Lumio: Read 261 User Reviews From Real Homeowners

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Verified Customer

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Henry E Crump Jr Coupland, TX

Overall, the experience with obtaining solar services from Lumio was great. My salesman, did not pressure us to buy solar as I have read other company salesman have done. Our sales rep, stayed in communication until my system was installed and answered all my questions. And beleive me, I asked a lot of questions throughout the process. The installation process was overall successful. It did take a little longer than initially projected, but was done professionally and in accordance with my wishes. Lumio could have provided a little more assistance at the initial start, I did have to actually turn on the Enphase reporting system myself, so that process could have been a little smoother. I think a few YouTube video's would help the process and minimize questions.

3 years ago

Reply from Lumio

Hi Henry, thank you for your sharing. We’re glad we could help with your solar needs and will be sure to pass your feedback on to our team.

Sep. 2nd, 2022

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Verified Customer

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David Chino, CA

from the presentation to the installation every team has been professional, timely, and always cleaned up after themeselves. I am still waiting on the final inspection due to city plans do not meet the array setup of the solar panels.. My system is on but I believe I still need a final instpection from the city and fire department as well as Edison.

3 years ago

Reply from Lumio

David, we thank you for your feedback. We’re excited for your final inspection, so you can begin saving on your energy bill.

Sep. 21st, 2022

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Verified Customer

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Tandria Rutherford Vacaville, CA

The representative, Juan R., was every informative about the panels. He checks in to see how things are going with the installation. The crew who came out to install my panels were pleasant and did a great job.They were respectful to my property. They cleaned up when they were finished.

3 years ago

Reply from Lumio

Happy to hear it Tandria!

Sep. 19th, 2022

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Verified Customer

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Leslie V Johnson Olympia, WA

They were really fast. They showed up when they said they were coming, got the panels installed quickly, and cleaned up well before they left. It's inspected and passed. Just waiting for the power company to come out and hook me in.

3 years ago

Reply from Lumio

Hi Leslie, we’re happy to hear this. Please let us know if there is anything else we can help with.

Sep. 2nd, 2022

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Verified Customer

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Graeme black Ojai, CA

From building my solar installation to the actual install everything was above and beyond what I expected. Installation was perfect team paid attention to the smallest details and made sure everything was perfect and painted the conduit.

3 years ago

Reply from Lumio

Thank you for sharing, Graeme. Glad we could help with your solar needs!

Sep. 2nd, 2022

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Verified Customer

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Aron A Aguilera Ozona, TX

Fast installation and friendly staff. The service providers answered all the questions I had about meter installation and how to get the enlighten app to monitor my solar panels performance.

3 years ago

Reply from Lumio

Aron, we're glad we could we help!

Sep. 19th, 2022

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Verified Customer

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Dennis Nooksack, WA

Lumio was very fast at setting us up with solar. We waited only 2 days to meet with Brice(our sales rep) and within 3 weeks our panels were installed. We've heard people say they're waiting 6 months to be installed

3 years ago

Reply from Lumio

Dennis, thanks for feedback! We appreciate your review.

Sep. 19th, 2022

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Jack Vertrees

It started with my Sales Representative Pearson W being so good and answering our questions that we had with Solar and the process of obtaining it. He was articulate and personable as well as knowledgeable. The Installers Stephen, Truth, Matt,Trent and Trent were here just before they said that they would be which to us, we love PROMPT. They installed the Solar panels Safely, Efficiently, and a very polite crew in every way. They exude confidence of the product that they are installing which is very reassuring to us. The idea that we got this as quickly as we did is very surprising. We couldn't even get our new roof installed that fast. Lumio is a very impressive Company they do what they say they were going to do.

2 years ago

Reply from Lumio

Hi Jack, we're happy to have helped you with your solar needs! Please let us know if there is anything else we can do for you.

May. 19th, 2023

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Verified Customer

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Veronica San Miguel Goliad, TX

Very friendly and easy to do business with. Our salesman, Maunty, is very helpful and answers all of your questions and is not one of them pushy sales people!

3 years ago

Reply from Lumio

Hi Veronica, we agree—Maunty is pretty awesome! Please let us know if there is anything else we can do for you.

Sep. 9th, 2022

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Verified Customer

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Pete Churton Beaumont, TX

Lumio has done everything they said they would and done it well. They've been very responsive when I've had questions and made their information very easy to understand.

3 years ago

Reply from Lumio

Thank you for your sharing Pete. We're glad we could help.

