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Havasu Solar Reviews

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7.2

Overall Score

Star Rating

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4.7

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34 Reviews

Review Breakdown

5 grade

85%

4 grade

6%

3 grade

3%

2 grade

0%

1 grade

6%

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Quality

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Service

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Verified Customer

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Review Source

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Robert newman Lake Havasu City, AZ

My stop is under sized I have asked to have it updated but no response

4 years ago

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Reply from Havasu Solar

Hello Robert, Your system is a Sunpower System and you've leased your system. I requested a review & diagnosis of your system and we found that YTD Year To Date, your system is producing dead center of the high & low allowable production range, and MTD Month To Date in August, your system is producing 107.7% of its expected output. Since Jan 2021 to Aug 2021 your consumption has increased substantially. So, you are using more power than your system was intended to produce. Please know we build every system based on your past history of usage. If a home owner uses more power than they produce, they will get a bill for the difference. I spoke with Sunpower on your behalf and they said they will be happy to discuss a complete system review with you. Havasu Solar is committed to customer satisfaction and we will do anything we can to make sure you have a clear and satisfying understanding & expectation of the performance of your Power System. Please call me if you have any questions. Thank you!

Aug. 26th, 2021