Sol-Up: Read 352 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Cory Hoff Las Vegas, NV

There is always obstacles to overcome with any home renovation project and this project was no exception. The thing that sets Sol-Up apart from their competitors is their trustworthiness, quality and most of all the exceptional individuals that work foe this company. Sales, management and onsite technicians went above and beyond to ensure my installation was the very best. They are not the cheapest but you get what you pay for and if I had to do in all over again there is no question, I would pick Sol-Up every time.

3 years ago

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Verified Customer

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Phil Bourekas Undisclosed

2 years ago

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Verified Customer

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Dennis Lindenbach North Las Vegas, NV

THE BEST SOLAR COMPANY. Sol-up is highly efficient, extremely professional and very knowledgeable about all aspects of the solar equipment and the entire process. My sales representative, Dan, was very knowledgeable and went way above my expectations. Dan always answered all my questions and/or concerns either right away, or in a very timely manner. The installation team )Terrence, Jose and Tony) were very professional, very efficient and did a Great Job! Krystelle in the office was also extremely professional and very responsive towhead any of my phone calls or emails. I have and will continue to recommend this company!

3 years ago

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Verified Customer

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Ronn Henderson, NV

Just moved here from Ohio which has 189 days of sun versus 310 days in Las Vegas. Seemed to be a no-brainer to install solar so I set out conducting lots of research which included direct communication with numerous vendors. Sol-up turned out to be the company I went with and needless to say, I am delighted to be a customer. They were very communicative and helpful in all aspects: from the initial purchase (Dan the man!), through the entire installation process: A very professional and efficient crew: Omar, Andrew, Keetan, Luis, and Oscar, among others, took less than a day to install the 27 grids which by the way, comes with the best overall warranty of all the vendors. I have been getting unlimited telephone support since. These guys know their stuff! If you are looking for the very best there is (not to mention a reputable local company) then Sol-up is certainly the way go!

3 years ago

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Verified Customer

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Stephen U Henderson, NV

Sol-up‚Äôs excellent customer service made the end-to-end retail solar panel process a 5-star experience. They worked closely with us to ensure a seamless and cost effective design, estimate, purchase, and install on our 2600sqft home in Henderson, NV. Even though we were out of town during a large portion of the project they ensured everything was taken care. They had a checklist of online forms to fill out, and took care of submitting required HOA and NV energy documents. Start to finish took less than two months. Enjoying minuscule electricity bills and looking forward to expanding system for future battery storage system and EV charging plugin.

3 years ago

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Verified Customer

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Tat Ming Cheung Las Vegas, NV

The Sol-Up team was excellent to work with as they were professional, responsive, and friendly. The salesperson (Grant) and coordinators (Autumn and Tina) did a great job informing me of each step in the process and the installers (Luis, Keeton, Elison, Andrew, Jeovanni, and Orlando) did a fantastic job completing the installation timely within the estimated window, walking me through how to use the solar system, and what to expect going forward from the Clark County Inspector and Nevada Energy installation of a new power meter. Overall, the experience significantly exceeded my expectations and I would highly recommend Sol-Up for your solar panel installations as their pricing was very competitive and the service was superb!

3 years ago

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Verified Customer

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LW Henderson, NV

Sol-Up USA is outstanding full-service solar company and is very competitively priced. A local Las Vegas solar installation company, they have done a remarkable job from start to finish handling everything from A to Z, including the approval paperwork for the HOA, permits, applications, etc. Every single contact with the company was great, from the initial consultation to the entire installation team and office staff. Despite a complicated installation with a 26 panels, four different roof surfaces, bird guards and a whole lot of conduit that had to be customized, the crew did a great job during adverse weather conditions and the COVID19 pandemic. All were thoroughly professional, patient, very helpful and responsive.

4 years ago

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Verified Customer

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Gary A Reynolds Henderson, NV

Sol Up was right there to provide an estimate without any sales pressure. They were able to go over and explain everything and additionally answer any and all questions. This also includes being able to call during the process of installation to further explain how things are done. The team that came out to install were great and took time to answer the curiousity questions of how things were connected, etc. Thank you

3 years ago

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Verified Customer

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Richard Driggers Henderson, NV

Seriously this was such an easy process from the first meeting. I had been researching solar and company's for a few years now and with sol up, I felt what they offered above all the other company's I spoke with. And the installers were amazing. They configured everything to be such a clean looking job. From a no pressure sales team to the wonderful friendly tech support. So happy. Thank you sol up.

