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Moxie Solar (Out of Business) Reviews

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7.3

Overall Score

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Joe Castillo

great customer service honest and everything he said happened on time

4 years ago

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Reply from Moxie Solar (Out of Business)

Joe, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Gilles Cochet

Flawless job, not one issue two years and half after solar system installation

4 years ago

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Reply from Moxie Solar (Out of Business)

Gilles, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Scott Marion, IA

All the calculations are correct and the installation of the panels was good.

4 years ago

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Reply from Moxie Solar (Out of Business)

Scott, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Karen Austin, TX

Communication in the installation and activation process could be improved. Installation was slow.

4 years ago

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Doyle

Installation went well and so far the panels are working fine.

4 years ago

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Reply from Moxie Solar (Out of Business)

Doyle, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Amanda Marion, IA

They addressed any questions that we had in a timely manner.

4 years ago

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Reply from Moxie Solar (Out of Business)

Amanda, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Victorallas East Jamaica, IA

The panels are working after our good installation. They design the product very well.

4 years ago

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Danilo Iowa City, IA

Pretty smooth but installation took longer than I thought it would take.

4 years ago

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Reply from Moxie Solar (Out of Business)

Danilo, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Levi

The panels seem to be very efficient. They answered all the questions I needed.

4 years ago

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Reply from Moxie Solar (Out of Business)

Levi, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Dale Armstrong Morrison, IL

Very professional answered all of my questions and pleasant to talk with.

4 years ago

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Reply from Moxie Solar (Out of Business)

Dale, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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James R Johnson Knoxville, IL

Did a good, on time installation. We were happy with their work

4 years ago

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Reply from Moxie Solar (Out of Business)

James, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Jim Jacobs Miles, IA

It was a pleasure to work with. The people that we work with was nice and friendly .

4 years ago

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Todd Simmons Spragueville, IA

No company is perfect. Had some installation issues but they were worked out to my satisfaction.

4 years ago

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Dave Severson Tiffin, IA

Guided me through the whole process. Everyone was courteous and professional.

4 years ago

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Reply from Moxie Solar (Out of Business)

Dave, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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M Coralville, IA

Customer service got back to us whenever they could. Installation went wonderfully.

4 years ago

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Mcgee Iowa City, IA

Installation was okay, but they left the lawn in a mess when they were finished.

4 years ago

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Johnson Solon, IA

The panels are working well. They gave me two free trucker hats when I asked.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Steffes

Price value was what drew us to Moxie. Installation was satisfactory.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Zenaida Sterling, IL

The installation was fast and they did good, everything looks really nice.

4 years ago

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Reply from Moxie Solar (Out of Business)

Zenaida, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Dill North Liberty, IA

They were very attentive and filled out the paperwork very well. Installation went well.

4 years ago

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Scott Lone Tree, IA

The system is working trouble-free. We struggled a bit getting it online.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Hoffert Reasnor, IA

We had some trouble communicating things back and forth. Overall they've been good.

4 years ago

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Foster

Installation went fine. I only have positive things to say about them.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Tegeler

They had a few issues during installation but they got them taken care of. The equipment is good.

4 years ago

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Mitschelen Solon, IA

Installation was smooth. They seem to handle everything from beginning to end.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Conger Iowa City, IA

The installation was quite smooth and ithelps us a lot in our bills.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Minahan

Installation was smooth. Any time I had a question they were there to answer.

4 years ago

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Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Karen Anderson Milwaukee, WI

Moxie solar initially started working with us in September of 2021. In October of 2021 they installed our solar panels. It is now July of 2022 and our solar panels have still not been connected. Their customer service is garbage and they do not respond to multiple emails, phone calls, and other attempts to reach them. I am $60,000 in debt with absolutely nothing to show for it. Please avoid working with this company but you don't end up in the same situation as me.

2 years ago

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J Wolfe

Con Artis!! n 66 years I have never been ripped off as bad as MOXIE did. They designed the system and it would not work where they put it. It was taken down and moved to where they said it would work. I bought this in April 2021 and it still does not work. They still do not work. I have tried to contact the owner all the way down and no answer no returned calls. Read your contract full of loop holes. They took my hard earned money and walked away. Its sad that a company does a web site with all the perfect promises and BS you want to hear is a rip off.

2 years ago

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Derek Pech

Frustrating to say the least. Unethical! My personal experience with them was okay. I received the product I purchased and it works well, but the communication from Moxie was terrible. I later realized they are going bankrupt, aren’t paying their employees money that they are owed, and they are months late in payments to their subcontractors for work that has already been completed.

2 years ago Edited January 5, 2022

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LA Monroe Center, IL

Moxie was easy to work with. Very professional group to work with. I would highly recommend them to anyone considering solar!

