PosiGen Solar Solutions Reviews

I had a great experience with PosiGen. They were prompt, efficient, and delivered on their promises. Despite a slight delay with the meter, they quickly resolved the issue and installed the unit within days. This is my second time working with them and I have never had any problems. Highly recommend their services.

I had a frustrating experience trying to reach a representative who never answered my calls since November. It's been a hassle, and I'm not pleased. The rest of the service was okay, but I'm still not fully set up. Overall, not a great experience.

The install was very fast the energy check was fast but haven't had the panels turned on yet and they have been on my roof since I wanna say Feb but I think it's been longer still waiting for the inspection I just wanna start benifting from the solar come on!!!

Not sure how to rate your company. We signed up with Posigen in October 2022; our system was installed in mid-March 2023; and we are still waiting on our system to be activated. Only last Friday did we learn there may be a problem with our system; but now we cannot get anyone to tell us what the problem is. HELP!

I loved everything up to the day after they installed the panels. Then they were supposed to schedule an inspection before they turned the unit on. It's been over seven weeks and the inspection has not yet been scheduled.

Ever since sales consultant did his demonstration, I have been trying to have him return and explain again what we committed to. I have no clue if service is working or what lies ahead

honestly iam not really sure something actually going on with my power .Im not sure if what it is but my breaker box keep tripping and i didnt have this problem before. And not sure if its interfering with my heat

Communication is awful. We have contacted different departments of the company and are still not completely hooked up. Process was started in September with installation in December and we are still waiting for completion. Awful.

The process was long but that falls more on township than Posigen, very professional and kept me updated on progress of project

The installation of the solar panels was done seamlessly. But waiting on Entergy to come and check the system so the panels could be used took a while to happen.

We signed up for solar power with Posigen and were activated in September 2019. It was nothing but problems since the beginning. The paperwork was a problem with the supervisor drunk on the phone and yelling. What the salesperson told us about lowering our cost and covering our usage was completely inaccurate. She attempted to have us lie about our income to receive more assistance than we were entitled to. Admittedly, we should have trusted our gut and walked away at that point but wanted to switch to clean energy. Once the panels were installed, they left big holes in our roof and didn't tell us until the inspector came and reported it. Since that time, we have been paying as much for electricity or more because of our payment to Posigen and the need to also buy power from Eversource. We tried for months to contact Posigen with no response. The first several times they told us they would look at our account and get back to us. We waited two weeks each time and never received calls back. We spoke to 4 different representatives (Danielle, Hope, Karina, Bob) that all said they would review the account and get back to us, with no returned calls or emails. We were asked to submit power bills for the last 2 years to 2 different representatives and didn't hear back. Then, after continuing to call, they told us our power cost went up because of Eversource and to call them. We called Eversource and they had not raised our rate and we were back to dealing with Posigen. Next, they told us that everyone was paying more because of staying home because of the pandemic and working from home. Except, I have always worked from home so that didn't impact us as much as the usual consumer. Then they told us that we were not getting paid for our overproduction and to call Eversource again. So again, we called Eversource and that was also not true. My husband spent over an hour on the phone going over two years of bills with an Eversource representative and they were able to discover that the system installed by Posigen is approximately half of what was necessary for our usage and the average household. They were confused why Posigen installed that size system for any household, much less ours. It has been awful working with Posigen.

I've had some issues with communication but everything worked out smoothly. The installation was quick, clean, and efficient. The system is nearly new and is working perfectly. Happy with the service overall.

The service provided was excellent, as they efficiently fixed the issue with installing the solar panels. It was a seamless process, and I was able to continue with my tasks while they worked. Overall, I am very satisfied with the outcome and would highly recommend their services.

I had a wonderful experience with this company, they truly exceeded my expectations. The service was outstanding and the quality of their work was excellent. I highly recommend them to anyone looking for a great company to work with.

Posigen installed our system back in beginning of 2022. It's now November 2023, they just sent us the bill saying the system is active. But, unfortunately, it's still not working. Could not comprehend why it takes them so long. Call sale rep and he's not answering. Call posigen, no helps either. Not good. How do I cancel the contract?

The best installation process ever. The gentleman were great, professional and a blast to work with. Thanks everyone!

The team, I spoke with they were respectful and they done excellent work with install of solar panels.

My roof got damaged during hurricane Ida.Can’t do anything to the inside until I got my roof done.Done called and couple came by.No one can tell me when they are going to come take them down.Tired of waiting on another lie.Would not recommend to anyone.

Best customer service I experienced I will recommend this solar energy to anyone they walk me through step by step with no surprises. Thanks

I have not had the need to use the service extensively, but the thoroughness of the inspection impressed me. The technicians checked every corner of my house, from the attic to the windows, ensuring a job well done. The results were reflected in my reduced bill, indicating that the service is effective. Overall, I am satisfied with the service provided.

I like the idea that it went so well but now I'm stuck waiting for the electric company to switch the meter on it feels like absolutely waste of time.

The process went smoothly, quicker than expected. Very professional from start to finish.

Very satisfied with the installation and all of the guys were extremely polite and respectful.

This company is great to work with . We have not had anything to complain about.

Very affordable. Friendly staff and crew. The only issue has been the time it has taken to get them up and running.

Our electric bill has gone down. PosiGen did a great job installing solar panels.

It’s been installed and failed inspection and I haven’t heard from them in over 4 weeks to fix the issue. I have reached out to the Salesrep 3 times. And haven’t heard back from him in over two weeks.

Sharon made sure my problem with the city had been resolved found me solutions and never gave up!

PosiGen was great to work with but PSE&G took a long time to change the box. They just came out yesterday.