Fidelity Home Energy Reviews

I had a tremendous experience with Fidelity Home Energy. Their salesperson, Brian C, explained the company, what they would do, when it would be done and how much it would cost. Everything he said would happen, did happen. All company people I came in contact with were professional, answered my questions, explained what was next and were polite and courteous. I am more than satisfied with the equipment installed. The installers were efficient and the walk through was explained so that even I understand the system, what to do if something goes wrong, how to track usage and more. In every respect, I am totally satisfied with Fidelity Home Energy.

We had Solar system installed by Fidelity Home Energy July 19th and operational August 8th. My wife and I were very pleased with our positive experience with Fidelity Home Energy. From the first time we sat down with the reps John and Firas, complete installation by Design and Isaac, and PG&E approval or Permission to Operate, the whole process went on smoothly. In fact, after the City's inspection and approval,, Isaac painted the wire tubes to match the house paint. We had 11 panels installed that is suppose to generate enough or little bit more kWh to cover our daily usage. For my own curiosity, I read the meter and noted the kWh used Aug 8th and the reading for today, Aug 29th while my wife is washing clothes and using the electric dryer. Without any changes on our routine use of electricity, the meter showed 114 kWh less. (from 42112 Aug. 8 to 41998 Aug. 29). In my opinion, I dealt with a reputable company and I highly recommend Fidelity Home Energy.

I am a journalist that covers renewable energy technology and after many years decided to take the plunge into solar. After four years of research I finally decided to go with Fidelity Home Energy. I was completely convinced that what they were promising was complete crap because it did not match my research, but they said the right things. It's not a lease but a purchase (1 star); a 25 year warranty (1 star), that got converted to the life of the house as I own it (0.5 star, since the house is in a trust for the kids it's going to be more than 25 years); guaranteed level of power (1 star); full financing (1 star); American made high efficiency panels (0.5 star); fast installation (one star). They met all my requirements and we got it up and approved within a week. But since then the panels have delivered almost twice the amount of energy promised to the point that I can consider buying an EV since I am making enough power for my home and a car. This was the best solar deal I've ever seen.

I have had my solar system for 2 years now and am very happy with the system I bought from Fidelity Home Energy. I have the 10 panel system with German panels with the 20 year warranty and per panel monitoring . The 3 months between purchase and installation was due to permitting. Installation was fast and correct and easily passed my electrical providers final inspection . I think I was a pest to the customer service people as I was really trying to be on top of everything, but that's all good

We live in Hayward, Ca. We had 21 panels installed by Fidelity Home Energy. Our PG&E bills went from $250 to $300 down $63.00. They are professional provide excellent service all around from Gene to installer's like Juan. I HIGHLY recommend Fidelity Home Energy.

We have purchased from Fidelity Home Energy and we are so pleased with the product, service from Fidelity Home Energy. So much better than other solar companies.