PosiGen Solar Solutions: Read 233 User Reviews From Real Homeowners

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Verified Customer

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Noel

I had a positive experience with the sales rep from PosiGen, who kept me updated throughout the process and was responsive to my calls. They promptly addressed any issues that arose and ensured that the equipment was of good quality. Overall, I was satisfied with their service and would recommend them for their professionalism and customer service.

2 years ago Edited January 10, 2024

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Verified Customer

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Terrace

The team at the solar company was fantastic. They were all very nice, explained everything clearly, and were efficient in their work. From the initial visit to the installation, everything went smoothly and quickly. The only thing I wish they had offered was a battery backup, which I missed out on. Overall, I had a great experience with them and hope they consider providing battery backups in the future.

1 year ago

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Verified Customer

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Susan

I had a great experience with the service. Every time I called, they responded immediately and the team was efficient and unobtrusive. They were in and out in half a day, leaving everything clean and neat. It was a smooth process from start to finish. I would definitely recommend their services to others. Can't wait to finish up the rest of the project with them.

1 year ago

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Verified Customer

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Patricia

I chose to work with PosiGen after seeing my neighbor's positive experience. I haven't needed customer support yet, but the installation process was smooth. My neighbor rated their experience a 5, and I would do the same based on what I've seen so far. I trust PosiGen based on my neighbor's satisfaction and look forward to enjoying the benefits of their services.

1 year ago

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Verified Customer

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Valerie Glassboro, NJ

My representative, "Charlie," was very responsive and was able to get my solar panels installed pretty quickly. One of the questions below asks how long from time of signing contract did it take to install. My actual answer is more than 9 months. No fault of Charlie's. The initial representative that came to my house, no longer worked for the company. I was left hanging. I ran into Charlie at my cousin's house. Explained my situation to him, and he did some research, took me on and my panels were installed within 2 months! I still leave a 5 star rating, solely because of Charlie!

2 years ago

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Verified Customer

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Richard Occhiuto Southbury, CT

Starting with sales, and continuing thru installation, the entire process was handled very professionally and in an organized manner. But the best part is that since I received my 1st bill (April 2023) I have had a credit from the electric company (Eversource) each month (Mar thru June) for a total 3 month credit of approximately $600 - and that is with me using about 16,000kWh pers year which was costing me about $5,000 per year. So I strongly recommend speaking to Posigen if you are considering solar.

2 years ago

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Verified Customer

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Naydi Mobile, AL

So far no issues. The process is long and tedious. Too many inspections and some of them are done for the same thing. For example I had a company come out to do an inspection. They noted that I needed insulation in my attic. Then another company came and it was for another inspection and came to the same conclusion, that I needed insulation. All this took about 2 months before they finally did the insulation.

2 years ago

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Verified Customer

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Larry

I had a great experience with their customer service - they always answered my calls promptly and referred me to another person when needed. The installation was done professionally and quickly, and I was completely satisfied with the work. However, I was hoping to provide energy for all three apartments but could only do so for one. Overall, I give it a 4-star rating, as it's too early to judge its performance fully until I receive a bill and see how it holds up in different weather conditions.

2 years ago Edited January 10, 2024

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Mart

They know what they're doing. The second time around somebody called me to try to check in and see if the first team came and did what needed to be done and they came and they saw that it was done well and properly done. In my opinion it's great quality. It went very smooth. All the team came and they did what it needed to be done and got it done the one day. It was done it was expected. The response is very fast.

2 years ago

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Verified Customer

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Filip

The process from start to finish was seamless and efficient. I was kept informed every step of the way, ensuring I knew what was happening and how the project was progressing. The installation was completed quickly and easily, and I was never left in the dark. My bill has significantly decreased, making it a highly cost-effective solution. I am extremely satisfied with the service provided.

2 years ago Edited January 10, 2024

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Verified Customer

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Ignatius

The installation process went smoothly overall, although there were some delays with getting the system up and running. Communication between the town, utilities, and the installation team could have been better to avoid these delays. However, once everything was in place, the system worked well and the team was punctual and efficient. Overall, I would rate the experience positively.

