Name: Project Solar
Rating: 4.5

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Verified Customer

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Haogang

2 years ago

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Luis

they're using the best equipment from the market right now at a better price than every other company that quoted us. Basically, I ordered all the materials from Project Solar. They got delivered to my home and I installed it myself. A couple weeks later the electric company came by and hooked it up.

2 years ago

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Josh

Overall I had a good experience with Project Solar, but sometimes it took them a while to get back to me. Some mistakes were made during the installation process but they were very upfront and took responsibility for it. They replaced the thing that they had damaged and made it right.

2 years ago

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Wade

I was able to pick whatever I wanted. The install was done in about a day and a half and it looks great. Most every time I called I got somebody on the phone, only a few times I had to wait for somebody to call me for day or so.

2 years ago

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Barbara Geach Reno, NV

It has saved us a ton in our electric bill and the cost to out right buy the solar panels made it affordable. My only complaint is it took a lot of time from the beginning to actual production. Also some times the availability and communication from project solar could have been better.

5 months ago

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Nicholas Regis Portland, OR

Would be 5 stars if not for a delay on the contractors part that prevented system turn on for months due to missing stickers. Team was otherwise great to work with. Very happy with install once sticker issue was resolved. System performance has been flawless for 1st year.

5 months ago

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Jeff Hubenak Weatherford, TX

After talking too several solar companies Project Solar was the best. Not only did they beat the prices of competitors they did not have a high pressure salesman. Would definitely recommend them.

5 months ago

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Marco Ramirez Fairfield, CA

Project Solar is great. They are far less inexpensive than the competition; their customer service is friendly, professional and the people that worked with me made sure the work was done right. Highly recommended!

5 months ago

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Venkata

The team came on time. Whenever you have any issue with the vendors, the Project Solar team is following up with them and they're getting the issues fixed.

10 months ago

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Richard

I've been for two months trying to get somebody to repair a leak in my roof and not getting anybody to get the problem resolved. I send emails, don't get responses. I've called numerous times without getting responses. I got what was supposed to be a direct line, left a message there, and still not getting a response about getting the leak fixed. I did talk to somebody initially and at first they seemed to be relatively responsive about getting the original installer back out here. The original installer came out, but really didn't do a thorough job, didn't find the leak. So I had to hire a third party person to find the leak but that's not to void my warranty. I didn't have them actually do any repairs but I did send all the information to the support e-mail and still haven't gotten it resolved. And the interior damage is getting worse and worse every time it rains. So I'm to the point of needing to seek legal assistance I guess, and contacting the Attorney General's office here in the state to see about getting them identified as a problem company.

10 months ago

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Richard Clark

This is my 3 solar system that I have done but the first time using project solar. They were on schedule and were reasonable with the price. I would definitely use them again but I’m not planning on moving anymore. It’s been over a year now and I have had zero issues !

5 months ago

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Will Seale Indiana, PA

My overall take on Project Solar is they are a good company with some of the best prices. I liked getting quotes on DIY or the full install (add $7742 to the total) so I could see how much I saved doing it myself.

1 year ago Edited January 29, 2024

Reply from Project Solar

Thank you for this feedback, Will. We're constantly working on improving our processes and service as much as we can, and hearing from our customers is invaluable. It is amazing to hear that you are happy with your system and it's price, and we'll be here to assist if any issues do pop up in the future. Thank you for choosing us for your install!

Apr. 26th, 2023

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Dave Chesapeake, VA

If you want to save money by installing the system yourself but want it properly engineered and permitted, with quality components like microinverters, then Project Solar is your path.

2 years ago

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Will Seale Indiana, PA

Project Solar provided good equipment and support and the lowest price. I am really happy with the Solar Array that we now own and I installed it myself with their support. I recommend them as a good company to work with.

2 years ago

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Corbin

I have had no problems with customer support, they were really responsive and they always followed up with any concerns that I had. The product is very high quality. I think the only thing that was a little bit disappointing is the installation crew left a little bit of a mess. They didn't clean up everything.

