Solar Optimum Reviews
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James Pham St. Cloud, FL
Shining Bright with Solar Optimum! ☀️ 10/10 Highly Recommend!
Long story short, my builder-installed solar system was just too small. Adding additional panels on top of my townhome was a big decision, and I'm thrilled I partnered with Solar Optimum! From the initial quote to the final activation with SDG&E, their team was professional, efficient, and incredibly helpful.
Here's why I loved working with them:
• Competitive Pricing: Their quote was competitive without sacrificing quality. We went with Panasonic panels and Enphase microinverters, the two bests in the industry!
• Seamless Process: Every step, from surveying and design to installation and activation, was handled smoothly and efficiently.
• Top-Notch Service: The team was knowledgeable, responsive, and always happy to answer my questions. They truly went above and beyond to ensure my satisfaction.
• Speedy Activation: My system was activated with SDG&E much faster than anticipated, thanks to their proactive approach.
• Zero Issues: The entire process was smooth and hassle-free.
Overall, I can't recommend Solar Optimum enough! They made going solar a stress-free and positive experience. If you're considering solar in Southern California, look no further! They're the absolute best!
P.S. Minus the cloudy weather in San Diego, I'm generating plenty of my own clean energy and finally saving money on my electric bill. Couldn't be happier! ⚡🌞
10 months ago
Verified Customer
Review Source
Stephanie Chin
Solar optimum went above and beyond in working and communicating with our utility company to get our panels turned on.
4 months ago
Verified Customer
Review Source
Joe Cabral
SO did an excellent job with installation and customer service. I highly recommend them for all your solar needs.
4 months ago Edited August 1, 2024
Reply from Solar Optimum
Hi Joe, thanks for your review! It must feel amazing to see such a dramatic drop in your utility bill. We are glad Solar Optimum was able to help you get that result!
Jul. 31st, 2024
James Álvarez
So far very happy with the way the system is working. The whole team was helpful from the design team to install crew. Jose was knowledgeable and helped answer my questions.
3 months ago Edited November 18, 2024
Josh Monday
Best Bang for your buck and Seth W. was awesome. Great customer service and installation process. They kept in touch throughout the whole process. They even gave us a follow up call at the end. Seth did an amazing job keeping us in the loop.
7 months ago
Reply from Solar Optimum
Thank you for the great review, Josh! We're glad you found our services to be the best bang for your buck and that Seth provided excellent customer service during the installation process. We always strive to keep our customers informed and satisfied. We appreciate your business and hope to work with you again in the future.
Jun. 5th, 2024
Review Source
Fred Yang
The system was professionally designed and installed. Worked very well without any problem. The professionally also managed the whole project and process very well, including collaborating with PG&E to solve all problems.
I'm happy with their professionalism and price.
7 months ago
Review Source
karthik balakrishnan
Solar Optum was a great company to work with. Mike walked me through the whole process, answered my concerns and every step
Of process communication was good. Installers were top notch. I had a pleasant experience and recommend them highly.
7 months ago
Verified Customer
Review Source
Ying Ying Chow San Francisco, CA
The Solar Optimum team is very helpful and supportive on my solar panel installation process. The tech team is knowledgeable of the process and they patiently answering my doubts and questions.
1 year ago
Verified Customer
Review Source
Eric Imhof El Cajon, CA
Solar Optimum did a great job with the solar panels for a good price. The best part of the process was Ashley who was my contact person and was very responsive. She would look in to any issues I had and was also very friendly and helpful when talking with her on the phone.
2 years ago
Verified Customer
Review Source
Curtis Burbank, CA
Out of all the companies I looked into, Solar Optimum offered the best equipment and service. Once through the permitting process, installation was extremely quick and the quality of the work is outstanding.
2 years ago
Verified Customer
Review Source
Bill Marsh Fresno, CA
The Panasonic panels work great, and the Enphase system is especially good, providing a web site with all the information you could want on how the system is performing. My only issue was with the installation, which is not done by Solar Optimum employees, but by contractors. Better quality control is needed.
