Erus Energy: Read 107 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Leroy Andrzejewski Glendale, AZ

I was very impressed with the detail and information along with data from the sales presentation. This includes the financials. It cost us zero dollars for the project up front and their financing terms for the purchase were very good. The installation within a couple of weeks from the contract. The installation for the electrical hookup and 26 panel installation was completed in a half day. The power turning occurred within 10 days of installation completion. I was very impressed and I am reaping the benefits, plus I get $11k back from the feds and the state for installing solar..

5 years ago

Reply from Erus Energy

Mr. Andrzejewski

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 11th, 2020

check_circle

Verified Customer

star star star star star

Bill Q. Chandler, AZ

Knowledgeable, helpful, thorough, and professional employees. We had our Solar installed in April 2020 and are excited to have this alternative energy on our home. We look forward to seeing how the system performs in the long-term. Performance over time will fine tune the price plan we keep with SRP our utility provider.

5 years ago

Reply from Erus Energy

Bill,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Jun. 8th, 2020

star star star star star

ElonaCruz Placitas, NM

Chaz and Eric provided excellent customer service. They were attentive and very responsive whenever I had questions. Both of them went out of their way to ensure I was comfortable with the system I was purchasing and they even brought me a birthday gift on my birthday. Erus installed the system quickly and turned it on almost immediately after the final inspection. My system has only been on a little over a month so it remains to be seen whether I will see any credits during the winter months and how it will look in the summer. All in all, it was a great experience and I appreciated the service provided by everyone from Erus involved in the transaction.

2 years ago

Reply from Erus Energy

Hi Elona,
Thank you for taking the time to let us know how Chaz and Eric did in assisting you. Please contact us anytime you might have any questions as we are always more than happy to help!

Jan. 3rd, 2023

star star star star star

Juan Hernandez El Paso, TX

Eus Energy #1,No regrets, Excellent on Everything, Very professional, Fast installation, questions, they have right answers, quality of solar panels, Good customer service, Most of my neighbors and friends Have Erus Energy Right here in El Paso TX, I just bought my home and first thing I did is installing Sar panels,, I also own an electric car,, and I am eco-friendly to the extreme, 6Just positive reviews, They have their own installation team, trucks with logos, Not only The crew for solar installation are very professional, knowledgeable, explained everything, etc but The crew for Aeroseal ( Irigoyen brothers) When you call they have a lot of departments, everybody very professional , Project manager( Maria C) etc etc , Hey WHEN.I LOOK I LOOK FOR THE ONES WITH MORE EXPERIENCE, YEARS AND ERUS ENERGY HAVE 17 YEARS IN ARIZONA, 7 YEARS IN NEW MEXICO AND TEXAS,!! AND ASK.NEIGHBORS!! AGAIN THEY ARE THE BEST!!!

4 years ago

Reply from Erus Energy

Hello Juan Hernandez,

Thank you for the great review! We appreciate you taking the time to let us know how your experience was!

Dec. 13th, 2022

star star star star star

Aaron Moreno ,

Some of the Best customer service I have ever experienced! Perhaps some of these other people who left reviews didn't pay attention to their salesperson upon closing because not only did I receive the direct number to concierge but I had the personal cell phone number to my sales person and area director. It is all written down on the closing paperwork. As far as my panels go, I couldn't be more satisfied. I've had my system since December of 2018 and my electric bills have gone from next to nothing to actually having a credit! I have LG panels on my system and last year one of them stopped working. I didn't realize that something was wrong with my panel until Erus called me to let me know that my Envoy was sending them an alert about my panel. When they came to look at my panel, they determined that the panel had cracked and they replaced it for me at no charge. Thank you Erus for being there for me every step of the way.

4 years ago

Reply from Erus Energy

Greetings Aaron, Thank you so much for your 5 star review! We are absolutely thrilled that you have joined us in a solar power and energy experience. Our installers and customer support are the backbone of our organization. They always want you to have the best solar power experience. It is our goal to educate everyone about the benefits and how we can help lower your electricity bill through a solar power experience. You may always reach out to us at clientservices@erusenergy.com for additional support.

Jan. 5th, 2021

star star star star star

S. Ward

We had Erus Energy install our solar panels almost 5 years ago. They were professional, friendly, skilled and knowledgable. We spoke with the sales rep for about 2 hours before we decided to buy our panels instead of leasing them. For us, it was the perfect solution. We have been very pleased with our low bills. Recently, we had something go wrong that needed to be replaced (under warranty). The company was very cooperative and did everything they could to resolve our situation quickly. We definitely would recommend this company to anyone considering going solar. They are very customer service oriented.