2 years ago Edited January 10, 2024

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Verified Customer

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Roy

I had a positive experience with the solar panel company. They responded quickly and efficiently, although there was a slight delay in activation. The customer support was helpful and responsive. The installation team was confused at first but resolved the issue promptly. Overall, my electric bill has significantly decreased, and I am satisfied with the service.

2 years ago Edited January 10, 2024

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Verified Customer

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Elizabeth

The installation process went smoothly overall, but there was a slight hiccup with communication about the installer. The use of text messages was helpful, but the confusion caused a delay. However, once resolved, everything went well without any issues. Since this was my first experience, I can't compare it to anything else.

2 years ago Edited January 10, 2024

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Verified Customer

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Marlena

My experience with the company has been mixed. While the installation process was lengthy due to coordination issues between different companies, everything eventually fell into place. However, the communication, especially with new customers, needs improvement. I was promised a link to monitor my panels but never received it. Despite the system working fine, the lack of communication is why I wouldn't give a higher rating. I hope for better communication in the future.

2 years ago Edited January 10, 2024

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Verified Customer

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Nicole

I am extremely satisfied with the service provided by the company. Whenever I have a question or concern, there is always someone available to help me. The installation team was efficient and took care of everything, even completing the installation earlier than expected. The system is already up and running smoothly, and I appreciate the fact that I don't have to worry about maintenance. If I ever need assistance, there are tutorials on the app and customer support is readily available. Overall, I am very pleased with the entire process and the performance of the system.

2 years ago Edited January 10, 2024

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Verified Customer

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Jo

I had a positive experience with the company. They were great at communicating and understanding my situation with a homeless tenant. Despite being far away, they kept to schedule and expedited the process to provide solar relief energy. I appreciate their attentiveness and hope for a smooth outcome for the tenant.

2 years ago Edited January 10, 2024

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Verified Customer

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Karen

I was initially hesitant about the solar panels due to slow responses, but once the installation began, everything went smoothly. The panels look great and were professionally installed without any damage to my roof. As a first-time solar panel user, I can't speak to their quality, but overall, the experience was positive and I am satisfied with the outcome.

2 years ago Edited January 10, 2024

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Verified Customer

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Jonathan

My experience with the installation was initially great, with excellent workmanship and efficient technicians. However, I am now facing issues with getting a meter for my house after it was inspected three weeks ago. Despite the initial positive experience, the lack of communication and unresolved meter issue has left me frustrated and at a loss. I am in the dark about the status of my system and feel like I am being left in the lurch. I need urgent assistance to address this situation and provide me with the necessary information and equipment.

2 years ago Edited January 10, 2024

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Verified Customer

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Christopher

I had a great experience with the company. Everything went smoothly and the team was courteous and clean. The equipment looks great, although it's only been a week since activation. The panels on my roof look well-installed. Overall, I'm pleased with the service and product.

2 years ago Edited January 10, 2024

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Verified Customer

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Adalberto

I have had a great experience with PosiGen. Everything is going smoothly, and I feel comfortable with their service. The staff treats me well, and I have no complaints. I highly recommend PosiGen for anyone looking for solar solutions.

1 year ago

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Verified Customer

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Darin

After the installation of the solar panels and meters, everything has been smooth sailing. I haven't had any issues since then. I monitor my usage and know if I'm using solar power or the grid. However, there seems to be a problem with the billing process. Overall, I am satisfied with the performance of the system.

1 year ago

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Verified Customer

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David

Absolutely fantastic support from the team at this solar company. Their professionalism and courtesy were top-notch. The entire process was incredibly smooth, transparent, and surprisingly quick. I couldn't be happier with the service I received. Highly recommend!

1 year ago

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Verified Customer

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Anonymous

I am extremely pleased with the responsiveness and smooth operation of the solar panels installed by this company. None of the issues that I had previously experienced with other solar companies have arisen, and the customer service has been exceptional. I highly recommend this company for anyone looking to switch to solar energy.