3 years ago

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Verified Customer

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Mike & Sharon Bergren Henderson, NV

Installation scheduling and execution were excellent, including interactions with HOA and NV Energy. Performance of Panasonic panels and Solar Edge inverter has been excellent. A problem with network communication of the inverter was identified and rectified by Sol-Up. (We lost several days of power generation in the last year due to this. Otherwise performance has been excellent and monitoring is very simple.) We would definitely recommend SolUp products and service to anyone interested in solar.

3 years ago

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Verified Customer

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Bryan S. Taylor, M.D. Henderson, NV

They installed my system with American Made products, on time, and it has been seamlessly functioning ever since. They did not oversell me in the size of my system. I've consulted them three times since: twice to inquire and then install an EV charger, and once to question if my dusty panels needed cleaning to function at peak efficiency. They could have sold me a cleaning, but instead, they showed how my system output was unchanged by desert dust from when new and shiny

3 years ago

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Verified Customer

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M Mitchell Henderson, NV

Excellent follow through and great people to work with. They made the options on the quotation easy to understand. Helped with all the regulatory approvals, worked directly with NV Energy to make it easy on me, and followed up after each step. The installers came exactly when scheduled, very professional and easy to communicate with. Overall this has been a great experience

4 years ago

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Verified Customer

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Calvin Davis Henderson, NV

Sol-up installs outstanding products that provide industry leading operational results; as well as, industry leading warranties. They install their panels inside your garage at no additional cost, when other companies routinely install theirs outside. They also paint and label your exterior conduit. This is another install benefit other companies charge you for.

4 years ago

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Verified Customer

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Michael

If I have an issue with the system, they help me because they monitor it from their side as well. There have been a couple of times where they've called me when I had a power down and started things back up. The installation went much faster than I thought. They had to pull a lot of tiles out but finished everything within two and a half days. They had the place cleaner than when they started. They are fantastic people to work with and are such a pleasure.

4 years ago

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Verified Customer

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Daniel

4 years ago

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Verified Customer

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Lance

Anytime I call them, I either speak to somebody or get a return phone call within the end of the day to resolve my issues or concerns I have. During installation, they were very good at telling me exactly what they were going to do at each step in the process. They explained how they were placing panels on top of the roof and how they were going to put wires and pipes into the garage. I've had no issues or concerns. I had one small problem and they called me and resolved it immediately. They have the best product for the best price. They have a great warranty.

4 years ago

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Verified Customer

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Kathleen

Customer support is really good at answering questions and providing feedback and support. Sometimes it's a little difficult to call about certain situations, but they're really good. I was very satisfied with the installers. They were very efficient, cleaned up afterwards, and explained to me what they were doing through the whole process. They use excellent products and have great warranties to back them up.

4 years ago

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Verified Customer

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John And April

They have excellent customer service. Every time I contact them, they are prompt and resolve issues. The installation went well, and they were very professional. I think their equipment stays up with current innovation. The system works really well. I have recommended them to a number of individuals and I've been very happy with them. I've certainly gotten all my money back from the system.

4 years ago

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Verified Customer

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Jeffrey

I had a couple of minor glitches in the beginning with communications and they worked their tails off to figure it out. They monitored my system and gave me great customer service. During installation, they started at 7:00am and worked all day until 5:00pm. They were clean, perfect, and i didn't even know they were there. I highly recommend them to anybody who's looking for solar.

4 years ago

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Verified Customer

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Edward

Sol-Up is easy to interact with. They are easy to understand. They looked into things I wanted them to do. They let me know when they were going to be coming out. Installation was done in pretty much one day other than waiting until the city inspector come out and approved it. There did turn out to be a defective part and they replaced them without an issue. It has been operating at the optimal condition from what the monitoring system is showing.

4 years ago

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Verified Customer

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Kathy

I am really pleased with the results. It is good for the money. Bills are only like twelve dollars a money for air conditioning instead of four hundred and eighty seven. The product is made in the USA and not China. It is well made by Tesla. The warranty is good. I am happy with the way it was installed though it was slow because of covid. They did a really careful job. I had a guy on the roof fixing some tiles who had been in the roofing business for a lot of year and he said they did a really good job and anchored everything just right. Customer support was not answering at first so I got the CEO’s home phone and talked to him and he explained that in June they did not have employees there because of covid. He was really nice about it and it has wound up being better.

4 years ago

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Verified Customer

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Jodie

Their warranty is for twenty five years and they stand behind their warranty. We had a problem with the panel and they not only took care of it but credited us for the time we did not have the solar panels working. It is an honest company which is hard to find here in Vegas. It has more than paid for itself. Their panels are the Panasonic panels made by tesla.

4 years ago

Reply from Sol-Up

Thank you for your feedback Jodie!