8 years ago

check_circle

Verified Customer

star star star star star

John Frazzini

Excellent communication, followed up with answers to my questions, and guided me through the application process until the completion of the project…

5 years ago

Reply from Erus Energy

Mr. Frazzini,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 26th, 2020

star star star star star

Michael Phoenix, AZ

I am absolutely overjoyed with the installation that Erus Energy provided my family. They came out and told me exactly what needed to happen to reduce my electric bill. Solar energy isn't inexpensive and it definitely is a major modification to my house. But if I kept my energy consumption stable based on their review, I would (AND DID) see a dramatic reduction on my energy bill. So thank you.

4 years ago

Reply from Erus Energy

Thank you very much for your 5 star review! We are grateful to be part of your solar power experience. If you have additional questions please do not hesitate to contact clientservices@erusenergy.com or 844-272-8336

Dec. 17th, 2020

star star star star star

Amber Shell El Paso, TX

Erus Energy was the only company that didn’t buckle n dime me about every permit, service call, additional items with my purchase. No money out of pocket, clean professional work. My bill this month was less than 20$. I even received a free main panel upgrade because my home needed it. Every time I have questions i can always get a hold of someone. Couldn’t have made a better choice.

6 years ago

star star star star star

Robert Downs Tempe, AZ

I live in a condo andI purchased my Solar Panels from Erus Energy July, 2014, in July 2016 the condo next to mine sold and the buyer noticed that 4 of my Solar panels were infringing on part of her roof and wanted me to move the panels, called Erus and the came out and removed and installed the Solar panels at no cost to me. Very pleased with Erus Energy. My Solar Panels have saved me over $100/month.

8 years ago

check_circle

Verified Customer

star star star star star

Pamela M VanBoskirk Nederland, TX

They explained everything to us and answered all of our questions. They kept in contact with me and the installers were great.

3 years ago

Reply from Erus Energy

Thank you for your review. We appreciate you being the best part of Erus Energy!

Nov. 29th, 2022

star star star star star

Bruce Thomson San Antonio, TX

I'd like to commend Ms. KATHRINE MUNOZ for her superb ordination and detailed explanation of Erus Energy's great solar program! Although I decided not to install solar on my rental house, if & when I do, I sure hope Ms. Munoz is there to assist me! A valuable Ambassador for Erus Energy!

2 years ago

Reply from Erus Energy

Hi Bruce,
Thank you for taking the time to leave us a review and for letting us know how Katherine did in assisting you with your solar journey!

Dec. 30th, 2022

star star star star star

Don McReynolds Youngtown, AZ

Phoenix Team One is doing my install. They are professional and “go the extra mile”. They explain what they are doing and why. Always prompt and considerate of our property. Completely satisfied with the level of service we have received.

5 years ago

Reply from Erus Energy

Greetings Don, Thank you so much for your 5 star review. We are grateful to be part of your solar power experience. If you have additional questions or concerns please contact our project managers at 844-272-8336 or clientservices@erusenergy.com and we will be more than happy to assist you!

Dec. 2nd, 2020

star star star star star

Lisa Hartney Albuquerque, NM

Nathaniel R knocked on my door and started going over solar. Very professional and informative. I was a bit skeptical about solar, but I give it a chance only because the rep was so nice. I am a very satisfied customer. I just got my second electric bill since trying it out and it’s was negative $5. No complaints here. Keep up the good work!

6 years ago

Reply from Erus Energy

I am happy to hear that you are enjoying the benefits of solar! Please let us know if you need anything.
Benajmin

Feb. 13th, 2020

star star star star star

Josh K Mesa, AZ

Even though the install took much longer than anticipated since the Utility companies and permit offices have been overwhelmed by the massive amount of applications, the project manager kept in contact throughout and made the process very easy. I didn't have to lift a finger! I am proud of my decision to work with Erus energy. A+

7 years ago

star star star star star

David Brady Bell, CA

My home in San Antonio was one of the first Solar packages installed by Erus. It took our local energy two months to train contractor's to inspect and turn our system on. I am very pleased to cut my electric bill to $20 dollars a month. $16 of that is for natural gas. Dec 2017 will be two years running. Extremely happy

8 years ago

star star star star star

Kelli Parker Phoenix, AZ

I had a solar system installed in 2015 and my bills went from $250.00 to $20.00. Everyone from the first phone call to my system being turned on I was kept informed and up to date. I will recommend this company to anyone who is interested in going solar!

