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Havasu Solar Reviews

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7.2

Overall Score

Star Rating

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4.7

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34 Reviews

Review Breakdown

5 grade

85%

4 grade

6%

3 grade

3%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Sandy Golden Valley, AZ

Between the great work they did with installation, their work ethics plus eagerness to answer all my questions while they were installing my Solar Panels. Even more than a year after the installation they readily answers any & all questions.

3 years ago

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Reply from Havasu Solar

Thank you for allowing us to take care of you Sandy, we love our solar family!

Aug. 17th, 2021

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Debbie Johnston

Very professional, are extremely knowledgeable and friendly. Go above and beyond to make your experience and purchase a wonderful thing! Very detail oriented, and put everything back the way it was prior to starting!

3 years ago Edited January 10, 2024

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Reply from Havasu Solar

Thanks Debbie! It was our pleasure to serve you!

Aug. 3rd, 2021

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Marilyn Maier Lake Havasu City, AZ

Things were done when they said they would be done. They answered all my questions and texts in a timely manner. And they were great to work with from sales to engineering.

3 years ago

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Reply from Havasu Solar

We're grateful for the kind words Marilyn!

Aug. 10th, 2021

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Kenny Polk Lake Havasu City, AZ

Very knowledgeable very skilled very polite best skilled team ever definitely over-the-top skilled craftsmanship I tell everybody I can about them

3 years ago

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Reply from Havasu Solar

Thank You Kenny! Glad to have been your choice! Back at cha! You folks at Tri-State Equipment Rentals are the BEST!

Aug. 31st, 2021

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Howard Adkins Fort Mohave, AZ

I will give the Install crew 5 Stars, office staff 5 stars, Sales 5 stars and cole 10 stars he is more than a pro

3 years ago

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Reply from Havasu Solar

Wow! Great to hear Mr. Adkins! Thank you so much for choosing Havasu Solar.

Aug. 17th, 2021

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Howard adkins Fort Mohave, AZ

The system is working from sunrise to sunrise the sunset and the AC if the AC is working 24 hours A-day day at 78Ôæü

3 years ago

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Reply from Havasu Solar

Thanks Howard! You were a pleasure to meet!

Aug. 3rd, 2021

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Ronald S Munson Lake Havasu City, AZ

Everything that was explained to me has been proven by the results I'm receiving from my solar system. Love it!

3 years ago

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Reply from Havasu Solar

Thank you Ron! A pleasure doing business with you!

Aug. 3rd, 2021

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Michael Simons Lake Havasu City, AZ

I like the service. And the professional Knowledge. The installers acted with professional attitude

3 years ago

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Reply from Havasu Solar

Thank you Michael! It was our pleasure!

Aug. 3rd, 2021

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Michael Stacy Lake Havasu City, AZ

Everyone was professional and when they said they would be at home they were there.

3 years ago

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Reply from Havasu Solar

Thank you Michael! It was our pleasure!

Aug. 31st, 2021

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Debra Holmes Lake Havasu City, AZ

When we had a problem they were there that day and they took care of it immediately.

3 years ago

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Reply from Havasu Solar

Thanks for the kind words Debra!

Aug. 10th, 2021

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James Hernandez Lake Havasu City, AZ

Very Professional, quality work. I would recommend them to anyone wanting Solar.

3 years ago

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Reply from Havasu Solar

Thanks James, the pleasure was all ours!

Aug. 3rd, 2021

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Karen Rhodes Lake Havasu City, AZ

Randy was very straight forward, knowledgeable, and always comes through on his promises.

3 years ago

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Reply from Havasu Solar

Thank you Karen, and thanks for the referrals!

Aug. 3rd, 2021

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Ricardo nuanez Golden Valley, AZ

They took longer than they stayed on contract and the number of panels I have I should have a smaller electric bill, talking to your service department was waist of time. I will tell all to not use your company

3 years ago

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Reply from Havasu Solar

Mr. Nuanez, we would be happy to try to help you. Some solar companies under size the system so the price looks better on paper. We will NEVER downsize unless the home owner tells us to. We have the highest average system size and the lowest cost per watt in Northern AZ. We all use a lot of electricity, and we wanted to install a larger system for your home, but you had a competitor's design that you wanted us to match. You said we were trying to sell you too large a system. So we did what you asked. We installed your system in the agreed upon 60 to 120 days. Well under the 180 day limit. Now you're getting a bill. We try to make every home owner in our family happy. So, as a gesture of good will, we will add more panels to your system at an extreme discount. We want every single home owner happy with their solar! Let us know!

Aug. 3rd, 2021

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Jerry Pasley Colorado Springs, CO

We were not on site during the install, but Cole communicated with us very well

3 years ago

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Reply from Havasu Solar

Thank you Mr. Pasley!

Aug. 17th, 2021

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Barry Alexander Lake Havasu City, AZ

Mark and Cody keep me informed on installation and delivery.

3 years ago

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Reply from Havasu Solar

Aren't they the BEST! We're happy to have them on our Team! Glad you're happy too!

Aug. 3rd, 2021

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Patricia & Thomas Stuart Lake Havasu City, AZ

Best customer service! Right on time & answered all our questions

3 years ago

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Reply from Havasu Solar

Thank you Tom & Patricia! It was our pleasure!

