Fastrac Energy Services Reviews

The equipment that they're using is definitely very good. I felt like uh, the information that was given makes me feel like they're really premium quality panels. I'm pretty particular about what would be going on my roof and the prior company that I was talking to about panels, they weren't as good. The process was really smooth. There was the inspector that came out and he was the first person that I had talked to because I only wanted them on the backside of my house and he said yeah, that's completely fine. I'm very glad that I took the day off when the installation was actually happening, because I saw that they were getting ready to put them on the front of my house as I told them that I didn't want them there. So we had to stop work for a little bit. I had to call their engineering guy and just tell him that I didn't want them on the front of my house like I had originally said. But after that was figured out, they were completely fine with only putting them on the back of my house. You have to be here to make sure that things go accordingly. I'm having issues with my application on my phone. The Solar Edge, it's pretty good for the most part. The only thing is that the layout of my panels doesn't have the shape of my house, it's just the straight line. It would be cool to have them laid out as they are on my roof, that way I can see which ones are producing more or less. Everything else has been pretty good. They worked with me really well.

They were very quick to respond to any questions I had and their service to get installed is really quick too. Someone else had cancelled and so Fastrac had an opening basically the next day. So when they called me, they said they have an opening tomorrow, we can get your solar panels out there, we can get them installed tomorrow. I was actually going to work from the office that day, so I said sure, as long as you all can install it without me being there, and they said yeah.

They were always very responsive, very friendly and there were a couple of times I had some questions along the way and they were quick to be able to answer them and and be very informative throughout the whole process. There was one little hiccup along the way, just an issue with the electric company, but Fastrac was able to get things resolved and taken care of that I didn't have to worry about any of it.

Chose Fastrac for the price. Installation went smoothly and it didn't take that long. I don't know if it's a Fastrac issue or what because I'm paying the same as I was paying before when I didn't have the solar panels. I already called Fastrac and they told me that supposedly there's nothing wrong with the solar panels. But then what was the point of getting solar panels if I'm paying the same amount as before? So I don't know if it's an issue with you guys or not.

They came out, installed in the roof, they came back and installed the panels and the inverter in one day. They came back and installed the meter on the separate day, they commission everything on the separate day, very good.

Everyone is always helpful and answering my questions I need answered. Installation was fairly quick and speedy.

They did a very good job putting it up and it looks nice. They have a very good representative.

It was done in a timely manner and everything was working at the time of completion.

They were sometimes a little slow to respond, but overall the experience was good.

They were very quick, very thorough, friendly and they cleaned up after themselves.

Satisfied good service lowers my bill good for the environment

Fastrak was very helpful when I had a real problem with my solar panels and my electric wss do high I appreciate there time to help me

so far seems to be a good working system, good install.

They treated me properly. Install was good. It was clean.

I had an initial problem that was addressed immediately. System is working fine

Faster service and follow up. I recommend this company to other people around me

Very professional, the installation was done with great skill and knowledge.