Sep. 9th, 2022

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Barb Hjort Everson, WA

Trevor and Brice were both knowledgable and clearly outlined the information necessary to help us understand the need and the advantages of going solar. They were polite and were not at all "hard sell". Brice was very respectful of our time and answered our questions to our satisfaction. We chose not to go with solar at this time due to extenuating circumstances, but will keep contact information available in the event our circumstances change.

2 years ago

Reply from Lumio

Thanks for sharing, Barb! We'll be sure to pass this along to Trevor and Brice.

Nov. 30th, 2023

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Sheena Spies Crockett, TX

Lumio approached our house due to the rate of sun exposure. Yes it was a sales approach, but one we have been looking for. We have been doing research and always wondering and curious if North Eastern Oklahoma was a good area for Solar. We Met with Chase and Cam early in the week, filled out applications, signed papers and within a month(which is not always normal) we were set up for installation. Now waiting on the power company for their inspection and sign off! Cannot wait to be more efficient and economical!!!

2 years ago

Reply from Lumio

Hi Sheena, we're glad to see you had a positive experience with us!

Apr. 25th, 2023

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William Church Panama City, FL

From start to finish the experience was smooth and went better than expected. Caleb C who spoke to us was always available if we had any questions. After receiving our first invoice from our power company and did not owe any payment to them, we were convinced that Solar is the way to go, and if one is looking for a company, one cannot go wrong with Lumio

2 years ago

Reply from Lumio

Hi William Church, we're glad to see you had a positive experience with us!

Apr. 10th, 2023

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Jacob Woodward Lehigh Acres, FL

Went under contract. Within 2 months had the permits approved. The panels were installed a week later. Within the next 3 weeks they were approved by the city and utility company to be turned on. My electric bill has dropped to 0 kw used. And on top of it all I get a significant tax credit to apply to my taxes for the year that I can use to keep my solar payment low or pocket for a rainy day ;)

2 years ago

Reply from Lumio

Wow Jacob! We love hearing this. Lumio loves helping homeowners friendzone their energy company and see the benefits of going solar. Thanks for sharing.

Jan. 26th, 2023

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Victor Merced Dallas, TX

I’m a great believer that good things happen and Lumio arrived at my door. Great directors with knowledge and experience. Defiantly enhanced has profound effects in my monthly energy bill. Lumio has given me the kind of freedom I was looking to lower my energy cost. I highly recommend if you have not looked into owning your own energy and stay off the grid away from power outages GO LUMIO. Sunny and Alix thank you so much so very appreciative of your courtesy not only the calls but on time and the willingness to help me.

3 years ago

Reply from Lumio

Hi Victor, we love to hear experiences from homeowners like you taking your power back. Way to friendzone your power company! We’ll pass your compliments on to Sunny and Alix.

Jun. 27th, 2022

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Verified Customer

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Martha A Murphy Grants Pass, OR

They were prompt, worked quickly, and did what they said they would do. A supervisor came out to check that the work had been done properly.

3 years ago

Reply from Lumio

Hi Martha, we are glad to hear this. Thank you for sharing your experience with us.

Nov. 13th, 2022

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Verified Customer

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Jill Weaver Spokane, WA

the sales person was so efficient in explaining everything we needed to know and breaking it all the way down, completely transparent

3 years ago

Reply from Lumio

Hi Jill, we are glad to hear this. We're so happy we could help with your solar needs! Please let us know if there is anything else we can do for you.

Nov. 7th, 2022

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Verified Customer

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Dennis & Rachel Christlieb Crowell, TX

You had 2 of the nicest young men to visit our town, Crowell, Texas Dillon P and his sidekick Michael, to represent your company.

3 years ago

Reply from Lumio

Hi Dennis & Rachel, thank you for reaching out and sharing your experience. We will be sure to pass your feedback along to Dillon and Michael!

Oct. 4th, 2022

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Verified Customer

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Sandra Bailey Stockton, CA

They were professional and they kept us abreast of the timeline install and made us aware of any changes and they were friendly.

3 years ago

Reply from Lumio

Hi Sandra, thank you for your feedback. We're glad we could help with your solar needs!

Sep. 9th, 2022

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Verified Customer

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David Childers Chino, CA

Excellent customer service and every person or team sent have been professional and have cleaned up after themselves on every job. Thank yo

3 years ago

Reply from Lumio

Glad we could help David!

