Sunrun and Sunnova are both top-rated solar companies, offering customizable solar panel options, solar batteries, and electric vehicle (EV) charging solutions.
Both companies have favorable reviews on BestCompany.com — 63 percent of Sunrun reviews are 4 or 5 star, and 70 percent of Sunnova reviews are 4 or 5 star. Customers for both companies mention exceptional customer service, and quick and smooth installation processes.
Sunrun
Hanwa, LG, Trina, LONGi, JA Solar
SolarEdge, Delta, Enphase, Solis
LG, Tesla, SolarEdge
20 Years
25 Years
Yes
Lease, PPA, Loan, Cash
17 Years
Sunnova
N/A
Enphase
Tesla, Generac
25 Years
25 Years
No
Lease, PPA, Loan, Cash
12 Years
Sunrun
Sunnova
Sunrun
Sunnova
Helpful Favorable Review
James Boldman
March 16th, 2024
La Salle, IL
Sunrun was the fourth solar company my wife and I got bids from, they were the only ones to follow thru, every single sunrun person that we dealt with were professional, respectful and very helpful, Surun is very Highly recommended by my wife and I
Helpful Critical Review
MICHAEL LUONG
March 14th, 2024
DETAILS
I should have done more research before I signed contract with Sunrun company. Before the installation they promised you everything, after everything is finalized and it's ready to operate, they will ignore you. I have called, text and emails to them and several different people from Sunrun and non of them replied. Avoid this company and do research before you even thinking of calling them.
Helpful Favorable Review
Robert Frye
March 13th, 2024
Tucson, AZ
Review Source
Great company to work with very honest and answer questions that I have work done in a timely manner I haven’t received my first electric bill yet but by my meter reading I’m very pleased. They are an excellent company to work with
Helpful Critical Review
Brandy Hood
February 10th, 2024
New Port Richey, FL
DETAILS
Review Source
My panel’s got turned on a week ago and I’m already getting a bill they have not even produced enough electricity to cover my home the seller lied to me about my system and bullied me in to signing up when I kept saying no he brought me gift cards and gifts etc… he told so many lies he told me that sunnova wold let me married payment next month since I just got turned on but when I called they told me absolutely not they wouldn’t help me out I was scammed.. I DO NOT RECOMMEND TRINITY SOLAR OR SUNNOVA
Sunrun solar services are only available in 8 states, while Sunnova solar services are available in 18 states.
Sunrun systems are available in the following states:
Sunnova systems are available in the following states:
Sunrun offers a variety of flexible financing options, including solar lease, power purchase agreements (PPAs), prepayment, outright purchase, and solar loan.
Sunnova offers its EZ Own option, allowing homeowners the opportunity to purchase a solar system with no upfront costs and the ability to pay a fixed amount throughout a 25-year term. Sunnova also offers its EZ Pay PPA. However, it is worth noting that Sunnova doesn’t offer a buyout option for leases.
Sunrun offers customizable solar energy systems through its Automated Site Modeling design technology. With this technology, the Sunrun team can quickly design custom solar energy systems from satellite imagery of your home’s roof.
Sunnova also offers customizable solar energy system options that will be tailored to your home and your specific needs.
Both Sunrun and Sunnova will send a solar expert to conduct an extensive review of your home and roof, allowing them to build a custom solar energy system based on your specific needs. In most cases, both companies will also handle all permits and inspections, ensuring that your home is prepped for solar and that you won’t experience any difficulties or delays in the installation process.
Sunrun offers a mobile app through which you can track the installation process. At this time, Sunnova doesn’t offer a mobile app.
Both Sunrun and Sunnova offer a 25-year product warranty.However, it is important to note that Sunrun provides a 10-year warranty for products that are purchased, and a 25-year warranty for products that are leased.
Sunrun uses a solar battery, Brightbox, which can either be purchased or leased.
Sunnova uses vetted, industry-leading battery technology, such as Generac PWRcell™, Enphase Energy System, and Tesla Powerwall.
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