1 year ago

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Verified Customer

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Delene

I didn't have the solar panels installed yet, but I tried multiple times to understand their value. It would have been helpful if the process was smoother, as I had to try three times due to the perceived value. Overall, I would appreciate a more streamlined experience in the future.

1 year ago

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Verified Customer

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Normand

I had a positive experience with the customer support team. The installation process went smoothly, and the team was organized and safety-conscious. I appreciate their professionalism. Looking forward to monitoring my electricity production with the new system.

1 year ago

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Verified Customer

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Mart

I am extremely pleased with the smooth and efficient service provided by the entire team. The work was completed as expected and the quality is outstanding. While I can't compare it to other solar systems, I believe it is of great quality in my opinion.

1 year ago

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Verified Customer

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Victor

The technician arrived promptly to install the new hook-up, but unfortunately, the job was not completed as expected. It's frustrating that the service was not fully provided, leaving me unable to test if it's working properly.

1 year ago

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Verified Customer

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Edwardo

The service was excellent overall, but there were delays due to city and electrical company procedures. The company itself was not the issue. The process involved the city needing to make changes, including the electrical company changing the meter. Despite these delays, the service was excellent, and I would rate it highly.

1 year ago

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Verified Customer

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Walter

Jonathan, our dedicated salesman, has been a pillar of support throughout our journey. With everything falling into place, he made our dreams a reality. Communication has been clear and smooth, with no hiccups. While the installation is pending, our experience so far has been exceptional.

1 year ago

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Verified Customer

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Warren

I recently started using this product and so far, my experience has been positive. The setup process was smooth and I appreciate the guidance provided. The equipment seems excellent, although I haven't had it for long to give a comprehensive review. The weight is a minor issue, but overall, it hasn't been a problem. I look forward to providing a more detailed review once I've had more time to use it.

2 years ago Edited January 10, 2024

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Verified Customer

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Ryant

The installation process for my solar panels was a bit rough as it got cancelled on the scheduled day, causing me to miss work. However, when the team finally arrived, they did a fantastic job. The equipment looks good, but since it's not activated yet, I can't fully assess its performance. Overall, I'm satisfied with the service, despite the initial hiccup with the installation scheduling.

2 years ago Edited January 10, 2024

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Verified Customer

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Suzanne

The salesperson was helpful, but encountered obstacles during the installation process. Wires and debris were left behind, delaying connection setup. As a finance professional, rating the equipment is challenging without expertise. Overall, the experience was not as smooth as expected, and lack of knowledge about solar technology made it difficult to assess the quality of the service and equipment.

2 years ago Edited January 10, 2024

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Verified Customer

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Demetrius

I was highly satisfied with the service provided. The installation was efficient and completed as promised. The team was professional, meeting all my expectations. The quality of work was excellent, and the process was smooth without any delays. I appreciated the quick and easy service, with no time wasted. Overall, a great experience with top-notch quality.

2 years ago Edited January 10, 2024

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Verified Customer

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Tyrese

The representative, Benita, was excellent at explaining things and stayed in constant communication. Any concerns or questions were quickly addressed through phone calls or text messages. The project hasn't started yet, but we just received final inspection clearance. Looking forward to the installation and seeing the final product.

2 years ago Edited January 10, 2024

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Verified Customer

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Guy

I recently had a positive experience with the installation team who arrived on time and completed the work efficiently. The crew was friendly and easy to communicate with throughout the process. While it's only been a month since the installation, I can't compare the quality to others yet, so I would say it's average for now. Overall, I had no issues and everything went smoothly.

2 years ago Edited January 10, 2024

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Verified Customer

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Anonymous

The customer service was good, but the installation process was problematic and had to be redone. However, I can't provide a full rating as I'm unsure about the quality of their equipment compared to other providers.