9 years ago

check_circle

Verified Customer

star star star star star

Floyd Allan Collier Marana, AZ

Everything has gone well so far. Installers were here about 8:30 yesterday and were done and gone before 4:00.

2 years ago

Reply from Erus Energy

Hi Floyd,
Thank you for leaving us a review on how our team did!

Dec. 30th, 2022

star star star star star

Lisa Rike San Tan Valley, AZ

Anthony with the Phoenix #1 Crew was very helpful in explaining our new electrical panel to me and the crew was extremely helpful and professional. They installed everything within 1 day.

5 years ago

Reply from Erus Energy

Greetings Lisa, Thank you so much for your 5 star review. We have passed along your compliments to Anthony and the Phoenix crew. Absolutely thrilled that you have joined us in a solar power and energy experience. If you have additional questions please do not hesitate to contact clientservices@erusenergy.com or 844-272-8336

Dec. 17th, 2020

star star star star star

Scott Hall Mesa, AZ

We were able to lower our monthly cost of electricity significantly here in AZ thanks to the help of Erus Energy. I love seeing my meter running backwards! I recommend these guys 100%

7 years ago

star star star star star

Brenda Rios El Paso, TX

Erus Energy is very professional, installers were there on time and finished promptly, hook up and ready to start. They are a great team from the sales person to everyone behind the scene.

7 years ago

star star star star star

Jeremy Killmer Scottsdale, AZ

Erus Energy is a premium solar integration firm. They have first class service and the best warranty on solar panels in the United States. Highly recommend! Very professional and courteous .

7 years ago

check_circle

Verified Customer

star star star star star

Wolf Tombe Oracle, AZ

Provided excellent service and kept me in constant touch with what was happening.

5 years ago

Reply from Erus Energy

Mr. Tombe, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Aug. 17th, 2020

check_circle

Verified Customer

star star star star star

Sandra nolen Mesa, AZ

Customer service was wonderful. Very informative would recommend them to everyone.

5 years ago

Reply from Erus Energy

Ms. Nolen,
Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Jun. 16th, 2020

check_circle

Verified Customer

star star star star star

Maria Las Cruces, NM

They are there to help you through the whole process. I am very pleased with the service.

5 years ago

Reply from Erus Energy

Maria,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Jun. 8th, 2020

check_circle

Verified Customer

star star star star star

Laura Chacon

Great customer service! Hoping to save some money in the future with this investment.

5 years ago

Reply from Erus Energy

Ms. Chacon,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Gilbert Maldonado Macdona, TX

Sales Rep had a great answer for all my questions and help me make a great decision!

5 years ago

Reply from Erus Energy

Mr. Maldonado,

Thank you so much for letting us know about your awesome experience with Erus Energy! We take great pride in having an exceptional and knowledgeable staff in order to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 11th, 2020

check_circle

Verified Customer

star star star star star

Betty Mladek Chaparral, NM

workers great and they knew what they were doing when installed the panels at my house

5 years ago

Reply from Erus Energy

Ms. Mladek,
Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 11th, 2020

star star star star star

LaVeryne Jordan Missouri City, TX

Frequent contact about each phase of the project. Very knowledgeable techs and teams for each phase of installation . Very personable staff and team members. Pacing progress.

2 years ago

Reply from Erus Energy

Hi La Veryne,
Thank you for the review! Please contact us if you ever have any questions, we are more than happy to help!

Dec. 12th, 2022

star star star star star

Amy

Purchased a solar system from them 2 years ago, had a small issue with it recently and they were on the ball to fix it and make sure I understood what was going on.

7 years ago

check_circle

Verified Customer

star star star star star

JacQuline Turner Freeman Sugar Land, TX

Very professional and very easy to get things done in timely matter.

3 years ago

Reply from Erus Energy

Thank you for your review JacQuline. Welcome to the Erus family!

Nov. 29th, 2022

check_circle

Verified Customer

star star star star star

Luis Montero Jr El Paso, TX

Great group of Installers, My solar panels were done on a very efficient way

5 years ago

Reply from Erus Energy

Mr. Montero, Thank you so much for letting us know about your awesome experience with Erus Energy! We are constantly striving to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please don't hesitate to reach out to us at 844-272-8336 if you ever need anything.