3 years ago
Reply from Solar Optimum
Hi Bill, happy to hear you choose Panasonic panels and Enphase microinverters, with that being said you're backed by our trusted 25-Year Warranty across the board. On top of that, you have the extra reassurance of the All-Guard Warranty. Thank you for choosing Solar Optimum!
Sep. 1st, 2021
Verified Customer
Review Source
Connor Stack Lancaster, CA
Solar optimum was a great experience from start to finish. They did not push me into something I did not want,a small they made sure I was informed the whole process. They made it easy and were faster than expected!
3 years ago
Reply from Solar Optimum
Glad you had a great experience from start to finish, Mr.Stack. Thank you for moving forward with Solar Optimum!
Sep. 1st, 2021
Verified Customer
Review Source
Animesh Chaturvedi Fremont, CA
The whole process was smooth. I did run into a hiccup where despite calling out location of panels on new roof. Somehow SolarOptimum tried to place some panels on old roof and upsell re-roof. I had to call in a few times to get it sorted
3 years ago
Reply from Solar Optimum
Hi Animesh, we're so pleased to hear your process went smoothly with us. Thank you for choosing Solar Optimum for your project.
Jul. 8th, 2021
Verified Customer
Review Source
John Buffi San Jose, CA
Great experience from start to finish. They were very knowledgeable and patient when I had a lot of questions and very easy to work with. They were great at communicating and meeting the schedule! System has been great.
3 years ago
Reply from Solar Optimum
Thank you, John!
Jul. 20th, 2021
Verified Customer
Review Source
ERIC ORCHARD Redondo Beach, CA
Solar Optimum is a top notch solar company with friendly staff. My rep was Temo and he delivered great service. My install for a 5.6 kW system and battery is set for this week!
3 years ago
Reply from Solar Optimum
Thank you for the review, Eric!
Apr. 19th, 2021
Verified Customer
Review Source
Albert Oh Los Angeles, CA
I was referred to Solar Optimum by a friend and I'm so glad I chose them. Great product. Top tier products and fantastic service. Definitely referring my friends and family to this company.
3 years ago
Reply from Solar Optimum
Glad to hear you enjoyed working with us. The feeling is mutual. By all means, let us know if you have friends and family. We'll take great care of them.
Apr. 19th, 2021
Verified Customer
Review Source
Joel Fritsche Studio City, CA
Initially it was the products they provided and willingness to deal w my installation challenge. Now, they always help me, answer my questions, help me fight the city of LA etc
3 years ago
Reply from Solar Optimum
Thank you for your review, Joel!
Mar. 16th, 2021
Verified Customer
Review Source
Keith Spence
They did excellent work and placement of the solar panels. They required more time than predicted. too, it was difficult to determine, when calling the company, to whom I should be asking my question. I would definitely recommend them to anyone interested in a solar electric system.
4 years ago
Reply from Solar Optimum
Thank you very much, Keith!
Nov. 12th, 2021
Verified Customer
Review Source
Raymond Turner Pacoima, CA
They were very informative and upfront on everything before starting. Even when COVID-19 lock downs hit, they kept be updated and kept the project moving. Ryan R was awesome! Anything I needed he was able to help!
4 years ago
Verified Customer
Review Source
Loren Arroyo Grande, CA
Solar Optimum was responsive, knowledgeable, and professional. They handled everything, even the inevitable bumps, from the design to the approvals to the install and inspection. Solar Optimum really made it easy.
4 years ago
Verified Customer
Review Source
Tamir Halaban Los Angeles, CA
Great customer service. Efficient, professional and high quality installation. Top tier equipment with the latest technology. I was particularly happy to get the microinvertor / Enphase technology.
4 years ago
Verified Customer
Review Source
Greg Colwell
Great installation and very streamlined process with a very competitive price. After almost two years, no issues with the panels or solar generation and have saved a lot of money over that time.
4 years ago
Verified Customer
Review Source
Gerald Wayne Capps
They were very professional and kept me informed during the installation process. The office staff were professional and kept in contact with me to know the next step on the entire installation process.
