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SunPower by Hooked on Solar

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LAST UPDATED: October 28th, 2022

In operation since 2009, SunPower by Hooked On Solar is a West Coast solar energy provider dedicated to explaining the truth behind why all solar panel technology is not created equal and taking the time to explain the pros and cons of all financial programs available. 

The company takes pride in its ability to provide custom solutions for each customer's unique situation, as well as its high-quality installations. In 2018, SunPower by Hooked On Solar received the Residential Regional Dealer of the Year award. 

Whether it's a standard roof installation or custom ground mounts, SunPower by Hooked On Solar has you covered. Keep reading our SunPower by Hooked On Solar review to learn more about the pros and cons of purchasing a solar panel system through this company. 

Top Ranked Companies


The Good

  • SunPower Master Dealer 
  • 25-Year Manufacturer’s Warranty
  • Physical Design Center Locations 

SunPower Master Dealer 

SunPower has a rigorous qualification program for its master dealers. Hooked On Solar is 1 of 25 SunPower Master Dealers located in California. A Master Dealer is only given the title by invitation. SunPower chooses companies that have demonstrated expert knowledge of their service area and local regulations. 

Some of the other requirements include the following: 

  • Technical Expertise — All employees from sales to installers have advanced training and certifications. 
  • Installation Quality — Solar panel installation must pass high inspection quality scores. 
  • High Customer Satisfaction Score — The company has to maintain a 90 percent satisfaction rate to retain a Master Dealer status. 
  • Strong Financials — A history of responsible financial decisions and company performance. 
    Reliable Support Department — The company must employ a full-time customer service department. 

SunPower by Hooked On Solar holds Class B general and C-46 contractor licensing. The company never uses subcontractors. 

25-Year Manufacturer’s Warranty 

As a SunPower Dealer, Hook On Solar offers the same equipment and service warranties included with all SunPower solar panels. The SunPower Complete Confidence Warranty covers solar panels, solar inverters, racking, roof attachments, and monitoring technology for 10 years. 

SunPower stands behind its panel quality and efficiency by ensuring the power production of your solar panel system will not decline more than .25 percent each year over 25 years. Labor and parts are covered in the event your solar panel system needs repair. 

Physical Design Center Locations 

Customers can visit the Sacramento solar retail design center in Lincoln, California to learn more about SunPower by Hooked On Solar. Three design centers are available to the public. Most solar providers don’t have physical locations for customers to visit. This is a great advantage for customers who want to meet with a solar energy consultant outside of their homes. 


The Bad

  • Outdated and Incomplete Site
  • Limited Service Area

Outdated and Incomplete Site

The company doesn’t have a page with more information on the solar referral program even though there is a button that says “learn more.” The offers page talks about a Tesla Powerwall giveaway but the contest ended in December 2021. In the blog section, there is only one article written in 2021.

Hooked On Solar should consider spending time updating the information and links on its site to improve user experience and information available to customers. 

Limited Service Area

Hooked On Solar only serves Northern California. Design centers are located in Auburn, Lincoln, and Rocklin, California. SunPower has other solar dealers if you are looking for the same equipment and warranties. 


The Bottom Line

Hooked On Solar is an experienced solar installer with a proven reputation of excellence. Hook On Solar’s Master Dealer status speaks for itself in ensuring top-quality service and equipment. People located in Northern California can visit one of the three design locations or request a quote online to start their solar journey with Hooked On Solar. 

If you are located outside of Northern California, we suggest looking at other top solar companies or for another SunPower dealer near you. 

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Rob Lincoln, CA

Beware of Sunpower they use junk parts. I have had sunpower solar for going on 3 years now. This past year my production is way down, my NEM for PGE is already at $800 for this year. I called hooked on solar and they told me it’s most likely the microinverters on the panels. A work order has been open by sunpower to replace the inverters. Hooked on solar told me it’s out of their hands and is a Sunpower issue. I was told by sunpower they would give me an initial $200 for the inconvenience, but they are not responsible for the lack of power the panels are making. I called sunpower again today for update and they said no parts until at least January. What’s the point of solar I’m losing money.

4 years ago