Sep. 1st, 2020

check_circle

Verified Customer

star star star star star

Ayman Hajir El Paso, TX

Attentive to details, great customer serviceAnd project management

5 years ago

Reply from Erus Energy

Mr. Hajir,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Aug. 17th, 2020

check_circle

Verified Customer

star star star star star

Judy DiFrancesco Chandler, AZ

All interaction with the company and it's employees has been just fine

5 years ago

Reply from Erus Energy

Ms. DiFrancesco,
Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Aug. 17th, 2020

check_circle

Verified Customer

star star star star star

Charles Mun Green Valley, AZ

Great company and honest people Resonable price and friendly installers

5 years ago

Reply from Erus Energy

Charles,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Jul. 1st, 2020

check_circle

Verified Customer

star star star star star

Felicitas Sokec

Unparalleled Professionalism, Excellent Customer Service, Outstanding Product

5 years ago

Reply from Erus Energy

Ms. Sokec,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything

May. 19th, 2020

star star star star star

Cort A McAllen, TX

Erus Energy is a great solar company. Erus has excellent customer service. Their staff is friendly and professional. I will definitely recommend.

4 years ago

Reply from Erus Energy

Hello Cort A,

Thank you for the great review! We appreciate you taking the time to let us know how your experience was!

Dec. 13th, 2022

star star star star star

AZ Virtual Tours Phoenix, AZ

Erus installed a new roof and panels at my home a few years ago. Couldn’t be happier with the product, workmanship and customer support!

4 years ago

Reply from Erus Energy

Hello AZ Virtual Tours,

Thank you for the great review! We appreciate you taking the time to let us know how your experience was!

Dec. 13th, 2022

star star star star star

Gail Arlington, VA

I recently moved to San Antonio. I'm extremely delighted with my experience with Erus. Products are reasonably priced and the quality is great!!!

4 years ago

Reply from Erus Energy

Greetings Gail, Thank you so much for the amazing 5 star review. We are grateful to be part of your solar power experience. You may always reach out to us at clientservices@erusenergy.com for additional support.

Jan. 5th, 2021

star star star star star

Blanca El Paso, TX

Brandon T was my project manager. He made this experience for me stress free and was able to answer my questions throughout this process.

7 years ago

check_circle

Verified Customer

star star star star star

william summers Sahuarita, AZ

top notch employees, everything first class

5 years ago

Reply from Erus Energy

Mr. Summers,
Thank you so much for letting us know about your awesome experience with Erus Energy! We are constantly striving to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Sep. 1st, 2020

check_circle

Verified Customer

star star star star star

Estela De Los Santos Chaparral, NM

Excellent service and professional workers

5 years ago

Reply from Erus Energy

Ms. De Los Santos, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Aug. 7th, 2020

check_circle

Verified Customer

star star star star star

Jim Smith Green Valley, AZ

Everything went well. You stayed in touch.

5 years ago

Reply from Erus Energy

Mr. Smith,
Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Aug. 7th, 2020

check_circle

Verified Customer

star star star star star

Jorge Calzadillas Las Cruces, NM

Awesome Service! Great Customer Service.

5 years ago

Reply from Erus Energy

Mr. Calzadillas,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Jun. 2nd, 2020

check_circle

Verified Customer

star star star star star

Jose Torres

Great customer service. Did all that they promised

5 years ago

Reply from Erus Energy

Mr. Torres,
Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Karen

on top of everthing from the beginning until the end

5 years ago

Reply from Erus Energy

Karen,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 19th, 2020

check_circle

Verified Customer

star star star star star

Joseph Kulina Peoria, AZ

I save $65.00 a Month on Electric. $780.00 a year.

5 years ago

Reply from Erus Energy

Mr. Kulina,

Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits and savings of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

May. 11th, 2020

star star star star star

Dan G San Antonio, TX

This is a company that follows through on promises, with reliable American made hardware and friendly, fast service.

7 years ago

star star star star star

Jesse Gee Chandler, AZ

Great company with great service. Would definitely recommend.

4 years ago

Reply from Erus Energy

Greetings Jesse, Thank you so much for the 5 star review! We are constantly striving to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at clientservices@erusenergy.com or 844-272-8336 if you ever need anything.

Jan. 25th, 2021

star star star star star

Ricardo Ceniceros Mesa, AZ

I liked that they stayed in touch on a regular basis.

2 years ago

Reply from Erus Energy

Hi Ricardo,
Thank you for leaving us a great review!

Dec. 30th, 2022

Erus Energy Reviews

Summary of Reviews