4 years ago
Verified Customer
Review Source
Caden Taylor
Solar Optimum was an excellent choice when comparing against other companies. We were able to achieve our goal of completing prior to the 2019 tax credit rush. Recommend them if you are in the market for solar.
4 years ago Edited January 10, 2024
Verified Customer
Review Source
Brian Wong San Marino, CA
Installation teams are professional and on-time. Their workmanship is exceptional. The only thing they can improve on is response time to some of my inquiries. Otherwise, they are a great company.
4 years ago
Reply from Solar Optimum
Hi Brian, thank you for taking the time to write this review and choosing Solar Optimum for your system. We will definitely take your feedback seriously and execute our communication better for future inquires in all departments. If there is anything else we can do please do not hesitate to reach out you can email us at marketing@solaroptimum.com or call us at 818-745-1475
Jun. 18th, 2020
Verified Customer
Review Source
Floyd Toole Oak Park, CA
The installation of my two Tesla batteries was on time, on budget and very neatly done. They took care of the paperwork, leaving me to enjoy the rebate and the fruits of their labors. Well done!
4 years ago
Reply from Solar Optimum
Hi Floyd, great to hear that we finished your project in a neat and timely manner. Thank you for choosing Solar Optimum for your Tesla Battery project.
May. 9th, 2020
Verified Customer
Review Source
J Mullins
Workmanship was fine; establishing the project had several major problems. I never had an estimator come out before the bid, so the proposed system was too big for my electrical. I ended up with fewer panels with less output for the same amount of money. Additionally, the information that I have a huge shade tree planted on one end of the house was not communicated, so now I will have to spend $1000 to move the tree if I want my panels to continue to run at full power.
5 years ago
Verified Customer
Review Source
Holly & Michael Reich
We had a wonderful experience with them and our installation was complex given we had an older house that was not had up to code. They handled everything and were very professional.
5 years ago
Reply from Solar Optimum
Our team at Solar Optimum is made up of professionals that aim to protect the environment with the latest technologies as well as offer long-term savings to the consumer. Thank you for the awesome review Holley & Michael!
Dec. 12th, 2019
Verified Customer
Review Source
Robert Shaffer Pacific Palisades, CA
From my first contact with sales to my latest with maintenance and operations, the people have been exceptional. They all all polite, extremely knowledegeable and have a rare "can do" attitude.
5 years ago
Reply from Solar Optimum
Robert, thank you for your 5-star review of Solar Optimum. Glad to have you as part of our family!
Jul. 8th, 2019
Verified Customer
Review Source
Garrie V Liscum Anaheim, CA
Knowledge, expertise, installation perfomance, exceeding scheduling requirement, prompt coodination with my local utility and timely response to any and all correspondence with continuing interest in my system proficiency.
5 years ago Edited September 14, 2021
Reply from Solar Optimum
Garrie, we appreciate your review and congratulations on going solar! Let us know when you're ready for the Tesla have them in stock!
Jun. 14th, 2019
Verified Customer
Review Source
Jim
They were very professional, took care of every detail, and they were able to accommodate minor detail changes. As far as installations go, they were prompt and completed work on schedule.
5 years ago
Reply from Solar Optimum
We take great pride in the details of our work, Jim, so thank you for recognizing this. Glad to hear you had a positive experience with us and appreciate you selecting Solar Optimum to install your solar system.
Jun. 14th, 2019
Verified Customer
Review Source
Kanita
They used third party contractor to dig a trench and repair access. The guy did a poor job and it took about two months to get that done right, despite prompt from me and Solar Optimum. Weather had a hand in it. But third party guy was 85% and the company 15% got hiring someone who takes no pride in his workmanship. .
5 years ago
Reply from Solar Optimum
Kanita, we appreciate you taking the time to write this review and your comments have been noted. Know we are always looking for ways to improve and your feedback is helpful.
