radix solar: Read 260 User Reviews From Real Homeowners

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Verified Customer

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Argelia Corona, CA

Dalton is a great person, responds quickly. I'm a little dissapointed it's taking so long to activate the solar system. Installation was done efficiently

1 year ago

Reply from radix solar

Hi Argelia, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I am sorry you are having issues with your system getting activated, there is a lengthy process that we have to go through in order to get your system up and running. Give us a call at 888-919-0980 and I would be happy to discuss any of that with you.

Apr. 22nd, 2023

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Verified Customer

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Marcia Prescott Valley, AZ

I signed up for this solar in November 2022 and its now April 3rd and my system is still not up and running. I am being billed monthly for a system I'm not even using and paying the electric company too! Originally, I was told it would be in and running for a tax discount by year end. Now it will be on next year's taxes.

1 year ago

Reply from radix solar

Hi Marcia, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 4th, 2023

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Verified Customer

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John

I was told I’d get weekly updates, was receiving regularly until the installation started now system isn’t finished and seems as though nobody cares after I signed on dotted lign

1 year ago

Reply from radix solar

Hi John, I am sorry that you haven't been receiving updates like anticipated and it feels like you have been forgotten, I assure you this isn't how we treat our customers. Please give our customer care team a call at 888-919-0980 and we would be happy to look into your account and see how we can best help.

Mar. 21st, 2023

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Daniel Goodro

The Best of the Best beautiful installation, very professional installers and excellent communication skills. I could not be happier

1 year ago

Reply from radix solar

Hi Daniel Goodro, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will pass that great feedback on to our various teams and appreciate the time you took to write it. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Mike Blair Phoenix, AZ

They were very efficient. After they were done he showed us the installation and asked if we had any questions. He answered our questions.

1 year ago

Reply from radix solar

Hi Mike Blair, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we have been able to deliver. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Verified Customer

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Susanne M Hughes Greer, SC

He did an excellent job. Was curtious and helpful with his explanations. He was completely honest. He did not make any false implications.

1 year ago

Reply from radix solar

Hi Susanne M Hughes, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience. I am so glad to hear that your energy expert did a great job and will be sure to pass along this feedback. Feel free to give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Feb. 24th, 2023

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Verified Customer

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Walter Phoenix, AZ

The communication was good at first but at the end of the project not so good. I signed the contract in May of 22 and I Just got the system up and running 1- 24 -23.

1 year ago

Reply from radix solar

Hey Walter, I am sorry to hear that the communication wasn't the best, I can assure you we are working on being better and if you have any questions or concerns in the future, please reach out to our customer care team at 888-919-0980 and they will be happy to assist you. Glad things have gotten up an running, hope solar is treating you well!

Jan. 31st, 2023

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Verified Customer

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Sarah Bernice Show Low, AZ

The whole team was very helpful and answered all my questions. Alex was a pleasure to work with and made me feel at ease through the entire process.

1 year ago

Reply from radix solar

Hey Sarah, thank you for your glowing review! We always strive to create a 5-Star experience for our customers and I am glad to see that we did just that. I appreciate your feedback about Alex and will certainly pass that along to him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 11th, 2023

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Verified Customer

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Ronald Haddox Holbrook, AZ

Promises not kept, it's always someone else's fault, and not enough correspondence during entire transaction. I'm spending a lot of money and I should be kept up to date about my system!

1 year ago

Reply from radix solar

Hi Ronald, I am sorry to hear that this has been your experience with one of our preferred partners, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023

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Verified Customer

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Jesus Detroit, MI

I am VERY unsatisfied with the company. Company was paid in full back on October 2022 and it is now January 6, 2023 and they have yet to complete job. I had to call and find out status because no one had advised us of anything either by mail, email, nor call. I finally called on 1/4/23 and left a message for Nubia N, the Poject Coordinator, to have them return our call or refund my payment. She left me a message a day later that we had an appointment scheduled on 1/9/23 which was cancelled yesterday with no future rescheduled appointment! WORST SERVICE EVER!!!!!!

