RGS Energy
Is This Your Business?2.8
4.8
Overall Score
Author: Kaitlyn Short
Company out of business.
As of August 2020, RGS Energy has ceased all operations and has filed for Chapter 7 bankruptcy. To learn more about the top solar companies, visit our solar home page.
Founded in 1978, RGS Energy is a publicly traded company that provides residential and commercial solar solutions. Since its opening, the company has installed over 25,000 solar systems on homes, businesses, and schools, totaling more than 260 MW. RGS currently operates in 10 states: California, Colorado, Connecticut, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont, and Hawaii (under the name Sunetric).
Top Ranked Companies
The Good
- Quick Installations
- Variety of Payment Options
- Online Monitoring
- Customer Service
Quick Installations
RGS Energy does a good job of pushing the installation process along. After the initial consultation, RGS Energy works with its inspectors and installation team to get the system design and permitting taken care of. After the permits are squared away (which requires legal authorization in order to proceed), RGS gets the installation done quickly.
Variety of Payment Options
RGS Energy offers several payment options, including outright purchase, loan, lease, and PPA. With so many ways to pay for a system, customers have the ability to find an option that works well for them and their individual needs. RGS provides in-house financing for customers interested in getting a loan.
Online Monitoring
RGS Energy offers online monitoring to help its customers stay up-to-date with their solar system and its performance.
Customer Service
Customer service is a priority for RGS Energy. Many RGS customers have said that they felt the company listened to their concerns and made an honest effort to address and improve them.
The Bad
- Outsourced Installations
- Limited Warranty
Outsourced Installations
RGS Energy subcontracts most of its installations. This can be problematic because it might result in miscommunication, inconsistent service, or lower quality work. Additionally, it's unclear which company you should contact-RGS or the installation crew-in the event of an issue with the system.
Limited Warranty
Although RGS Energy's systems comes with a 25-year warranty, it is a limited warranty that only covers the production of the panels. If there is an accident or something goes wrong with the equipment, it won't be covered under the warranty.
The Bottom Line
RGS Energy is an established solar company with nearly 40 years of experience. The company is available in 10 states and offers a variety of payment options, online monitoring, and quality customer service. However, RGS outsources most of its installations and has a limited warranty.
