Moxie Solar (Out of Business): Read 805 User Reviews From Real Homeowners

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Verified Customer

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Pat East Moline, IL

I've seen Moxie buildings here in the Quad Cities and I want to go to somebody that was local for my solar. It's been been very good so far. Customer support's been really well and able to explain things to me whenever I had questions. Installation went rather well. They worked with us when we're trying to get a roof done and then they came out and they were able to finish it and get everything hooked up. Everything is gone through in the lighting system and have had no problems so far. I'm a disabled veteran and I didn't qualify for some of the the discounts on the products, but everything still worked out rather well.

3 years ago

Reply from Moxie Solar (Out of Business)

Pat, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Gary Shupe Mendon, IL

My experience with Moxie was great from the start. I had quotes and sales presentations from two competitors prior to Moxie. The choice to go with Moxie was obvious! They knew their product and understood my needs and goals, unlike the other two competing companies. All of their staff were always friendly and attentive to my questions and concerns. There was a small problem with a serviceman unsuccessfully installing a WiFi booster for the array transmitter. It required a follow up service call for another service person to reinstall the WiFi booster. All in all, it was a very minor inconvenience in regards to the entire installation process being scheduled and completed in a very timely manner. The system has been working as it should. I look forward to getting the utility bill to calculate the monthly savings! I enjoy pulling up the Enphase app on my iPhone to monitor the daily, weekly and monthly power generated.

3 years ago

Reply from Moxie Solar (Out of Business)

Gary,
Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are so glad to hear that you had a good experience with your Moxie team throughout the entire process, and appreciate your patience and understanding that mistakes happen sometimes. When they do, we make sure to fix them in the best way possible, as is the MOXIE way! We hope you enjoy your new system for many years to come. Soak up that sun!

Mar. 17th, 2021

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Verified Customer

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Smith Coralville, IA

We knew we have had a good friend who had used Moxie. They have always been there for us. Through the whole process, we've been nothing but pleased with all of them from the first person that came in the door to explain it to us and through the whole process and after they after the panels were on. The installation people were very kind and courteous and they were just really nice people. Explained what they were doing along the way... it was a really good experience. If we were thinking about leaving this home, we would hopefully have solar panels again with them because we are very impressed with the whole whole experience and we would go with Moxie again.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Mark Cedar Rapids, IA

I went online and looked up the solar companies in our area, so that's why I picked Moxie. It seemed like they cared about me and the needs that I had and just kind of treated me like part of the family. I think they had everything done in like two days. The only issue I had was there was an issue between Aliant energy and Moxie with something with my breaker panel wasn't right and it took a whole another month because they were kind of fighting between each other like "This is set up right", "No, you need to change this", but that was resolved. It took another whole month to resolve that. But the installation was great. Customer support would always return my calls or let me know what is going on with my system, what is being done next, just like what was upcoming, whats the next process pretty much, what was coming up next so I was informed. Very, very informative on the whole project.

3 years ago

Reply from Moxie Solar (Out of Business)

Mark, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Stephen North Garden, VA

I chose Moxie when I took a look at the various companies that I had proposed bids on. I looked at what the company standing was in the in the industry and with how they fared in the better business bureau. Installation went very smoothly. The equipment they provided was what I had asked them to provide. Very easy to reach and we're responsive when I contacted. I just thought their working with the various finance companies was was beneficial and it worked out well. I spent more money than I wanted to but then again its always the way it works.

3 years ago

Reply from Moxie Solar (Out of Business)

Stephen, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Miguel Peralta Cypress, TX

We recently went through a huge power outage in February in Texas. And, it seems like brown outs are more common now during the summer. So we decided to go with a solar and battery system with Moxie Solar. They are an outstanding company and they provide a turn key worry free experience from beginning to end as well as great value. And, it feels great that we are also taking advantage of the sunlight on our roof, pretty cool!