May. 19th, 2021

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Verified Customer

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Avis

The price is competitive but they did not follow through with the referral fee that was promised to me and the person who referred me. Everything was done on time but they did not pass their first inspection and they had to have it reinspected. They did accommodate by sending some out to open the garage. It is saving me money on my electric bills and everything is working fine.

4 years ago

Reply from Sol-Up

Hi Avis! We would be more than happy to look into this for you. When you have a moment, please send us a private message with your contact details and we will be in touch. Thank you!

May. 18th, 2021

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Verified Customer

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Brenda

When we initially went solar, we went with a different company and that company went belly up, there was a big scam with Summerlin, we reached out to SolUp to finish up since I only had seven of my twenty five panels. They did a really good job. They were able to tie in my previous panels into their system. It was installed in one day and it was very smooth.

4 years ago

Reply from Sol-Up

Hi Brenda - we are so glad we were able to help!

May. 18th, 2021

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Verified Customer

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William

Given the return I get on the energy, it is very good. I looked at several other companies but all their numbers added up so I chose them. Their customer support is always responsive. I can pick up the phone and get somebody on the time without having to deal with a phone tree or automated calls. They contact me on a regular basis and it has been seven years. I recommended them to a friend and they had a similar experience.

4 years ago

Reply from Sol-Up

Hi William - we appreciate the feedback from you and we are so glad we have made this a pleasant experience for you and your friends!

May. 18th, 2021

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Verified Customer

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David

Marie, I think she is the VP of marketing, handled my account personally. She came out and id some of the pre-estimating with me. I thought that was a nice touch. They are outstanding. Installation went pretty much flawlessly. I am a picky person and they did everything to my satisfaction. They were good about the placement of the holes in the roof. We agreed on specific ideas and they did as I hoped. It looks absolutely great. The invertor was faulty and they notified me it was faulty and they scheduled a time to come out and replace it. Post installation support is fantastic.

4 years ago

Reply from Sol-Up

Hi David - thank you for providing feedback to us! We appreciate you!

May. 18th, 2021

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Verified Customer

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Jason

The placement looks professional like it has been there for a long time. I am very impressed with them in general. They are very professional. Installation was smooth as can be. They were done in no time. Everything was great. The system has given me no problems yet. The app works flawlessly. It is over producing. I can’t imagine a better company for solar.

4 years ago

Reply from Sol-Up

We're happy to hear that you've enjoyed working with Sol Up throughout all of the stages of your project! Please let us know if you have any questions in the future, Jason!

May. 18th, 2021

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Verified Customer

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James

This is the latest technology. I’m happy so far. I did pick the wrong time of the year because I got it in summer and had not banked any yet. I was still paying a good price but now I am getting a little bank for the next summer. Winter is the right time. Still everything went smoothly. They are professionals and everything was harnessed with no wasted time.

4 years ago

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Verified Customer

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Richard

It's Panasonic twenty five year parts and labor warranty. I don’t think anybody has these products. It is an excellent company. It is really well managed. The employees are great. They honor their promises and follow up with issues. They don’t monitor your solar, which isn’t great but it if you are trying to get work they are absolutely wonderful. They schedule an appointment and show up at the time agreed upon. If anybody has the choice, they should one hundred percent choose this company.

4 years ago

Reply from Sol-Up

Thank you for leaving us a review! We are so glad you are happy with your system, Richard!

May. 18th, 2021

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Verified Customer

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Kline

I highly recommend Sol-up. We’ve been very happy. My husband interviewed several companies and decided they were the most knowledgeable and would be hassle free. We’ve had some questions along the way, like how to use it properly, and anytime we’ve asked them a question, they had suggestions to make things easier. We are hardly paying anything in the summer because of what we bank in the winter.

4 years ago

Reply from Sol-Up

Thank you for the feedback, Kline. We like to educate our customers so they can make a well informed decision when choosing a solar provider.

May. 18th, 2021

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Verified Customer

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Jeffrey

I couldn’t believe how fast they got all of the installation done given that there is a pandemic going on. They showed up when they said they would and did the work. I even noticed that one of the panels was cracked and they replaced it with no cost. The Panasonic panels they put on are designed for the desert. The whole experience has been pleasant.

4 years ago

Reply from Sol-Up

Hi Jeffrey! We are so happy your experience has been pleasant!

May. 18th, 2021

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Verified Customer

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Justin

After comparing other solar companies and talking to them on the pheon I had a lot more confidence in the proposal and the product. Anytime there was an issue with the HOA, they were quick to respond and took care of the problem with no issue. The panels are top rated and I do appreciate that. I also like that it has the capability of cell phone tracking. It is very efficient.

4 years ago

Reply from Sol-Up

We are glad you had a great experience with our team, Justin!

