out job. I don't have an electric bill, and overall they've done an excellent job.

7 years ago

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Bradley

Customer support was very communicative and responsive to inquiries I've had. The installation took place over 2-3 days and it was fairly straightforward. There were a few minor errors, but after the install they cleaned up. One thing I don't like is that the data from my panels is a little disorganized online, so it's hard to understand. There was also a small discrepancy from the advertised solar production and the actual production.

7 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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