1 year ago

Reply from radix solar

Hi Jesus, I am sorry to hear that this has been your experience with one of our preferred partners , and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023

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Verified Customer

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Angela Hunt

McCray was great to work with and the team they sent to do the work wad great.

6 months ago

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Verified Customer

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Sheela

Installation went very smoothly. The delivery people are very excellent.

1 year ago

Reply from radix solar

Hi Sheela, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a great experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 19th, 2023

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Verified Customer

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Rolando J Castanares Stockton, CA

I never experience power shutdown or brown out .

2 years ago

Reply from radix solar

Hi Rolando J Castanares, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give use a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Verified Customer

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Eric LaFever Wrightwood, CA

Everything was easy and super professional

2 years ago

Reply from radix solar

Hi Eric LaFever, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Verified Customer

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Randall klabzuba Oakland, CA

People helpful efficent kept me informed

2 years ago

Reply from radix solar

Hi Randall klabzuba, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Marjorie Zakrzewski Mesa, AZ

Savings on electric bill. Doing something for future generations.

2 years ago

Reply from radix solar

Hi Marjorie Zakrzewski, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Alfredine

I've never had any problems with it. They provided a lot of information.

2 years ago

Reply from radix solar

Hi Alfredine, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Ken

Friendly installation staff, and easy to work with. I did however have trouble with the county inspections

5 months ago

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Eric Pratt Springerville, AZ

The team was quick and efficient in completing the job and explained the process and set up really well.

1 year ago

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Matthew Cinco Phoenix, AZ

The pros where awesome they did a great job can't be any happier with what radix solar has done for us

1 year ago Edited October 19, 2023

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Verified Customer

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Rhonda Bean Chandler, AZ

Very unsatisfied with the customer service, today alone we have called 13 times, no answer or get someone then they have to transfer the call and get disconnected!! No call backs, very unprofessional! We signed the contract in April. Still not up and running yet!!!

1 year ago

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Lillian Valley Phoenix, AZ

Our solar panels were installed th last part of June. We are still waiting for the company to upload and finish the final paperwork so that APS can come inspect it and get it turned on. I would not recommend the company to anyone!

1 year ago

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JF Vail, AZ

I would not recommend this company. They have no idea what they are doing. They installed the panels very quickly, but everything else has been at a standstill. Paperwork errors and no communication unless I reach out. I would recommend to go with anyone else.

1 year ago

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Toni Fox Flagstaff, AZ

Nothing nice to say. Nobody knows what stages or work has been done. Radix came to home while we were on vacation, turned off electricity to house, ruined food in freezer and refrigerator. We were told we would be reimbursed $200 for damages. That was 4 weeks ago and no reimbursement.

1 year ago

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Delbert Emmett, ID

I was sold on the solar panels been installed on my house very well but after the installation I was not communicated with the inspection.

1 year ago

Reply from radix solar

Hi Delbert, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

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Gene Gardner

Installation had been great without any problems. I am waiting on the final inspection from radix and APS. Have not started using solar yet.

1 year ago Edited June 7, 2023

Reply from radix solar

Hi Gene Gardner, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to our team and let them know what a great job they are doing! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 25th, 2023

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Verified Customer

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Diana Ruiz Fresno, CA

He explained what was happening or going to happen with my solar and still answers all my questions in a timely manner

1 year ago

Reply from radix solar

Hi Diana Ruiz, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Whitney Boyer Tooele, UT

We have had a great experience with RDX! Would recommend these guys to anyone. Peyson was such a huge help to us.

1 year ago

Reply from radix solar

Hi Whitney Boyer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to Peyson and let him know what a great job he has done! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Jean Luc Deschenes Las Vegas, NV

The Professionals are a great group of men that do quality work. Would recommend anytime. GO PROFESSIONALS !

1 year ago

Reply from radix solar

Hi Jean Luc Deschenes, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass this feedback along to The Professionals and let them know what a great job they are doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Verified Customer

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Thomas

I am waiting for corrections to instalation and waiting to have the system turned on. It has been two months. Still no stand by generator information or help. Not very pleased at the moment. Until things mentioned are corrected cannot recomend this company. Two months is two long to wait.