Sep. 9th, 2022

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Verified Customer

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Jeff Line Lacey, WA

Up to this point - very easy to communicate and answer questions. Awaiting the system to be activated. Fully installed, not operational yet!

3 years ago

Reply from Lumio

Thank you for your review, Jeff. We’re excited for your panels to become fully operational so you can enjoy cheaper, cleaner, personal power!

Sep. 2nd, 2022

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Verified Customer

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Wanda Hatcher Alvarado, TX

Professional, everyone I have come in contact with have been great they love the co and are proud to be sharing their services with others.

3 years ago

Reply from Lumio

Hi Wanda, glad to hear it!

Sep. 2nd, 2022

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David Thompson Spokane, WA

I like the prospect of paying less for electricity. After 8 months, it’s too early to make a final evaluation, but it’s looking hopeful! The lower sunshine winter hours should be offset soon! Lumio did a great job getting us set up!

2 years ago

Reply from Lumio

Thanks David. We can't wait for you to see the full benefits of going solar.

Jan. 26th, 2023

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Veronika Vazquez Richland, WA

Excellent service in Eastern WA. The entire process from sales pitch to first PUD bill was white gloved. We know we made the right decision. First electric PUD bill came in exactly what Lumio predicted. Solar math can be a gamble but Lumio did an amazing job.

3 years ago

Reply from Lumio

Hi Veronika, this makes us happy. We’re glad we could help you make the switch to solar!

Jul. 22nd, 2022

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wes

Two salesmen came to my door this evening from Lumio. Even tho I won't be installing any solar panels because I'll be selling my home soon, we discussed the solar industry and where it is heading in the future. They were very knowledgeable and polite. I took down their information and would definitely recommend them to request a quote!

3 years ago

Reply from Lumio

Hi Wes, thanks for sharing! If you wouldn’t mind emailing customercare@lumio.com with the names of your reps, we’d love to pass along your compliments! And if you’re ever in a better position to switch to solar, please don’t hesitate to reach out!

May. 6th, 2022

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Verified Customer

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James R Terrell Gustine, TX

Lumio was great they did what they said they would and any problems that came up the fixed it with no problems

3 years ago

Reply from Lumio

Hi James, we are glad to hear this. Please let us know if there is anything else we can do for you.

Nov. 13th, 2022

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Verified Customer

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William Lewis Spokane, WA

What they get done is top notch but their connection from office to schedule office need to be better

3 years ago

Reply from Lumio

hank you, for your feedback, William—we’ll pass it along to our team. Please let us know if there is anything else we can do for you!

Sep. 2nd, 2022

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Verified Customer

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Roger Colbert, WA

Thus far, everything has been smooth sailing. The installation process went as planned and we;ve not had any issues.

3 years ago

Reply from Lumio

Glad to hear it, Roger!

Sep. 2nd, 2022

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Paula Lubbock, TX

Expectations were meet as promised. Matthew T did an excellent job Explaining the process as sales representative and was available through the entire process for any questions. Always prompt and polite.

2 years ago

Reply from Lumio

We love hearing this Paula. Thank you for taking the time to share it with us. We are happy Matthew took such wonderful care of you. Please let us know if there is anything else we can do for you.

Feb. 8th, 2023

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Verified Customer

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Gibson Helendale, CA

Whole process was quick and easy. They know what they're doing and have high quality products.

3 years ago

Reply from Lumio

Hi Gibson, we are glad to hear this. We're so happy we could help with your solar needs! Please let us know if there is anything else we can do for you.

Nov. 10th, 2022

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Verified Customer

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Neal Siebert Tuscola, TX

Freindly Fast and efficient, Answered all my question as they installed my system

3 years ago

Reply from Lumio

Hi Neal, we are happy to know we took good care of you. Lumio loves helping homeowners make the switch to solar.

Nov. 7th, 2022

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Verified Customer

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Dennis Quebodeaux Three Rivers, TX

The sales person made all the difference. Made it simple and explained everything

3 years ago

Reply from Lumio

We're happy to hear this, Dennis!

Sep. 19th, 2022

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Verified Customer

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Gabriel Valenzuela Greenacres, WA

Great work by the installers, extremely knowledgeable sales team and accessible tech support.

3 years ago

Reply from Lumio

Hi Gabriel, happy to hear it! Please let us know if there is anything else we can do for you.