2 years ago

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Trevor

I don't have any issues with Project Solar. I contacted support for a question at one point and they responded quickly. The product was quick to install and the installers were nice and courteous. Everything went well.

2 years ago

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Claridge

There was a slight lack of communication but other than that it was a very good experience. They were very clear with what they needed when they communicated. The material is top notch and the process of installing the panels went very smoothly.

2 years ago

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Anthony

The installation process went great. Their service always came in a reasonable amount of time. The only problem I had with them was that sometimes it was hard to communicate with them.

2 years ago

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Donna Gannon

November will be 2 years that we started our project. Finalized in January and we are thrilled with our electric bill now. My true up for this year is $219 for the year!!!! I am one to run my air conditioning almost all year My bills used to be $500 $600 a month. The process was different because you have to take some pictures yourself You have to answer the questions however very easy and wonderful people to work with. I would recommend them 10 times In fact I have. Keep going project solar you rock

9 months ago

Reply from Project Solar

Thank you so much, Donna! It's wonderful to hear about your amazing solar savings. We're delighted that you decided to choose Project Solar!

Nov. 3rd, 2023

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Andrew Enoch Arlington, TX

Project Solar offers full install and self-install options. I chose the DIY option for my house in DFW (Texas). I oversized my system to account for my shade from my trees (they're old and very tall), degradation of the panels, and increased usage (if you can get free/cheap power then why not run the AC a degree or two colder?). I currently have bill credits. The process was really simple. Installing it wasn't hard, just time consuming, but I'm also handy, especially with electrical. They promptly answered the couple of questions I had. I had two hangups... The first was that my city didn't want to give me a permit. I had to convince my city that I was capable and knew what I was doing. The second was on Project Solar... I needed a placard and some stickers to pass inspection. It happened that they were switching suppliers, which caused about a month delay getting it inspected (but I already had permission to operate and turned the system on). Overall, I saved around 20k compared to the average quote from everyone else and would do it again in a heartbeat.

1 year ago

Reply from Project Solar

Wow, thank you so much for the awesome review, Andrew! It's amazing to hear that you had such a positive experience with us, and that our DIY option worked out so well for you.

We're sorry to hear about the hangups you experienced with permitting and placards, but we're glad that everything got squared away in the end. Thank you again for choosing Project Solar, and for sharing your feedback!

Apr. 26th, 2023

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SF Bay Area Customer Walnut Creek, CA

First off they were about 1/2 the cost of Costco SunRun, Semper Solaris, and SunPower for equivalent power. Once all the documentation was collected the install process was quick and professional. The system has been online for 8 months and has generated 7.8MwH. The home has consumed 3.3MwH in that time with AC running for weeks with temps over 90 and going over 100 degrees. And our Oven and Dryer are electric. (Gas Heat and Hot Water). We got monthly email notices from PGE that our bill will be $500 for the month. Then the bill comes and gas and electric are less than $50. Last month it was $10, August was $14. (PGE must capture consumption and only net the energy sold back to them at the end of the month). Question: would you pay $10,000 (6KwH system) to never have another electric bill? PGE electricity costs have more than doubled in the 20 years we’ve lived here making this an easy investment. This is our 3rd with solar and the lowest cost to install. We expect a 4-5yr breakeven. One way they save money is avoiding multiple trips to inspect the site. That’s on you to take pictures, fill out a couple forms, and keep the project moving forward. Start to finish (after doing cost and reference checks with all the suppliers, and several design reciews) was about 3 months.

1 year ago

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Allen Ruppert Port Saint Lucie, FL

Project Solar helped me to DIY install my own solar array. They are a team working together to make this happen across the US and they were very helpful every step of the way. They helped do the parts I really didn't want to do like organizing the permitting with the local utility and county and also organizing the delivery of all the needed materials to my house at their Bulk savings prices. They offered many additional services along the way like professional installation and the ability to install on ground mounts instead of roof racks and most importantly always held an open line of communication for any questions I had.

