SOCO Solar Power Reviews

Thank you for taking the time to leave us a 4-star review and sharing your feedback. We appreciate your honesty and apologize for any inconvenience you have experienced. We understand that it has been over 9 months and you're still not connected to the solar system. We sincerely apologize for the delay and any frustration it has caused.

Regarding the panel installation, we apologize for the miscommunication. We strive to carefully follow our customers' instructions, and it's regrettable that the panels were installed in a location that obstructs access to your swamp cooler. We understand that this has created a more challenging route for your son or tradesmen. We apologize for any inconvenience caused.

However, we are glad to hear that our team has been friendly throughout the process. Building strong relationships with our customers is important to us, and we appreciate your acknowledgment of our team's demeanor.

Thank you for bringing these matters to our attention, and we appreciate your patience. We remain dedicated to providing excellent service and will work diligently to make things right.

Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the process of getting solar on your house and found our staff to be friendly and helpful. We apologize for any inconvenience caused by the optimistic time frames provided. We understand that accurate time frames are crucial for planning, and we appreciate your patience during the waiting period. We'll take your feedback into consideration and work on providing more accurate estimates in the future. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We value your business and appreciate the opportunity to serve you.

Jeff & Jory,

Thank you once again for your understanding and patience throughout the installation process. We truly appreciate your acknowledgment of the unforeseen challenges we encountered, and we're grateful for your recognition of the dedication and hard work exhibited by our team members, Tony and Kevin.

Despite the unexpected roadblocks, we're glad to have had the opportunity to work with individuals who remain committed to delivering a high-quality installation. Your satisfaction is our top priority, and we're continually striving to improve our processes to ensure a smoother experience for all our customers.

Please know that your feedback is invaluable to us, and we're committed to learning from this experience to better serve you and our future clients. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.

Thank you once again for choosing our local SOCO Solar & Power.

Josh & Team SOCO Solar & Power

Dear Rocky,

Thank you for taking the time to share your feedback about your experience with Soco Solar. We genuinely appreciate all customer feedback, including the negative ones, as they provide us with an opportunity to improve our services.

We sincerely apologize for the lack of communication and follow-up you experienced throughout the process. Effective and timely communication is a crucial aspect of our commitment to providing excellent customer service, and it seems we fell short in this regard. We understand how important it is to keep you informed and updated at every step, and we deeply regret any inconvenience caused.

Our team is always committed to delivering installations in a timely manner while maintaining the highest quality standards. We are actively reviewing our processes to identify areas for improvement and prevent similar delays from occurring in the future.

We genuinely appreciate your feedback and regret that we did not meet your expectations. If there is anything we can do to rectify the situation or address any concerns you may still have, please do not hesitate to reach out to us. We value your satisfaction and would welcome the opportunity to make things right.

Thank you for bringing these issues to our attention, and we apologize once again for any inconvenience caused. Your feedback will help us improve our services moving forward.

Team SOCO Solar

We wanted to take a moment to express our heartfelt gratitude for your positive review of Soco Solar's installation at your house in Montrose, Colorado. Your kind words mean a lot to us, and we truly appreciate your feedback.

We are thrilled to hear that Eric from our team was in contact with you during the issue with the electric company and provided you with responsive support. Customer satisfaction is our top priority, and we are dedicated to ensuring a smooth and hassle-free experience for all our clients.

Your mention of our team's knowledge being superior to other companies is truly humbling. We strive to stay at the forefront of solar technology and industry trends, and it's rewarding to know that our efforts are recognized.

Thank you once again for choosing Soco Solar for your solar installation needs. We are delighted to have had the opportunity to serve you and contribute to your journey towards a sustainable and environmentally friendly energy solution. If you have any further questions or require assistance in the future, please don't hesitate to reach out.

Warmest regards, Team SOCO

We are thankful for your favorable feedback concerning the clarity of the explanations given during the process. However, we are attentive to your apprehensions regarding both the project's timeline and the panel installation location.

As a local, growing company, we greatly value and will learn from all the valuable input we receive from our customers.

We sincerely apologize for any inconveniences resulting from the delays you encountered,

Thank you for sharing your feedback. We appreciate your honesty and are glad to hear that her involvement made a significant positive impact on the communication during the installation process. If you have any further comments or suggestions, feel free to let us know. We're committed to continuous improvement. Thanks for choosing local!

- Joshua Scott Smith and The SOCO SOLAR & Power Team

Gary,

Thank you for taking the time to share your feedback regarding your experience with Soco Solar. We greatly appreciate your kind words about our team, highlighting their friendliness and professionalism. It's wonderful to know that you found everyone you dealt with to be very friendly and nice.

We apologize for any confusion or inconvenience caused by the placement of a lien on your home. While we strive to be transparent about all aspects of our services, it seems there may have been a gap in communication regarding this particular matter. We will take your feedback into serious consideration to ensure a smoother and clearer process for our future customers.

We are relieved to hear that everything worked out well in the end, despite the issue with the lien. Your satisfaction and positive experience are of utmost importance to us.

Thank you for your understanding, and we genuinely appreciate your willingness to choose Soco Solar again. We value your trust and look forward to assisting you with any future solar needs you may have.

If there is anything else we can do for you or if you have any further questions or concerns, please do not hesitate to reach out to us.

- Team SOCO SOLAR

Thank you, Gary, for leaving us a 4-star review and sharing your experience with SOCO SOLAR. We are delighted to hear that the people you interacted with from our team were professional, polite, and knowledgeable. Providing a pleasant experience is our utmost priority.

We appreciate your feedback regarding the need for improved communication between the customer and our team. We understand that it's important for us to ensure a seamless flow of information and coordination throughout the process. Your feedback regarding instances where it seemed like "one hand did not know what the other hand was doing" is valuable to us, and we will take it into account to enhance our internal communication systems.

Thank you for bringing this to our attention. We value your input, and we are committed to continuously improving our processes to provide an even better experience for our customers. If you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your support of SOCO SOLAR.

Thank you for taking the time to share your positive experience with Soco Solar & Power! We're thrilled to hear that our team has been helpful and courteous. Thanks for choosing local! - Team SOCO Solar & Power

Thank you for acknowledging our persistent crew's dedication to installing your system correctly. We take great pride in their commitment to ensuring the job is done right. If you have any further comments or if there's anything else you'd like to share, please feel free to let us know. Your feedback is valuable to us!