2 years ago Edited January 10, 2024

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Verified Customer

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Francisco

I was extremely satisfied with the installation of the data system. The technicians arrived in the morning and had everything set up by the evening. The equipment seems to be of good quality, although I'm not an expert. All my neighbors have the same system, which gives me confidence in its reliability. Overall, the installation process was efficient and the system appears to be working well.

2 years ago Edited January 10, 2024

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Verified Customer

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Ferdinand

The service provided was excellent. All my questions were answered, and there were no other issues. The process went smoothly, they were punctual, neat, and cleaned up well. Everything seems to be going well, although I can't confirm as I haven't been present when it was turned on. Overall, I am satisfied with the service.

2 years ago Edited January 10, 2024

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Verified Customer

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Richard

The crew that worked on my house was exceptional, professional, and went above and beyond. However, communication with the administrative staff was lacking, causing some issues. Overall, the product and crew were fantastic, but customer support and communication need improvement. Despite this, the equipment is working well, and I am satisfied with the results so far.

2 years ago Edited January 10, 2024

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Verified Customer

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Rely

I was very satisfied with the service provided by the team. They went above and beyond to ensure my system was properly installed and functioning correctly. The process was seamless, and the system works exceptionally well, even on cloudy days. I am consistently generating a significant amount of electricity. I highly recommend their services for anyone looking to install solar panels.

2 years ago Edited January 10, 2024

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Verified Customer

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Joseph

I had a great experience with the solar installation company. The communication was seamless, and the installation team was professional and thorough. They made sure the installation was done correctly and not visible from the outside. While I can't rate the equipment side, I would give them a high rating based on everything else they represented.

2 years ago Edited January 10, 2024

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Verified Customer

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Matthew

The communication throughout the process was excellent, with a team of about five or six guys efficiently completing the job in two to three hours. Each team member had their own specific task, and they worked smoothly together. Overall, I was highly satisfied with the service provided.

2 years ago Edited January 10, 2024

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Verified Customer

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Robert

I had a positive experience with the sales and installation team for my solar panels. The salespeople were friendly and knowledgeable, while the installation crew did a great job. They were efficient and had no problems completing the job. Everything went smoothly as promised, and so far, I am happy with the service provided.

1 year ago

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Verified Customer

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Eileen

I had a great experience with the solar company. They kept in touch and informed me throughout the process. Everything went smoothly, and I have no complaints. Highly recommend!

1 year ago

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Verified Customer

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Brian

I have yet to complete the installation process for the solar program I'm currently in. As of now, I am still in the process of setting it up and have not reached the point of installation. Looking forward to seeing the results once everything is up and running smoothly.

1 year ago

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Verified Customer

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Davitt

I've been pleased with the service from the solar company. The installation went smoothly, they were quick and cleaned up after themselves. Customer service has been great, and any issues were promptly resolved. Overall, I'm happy with the product and the entire experience.

1 year ago

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Verified Customer

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Joseph

I had some issues with my solar panel installation. The installers weren't as qualified as I would have liked, resulting in a few hiccups along the way. I would recommend the company to ensure they have more experienced professionals handling the installations to avoid any potential problems in the future.

1 year ago

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Verified Customer

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Yoel

They did a great job with the installation. Everything works well, I can recommend them to others. The system is working perfectly, and I am satisfied with the service provided.

1 year ago

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Verified Customer

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Rick

The installation process went smoothly, but I'm frustrated with the lack of monitoring options for equipment performance and savings impact. Despite multiple calls, I can't access the portal to track my usage or savings. I'm unsure if I'm actually saving money or if the switch was worth it, as my bill seems similar to before. More guidance and transparency are needed to improve the customer experience.

1 year ago

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Verified Customer

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Tashaney

I am extremely satisfied with the solar company's service. They were professional, efficient, and knowledgeable about the installation process. The solar panels are working perfectly, and I have already noticed a significant decrease in my energy bills. I highly recommend this company to anyone looking to switch to solar energy.

1 year ago

PosiGen Solar Solutions Reviews

Summary of Reviews