2 years ago

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Noel D Canyon Country, CA

TLDR: Just do it. You're not going to find a cheaper option than Project Solar (literally 50% of other installers), and they handle everything. My wife and I were interested in solar, but after having two installers quote us $28k and $34k for similar-sized systems, we just had a hard time justifying the investment. A few weeks later, I saw an article in LA Weekly about Project Solar. I went to their site to submit a request for an estimate, and it came back just shy of $15k. I was shocked! How could they be 50% of the cost of other installers? I searched online for as much info as I could find on the company, trying to prove to myself their legitimacy. I went as far as to look up their employees and founder on LinkedIn to ensure that this was a reputable installer. Having convinced myself, I submitted the $100 deposit, and Project Solar got right to work. They set me up with an account manager within one or two days, and they started the entire process of architectural designs and permitting. I also had to get HOA approval on my end. But about two months later, Project Solar confirmed my install with a local installer. They came out on a Saturday and got everything up and running in about 6 hrs. The system even looks sleek! From there, it took about a week for the City to inspect and sign off on the system, then an additional two weeks for our utility company, SoCal Energy, to grant in the final approval to operate. Start to finish. Everything took about three months from my initial deposit, just in time for the summer heat (and higher electric rates). So far ever saved about $200 on our electric bill, and have produced more energy than we've used, so we expect a credit back at the end of the year (amount TBD). I exchanged 80+ emails, numerous calls, and several text messages with the Project Solar team throughout the process. They answered every single one of my questions and held my hand throughout the entire process. A few emails went unanswered a day or two longer than I would have liked, but, honestly, I couldn't be much happier with the team. If you're on the fence about using Project Solar, do it! You're not going to find a cheaper option, and they'll handle everything for you.

2 years ago

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Eric Salisbury Sacramento, CA

Honestly, project solar is exactly what I have been looking for… I have wanted to “go solar” but the quotes were always crazy high. After receiving 3 quotes for over $40,000 from different solar companies I had pretty much given up on buying solar. Then one day, I saw a project solar Facebook ad and my quote was so low I thought it was a scam at first. My concerns fled quickly as I spoke to Project Solar staff and everything came together really easy! They handled all of the permitting and paperwork for me and I got my entire system installed for just over $19,000 (without me lifting a finger because I did not choose the DIY option). I would absolutely recommend Project Solar to everyone… in fact I already have to several people!

2 years ago

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Shel K.

If your project isn't cookie cutter, you will probably end up being the project manager. Make sure you have the time and energy to take on this role, and that it's worth your time to do so. My installation ended up taking 14 months from when I signed up with Project Solar and I'm convinced it may have taken longer had I not taken up a part-time job as a project manager specifically following up with Project Solar, their installers, and finally, Enphase. The local installer Project Solar selected was horrible. They never completed the installation and left faulty wiring that could have resulted in a fire starting in my primary bedroom where I sleep. When I asked Project Solar about this, they ignored my question. Project Solar found another installer and they fixed some issues and then went MIA. I got tired of following up with Project Solar and the various installers so I contacted Enphase directly. Apparently the original local installer had instructed Enphase not to help troubleshoot the issue and come on site. I asked Project Solar about this and they ignored the question. It wasn't until I escalated to Enphase's senior management that Enphase stepped in thankfully. Enphase had to redo my battery installation because of Project Solar and their installer's shoddy work. At this point I also needed Enphase to replace the batteries under warranty because they had died. Do your research before you decide to go with Project Solar. I had to escalate to Project Solar's CEO (who never responded) and even then, it didn't help to get anything done until I escalated to Enphase. Project Solar's Yelp and BBB pages are filled with issues that some people have had. I would ask Project Solar for their comments on these issues before you go with them. I'd also suggest asking for references from local customers that used the same installer so you could get feedback on the installer as well.

3 months ago

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Eric Bower Leander, TX

Project Solar took care of everything. They were efficient and my system works like a charm. Additionally their price was better than any others I evaluated.

