PosiGen Solar Solutions: Read 233 User Reviews From Real Homeowners

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Featured Review

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Tonie Bowden Metairie, LA

I had a very positive experience with PosiGen and have referred my friends to them because of the savings I incurred. My monthly bills were definitely reduced by about 50% in the summer and maybe 30% in the winter. Even paying the leasing fee didn't not raise my monthly. I am happy with them.

4 years ago

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Featured Review

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Linda Howard New Orleans, LA

I have had these solar panels for 8 months and yes I can see a significant change in my entergy bill costs. I would truly recommend PosiGen Solar Solutions

2 years ago Edited August 12, 2022

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Terrace

The team at the solar company was fantastic. They were all very nice, explained everything clearly, and were efficient in their work. From the initial visit to the installation, everything went smoothly and quickly. The only thing I wish they had offered was a battery backup, which I missed out on. Overall, I had a great experience with them and hope they consider providing battery backups in the future.

3 months ago

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Delene

I didn't have the solar panels installed yet, but I tried multiple times to understand their value. It would have been helpful if the process was smoother, as I had to try three times due to the perceived value. Overall, I would appreciate a more streamlined experience in the future.

3 months ago

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Anonymous

I am extremely pleased with the responsiveness and smooth operation of the solar panels installed by this company. None of the issues that I had previously experienced with other solar companies have arisen, and the customer service has been exceptional. I highly recommend this company for anyone looking to switch to solar energy.

3 months ago

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David

Absolutely fantastic support from the team at this solar company. Their professionalism and courtesy were top-notch. The entire process was incredibly smooth, transparent, and surprisingly quick. I couldn't be happier with the service I received. Highly recommend!

3 months ago

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Darin

After the installation of the solar panels and meters, everything has been smooth sailing. I haven't had any issues since then. I monitor my usage and know if I'm using solar power or the grid. However, there seems to be a problem with the billing process. Overall, I am satisfied with the performance of the system.

3 months ago

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Adalberto

I have had a great experience with PosiGen. Everything is going smoothly, and I feel comfortable with their service. The staff treats me well, and I have no complaints. I highly recommend PosiGen for anyone looking for solar solutions.

3 months ago

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Normand

I had a positive experience with the customer support team. The installation process went smoothly, and the team was organized and safety-conscious. I appreciate their professionalism. Looking forward to monitoring my electricity production with the new system.

3 months ago

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Susan

I had a great experience with the service. Every time I called, they responded immediately and the team was efficient and unobtrusive. They were in and out in half a day, leaving everything clean and neat. It was a smooth process from start to finish. I would definitely recommend their services to others. Can't wait to finish up the rest of the project with them.

5 months ago

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Patricia

I chose to work with PosiGen after seeing my neighbor's positive experience. I haven't needed customer support yet, but the installation process was smooth. My neighbor rated their experience a 5, and I would do the same based on what I've seen so far. I trust PosiGen based on my neighbor's satisfaction and look forward to enjoying the benefits of their services.

5 months ago

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Yoel

They did a great job with the installation. Everything works well, I can recommend them to others. The system is working perfectly, and I am satisfied with the service provided.

3 months ago

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Davitt

I've been pleased with the service from the solar company. The installation went smoothly, they were quick and cleaned up after themselves. Customer service has been great, and any issues were promptly resolved. Overall, I'm happy with the product and the entire experience.

3 months ago

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Rick

The installation process went smoothly, but I'm frustrated with the lack of monitoring options for equipment performance and savings impact. Despite multiple calls, I can't access the portal to track my usage or savings. I'm unsure if I'm actually saving money or if the switch was worth it, as my bill seems similar to before. More guidance and transparency are needed to improve the customer experience.

3 months ago

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Brian

I have yet to complete the installation process for the solar program I'm currently in. As of now, I am still in the process of setting it up and have not reached the point of installation. Looking forward to seeing the results once everything is up and running smoothly.

3 months ago

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Eileen

I had a great experience with the solar company. They kept in touch and informed me throughout the process. Everything went smoothly, and I have no complaints. Highly recommend!

3 months ago

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Robert

I had a positive experience with the sales and installation team for my solar panels. The salespeople were friendly and knowledgeable, while the installation crew did a great job. They were efficient and had no problems completing the job. Everything went smoothly as promised, and so far, I am happy with the service provided.