Sep. 9th, 2022

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Verified Customer

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Mark Colvin Victorville, CA

Everything went great, they were installed on Aug 3rd and on Sept 3, Edison turned them on.

3 years ago

Reply from Lumio

Hi Mark, cheers to your energy independence!

Sep. 9th, 2022

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Verified Customer

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Lindsey Rooker San Marcos, TX

I feel very taken care of. Any questions or concerns I have are immediately taken care of.

3 years ago

Reply from Lumio

Glad to hear this, Lindsey! Please let us know if there is anything else we can do for you.

Sep. 2nd, 2022

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Verified Customer

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William Blair Bakersfield, CA

Best professional sales staff. Answered all of our questions. Best price as far as we can tell.

3 years ago

Reply from Lumio

Hi William, thanks for sharing!

Sep. 2nd, 2022

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benny frias

Those are really quick install. My panels are running without a problem. Everything that they said they were gonna do was done very happy with my system.

1 year ago

Reply from Lumio

Hi Benny, thanks for sharing! We're so happy to have helped you make the switch to solar. Please let us know if there is anything else we can do for you.

May. 3rd, 2024

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Ken Gillett San Angelo, TX

They were very helpful in explaining everything to me. They also took care of a lot of the mundane details with the city. Overall, I had a great experience with Lumio!

2 years ago

Reply from Lumio

Hi Ken, we are glad to hear this. We're so happy we could help with your solar needs! Please let us know if there is anything else we can do for you.

Jan. 27th, 2023

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Verified Customer

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Andrew & Rosie McCall Pflugerville, TX

They were respectful, polite and explained the procedure very clearly.

3 years ago

Reply from Lumio

Hi Andrew & Rosie, we are happy to hear about your experience with Lumio!n Thanks for sharing.

Nov. 18th, 2022

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Verified Customer

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Bill Morse Spokane, WA

Friendly and professional sales, polite, professional and fast installers.

3 years ago

Reply from Lumio

Hi Bill, we are happy to hear about your experience with Lumio! Thank you for sharing.

Nov. 10th, 2022

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Verified Customer

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Mark Reep Clarksville, TX

The entire approval and installaion process was very smooth and easy

3 years ago

Reply from Lumio

Hi Mark, we are happy to hear you had a great experience with us! Thanks for sharing,

Oct. 29th, 2022

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Verified Customer

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Jesus Salcido Odessa, TX

They were very professional and finished on a timely basis

3 years ago

Reply from Lumio

Happy to hear it Jesus!

Oct. 29th, 2022

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Verified Customer

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Chris Ehrlich Mission Viejo, CA

Professional, installed in one day and helped me through the whole process

3 years ago

Reply from Lumio

That's what we love to hear Chris! Lumio loves making it easy for homeowners to friendzone their power company and switch to solar.

Oct. 29th, 2022

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Verified Customer

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Kelly J Kollars Leander, TX

Very professional and not pushy. The installation was smooth and very clean.

3 years ago

Reply from Lumio

Kelly, we appreciate you sharing your experience with Lumio!

Oct. 4th, 2022

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Verified Customer

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Guy Family Rosharon, TX

Knowledgeable team members,always available to answer questions.

3 years ago

Reply from Lumio

Thank you for choosing Lumio for your solar needs!

Sep. 19th, 2022

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Verified Customer

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frailan sendejo Crystal City, TX

very efficient and everything was explained before signature.

3 years ago

Reply from Lumio

Frailan, thank you for sharing your experience with Lumio!

Sep. 21st, 2022

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Verified Customer

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Lee Skurok Stanwood, WA

Everything went very smooth. The installation took no time at all.

3 years ago

Reply from Lumio

Lee, we're always happy to help!

Sep. 19th, 2022

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Verified Customer

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Channdara Sos Renton, WA

Good service and reasonable price. Plus, the communication is awesome.

3 years ago

Reply from Lumio

Channdara, this makes us happy.

Sep. 9th, 2022

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Verified Customer

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Cameron Fleming Lynnwood, WA

Staff have always been professional, organized, and knowledgeable.

3 years ago

Reply from Lumio

Glad to hear it Cameroon.

Sep. 9th, 2022

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Sarah smith Everett, WA

I love lumio I got it on my roof and ended up convincing my neighbor to get it too since the savings was so great for me!

2 years ago

Reply from Lumio

Hi Sarah, we appreciate your review—thanks for sharing your experience!

Sep. 11th, 2023

Lumio Reviews

Summary of Reviews