Ohana Energy
0.0
0.0
Author: Kaitlyn Short
Ohana Energy started in 2020 and is based in Arizona. Servicing all states, Ohana Energy brings solar options to residents across the country using subcontractors to do the work after a contract is sold. Ohana Energy has had many changes in leadership over the two years it has been in business.
Top Ranked Companies
The Good
- Financing Options
Financing Options
Ohana Energy offers customers the ability to purchase solar with no money down. This is very attractive for customers as they can finance their solar system through LoanPal. They can also inquire about Ohana Energy’s finance program, available to customers with a credit score of 650 or above.
However, if you live in Arizona and are a customer of the utility company Salt River Project, the only option you have is to purchase your solar system. If you are a customer of a different utility company, you have the option to lease or buy your system.
The Bad
- Installation by Subcontractors
- Inxperience
- Incomplete Website
Installation by Subcontractors
Ohana Energy uses subcontractors which can present a major challenge. Companies that use this practice can’t guarantee the quality of work as they are not physically on-site to see how the work is being completed.
When customers aren’t happy with the work, the reputation of the company that sold the products will suffer. We suggest customers find a company that does not use subcontractors.
Inexperience
Ohana Energy is only two years old. We suggest consumers look for a solar company that has been in business for at least five years. Many companies don’t make it past five years, and customers may experience a lot of frustration if the solar company they buy solar panels from goes out of business. A warranty would be useless, and you would have to find another solar company to service your panels when problems arise.
Incomplete Website
Ohana Energy doesn’t provide crucial details on its website; in fact, portions of the website aren’t finished. Ohana Energy does not provide contact information like a customer service phone number or an email address. If customers want to contact the company, they must provide their own personal information and wait for a response.
The Bottom Line
Ohana Energy needs to provide more information before we can feel comfortable recommending the company. Potential customers will want to know more details about the products used and if the installers are NABCEP certified.
Customers should be wary of a solar company that hasn't been in business for at least five years; they want to feel confident that the company will be in business long enough to honor any equipment or workmanship warranties.
Ohana Energy could improve its standing with potential customers by providing contact information. Customers appreciate a way to ask questions and learn more about going solar without being required to provide their personal information.