May. 18th, 2021

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Verified Customer

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Mark Henderson, NV

Return on investment is very good. I am pleased with it. The company is very helpful. Everyone calls and checks in. Installation went very well. As promises it took two days and they were clean. They have delivered on what they promised.

3 years ago

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Verified Customer

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Jeffrey Las Vegas, NV

They use high quality equipment. I have done the research on different panels and stuff. They chose the one that works for the climate. So far the process has been good. They have been very responsive to any questions and they seem to know what they are doing. They are very transparent about the costs.

3 years ago

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Verified Customer

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Eric Henderson, NV

They have the best equipment that is available and the salesperson didn’t put a lot of pressure on us. I like that the panels have low degradation over time. Any time I have questions they take care of things that needed to be taken care of.

3 years ago

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Verified Customer

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Robert Steinforth Henderson, NV

Excellent sales support and knowledge of product and Solar energy at point of sale. Installation professionally performed in an efficient and very clean way. After installation support fantastic. Sol-up stays with you long after the sale and installation. Performance estimates exceeded by over 10%.

3 years ago

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Verified Customer

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Patrick A. Fairbairn Las Vegas, NV

Four other companies all said we needed 12 kw of panels. Sol-up set up 9 kw of panels at a competitive /kw cost and we have only paid the utility company monthly service fee for the last two years. We saved $9000 on installation. Product and placement make a difference.

3 years ago

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Verified Customer

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William Chitwood Las Vegas, NV

They system they installed has worked flawlessly (only 1 product failure, an inverter, of which Solup noticed and arranged to have it installed for me. In addition, the performance characteristics of the system has performed as promised.

4 years ago

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Verified Customer

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Gene D. Las Vegas, NV

This company was very professional in every way from the beginning to the end . The workers did a great job on the installation and the process went very smooth with the inspection and touch up needed on my home . The only delay was waiting on my HOA for approval often that all scheduled workers showed up on time and finished on time.

4 years ago

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Verified Customer

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Frank Soliman Las Vegas, NV

Customer service, Professional installation crew, hard working crew that strives to get the job done the first time. Outstanding workmanship 'special shout out to Omar, Andrew, Joe, Eli.' Thank you guys for a job well done! Solar Up sells quality solar system at a value price.

4 years ago

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Verified Customer

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Lisa Von Heeder Las Vegas, NV

From their customer service to their professional installers everything was top notch. I'll install one on without a hitch. Not only that they have been backed twice once to replace the he monitor and wants to repair a nail I found that when through the side of the eaves. Both at no cost to us.

4 years ago

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Verified Customer

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Anthony Kurilla Las Vegas, NV

Sol-Up delivered my system on-time and exactly as advertised. Their support was wonderful immediately when I had a small issue with a component they acted quickly to resolve. The system has been peforming flawlessly since and the delivered ouput is meeting and exceeding our needs.

4 years ago

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Verified Customer

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David Nast North Las Vegas, NV

Installation was done in a day . The financing was easy . They helped with the federal and power company rebates . Follow up service has been great . They monitor the system and let me know I had a problem before I knew. Out the next day and repaired at no charge.

4 years ago

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Verified Customer

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Dennis

This company has always been responsive. On the rare occasion we've needed assistance, they've reached out to let us know there was an issue. The installation was quick and smooth. The panels are of excellent quality with no issues.

4 years ago

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Verified Customer

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Jacob

Installation went fairly smoothly and they came out when they were scheduled to. Their customer service is very responsive and easy to get a hold of. They are a very pleasant company to work with. I really like the design of the installation and it all works out well.

4 years ago

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Verified Customer

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Thomas

They were very responsive in the sales marketing department. They were very knowledgeable and follow up with you. Installation went very smoothly and they kept us updated on what would be happening during the process. We are very impressed with the panels.

4 years ago

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Verified Customer

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Kerry

When they installed the system, they came and mapped everything out. They put up all the support pieces for the solar panels. It was a good experience and they're good people. I have power credit on my bill each month, which makes it worthwhile.

4 years ago

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Brenda

The installation went very smoothly. Customer service was very responsive. I had one problem, called them, and they did what they were supposed to do and resolved it. I haven't had any problems with the function of the system.

4 years ago

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Verified Customer

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Edgar

I haven't had any issues with this company. During installation, they came out, looked over everything, and made sure they had the right measurements. They started installing and before I knew it they were done and everything was up and running. They are a really well put together company and are doing great.

4 years ago

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Verified Customer

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Damien

The salesman who sold us solar panels was very forthright and not pushy. The installation was good with no delays or misunderstandings. The customer service team was very responsive to my questions and when I asked for a few more panels, they had those to me in a matter of weeks.

4 years ago

Sol-Up Reviews

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