5 months ago

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xXAnchormonXx

Solid company, I received 4 bids and 2 of them were 3-4 times the price of project solar, pricing was transparent and the installers were great. No complaints here!

5 months ago

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Srikanth Palanki

Price is definitely the lowest on market. I would have liked the experience better if I didn’t have keep following up every week on progress and keep things rolling.

9 months ago

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Grant

I had a dedicated Rep that was really helpful to me. I really wanted Enphase equipment so I think that's the best in the business.

10 months ago

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Robert D Hayward, CA

Project solar made the whole process of getting solar simple and painless. They walked us through all the steps and took time to answer all of our questions.

10 months ago

Reply from Project Solar

Hi Robert! Thank you so much for sharing this review. We appreciate this positive feedback and we're pleased that your process went smoothly. Please feel free to reach out to us with any questions or concerns about your system - we hope you enjoy your savings!

Sep. 20th, 2023

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Sheffie Kalat-Malho Edmonton, AB

They provided professional service at the best price that I can find! I was even able to remotely manage a lot of the process due to the great online platform they offer. Highly recommended over local installers!

5 months ago

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Eric Johnson North Salt Lake, UT

Price was good but installation started out shakey but improved. The installer was a sub of a sub of a sub who apparently wasn't dedicated to the project. Ultimately it turned out good though.

2 years ago

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Joseph

I like the equipment that Project Solar uses, I have been happy with it. I don't remember having issues with the installation process, I have used Project Solar for almost a year now and everything has been fine.

2 years ago

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Robert

I had lot of questions and then we saw they no longer called anybody I had to do everything, so I was little bit disappointed with the changed of policy to that. Installation went fine.

2 years ago

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Steven Phoenix, AZ

Great company to work with the price was right and installation was a breeze. Only issue was an error on the final inspection card that was sent to the electric company which delayed PTO by about a month or so. I was given a discount on my final payment as a result of this error. Over all I would recommend this company to anyone looking for solar. I had three estimates and Project Solar beat all three estimates hands down!!!

2 years ago

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Robert Holbert St. Petersburg, FL

I used Project Solar for a 16 kW solar installation on my home in Florida. Their equipment was great, installer did a great job, and the outcome was exactly what I wanted at a very competitive price. There were some unnecessary delays along the way but we got past them and overall I’d definitely recommend them to others for overall value and service.

2 years ago

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L YP Rosemead, CA

The price is super affordable! 1/3 less than other major players. I had a bad experience at the beginning with a project manager who rarely responded. After they changed it to Jentry, everything became different! Mark, the guy who helped me set up the Enphase, was also knowledgeable and responsive. Overall, much better than my experience with other solar companies.

2 years ago

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Ben Budiman San Jose, CA

There is no aggressive high pressure sales with Project Solar. This is my second system, my first one was installed several years back with Sunrun. But, because of COVID, my college age children were back at home, and I worked from home as well. So, our electricity bill jumped up. Since we also may buy an electric car in the future, we decided to add more solar panels. We approached Sunrun, but they can not just expand the existing system since the technology had changed, so it will be a new installation. So, since it is a new installation, we started to shop around. Solar Project by far has the best price. We choose the full installation option, but we still need to do some work like taking a picture of the attic, measuring, etc which is not very easy in my case. The installation took only half a day. However the wait for the system to go online was almost 3 months, and in between we got two/three different project managers. One of them were not communicating well, so I was left in the dark. However, the last project manager, Jentry, is great, and the person that helped me installing the app was really great. So, they made up for the bad experience I had with one of the Project Manager. Overall, the experience were good, kudos to Jazmyn Y who continue to reach out even when she was no longer my account manager. Rudy R from the installation company, Jentry M, and Mark (not sure what the last name is). Thank you.

