Fidelity Home Energy Reviews

I had a large home system installed in 2015. It has been under producing from day one. I filed a complaint with the CSLB in 2016 and there have been 5 inspections regarding code violations, under production, and roof damage. The CSLB inspectors alone found $85,000 repairs required for a $95,000 system. The case is set for arbitration in San Diego Aug 2018. I have spent literally hundreds of hours back and forth with Fidelity, and eventually with the CSLB and attorneys and expert witnesses. This has been my experience.

I wish to God I had used another company. I had an installer break a support joist in my attic then step through the ceiling into my master bath. it took close to 2 weeks before I was able to use my shower. Repair was just an average job AND left me to prime and paint. They had also installed system improperly and was not generating power for the first 9 months . I can't wait to discover the next problem. There customer service is a joke. There is more I could write but will refrain. Beware.

What my salesperson told me was far from the truth. No follow up . Did not ever return calls or emails. All phone numbers, and contacts no longer can be reached. Purchased forty-two panels and still pay over $360.00 a month.

Beware, beware, beware of this company. Fraudulent sales people, liers, and discriminators. Poor installation, used parts, no follow-up service. Lost a lawsuit that stated not working with middle eastern, Indian and other minorities. Had to move out of Alameda County because of this. DO NOT DO BUSINESS WITH THIS COMPANY!!

Contract says will provide 33% of power. It only gives me less than 1%. In December 2015 they promised to respond by end of month. They did not. I have left phone messages every month since then and have NEVER received a return call!!! It is now March, 2018!!!

OMG, how do I contact this company? Pushy salesperson swindled me into buying these panels. They haven't been working for a year and I can't reach them on any contact that is on the web.