Rising Sun Solar was founded in 2004. They provide solar services for residential, commercial, non-profits, government and multifamily facilities in the state of Hawaii. They have been diligently working to help Hawaii maintain the NET Metering Law and allowing more PV systems to be interconnected to the grid. And they continue to be present for the PUC proceedings that relate to regulation and legislation of the Hawaii State Energy Policy. Rising Sun Solar is also a North American Board of Certified Energy Practitioners (NABCEP) certified solar PV installer.
Rising Sun Solar has payment options to fit just about any need and they are as follows:
It's always great to see a company involved and giving back to the community in any way they can. Rising Sun Solar offers a community heroes program that provides teachers, firemen, lifeguards, police and military members with special benefits, discounts and other incentives.
Unfortunately, the Rising Sun Solar website doesn't provide any of their terms of service such as the length of their contracts. Or, whether or not they offer moving services. Moving services are an important feature you might want included in your contract, especially if you ever need to have your roof replaced. Therefore, before you sign anything make sure you find out if they offer this service, whether or not it's included in your contract and if not, how much that service will cost, if they offer it at all.
System monitoring plays an important role when it comes to your solar energy equipment. Most solar providers offer some type of system monitoring; however, Rising Sun Solar doesn't disclose this information. System monitoring will tell you how much energy your system is producing and/or how much energy you are using at any given time. Additionally, it will notify the solar company if your system ever encounters a problem. So Rising Sun Solar should be disclosing whether or not they offer system monitoring and if there is a charge for that service.
While Rising Sun Solar only one complaint on file, the customer feedback ratings we found online were mixed, depending on the website. For example, their Yelp ratings are averaging 2.5 stars, their Facebook page ratings are averaging 4.7 stars and the YellowPages is showing one five star rating. The negative feedback had several complaints about rude sales people, sloppy installers and company unprofessionalism. But just remember, there are two sides to every story and since Rising Sun Solar didn't respond to those complaints, we have no way of knowing what they have to say about those situations.