Aug. 3rd, 2021

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Cheryl Demers

They were great! Everything on time! Professional! Biggest Bang for your Buck!

3 years ago Edited January 10, 2024

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Reply from Havasu Solar

You were the best customer! Thanks for the good review!

Aug. 3rd, 2021

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Ray and Verna Maurer Lake Havasu City, AZ

Great product, great service, great employees, great value

3 years ago

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Reply from Havasu Solar

Glad to have you in the Havasu Solar Family! Thank you!

Aug. 26th, 2021

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darrel zimmer Lake Havasu City, AZ

you kept me informed, did the job faster than quote thx.

3 years ago

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Reply from Havasu Solar

Thank you for the kind words Darrel!

Aug. 26th, 2021

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Mark harris Lake Havasu City, AZ

From Mark to the service crew great service

3 years ago

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Reply from Havasu Solar

We were very happy to serve you!

Aug. 17th, 2021

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Marie Torelli

communication, friendly, professional and good pricing.

3 years ago Edited September 14, 2021

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Reply from Havasu Solar

Thank you, Marie!

Aug. 17th, 2021

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Lon Lake Havasu City, AZ

Very efficient and good people to deal with

3 years ago

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Reply from Havasu Solar

We strive for efficiency Lon, thank you for the great review!

Aug. 17th, 2021

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Amber Ranney Kingman, AZ

They are perfect starting with sales reps to instalation

3 years ago

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Reply from Havasu Solar

Thanks Amber! We wish we had more Home Owners like you!

Aug. 3rd, 2021

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Carl A Lhamon Lake Havasu City, AZ

Great crew. Answered all my novice questions.

3 years ago

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Reply from Havasu Solar

Thank you Carl! We're always here for you!

Aug. 3rd, 2021

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Charles F Kiley Lake Havasu City, AZ

Always have an answer always there for me

3 years ago

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Reply from Havasu Solar

Thanks Charles! We aim to please!

Aug. 3rd, 2021

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Dan Downs

Quality installation and quality personal.

3 years ago Edited January 10, 2024

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Reply from Havasu Solar

You're a Champ Dan! Thanks for the good review!

Aug. 3rd, 2021

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Jim Roberts Lake Havasu City, AZ

Great service and owners follow through on service

3 years ago

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Reply from Havasu Solar

Thank you Jim, we're proud to have done your project!

Aug. 3rd, 2021

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Shelli Funk

Excellent customer service and top quality products

3 years ago

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Reply from Havasu Solar

Thank you Shelli!

Aug. 3rd, 2021

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Mary moody

Great service and interactions from first contact

3 years ago Edited January 10, 2024

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Reply from Havasu Solar

Thank you Mary! It was a pleasure to serve you!

Aug. 3rd, 2021

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Robert newman Lake Havasu City, AZ

My stop is under sized I have asked to have it updated but no response

3 years ago

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Reply from Havasu Solar

Hello Robert, Your system is a Sunpower System and you've leased your system. I requested a review & diagnosis of your system and we found that YTD Year To Date, your system is producing dead center of the high & low allowable production range, and MTD Month To Date in August, your system is producing 107.7% of its expected output. Since Jan 2021 to Aug 2021 your consumption has increased substantially. So, you are using more power than your system was intended to produce. Please know we build every system based on your past history of usage. If a home owner uses more power than they produce, they will get a bill for the difference. I spoke with Sunpower on your behalf and they said they will be happy to discuss a complete system review with you. Havasu Solar is committed to customer satisfaction and we will do anything we can to make sure you have a clear and satisfying understanding & expectation of the performance of your Power System. Please call me if you have any questions. Thank you!

Aug. 26th, 2021

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Thomas Flanders Lake Havasu City, AZ

The have been very responsive to all my question

3 years ago

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Reply from Havasu Solar

Let us know if you have any more questions, we are happy to help, thank you for choosing Havasu Solar!

Aug. 17th, 2021

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Marta Knox Lake Havasu City, AZ

Knowledgeable, on time, quick to answer all my questions.

3 years ago

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Reply from Havasu Solar

Thank you Marta! What a pleasure to serve you!

Aug. 3rd, 2021

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Bea morris Golden Valley, AZ

Josh and crew and the best very clean install and hard working crew

2 years ago

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McLellan Lake Havasu City, AZ

Our electric bill from Unisource is still very high every month

3 years ago

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Reply from Havasu Solar

Hello Carianne! Thank you for choosing Havasu Solar! Your solar monitoring shows your system is producing more than promised. I hope this explanation will serve as a reminder that when presented with our size recommendation, that would have completely covered your bill, you & Michael chose to reduce the size of your solar array, not once, but twice, requesting that we not use 2 roofs that we suggested. In our conversation, we discussed the system would not cover the whole bill, but you & Michael chose that option rather than use the recommended space for the larger system. We designed a system with 57 panels. You both opted for an array of 33 because you liked how it looked. We appreciate your business and we pride ourselves on being very transparent keeping our family of home owners informed. Maybe you would consider revising this review?

Aug. 3rd, 2021