Moxie Solar (Out of Business): Read 805 User Reviews From Real Homeowners

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Verified Customer

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Jeanna Hutto, TX

They offer the best possible package including battering. I like the discounts and the pricing.

4 years ago

Reply from Moxie Solar (Out of Business)

Jeanna, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Jason Clive, IA

Customer service has been very good to deal with. They did the installation very well.

4 years ago

Reply from Moxie Solar (Out of Business)

Jason, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Chuck Morganton, NC

Everything was explained to me and all my questions were answered. They kept in touch with me.

4 years ago

Reply from Moxie Solar (Out of Business)

Chuck, Thank you for your business and taking the time to leave us a review! We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Adam Oregon, WI

I enjoyed working with Moxie Solar. Everything was very transparent and was well comunicated.

4 years ago

Reply from Moxie Solar (Out of Business)

Adam, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jul. 7th, 2021

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Verified Customer

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Kristbjorg Ragnarsson Thornton, CO

They took care of everything and knew what they talking about. I was very happy working with them

4 years ago

Reply from Moxie Solar (Out of Business)

Kristbjorg, Thank you for taking the time to leave us a review! We were happy to work with you, and are glad to hear that you had a good experience with your Moxie team. We hope you enjoy your system for many years to come. Soak up that sun!

Jul. 7th, 2021

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Verified Customer

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Devin Alex Rockford, IL

Moxie is not honoring my 5 year warranty for a panel that was damaged not one month after installation. I've received an "I will get back to you" email on the matter after requesting an update once a week for 5 week's.

4 years ago

Reply from Moxie Solar (Out of Business)

Devin,
Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I apologize for the lack of communication on our end. As we strive to provide an exceptional Moxie experience to each of our customers, sometimes we do miss that mark, and I apologize that it was with your project. I have updated your service ticket in our system so we can make sure you are added to our service list. Please feel free to reach out to me directly at: Hona.Mattson@moxiesolar.com

Jun. 30th, 2021

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Verified Customer

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Paula Vandervelde Rockford, IL

Did what they said, the way they said, when they said. No hassle, would recommend.

4 years ago

Reply from Moxie Solar (Out of Business)

Paula,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Kenan Saint Paul, MN

Very good. No issues. Looks good quality. They have done their job well. Support responds fast.

4 years ago

Reply from Moxie Solar (Out of Business)

Kenan,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Ana Hernandez Virginia Beach, VA

Poor costumer Service With moxie staff …. after the installation of my unit… I don't have any more support from the office

4 years ago

Reply from Moxie Solar (Out of Business)

Ana,
Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I apologize for the frustrations that the lack of communication has caused you. As we strive to provide an exceptional Moxie experience to each of our customers, sometimes we do miss that mark, and I apologize that it was with your build. We are taking internal steps to help with these sorts of things going forward, and improve our customer experience. Please feel free to reach out to me directly at: Hona.Mattson@moxiesolar.com if there is something I can help you with!

Jun. 30th, 2021

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Verified Customer

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Phillip Farrell Donnellson, IA

Moxie has excellent customer service technical support and all other supporting services

4 years ago

Reply from Moxie Solar (Out of Business)

Phillip,
Thank you for your business and taking the time to leave us a review! We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system. Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Amanda Le Claire, IA

Overall very good. Throughout the whole process, they were good at keeping in touch. It has gone very well.

4 years ago

Reply from Moxie Solar (Out of Business)

Amanda,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Jerrod Dewey Avon, OH

Open communication and they did very well planning remotely due to Covid concerns

5 years ago

Reply from Moxie Solar (Out of Business)

Jerrod, thank you for your business and taking the time to leave us a review. We are so glad that you had a positive experience with the Moxie team, and hope you are enjoying your new solar system!

Feb. 4th, 2021

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Verified Customer

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Dawn Ratliff Athens, IL

Would have liked an on-site visit but understand due to covid things had to be done a little differently

5 years ago

Reply from Moxie Solar (Out of Business)

Dawn, thank you for your business and taking the time to leave us a review! We appreciate your flexibility with a virtual meeting during this time. We are so glad that you had a positive experience with the Moxie team, and hope you are enjoying your new solar system!

Feb. 4th, 2021

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Verified Customer

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Justin Miller and Tiffany McMorran Tipton, IA

Sales was great. The first install team was good. The rest of the team and experience was absolutely terrible. Seemes very unknowledgeable and disorganized. TERRIBLE communication, worst we've ever experienced.

5 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review. Please contact customer service if you are having trouble with your solar system. Thanks again for the feedback.

Jan. 20th, 2021

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Verified Customer

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Jerrod Dewey

Excellent communication throughout the process and the system looks and works great!

5 years ago Edited September 14, 2021

Reply from Moxie Solar (Out of Business)

Jerrod, thank you for your business and taking the time to leave us a review! We are glad to hear that you had a positive experience with the Moxie team and hope you are enjoying your system!

Feb. 3rd, 2021

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Verified Customer

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Mark R McCollum ,

The initial phone conversation was very good. Later the specifics of our contract was a little difficult to obtain.

5 years ago

Reply from Moxie Solar (Out of Business)

Mark, thank you for your business and taking the time to leave us a review! We appreciate your feedback so we can continue to improve our process. We are glad to hear that you had a positive experience with the Moxie team, and hope you are enjoying your solar system!

Feb. 3rd, 2021

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Verified Customer

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Ann and Mark Fredricksen

5 years ago

Reply from Moxie Solar (Out of Business)

Ann and Mark, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Patrick Reinert

They were quick, very responsive and answered any question I had. Simply an outstanding experience.

