SolarGaines is headquartered in Baltimore, Maryland and currently provides solar services in Maryland, Virginia, Pennsylvania, Delaware, and Washington DC. They are a NABCEP Certified Solar PV Installer and a SolarWorld Platinum Installer who prides themselves on providing the very best quality of products and services and delivering them to their customers on time and on budget.
SolarGaines is not accredited with the Better Business Bureau (BBB); however, they currently have an A+ rating and no complaints within the last three years. Additionally, there are no reports of government actions against them, nor are there any reports of them using deceptive marketing tactics of any kind.
Fortunately, SolarGaines offers some of the most popular payment options which are as follows:
1. Solar Panel Financing (Loan)
SolarGaines offers an EmpowerLoan™ which is only available in Maryland. This is a type of hybrid loan (up to $50,000) that doesn't require any money out of pocket, no lien or prepayment penalties, provides you with an immediate financial benefit and you only pay interest for 16 months. Additionally, this loan offers an all-inclusive maintenance and performance guarantee and more.
2. Buy Option
An outright purchase is always the best way to go if you can afford it. And SolarGaines will help you research and apply for the various types of grants, incentives, rebates and tax credits that will help reduce your out-of-pocket expenses. They also have some great examples on their website that will help make sense of all the costs and how long the payback period might be.
The SolarGaines website does a great job of explaining in detail about all the available incentives, grants and rebates, as well as other pertinent information you need to know. They even have the incentives broken down by the different counties. Therefore, you should take a few minutes to visit their website and read about the incentives you might qualify for.
SolarGaines handles the entire paperwork process from start to finish so you don't have to worry about missing something or making a mistake. Then once your system has been completed, they will also handle filling out all the necessary federal, state and local grant paperwork, as well as taking care of any other incentives you might be eligible for. Additionally, they will schedule and oversee all utility company interconnections, inspections and paperwork that is required.
Unfortunately, the SolarGaines website only states that they offer system monitoring, but they don't provide any details about it. What you need to know is whether or not their monitoring system measures the production of the system, the amount of electricity that's being used or both. And whether or not they offer online monitoring via an app for mobile devices, web browser and/or a desktop computer. Although they do mention on their website that they have an app; however, we couldn't find it on Google Play, the Apple Store or anywhere online.
SolarGaines states that they offer a 25-year manufacturer warranty on the panels; however, they don't mention anything about the workmanship warranty, nor do they offer any information about whether or not they have an inverter warranty. Additionally, nowhere does it mention anything about the terms of their contracts. Therefore, you will have to contact them to find out what types of warranties they offer and make sure they are all noted in your contract before you sign it.
This is another area where SolarGaines doesn't offer any type of information on their website. While their website is quite thorough in most areas, they have neglected to include any information about whether or not they offer any type of moving options. Therefore, when you contact them, you will need to find out if they offer any moving services, and if so do they charge for those services. At some point, you might need to have your roof replaced, etc. so it's important that you know exactly what to expect should that need arise.
John Westgate Havre de Grace, MD
3 years ago