3 months ago

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Joseph

I had some issues with my solar panel installation. The installers weren't as qualified as I would have liked, resulting in a few hiccups along the way. I would recommend the company to ensure they have more experienced professionals handling the installations to avoid any potential problems in the future.

3 months ago

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Michael

Extremely satisfied with the smooth installation process and overall service provided by this solar company. The system works flawlessly and has exceeded my expectations. I highly recommend them for anyone looking to switch to solar energy. A top-notch experience from start to finish.

3 months ago

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Tashaney

I am extremely satisfied with the solar company's service. They were professional, efficient, and knowledgeable about the installation process. The solar panels are working perfectly, and I have already noticed a significant decrease in my energy bills. I highly recommend this company to anyone looking to switch to solar energy.

3 months ago

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Mart

I am extremely pleased with the smooth and efficient service provided by the entire team. The work was completed as expected and the quality is outstanding. While I can't compare it to other solar systems, I believe it is of great quality in my opinion.

5 months ago

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Victor

The technician arrived promptly to install the new hook-up, but unfortunately, the job was not completed as expected. It's frustrating that the service was not fully provided, leaving me unable to test if it's working properly.

5 months ago

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Edwardo

The service was excellent overall, but there were delays due to city and electrical company procedures. The company itself was not the issue. The process involved the city needing to make changes, including the electrical company changing the meter. Despite these delays, the service was excellent, and I would rate it highly.

5 months ago

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Walter

Jonathan, our dedicated salesman, has been a pillar of support throughout our journey. With everything falling into place, he made our dreams a reality. Communication has been clear and smooth, with no hiccups. While the installation is pending, our experience so far has been exceptional.

5 months ago

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Maria

The installation process went smoothly, but I'm frustrated with the ongoing issues with my solar panels. Despite paying a monthly fee, my system hasn't been working properly for some time now. It's disappointing and inconvenient to not have my solar energy setup functioning as it should.

3 months ago

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Barbara

The installation went smoothly, with the team being respectful and efficient. However, communication post-installation has been lacking, leading to uncertainty about the project's continuation. It's crucial for the company to improve communication with clients to avoid misunderstandings and delays.

3 months ago

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Bradford

The workman did a great job replacing my solar system. The workmanship was excellent, though the follow-up during the process could have been a bit better. Overall, I'm satisfied with the service provided.

3 months ago

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Gregory

I've been struggling to get my second unit up and running due to delays with paperwork from PosiGen. It's been 9 weeks and the building inspector is still waiting. However, the installation process was smooth and efficient. I recommend improving the speed and efficiency of paperwork processing to enhance customer experience.

3 months ago

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Steven

I am extremely disappointed with the lack of communication and follow-through from PosiGen Solar. Despite paying $6,770 for my part of the roof, I have not received a contract or any updates on the project. Numerous promises to send documents or samples have been broken, leaving me in the dark about the progress. As a customer, I expected better service and communication from PosiGen Solar, but so far, it has been a frustrating experience with no resolution in sight.

3 months ago

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Orlando

The service has been satisfactory so far. It's only been a couple of days since the power was turned on, so it's too early to give a full assessment, but everything seems to be working smoothly. Overall, I'm happy with the service provided.

5 months ago

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Michelle

I have had a positive experience overall with the product, although there have been some delays in responses to calls and messages. The installation has not been done yet, so I cannot comment on that. The service has been good, but some issues remain unresolved.

5 months ago

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Reginald

The product is not fully operational yet, so I can't provide a detailed review. The customer service representative mentioned that it's not connected and they are not up and running. I was unable to get my questions answered due to this issue. I will have to wait until the product is fully operational to give a fair assessment.

5 months ago

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Carl

My experience with the electric company and PosiGen had some hiccups due to a disconnect in service installation. Everything was fine initially until there was an issue with a connection, and I had to wait all day for the technician to return. I'm still unsure about the service as it has just been turned on.

5 months ago

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Stefferny

I found the process of scheduling my appointment a bit challenging, but overall, I am impressed with the service. The staff was very courteous and accommodating. Although I haven't experienced the full service yet, I have high hopes based on the initial interactions. Looking forward to seeing the results.

5 months ago

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Walter

I appreciate the service provided for officers, but it's been challenging to reach you at times. Signing onto the app has been a struggle. Overall, the service has been good, with only minor issues encountered.

5 months ago

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Noel

I had a positive experience with the sales rep from PosiGen, who kept me updated throughout the process and was responsive to my calls. They promptly addressed any issues that arose and ensured that the equipment was of good quality. Overall, I was satisfied with their service and would recommend them for their professionalism and customer service.

