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SunGrid Solar

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4.6

Overall Score

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LAST UPDATED: October 17th, 2023

SunGrid Solar is a premium solar panel and backup battery storage installer that has been serving Southern California residents and business owners since 2017. With more than 1,300 solar panel systems installed, the company offers top industry warranties on both the equipment as well as the workmanship of its technicians.

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The Good

  • All Financing Options Available
  • Free Consultation, Fast Installation
  • Top-Rated Solar Panels and Inverters

All Financing Options Available

SunGrid Solar is one of the few solar installation companies that offers all four types of payment options. While each option certainly comes with its disadvantages and tradeoffs, offering all four shows a versatility and breadth that most solar renewable energy companies do not share:

  • Outright purchase — provides the fastest return on investment for the solar power system, along with access to the solar tax credit
  • Solar loan — an alternative path to ownership brokered by a third-party lender that reduces monthly electricity payments and still allows customers to access to tax incentives
  • Solar lease — the “rent” option of solar where payments are often lower than a monthly electric bill
  • Power purchase agreement (PPA) — customers do not own the system, but will pay for the solar energy it produces rather than paying a traditional utility bill

Free Consultation, Fast Installation

Regardless of the selected payment option, SunGrid Solar provides a free initial consultation on every solar project. The company will then engineer a custom design and pull relevant city and HOA permits to ensure the solar energy systems are up to code and up to customer satisfaction.

Once the design has been approved, the company’s state-licensed technicians will install the solar power cells typically within one to two days. Following installation, the last step is to activate the system on the grid. The entire process can take as little as five days.

Top-Rated Solar Panels and Inverters

SunGrid Solar offers four high-efficiency solar panel modules to residential and commercial customers alike:

Solar Module Efficiency Cost per Watt
LG NeON® 2 LG355N1C-V5 19.6 percent* $2.93*
Panasonic N335 HIT 20 percent* $3.14*
Hanwha Q CELLS Q.Peak DUO BLK G6+340 19 percent* $2.64*
CANADIAN SOLAR HiDM CS1H-345MS 20.5 percent** Unknown

*Data per EnergySage
**Data per Canadian Solar

Each of the company’s solar panel modules fall well within the mid- to upper-efficiency level and are competitively priced. In addition to quality solar panels, SunGrid Solar also installs a premium solar inverter from SolarEdge. SolarEdge micro inverters regulate and translate the power from your solar panels into electricity for your home, and rank among the most efficient on the market. To learn more about solar panel efficiency and solar inverters, visit our solar home page.

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The Bad

  • California-Exclusive Installer
  • No Known Industry Certifications

California-Exclusive Installer

Like many solar installation providers, SunGrid Solar installs panels exclusively in the state of California. While this practice is fairly common in the solar industry, it also makes for a crowded and competitive marketplace. Outside of expanding its service areas to other states, SunGrid Solar can separate itself from competitors through verified reviews from actual customers.

No Known Industry Certifications

SunGrid Solar does not appear to possess any certifications or industry recognition from top solar organizations such as the North American Board of Certified Energy Practitioners or the Solar Energy Industries Association. These certifications not only set companies and their employees apart from other industry players, but also provide additional assurance and peace of mind to customers that they’re working with a company that adheres to high industry standards and best practices.

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The Bottom Line

Despite only being in business since 2017, SunGrid Solar has certainly made an impression, installing more than 1,300 solar panel systems throughout Southern California. The company is transparent about the equipment it uses, and actively helps customers calculate and navigate the costs associated with going solar. Save for its one-state availability and unproven industry recognition, SunGrid Solar may be a good choice for residents within its service area. That said, homeowners should do their homework and investigate top solar companies before making a final decision.

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Star Rating

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2.6

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10 Reviews

Review Breakdown

5 grade

20%

4 grade

10%

3 grade

20%

2 grade

10%

1 grade

40%

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Phillip

The salesperson, Aaron came and knocked on the door. I talked to him, trusted him, and I felt good, so I went with him. There were appointments that were made that people didn't show up for. I waited for them and they didn't show up. The solar installation and the equipment is great. My advice is to follow up better. I think the communication was off a few times and I had to call the owner directly. I think most reasonable customers don't mind waiting as long as the product is solid and they know if someone is going to show up. Better communication is needed. But overall, I think the equipment is great.

10 months ago

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Nancy Los Angeles, CA

The process started out very well with Aaron, the sales rep. He was very thorough in explaining the options and what to expect. However, once the installation process started, I began to experience problems with responsiveness of the project management staff. A few examples: scheduled appointments were not kept, inspectors showed up when I didn't know they were coming, and it was very difficult to get in touch with someone from the office. It took almost 6 months to get them to correct the installation of the grounding wires that were required by the city inspector because I couldn't get anyone to answer my calls, emails or text messages. Now that the system is up and running, I am satisfied with the operations and the reduction in my electric costs, but the process of getting here was very frustrating. I am hesitant to recommend the company to anyone because of this, although the quality of the panels and other products seems to be fine.

9 months ago

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Yorlenin

They seem very receptive and they communicated well. I think the presale was was very good, very flexible. Unfortunately when they installed the panels they broke some of the tiles for the roof, so I'm not very happy about that. During the setup, they were very good about getting back to me very quickly. But once I ran into the problem with the roof, which was because their installer broke the tiles, they were not very quick getting back to me at all. The solar panels seem to be working fine. However, when it started to rain, I noticed that the roof was leaking and upon further investigation I found out that when they put the solar panels in, they broke a lot of tiles. The solar equipment is good. I think they acn to do a better job working with the roofer because it seemed to be a big disconnect between the installer and the solar company. The solar company honestly just faded out.

10 months ago

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Robert

We heard good things about Sungrid from our sister-in-law until they started experiencing some trouble with the electricians. After that, we started experiencing the same thing, but in different aspects. One of the technicians / representatives was very cordial and very courteous. But other than that, the rest are not the greatest. It's only one individual. They should really take care of the customers better and do what they promise. They should repair the damages that were caused by the installation company and not make us chase them down just for a simple phone call.

10 months ago

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Sergio Simi Valley, CA

If u are thinking of getting solar panels DO NOT use this company at all!!!!go somewhere else ! This is the worst company ever not only are they rude but they do not ever return phone calls or emails ! Especially the owner Andre . It’s ridiculous! I been trying to get a hold of someone since September all Andrew tells me he will get back to me never does! I only gave him one star because I had to believe me if I could give negative stars, I want would ! Regret using this company!

9 months ago

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Hope Yucca Valley, CA

Never again when theres an issue it takes forever to get help. Had to get the manufacturer involved :( supposed to be watching over my panels and battery but when there was a problem i had to be the one to contact them. Will not be referring them anymore

9 months ago

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Dennis Collier Bakersfield, CA

I liked the way the job was done, and the money I am saving on electricity

9 months ago

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Mina Girgis Escondido, CA

The solar system didn't deliver the promised production kWh with a 93% offset. After waiting for a full year per SunGrid to make an adjustment. I was promised by Andrew H (the company CEO) to either move panels or add a panel at no additional cost to me to get me to the production I was quoted for. Then no responses back from him after that.

6 months ago

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Oliver Chu Long Beach, CA

Great service, very responsive super good

9 months ago

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Elizabeth Los Angeles, CA

Nobody educated me how the system works. I was off the grid and they wanted to charge me a service fee of $ 250. Dollars to come out.

9 months ago