Jun. 14th, 2019
MJ Porter Ranch, CA
My husband and I are researching solar and battery storage as we live in an area of Southern California where the grid unfortunately goes down several times a year. After meeting with 4 companies, Solar Optimum stood out the most! Our energy consultant was very friendly, knowledgeable, and understood what we were looking for. He was amazing and we are excited to get the process started.
10 months ago
Sandeep Los Angeles, CA
I reached out to Solar Optimum for my getting my house ready with solar support. My project was time sensitive as I wanted to get into CA's NEM2(NET metering 2 program).
Solar Optimum prioritized my ask and provided - permits, applications, design, procurement and installation well within the deadline. Also the price they quoted was lower then other companies I reached out to.
11 months ago
Review Source
Bryan Criger
Great panels at a price that can't be beat by anyone in the industry. Very responsive throughout the process and even followed up after install to make sure everything was working properly.
If you are thinking about going solar, stop calling around and just go with Solar Optimum. I got ahold of one company and they admitted over the phone they couldn't beat Solar Optimum's pricing.
7 months ago
Greg Luey
On Monday, 12/4/2023 Solar Optimum completed the installation of our solar system that consisted of panels and batteries. We are extremely pleased with the experience from the beginning to the end. Our journey began with twelve vendors; we narrowed it down to three before ultimately choosing Solar Optimum. They were reasonable priced, and the process took only two months from the time the contract was signed to receiving permission to operate (PTO).
Our Solar Consultant Mikkel M was very knowledgeable and walked us through the entire process. Davey W the account coordinator provided the best service. He was always available and when I left messages, he got back to me immediately and addressed our concerns. When we received the first draft of the layout, we had some questions and change requests which Gina S from the project team addressed and updated the design.
Once the design was approved, Solar Optimum took care of all the behind-the-scenes tasks, e.g., permits, city approvals, utility interconnection, etc. The installation was then scheduled, and the equipment arrived first thing that morning as planned. The crew showed up, worked into the evening, and completed the entire installation all in one day! The crew worked efficiently and neat and cleaned up everything before they left.
The inspection was then scheduled for Monday the following week arriving sometime between 8am and 5pm. The representative from Solar Optimum arrived at 7:30am. He powered on the system, tested, and performed all the configurations. By 10am the inspector arrived, and we passed! PTO followed the very next day, and the monitoring app was up and running.
Additionally, Hannah O helped us tie up the loose ends (warranty info, invoicing, etc.) and made sure we were completely satisfied with the product. Thanks to the Solar Optimum team for going above and beyond expectations.
1 year ago
Mohammad Afshari Valley Village, CA
Solar optimum did a great job with my solar project- I got a lot of quotes and did tons of research prior to moving forward- I decided to go with solar optimum because of the demeanor and the pricing was by far the best by $8K while providing the most comprehensive material and service warranty.
Sure the red tape and regulations imposed in California took some time- but solar optimum did everything necessary to secure NEM2.0 deal with the utility and the construction actually took no time at all 2 days- 1 for solar, second for upgrading my main panel. I got 32 panels and they have been really supplying home with nearly all of my needs.
They also have Panasonic panels and the best inverters in the residential game (emphase). I love my system as now I am able to save some extra month to month.
I am definitely looking to add batteries through them!
My favorite thing about solar optimum is their friendliness and their service, it's not a money grab for them- they actually care about their customers.
1 year ago
Mike from LV NV Henderson, NV
After negotiating with 4 companies this year I finally went with the Solar Optimum team due to the expertise, quality of equipment and price which seemed to be the best of the companies I dealt with. Installation was just completed 7/3/23. The team took care of all interactions with city and NVenergy, except i coordinated with my HOA, which was very helpful through the whole process, permits and inspections.
There was a minor issue initially with 4 panel connections which the local team, led by Zhora, immediately responded by taking care of the problem. Had another issue when my internet connection was lost and didn't reconnect to the Enphase module which reports system status. This was resolved by Zhora working with the Optimum customer service home team and now everything is working smoothly. I wanted to thank the local team, led by Zhora, for quality installation, responsiveness to take care of these hiccups, communication and overall exceptional customer service from everyone I've dealt with at Solar Optimum. Very impressed with the process from start to finish and even more importantly how responsive the teams have been to ensure system is continuing to perform and certainly one of the best customer service companies I dealt with in a long time. Thank you all!!