5 years ago

Reply from Moxie Solar (Out of Business)

Patrick, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Becky

5 years ago

Reply from Moxie Solar (Out of Business)

Becky, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Steve

Great service and support. They kept you up to date on the progress and completed on time.

5 years ago

Reply from Moxie Solar (Out of Business)

Steve, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Scott Kerker La Crosse, WI

Excellent service and very helpful. Always answered questions quickly and truthfully.

5 years ago

Reply from Moxie Solar (Out of Business)

Scott, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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alisa Iowa City, IA

The people are absolutely fantastic to work with. Very personable, caring, and responsive.

5 years ago

Reply from Moxie Solar (Out of Business)

Alisa, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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John Strube Peoria, IL

Professional company. They handle everything from start to finish. Installers are top notch.

5 years ago

Reply from Moxie Solar (Out of Business)

John, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Sam Perkins Iowa City, IA

5 years ago

Reply from Moxie Solar (Out of Business)

Sam, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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John Davidson

Sales person provided some incorrect information on more than one topic, but Moxie made it right in the end.

5 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and honest feedback John. It can be complicated process and we understand our job is to simplify it for our customers and make it easy. We will use your feedback to improve communication and processes going forward. Thank you again.

Dec. 22nd, 2020

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Verified Customer

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Nick

The overall handling of the entire process was great even with Corona virus around.

5 years ago

Reply from Moxie Solar (Out of Business)

Nick, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Alec Burlington, IA

Amazing customer service. They make the process seamless from start to finish l.

5 years ago

Reply from Moxie Solar (Out of Business)

Alec, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Julie Johnson Iowa City, IA

All personnel were very professional and knew their product making the process easy.

6 years ago

Reply from Moxie Solar (Out of Business)

Julie, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Kevin

Their post install clean up was sub par and I still can't link my phone to the solar panel widget to see how well the panels are working

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and honest feedback. We want to help you connect to your system monitoring app ASAP. Please give our service team a call at 855-669-4387 ext 2 or fill out a service request online by going to our website, scrolling to the very bottom, and clicking "service request" under "support". Thanks!

May. 29th, 2020

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Verified Customer

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Ron Hammes

Satisfied with overall performance.Thought the whole process went well considering the troubled times we have been in.

6 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Dan Kaspari

Quality Product and easy to work with. They were quick to make things right if there was a problem.

6 years ago

Reply from Moxie Solar (Out of Business)

Hello Dan, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Eric

The equipment functions properly. The installation was sporadic, unscheduled, and uncoordinated. They just don't respond to questions or queries. Don't schedule their crews effectively and I would not recommend them.

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and feedback. We hear your feedback and have recently added additional operations personnel and updated our service process. Please don't hesitate to reach out with any future questions or needs.

May. 21st, 2020

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Verified Customer

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Al

They called me up to ask me if I was happy with the system. Installation went very well.

6 years ago

Reply from Moxie Solar (Out of Business)

Al, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Roland

Every time I had a question or problem, they took care of it. The panels seem to be working well.

6 years ago

Reply from Moxie Solar (Out of Business)

Roland, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Anonymous

The installation was very delayed and there was no fixing the damage in the spring as they promised.

6 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Clifford

They were very prompt with any concerns that I had. The equipment is pretty dependable. I think they're a good company.

6 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Anonymous

Whenever I had a question, they were right on it with me or got back with me very quickly. Everything went well and as planned.

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and feedback, glad to hear you had a positive experience all around! Would you consider updating your review to a 5-star one? If not, is there anything we can do to earn your 5-star review?

May. 21st, 2020

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Verified Customer

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Keith

The installers damaged part of our personal vehicles and that was never fixed. The advice that I received from our solar was not correct so we are still paying out of pocket.

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and feedback. If you would like to share more details of your experience we would be eager to listen and provide information.

May. 21st, 2020

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Verified Customer

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Mike

You guys did an excellent job on custome support.You guys have really good equpment.

6 years ago

Reply from Moxie Solar (Out of Business)

Mike, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Anonymous

Installation was great. Nobody's ever gone over with me on the phone how the panels are doing.

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Please feel free to call us to discuss your panel production and setup your at-home monitoring.

Nov. 19th, 2020

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Verified Customer

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Jason

As expected, installation was smooth. They get back to me immediately whenever I have questions.

6 years ago

Reply from Moxie Solar (Out of Business)

Jason, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Kevin

We don't have any issues. I've been happy with the equipment and the panels were affordable.

6 years ago

Reply from Moxie Solar (Out of Business)

Kevin, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Sam Stier

We had a great experience working with this company. Terrific people, always earnest and helpful.

6 years ago

Reply from Moxie Solar (Out of Business)

Sam, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Bud Fuller

Great service, complete confidence in installation and guidance in selection for ther beginning

6 years ago

Reply from Moxie Solar (Out of Business)

Bud, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Elaine ANDERSON

Beautiful, efficient and exactly like they said it would be. David g money already.

6 years ago

Reply from Moxie Solar (Out of Business)

Elaine, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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B Cruse

Every thing went smoothly. Showed up when they said they would and worked efficiently.

6 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Dan

Communication was very good kept us updated on our solar array project on a regular basis.

6 years ago

Reply from Moxie Solar (Out of Business)

Dan, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Travis Tipton, IA

We've been very happy with everything. They answered every question we had in a timely manner.

6 years ago

Reply from Moxie Solar (Out of Business)

Travis, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Ben Yang Round Rock, TX

The sales representative and the installation crew are very nice and profesional.

6 years ago

Reply from Moxie Solar (Out of Business)

Ben, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Chad Keune

Their products and services met exactly what we were looking for on our commercial building.

6 years ago

Reply from Moxie Solar (Out of Business)

Chad, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

Moxie Solar (Out of Business) Reviews