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Havasu Solar Reviews

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7.2

Overall Score

Star Rating

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4.7

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34 Reviews

Review Breakdown

5 grade

85%

4 grade

6%

3 grade

3%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Ricardo nuanez Golden Valley, AZ

They took longer than they stayed on contract and the number of panels I have I should have a smaller electric bill, talking to your service department was waist of time. I will tell all to not use your company

4 years ago

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Reply from Havasu Solar

Mr. Nuanez, we would be happy to try to help you. Some solar companies under size the system so the price looks better on paper. We will NEVER downsize unless the home owner tells us to. We have the highest average system size and the lowest cost per watt in Northern AZ. We all use a lot of electricity, and we wanted to install a larger system for your home, but you had a competitor's design that you wanted us to match. You said we were trying to sell you too large a system. So we did what you asked. We installed your system in the agreed upon 60 to 120 days. Well under the 180 day limit. Now you're getting a bill. We try to make every home owner in our family happy. So, as a gesture of good will, we will add more panels to your system at an extreme discount. We want every single home owner happy with their solar! Let us know!

Aug. 3rd, 2021

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McLellan Lake Havasu City, AZ

Our electric bill from Unisource is still very high every month

4 years ago

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Reply from Havasu Solar

Hello Carianne! Thank you for choosing Havasu Solar! Your solar monitoring shows your system is producing more than promised. I hope this explanation will serve as a reminder that when presented with our size recommendation, that would have completely covered your bill, you & Michael chose to reduce the size of your solar array, not once, but twice, requesting that we not use 2 roofs that we suggested. In our conversation, we discussed the system would not cover the whole bill, but you & Michael chose that option rather than use the recommended space for the larger system. We designed a system with 57 panels. You both opted for an array of 33 because you liked how it looked. We appreciate your business and we pride ourselves on being very transparent keeping our family of home owners informed. Maybe you would consider revising this review?

Aug. 3rd, 2021