2 years ago

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S Spring Branch, TX

Let me begin by saying that IN SPITE OF all the issues getting through their process, we would do it again based upon the final product and cost. We were able to self- install an 11.5kw system for about $17,000 plus a few hundred dollars more for miscellaneous supplies. We found the process to be cumbersome and it took us over 4 months start to finish. The actual installation took only three days of that time frame (could have been quicker if we were able to get everything in place before summer arrived, because it was just too hot to work on a metal roof in the afternoons). The planning process was frustrating because it was done only through email. It would have been SO MUCH EASIER AND FASTER to have been able to have a brief phone call or two to clear up misconceptions. To be fair, some of the misunderstandings were on our end but still would have taken just a very few minutes to clear up by phone instead of waiting for a daily email to reply to. Once we were through design, we were turned over to Grant to help us through the process. Still more frustrations, such as having to resubmit information we had provided earlier in the process. Once it was time to schedule installation, the installation company backed out of the contract. Although Grant was working to schedule another installer, we opted to go self- install at that point. Good decision, as it was relatively easy to figure out and saved us close to $6000. Components that were specified for our system were out of stock. Grant was able to find a good substitution and had it delivered within just a few days from Ft. Worth, which saved us waiting for our more local San Antonio supplier to restock. Grant was the saving grace to this whole process. He always answered our phone calls and responded to emails quickly. Had it not been for him, we probably would have thrown in the towel and demanded a refund at some point. Once our system was up and running, we received a call from Mark. He helped us get the enlighten software up and running with just a couple of phone calls. Overall, a frustrating experience but worth the effort.

2 years ago

Reply from Project Solar

We are so grateful for your patience as we opened this new area of Texas! We're certainly sorry for the craziness, but we are so glad everything worked out and you went solar for the lowest price in the nation. We are working to improve our processes daily, and your feedback has been helpful in driving our time to install down in the Central Texas Area. We appreciate your feedback and business and hope you enjoy your energy savings!

Aug. 6th, 2021

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ROBERTO

Quick online quote, no hiden fees, excellent customer service, also best prices on solar systems.

2 months ago

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Dorian “The Unknown Realtor” Moffat Dallas, TX

Did what they said they would. Price was 1/2 what the local solar slingers were offering. Couldn't be more satisfied.

10 months ago

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William

They are very responsive, answered all my questions. I've had no problems with it whatsoever since it's been installed.

10 months ago

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Marco V Mariti Crete, NE

Great pricing, engineering was simple, and warranty on battery was honored 100%. I will use Project Solar again.

10 months ago

Reply from Project Solar

Thank you so much for this review, Marco! We are so glad to hear that your experience met our standards. We appreciate you!

Sep. 20th, 2023

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Torben Walters Alamosa, CO

Everything went smooth. We live in a rural area so it took a little longer for the install to happen.

10 months ago

Reply from Project Solar

Hello Torben! Thank you for sharing this review. We're glad that we were able to provide the quality product we strive for, even if it took a bit longer than expected. Enjoy your system!

Sep. 14th, 2023

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Nicholas

While I am happy for the people who did not seem to have any trouble, the same cannot be said for many people, including myself. A review of the Better Business Bureau will reveal a consistent thread of issues: poor communications, lack of proper record keeping and poor skills in their chosen field. The sheer volume of email required and the 10+ months which my project took made any "savings" not worth the time and effort expended. The only saving grace, by luck, is that the sub-contracted installer was good (their electrician had to throw out Project Solar's design because it was not in compliance with electrical code; thank god I did not get a dangerous design implemented). People who were stuck with a poor installer are in even deeper trouble than my situation. These people do not have their act together. Even worse, they wanted to trade bad, but truthful reviews, to settle a dispute. Disgraceful.

6 months ago

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Justin

Very smooth. I had a switch of point of contact a few times at the beginning of the process. Easy to use and affordable.

2 years ago

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Ihab

The people I dealt with were always courteous and pleasant. Working with Project Solar has been a very positive experience for me.

2 years ago

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Amy

2 years ago

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Michael

Customer support was always immediately available. Their product is up to industry standard. Everything with Project Solar was super easy and smooth.

2 years ago

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Avi

The workers rushed through the installation process which I wasn't happy about. The costumer service is pretty laid back and extremely casual, so there was a lack of customer focus.

2 years ago