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Fluent Solar Reviews

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144 User Reviews

5.5

Overall Score

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Summary of Reviews

Star Rating

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3.1

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144 Reviews

Review Breakdown

5 grade

41%

4 grade

7%

3 grade

8%

2 grade

8%

1 grade

36%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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Jeremy

Once I got the install done, they pretty much quit answering my calls or texts. The process was smooth, but I still have somequestions I wish I could talk to someone for answers.

2 years ago

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Jamie McEnneny Pickerington, OH

Panels installed after about 4 months, needed main panel upgrade and staffing issues everywhere (not the company's fault). System installed but has yet to turn on. Have had service ticket in for about 2 weeks. Received an e-mail from service, but no solution, no calls. Supposed to have 13 months before paying financing, but I am 4 months in to my 13 months (according to the bank used) and I still can't use my panels. I am patient and I understand the staffing issues facing everyone right now. So I give 4 stars with the hope that these issues will be resolved. I would've waited to give a review, but I have had 5 emails asking me to rate Fluent even though my system isn't functioning yet.

2 years ago

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Gail Wichita, KS

The system seems to be functioning as promised. The installation was done in a timely fashion. Coordinating the installation and inspections was slow with poor communication. The wiring had to be corrected upon inspection. After all being said staff was friendly and helpful. I think they were overwhelmed with the amount of work. I believe the product sales itself so everyone was very busy.

2 years ago

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Doug Schirtzinger Wilmington, OH

Everything went Great from start to finish just took a long time to compete. Do not know if electric company were draging the feet or Fluent was to busy but up and running great now. Happy with the prodution . Four star because of time to get up and running.

3 years ago

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Christopher Springfield, OH

Sales/Business presentation was good. Installation was very good. Process to execute the activation took 3+ months which I would have understood if the sales team would have told me that

2 years ago

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Steve Martin Columbus, OH

The sale and processing for the solar installation was great. The actual scheduling and permit process and communication lacked throughout the process. Overall, a pretty good company.

2 years ago

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Megan Little Rock, AR

The installation was super fast and easy.. there was an issue after installation that kept my panels from working for a few weeks but eventually it was resolved.

2 years ago

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DianeG Arlington, TX

Excellent customer service and service you can count on. Would highly recommend. Thank you.

2 years ago

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Heidi Grosowky Cleveland, OH

Enthusiastic and knowledgeable sales people were thorough in explaining the whole process and product to me.

4 years ago

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Gary Perkes Smithfield, UT

The installers were great. They did a great job

2 years ago

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