Name: SunPower
Rating: 3.8

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Verified Customer

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Greg Shingle Springs, CA

Easy and efficient process. No surprises

4 years ago

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David King Santa Rosa, CA

Longevity of the panels, software interface

4 years ago

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Janice Napier Pleasanton, CA

Quality, warranty, customer service , communication

4 years ago

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JIM

OUTSTANDING PROFESSIONALS FROM START TO FINISH

4 years ago

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Jennie Smith

HORRIBLE follow up. Install and run. The only follow up are random emails. No assessment of what was promised was delivered or not.

4 years ago

Reply from SunPower

Hello Mrs Smith, I'm sorry to hear that there has been a lack of communication. Providing excellent customer service is our main goal. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Elaine Klein

Were always professional, called to update,

4 years ago

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Mark

Maintenance free after over a year of service

4 years ago

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Kat

Excellent work very efficient. Done in a timely manner.

4 years ago

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Tom Sollebarger Sunnyvale, CA

I have had on going problems with my inverter for over one year than have not been resovled

4 years ago

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Fred Lavenski Fresno, CA

They are always there when we need them.

4 years ago

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Ian Finger Clovis, CA

They have an efficient and high quality product.

4 years ago

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Gregg S.

The system hasn't worked properly since installation 3 months ago. 4 panels have failed. Still waiting on replacement parts!

4 years ago

Reply from SunPower

Hello Gregg, I am discouraged to hear of your negative experience. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Verified Customer

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smile with sunpower

quality product with excellent customer service

4 years ago

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No name.

Good price and seamless construction. No surprises.

4 years ago

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Solar Happy

Reliable firm however I deal with Renova

4 years ago

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Steve

Combination of excellent performance and appealing looks.

4 years ago

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Jason

Our bill has been substantially reduced, but not to the degree promised.

4 years ago

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Kelvin Valenzuela and Nelson

Great service. Great savings. Friendly and professional staff.

4 years ago

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Roy

Excellent service. They stand behind there product.

4 years ago

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Richard Radziewicz

Very pleased with product performance xxxxxxx. Xxxxxxxx

4 years ago

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Larry Edwards Las Vegas, NV

SunPower takes all tax advantages and leaves nothing for the customer.

4 years ago

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Mostly satisfied

I have had great service from the beginning until the last few days.

4 years ago

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Sheila

Because they are amazing, straight forward and honest.

4 years ago

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Patti Fromang Durham, CA

Dependable honest in time fair price great customer service

4 years ago

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Rwest Wheatland, CA

Best product, best installation, best people, best warranty

4 years ago

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Jim Polder Newcastle, CA

Would have been a 5, but supplies were delayed without good communication.

4 years ago

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Robert Lincoln, CA

SunPower has exceeded my expectation as a solar panel.

4 years ago

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Mark Atwater, CA

Customer service and competitive pricing on solar

4 years ago

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Dennis Daly Sausalito, CA

Clean install, quality of panels, and warranty

4 years ago

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Lynn McGonagill Fremont, CA

Really quality PB panels with an awesome warranty.

4 years ago

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Happy Customer Grimes, CA

Excellent service and product; happy with results.

4 years ago

Reply from SunPower

Thank you!

Aug. 5th, 2019

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Jensen Chapman

All around great experience from start to finish

4 years ago

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Joseph El Cerrito, CA

Top quality product, great sales and installation support.

4 years ago

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M Schwartz

Great communication did job on time and product performing as described

5 years ago

Reply from SunPower

Thank you for choosing SunPower!

Mar. 1st, 2019

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Verified Customer

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Justin Orban

All of our contacts and service have been excellent

5 years ago

Reply from SunPower

Thank you Justin!

Mar. 1st, 2019

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Verified Customer

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WENDY LYERLA

Good service, the panels seem to be doing their job

5 years ago

Reply from SunPower

Thank you Wendy. Your SunPower monitoring app should give you all the information you need to ensure the panels are performing as expected.

Feb. 6th, 2019

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Verified Customer

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Mike S.

They have the best contractor (Ambrose).

5 years ago

Reply from SunPower

Thanks, Mike!

Feb. 6th, 2019

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P. Smith

Reviews on line and 25 year warrant on the panels

5 years ago

Reply from SunPower

Thank you!

Feb. 6th, 2019

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Verified Customer

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Anonymous

Fast, reliable, & most effecient panels.

5 years ago

Reply from SunPower

Thanks! Yes, our panels have a world record efficiency of 22 percent or higher.

Feb. 6th, 2019

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Verified Customer

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Beth

The employees are very prompt and clean.

5 years ago

Reply from SunPower

Thank you, Beth!

Feb. 6th, 2019

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Ron West Sacramento, CA

High-quality panels and integrated mounting hardware

5 years ago

Reply from SunPower

Thank you for choosing SunPower, Ron.

Feb. 6th, 2019

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Dave Visalia, CA

great product, doing what its supposed to do

5 years ago

Reply from SunPower

Thanks, Dave.

Feb. 6th, 2019

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Mike H. San Diego, CA

Best technology at a fair price. Zero hassles

5 years ago

Reply from SunPower

Glad to hear you're satisfied, Mike!

Feb. 6th, 2019

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Verified Customer

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Ed Earl San Diego, CA

system works fine & produces the energy stated in the guarantee

5 years ago

Reply from SunPower

Thanks, Ed!

Dec. 19th, 2018

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Verified Customer

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don friend

out performed expectations, no trouble entering 5th year

5 years ago

Reply from SunPower

That's great to hear, Don!

Dec. 19th, 2018

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Verified Customer

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kamaaina Honolulu, HI

better grade panels uninterrupted by shaddows

5 years ago

Reply from SunPower

Thanks for the review!

Dec. 12th, 2018

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Verified Customer

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Don Phoenix, AZ

My SunPower solar panels have been flawless since 2014.

5 years ago

Reply from SunPower

That's great to hear, Don. With our 25-year Power and Performance Warranty, you have many more years of clean energy to come.

Dec. 12th, 2018

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Mark Flanders, CT

The panels perform as expected and the installation and tech support has been great.

9 months ago Edited January 10, 2024

Reply from SunPower

Mark, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jul. 12th, 2023

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Scott Moorpark, CA

Great company to do business with. So very happy we chose them. Price great, knowable and reliable.

9 months ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

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Evan Gold Boston, MA

The process went without any issues. I do wish there was better interaction with people you can talk to.

11 months ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

May. 24th, 2023