3 years ago

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Reply from Moxie Solar (Out of Business)

LA,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and want to Thank You for the recommendation! We hope you enjoy your new system for many years to come. Soak up that sun!

Jun. 29th, 2021

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Lynn Isenhower Greenwood, SC

Customer Review Video

3 years ago

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Reply from Moxie Solar (Out of Business)

Lynn,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a great experience with Brian on your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Mar. 3rd, 2021

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Hugh McHarry Easton, IL

The system is great. Personnel are very knowledgeable. They did all the paperwork and they were wonderful to deal with!

3 years ago

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Reply from Moxie Solar (Out of Business)

Hugh, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Feb. 18th, 2021

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Ron Nelson Viola, IL

Will tell you they will provide certain services to get you to sign a contract and then they back out on doing what they said they would do and refuse to give your deposit back, I bought my system in February and they didn't get it finished until Sept. after having to come back at least 3 times on each phase to correct their mistakes. They would be the last company that I would recommend!!!

5 years ago

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Reply from Moxie Solar (Out of Business)

Ron, I'm sorry to hear you're experience with us was less than a 5-star one. We always strive to make every customer 100% satisfied no matter the circumstances. I understand your system is already installed but please reach out to our client service team at 855-669-4387 so we can do right by you.

Apr. 10th, 2020

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Eric Snyder Roselle, IL

Enjoyed my experience with the installation crew as they were fun to talk to and were professional and respectful towards my children and dog during install.

3 years ago

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Reply from Moxie Solar (Out of Business)

Eric, Thank you for leaving us a review! Customer feedback is important to us so we can continue to ensure our teams are providing the best possible service. We are so glad to hear that you had a great experience with your Moxie install team! Please feel free to reach out if there is anything we can help you with going forward. We hope you enjoy your new system for many years to come! Soak up that sun!

Aug. 27th, 2021

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Brett Barkelar Madison, WI

It was smooth, system works well but I needed to push them to stay on track.

3 years ago

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Malik Adkins North Liberty, IA

Easy to understand and work with.they talk straight

3 years ago

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Sharon Gingerich Iowa City, IA

They were quick and efficient we had a good experience

3 years ago

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Alison Dreith Elsah, IL

Great costumer service, but to awhile for them to respond to request.

3 years ago

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Jason Watson Belton, TX

I have not received all the equipment I ordered. It has been over 4 months and I'm still waiting for my equipment.

3 years ago

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Reply from Moxie Solar (Out of Business)

Jason, We appreciate your feedback so we can continue to improve our customer experience. I want to apologize for the issues you are experiencing. We will look into this further and provide additional assistance directly. Thank you again for highlighting your issue for us so we can improve our process where it's needed.

Sep. 15th, 2021

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Ken Moser Dixon, IL

The entire company is all about helping you all the time.

3 years ago

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Charles Hattaway Bluffton, SC

Overall good experience, very neat finished prodict

3 years ago

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Jon M. Lippincott Clive, IA

Friendly. Easy to work with. Professional.

3 years ago

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Nathan Avon, IL

The equipment is fine but we started the project in march and it is still not complete so I would find another company.

3 years ago

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Reply from Moxie Solar (Out of Business)

Nathan, We appreciate your feedback so we can continue to improve our customer experience. I want to apologize for the frustrations you are experiencing with the delay of your installation. We would like to look into this further and provide additional assistance. Please send me a private message with your contact details to Hona.Mattson@moxiesolar.com. Thank you again for highlighting your issue for us so we can improve our process where it's needed.

Sep. 3rd, 2021

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Robert Columbus, OH

All of the equipment is great. It produces as they stated.

3 years ago

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Reply from Moxie Solar (Out of Business)

Robert, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Sep. 9th, 2021

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Jared Fairmount, IL

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3 years ago

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Reply from Moxie Solar (Out of Business)

Jared, Thank you for your business and taking the time to leave us a review! .We are glad that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Sep. 9th, 2021

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Carl Tyer Blowing Rock, NC

Easy to deal with and installation went well.

3 years ago

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Reply from Moxie Solar (Out of Business)

Carl, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jul. 7th, 2021

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Christoffer Berntsen Elk River, MN

Great process and communication throughout the design and install

3 years ago

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Reply from Moxie Solar (Out of Business)

Christoffer, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out at any time if there is anything I can assist you with: Hona.Mattson@moxiesolar.com

Jul. 7th, 2021

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Francis Pratt Canton, OH

Great service from initial contact to final installation

3 years ago

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Reply from Moxie Solar (Out of Business)

Francis, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jul. 7th, 2021

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Karen D Donah La Porte, IN

Great to work with. They follow through.

3 years ago

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Reply from Moxie Solar (Out of Business)

Karen, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you enjoy your system for many years to come. Soak up that sun!

Jul. 7th, 2021