1 year ago Edited January 10, 2024

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Francis

Customer support was good, no complaints. Installation went well, got a free solar deal. Gentleman called to explain, happy with the service.

3 months ago

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Wilson

The installation process for the solar panels was incredibly frustrating as they simply did not install properly. It's disappointing that despite my efforts to communicate the issues, there was a lack of understanding from the company's end. Overall, the experience was a letdown, and I would not recommend their services to others.

3 months ago

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Jamal

The representative who assisted us was fine, but the back and forth between UI and PosiGen took two months to turn on the system, which was frustrating. I hope for a faster process between them in the future.

3 months ago

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John

The installation process was a nightmare, taking 7 days and two failed attempts by the town. The workers showed no respect, damaging our property and ignoring our calls and letters. They acted like they owned our property. This company and its employees are the worst I've ever dealt with in my 45 years in the business. The manager did a terrible job, and I would never treat my customers this way.

3 months ago

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Joseph

I had a positive experience with the customer service, very efficient and smooth. No gimmicks or holdbacks. Haven't received any bills yet, but everything seems good so far.

5 months ago

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Thomas

I recently had a service done by this company, and overall, I had a positive experience. The response time was a bit slow, taking almost six months, but the service itself was efficient and the workers were clean. I haven't received a full bill yet, so I can't speak to the cost, but whenever I called, they were helpful. Overall, I would recommend them based on my experience.

5 months ago

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Valerie Glassboro, NJ

My representative, "Charlie," was very responsive and was able to get my solar panels installed pretty quickly. One of the questions below asks how long from time of signing contract did it take to install. My actual answer is more than 9 months. No fault of Charlie's. The initial representative that came to my house, no longer worked for the company. I was left hanging. I ran into Charlie at my cousin's house. Explained my situation to him, and he did some research, took me on and my panels were installed within 2 months! I still leave a 5 star rating, solely because of Charlie!

1 year ago

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Richard Occhiuto Southbury, CT

Starting with sales, and continuing thru installation, the entire process was handled very professionally and in an organized manner. But the best part is that since I received my 1st bill (April 2023) I have had a credit from the electric company (Eversource) each month (Mar thru June) for a total 3 month credit of approximately $600 - and that is with me using about 16,000kWh pers year which was costing me about $5,000 per year. So I strongly recommend speaking to Posigen if you are considering solar.

1 year ago

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Naydi Mobile, AL

So far no issues. The process is long and tedious. Too many inspections and some of them are done for the same thing. For example I had a company come out to do an inspection. They noted that I needed insulation in my attic. Then another company came and it was for another inspection and came to the same conclusion, that I needed insulation. All this took about 2 months before they finally did the insulation.

1 year ago

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Ignatius

The installation process went smoothly overall, although there were some delays with getting the system up and running. Communication between the town, utilities, and the installation team could have been better to avoid these delays. However, once everything was in place, the system worked well and the team was punctual and efficient. Overall, I would rate the experience positively.

1 year ago Edited January 10, 2024

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Mart

They know what they're doing. The second time around somebody called me to try to check in and see if the first team came and did what needed to be done and they came and they saw that it was done well and properly done. In my opinion it's great quality. It went very smooth. All the team came and they did what it needed to be done and got it done the one day. It was done it was expected. The response is very fast.

1 year ago

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Larry

I had a great experience with their customer service - they always answered my calls promptly and referred me to another person when needed. The installation was done professionally and quickly, and I was completely satisfied with the work. However, I was hoping to provide energy for all three apartments but could only do so for one. Overall, I give it a 4-star rating, as it's too early to judge its performance fully until I receive a bill and see how it holds up in different weather conditions.

1 year ago Edited January 10, 2024

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Filip

The process from start to finish was seamless and efficient. I was kept informed every step of the way, ensuring I knew what was happening and how the project was progressing. The installation was completed quickly and easily, and I was never left in the dark. My bill has significantly decreased, making it a highly cost-effective solution. I am extremely satisfied with the service provided.

1 year ago Edited January 10, 2024

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Roy

I had a positive experience with the solar panel company. They responded quickly and efficiently, although there was a slight delay in activation. The customer support was helpful and responsive. The installation team was confused at first but resolved the issue promptly. Overall, my electric bill has significantly decreased, and I am satisfied with the service.

1 year ago Edited January 10, 2024

PosiGen Solar Solutions Reviews

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