1 year ago

Reply from radix solar

Hi Thomas, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Verified Customer

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John Melone Chandler, AZ

Dylan's presentation misrepresented what this program really is. Now we are stuck with long peak hours and a load controller, that can turn your AC off in the hot summer months! Expect copied and pasted texts but very little real communication throughout this process. Issues and questions went unanswered or deflected to others.

1 year ago

Reply from radix solar

Hi John Melone, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Ira Birdwell Queen Creek, AZ

Team Chevy was wonderful and very efficient. They answered all my questions and did a very clean job.

1 year ago

Reply from radix solar

Hi Ira Birdwell, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that feedback about our installers over to them. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Justin Queen Denton, TX

Dan and his assistant seemed to work hard at resolving any issues during the install and keep me informed.

1 year ago

Reply from radix solar

Hi Justin Queen, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and we are glad to see that we hit the mark. I will pass along your feedback to Dan and his assistant and let them know they did great work!

Feb. 24th, 2023

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Holly Gilbert, AZ

Incredible service. The install was easy and they look clean and sleek. My power bill has been significantly lower.

1 year ago

Reply from radix solar

Hi Holly, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 16th, 2022

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Verified Customer

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Wayne Hoida

Very good and productive great job on the roof

7 months ago

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Steven Foltin

Everything went good, with team central.

7 months ago

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Verified Customer

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Diane Tonopah, AZ

Great service in the beginning, however of late not so much.

1 year ago

Reply from radix solar

Hi Diane, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

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Verified Customer

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Duane Pruett Arizona City, AZ

We still have high power bills and had been told we would not.

2 years ago

Reply from radix solar

Hi Duane Pruett, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Verified Customer

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Anna Barrientos Weston, TX

Poor communication and follow up. I am not happy with my decision to which over to solar and have had a n

2 years ago

Reply from radix solar

Hi Anna Barrientos, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Verified Customer

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Alan Superior, AZ

Hard to get ahold of. No communication what's so ever!!! I hate solar! I recommend no one invest in them!

2 years ago

Reply from radix solar

Hi Alan , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Erich Hanning Carrollton, TX

RDX over promised and under delivered. Install is 6 months past due and still not complete

2 years ago

Reply from radix solar

Hi Erich Hanning , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Cherie307 Sierra Vista, AZ

Awesome job and great people doing it. K%K crew are the best!!

10 months ago

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Xavier Lam Phoenix, AZ

Waiting on updates to when the solar will be activated. Already paying but solar hasn’t been on? My other solar got activated within the first payment from Caliber.

1 year ago

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Brant Charlotte, NC

It seems that RDX has gotten their money now so I am stuck with a loan payment and no solar. I haven't heard or seen anything from RDX since the loan went through. Unfortunately I can't give zero stars.

1 year ago

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Verified Customer

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Rob Alder Benson, AZ

Very friendly. Sat down and explained the benefits and advantages of the solar installation.

1 year ago

Reply from radix solar

Hi Rob Alder, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Verified Customer

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Maria Castro Valley, CA

Hunter was very helpful and hard working. He always responded to my questions the same day.

1 year ago

Reply from radix solar

Hi Maria, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to Hunter and let him know what a great job he did. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Verified Customer

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Larry Yuma, AZ

A very pleasant person to talk with. Knows what he sells, and was able to answer questions.

1 year ago

Reply from radix solar

Hi Larry, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Verified Customer

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Ronald Phoenix, AZ

After many weeks of have the panels installed it’s still not up and useful as promised 😡😡always a excuse on them I’m not happy

1 year ago

Reply from radix solar

Hi Ronald, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Verified Customer

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Bruce Phoenix, AZ

There was an issue with the initial application that required a resubmission in order to get our inspection done

1 year ago

Reply from radix solar

Hi Bruce, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I do apologize with the delay in the initial application, but hope things have been smooth since. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Karen Vollmer Phoenix, AZ

Crew was very knowledgeable and efficient. The Roots was the crew that was amazing.

1 year ago

Reply from radix solar

Hi Karen Vollmer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 4th, 2023

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