1 year ago
Linda Gaddie Palm Desert, CA
We selected Solar Optimum after a failed contract with another installer. We are extremely glad that we did. Solar Optimum's customer service has been exceptional. They returned all of our calls promptly, kept their commitments, and kept us informed. Their installation team went above and beyond. As an example, our local utility was delayed by 4.5 hours for the power turn on after the meter and panel upgrade. Solar's Optimum's team member Robert and Andrew stayed on site to ensure that we would have power. Since we live in the California desert, getting the power back on was critical. Solar Optimum also did an outstanding job of managing the process with our HOA, utility, and county permitting authorities. We highly recommend Solar Optimum. They are first class.
1 year ago
Dudes World
Solar Optimum is a solar energy company based in California, USA. They specialize in the design, installation, and maintenance of residential and commercial solar systems. Their services include solar panel installation, battery storage solutions, and solar system monitoring.
The company aims to help individuals and businesses transition to clean, renewable solar energy, reducing their carbon footprint and dependence on fossil fuels. They provide customized solar solutions based on the energy needs and goals of their customers.
Solar Optimum focuses on high-quality products and professional installations to ensure the optimal performance and longevity of the solar systems they install. They also offer financing options to make solar energy more affordable and accessible to a wider range of customers.
Overall, Solar Optimum is dedicated to promoting sustainable energy solutions and helping customers harness the power of the sun to generate clean electricity for their homes or businesses.
1 year ago
Review Source
jet set Pacifica, CA
I am very happy with my Solar Optimum project on 6/10/2023 in Pacifica/Daly City, CA. I had previously signed on with another company in order to make the NEM2.0 deadline. However, I was taken aback by the amateur, unprofessionalism, and speed salesman tactics from this company.
Fortunately, I was able to walk away and sign up with Juan A at Solar Optimum. Immediately I received professional emails and notifications. They quickly put my applications together and design (8.8kw + Tesla Powerwall 2). The actual installation was not till later (2 months); however, I was fine by that since I still got NEM2.0 approved.
When installation came, I was thoroughly impressed with the crew (Kien T). They were quick, efficient, kind, and courteous.
They even painted the conduit and walls. No tattooed prison freaks. I was able to leave them unattended.
All in all, I will seek out Solar Optimum for future projects (if I get another house) and I will refer them to my family and friends!
Thanks, Solar Optimum.
Now time to make PG&E pay ME.
1 year ago
Reply from Solar Optimum
Thank you for your feedback and for choosing Solar Optimum for your solar project. We are thrilled to hear that you had a great experience with us and that we were able to provide you with the level of professionalism and service that you deserve.
We appreciate your kind words about our team members and will be sure to pass along your compliments to Juan, Kien, and the rest of our staff.
We are committed to providing our customers with high-quality solar solutions and exceptional customer service, so we are glad to hear that we met your expectations.
Thank you for your trust in us and for considering us for future projects. Don't hesitate to reach out if you have any questions or concerns.
Best regards,
Solar Optimum Marketing
We appreciate your kind words about our team members and will be sure to pass along your compliments to Juan, Kien, and the rest of our staff.
We are committed to providing our customers with high-quality solar solutions and exceptional customer service, so we are glad to hear that we met your expectations.
Thank you for your trust in us and for considering us for future projects. Don't hesitate to reach out if you have any questions or concerns.
Best regards,
Solar Optimum Marketing
Jun. 21st, 2023
Review Source
Glenna Dumey Gilroy, CA
My house needed extensive renovations, which took place in 2019-20. My general contractor brought in a subcontractor to install solar panels, but I could not afford a Powerwall at that time. When I finally could, I called the installer, but his company was unable to procure one. That's when I found Solar Optimum. They were easy to work with, and the cost was close to what my original installer had bid. They took care of everything, including inspection by my small city's infamously picky inspectors. The man who installed the Powerwall was not only meticulous, but willing to explain everything to me during the installation process. Everyone I spoke with by phone during the process was helpful and answered all my questions as they arose. My only job was writing checks and using the labels Solar Optimum provided to FedEx them. I highly recommend this company.
1 year ago
Reply from Solar Optimum
ear Glenna Dumey,
Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that we were able to help you with the installation of your Powerwall and that our team was easy to work with and able to take care of everything, including inspection by your city's inspectors.
At Solar Optimum, we strive to provide our customers with high-quality solar solutions and excellent customer service, so we are glad to hear that we met your expectations in this regard. We are also pleased to hear that the man who installed your Powerwall was meticulous and willing to explain everything to you during the installation process.
Thank you for your business, and we look forward to serving you in the future.
Best regards,
Solar Optimum Marketing
Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that we were able to help you with the installation of your Powerwall and that our team was easy to work with and able to take care of everything, including inspection by your city's inspectors.
At Solar Optimum, we strive to provide our customers with high-quality solar solutions and excellent customer service, so we are glad to hear that we met your expectations in this regard. We are also pleased to hear that the man who installed your Powerwall was meticulous and willing to explain everything to you during the installation process.
Thank you for your business, and we look forward to serving you in the future.
Best regards,
Solar Optimum Marketing
Jun. 21st, 2023
Review Source
Jack T
I started this solar project at mid-Jan 2023, and tried to beat the Apr’s California NEM 2.0 deadline. The whole process is very quick and smooth. Solar optimum provides very very competitive price comparing to other big name solar companies. Since everyone tries to install solar before NEM2.0 cutoff time, I have to keep close contact to Solar Optimum to make sure I didn’t miss any documents or waste any time. All the people I talked to are very knowledgeable, professional. They guide me step by step to complete whole process including some design change and financial question. I will highly recommend Solar Optimum to others.
1 year ago
Rey Amparo Oceanside, CA
If you are looking for the best solar company in California, you can stop now and save yourselves time and frustration. I already did that for you. When I decided it was time to have solar panels, I did extensive research on multiple companies. After comparing prices, solar panel brands, warranties, and reviews, I narrowed it down to 4 companies. After interviews with their reps, I decided Solar Optimum is the best for my situation. From the initial contact to the turning of the power on, everything went smoothly as a baby's bottom. Shout out to Randal E who always responded immediately to inquiries, questions, and concerns. Shout out as well to the crew who installed the panels, showed up early morning, and was done by mid-afternoon. They cleaned up after themselves too. Since July last year, I have saved over 90% on my electric bill.
JOB VERY WELL DONE and SEMPER FI, SOLAR OPTIMUM!
1 year ago
Review Source
RodK San Pablo, CA
Very good interactions with people in sales, site survey, and program management. Clear explanations of cost and several options before signing the contract; good discussion of the overall scope. Excellent communications throughout the project. The replaced roof looks great and held well through the first major rains. The installations of solar panes including the auxiliary equipment and the service panel went smoothly. City and PG&E inspections were passed without any need for changes. We were always informed about the next steps after completion of major tasks. The interface that gives us information on power production and consumption is easy to use. Last but not least, the system works as well as we expected.
1 year ago
Tien Nguyen San Diego, CA
EnergySage high quality staff and service
After a great experience of seamless project proposal process and engagement with Mason B to kick-off our solar system project, we continue to see high quality staff with deep knowledge and customer service care from EnergyStage. Frank G followed up for at our home for a site survey. Frank did a thorough site survey with clear explanation, layout consideration for best quality outcome and most importantly, he listened and addressed all of my concerns properly. We feel so comfortable that EnergySage staff follow up on all items, show they care and proud of their work! Great job EnergySage staff!
1 year ago
Review Source
Jim San Pedro, CA
Solar Optimum was not the cheapest option of the roughly 10 I evaluated, but they were the least expensive for decent hardware and a good reputation that I was able to infer from both energy sage reviews, and slews of external reviews (including various online forum discussions). The reputation is well earned.
For reference, in Southern California (SCE territory) we had a 10kw system installed along with 2 powerwalls for whole home backup and critter guards added, but this happened as it turned out in the middle of the last throws of NEM 2.0 before NEM 3.0 took over.
Downsides:
* The entire process took a long time (a bit over 6 months from the start of initiating contact until PTO)
* There were quite a few delays getting parts and it required a few phone calls to try to get updates and gently encourage the process through.
* Really, that's it.
Upsides:
* Everyone was courteous and professional even in the middle of the previously mentioned deluge due to the ending of NEM 2.0.
* Everything was done *extremely* well. Indeed, the city inspector commented that it was one of the cleanest installs he had ever seen. (along with one of the first whole home backup systems he had seen)
* The system is performing a bit above the promised specs and since we received PTO (about 6 weeks ago) there hasn't been a single problem with any of it.
* When I started the process I asked about the possibility of getting SGIP rebates for the powerwalls (self-generation incentive program in California). I knew that few companies do this now, and it's very difficult to get in there. Solar Optimum told me that they could not make any promises, but they would try. Indeed, they have and it looks like we will get it (and they are still working on this AFTER we paid our balance in full!). Obviously, this does not guarantee anything going forward other than they really do try.
* While there were delays on parts (likely some artifacts of the supply chain issues of 2021-2022), they were VERY much on top of the paperwork. They filed the necessary paperwork to reserve NEM 2.0 with our electric company MONTHS in advance and well before the install was completed.
I don't doubt that some have had bad experiences with Solar Optimum. It's bound to happen given a big enough organization and enough customers, but even with the delays, I'm very glad to have gone with them and I'm glad to recommend them.
1 year ago
Review Source
Jeff A Benard Fremont, CA
Our son was so enthusiastic about his Solar Optimum purchase, we got enthusiastic also had to install solar in our home.
The installation and service has been five star. Anytime we needed anything the service has been great. Amin A: Customer Service Manager helped us this week on an issue we needed fixed. Amin tock the bull by the horns and handled the issue.
Initially, our salesperson Mikkel M was great. Helpful, accommodating, and explained everything. Then, once he received his second of five payments, (We paid in full), he would stop returning our messages left. Anything from then on hand to be handled by the personnel in the Glendale Ca, office. He received not only commission on our sons purchase, or son's mother in laws purchase and eventually ours. We would never refer anyone to him. We will refer potential clients to Amin.
We are very happy with our solar. Thank you Solar Optimum
1 year ago
Review Source
Robert White
Solar Optimum provided a great system at a great price. I had 3 or 4 quotes from various companies and only one company built a system that was comparable and a similar price.
The only hiccup in the process was when we completed the required repairs there was no follow up and some difficultly getting the process going, in fairness, it was Christmas, but it did put our install another month or more behind.
After the communication breakdown was resolved ,the process moved quickly and the installers were really helpful and very responsive to question. They really went above and beyond when installing the system and answered questions about existing wiring and provided solutions even when they didn’t have to.
The system produces even more power than was estimated and we have been producing more power than we use which means money back on the electricity bill.
Would definitely recommend Solar Optimum if you’re looking for a Solar system. They have great deals and great systems and are great people to work with.
1 year ago
Robert Lopez Montebello, CA
I had been interested in installing solar panels for a long time. I had spoken with several companies and chose Solar Optimum. Previously, I had contacted companies who had setup appointments and then call back to reschedule several times. They had different reps calling me back and I became very frustrated. I called Solar Optimum and they were very responsive and set up an appointment to review my home. Showing up on time, the representative was very knowledgeable and explained the benefits of having solar panels and what the installation would entail. The site planner inspected my home and created a detail plan of where the panels would go. He listened to me and incorporated my concerns as I didn't want the panels to be visible from the front of the house. He took pictures of the house and also from above with his drone. He was very professional and knowledgeable, answering all my questions and concerns. I highly recommend Solar Optimum. I received a quote several days later. I am very satisficed with the work they did and highly recommend them.
1 year ago