3 years ago

Reply from Moxie Solar (Out of Business)

Miguel,
Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. It was a pleasure doing business with you, and we are glad to hear that you had a good experience with your Moxie team. We are glad that your new system will help with future brownouts, and hope you enjoy it for many years to come! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Peter Iowa City, IA

Moxie had the right price and the representatives were very helpful throughout the sales process. I've usually had good response from them, but sometimes they get overloaded with business and aren't able to respond to me immediately. They took the installation process very seriously. Overall, I really appreciate that they took the time to educate me rather than just trying to sell me a bunch of equipment that I didn't really need.

3 years ago

Reply from Moxie Solar (Out of Business)

Peter,
Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and apologize for the delay of response on our behalf at times. Please feel free to use me as a point of contact if there is anything you shall need! Hona.Mattson@moxiesolar.com

Jun. 28th, 2021

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Verified Customer

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Craig Drury Albany, IL

They are a well organized installer of solar arrays. Once the paper work requirements were met, and there is a lot of that, we we put on a job schedule. Took several days to complete, as there are several steps. We did a ground mount system because we have plenty of room. Several different crews took their turn in completing their aspect of the construction. They were all respectful of our property. Cleaned up as they went. No refuse left to blow around. The paper work is phenomenal, this is America, but they helped explain whenever I had questions. They help with arrange for financing. I went with a two year same as cash option. The only downside I saw was communication up front. But given the pandemic environment that they were constrained by, no sit down at the kitchen table meetings to walk a customer thru each step of the process were possible. But they always answered the phone or replied to emails or text messages. I would welcome any queries from prospective clients that have concerns 4 Stars is as high as I ever go. 5 stars is a goal to strive for. Craig Drury Fulton Illinois

3 years ago

Reply from Moxie Solar (Out of Business)

Thank you Craig! We also strive for fives. Enjoy the sunshine!

Dec. 28th, 2020

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Verified Customer

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Michael and Andrea Peck

Moxie was extremely easy to work with. They helped us through each step of the process and created a unit to fit our needs. The process from start to finish took a long time, due to the many permits required for Solar. But each step of the way Moxie kept us informed about how things were progressing. We would recommend Moxie to anyone looking at solar energy and when we need to expand our energy needs; we will use them again.

4 years ago

Reply from Moxie Solar (Out of Business)

Michael & Andrea, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Jim

It seems to be working. They need to do a little more follow-up with their people down the road. Installation was fine except we didn't get all the kilowatt we could have because they had to make the installation smaller. I wish they could have given us a chance of buying a more expensive but more towards the actual number of what they originally put down in the estimate because when they figured it out they didn't leave enough room for the fireman that are required by the fire code. They did a good job of the installation itself. Sometimes you just don't know what's going on and they don't keep you updated.

4 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Thomas

They always immediately responded. They had multiple people involved in getting things done and they were all responsive. Installation was easy. I think they were here for two days but it was really unobtrusive. They were more expensive than other providers, I think because they have more infrastructure, but to us it was owrth it because they did everything from beginning to end, including all the interactions with the power company and helped us to get the tax information that we needed.

4 years ago

Reply from Moxie Solar (Out of Business)

Thomas, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Nate

We've had a variety of people helpfing from Moxie and they have all been excellent. It's a very complicated procedure getting all of the pieces in place and they were very patient and good at explaining it to us. Installation was really smooth and they did it very efficiently and safely. The panels have been working consistently. I would recommend anyone who's thinking about it to just start the process. It's a win-win situation in terms of money and helping the environment.

4 years ago

Reply from Moxie Solar (Out of Business)

Nate, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Peter

It seems to work and is not complicated. It turned out that the electric panel that we have could not handle the total amount of of panels that they had originally planned to do so we had to go with fewer panels and not cover as much of our electric bill as we had originally planned. They kept in touch and did what they said they'd do so that was good.

4 years ago

Reply from Moxie Solar (Out of Business)

Peter, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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John

I felt like when I had questions, everyone that I spoke to was very patient with me and made sure if there was a question that they stayed with me until I felt like my question was answered. Every interaction we had with not just the staff over the phone, but with the man who came and installed the equipment. From the first point to the last point everythign was just handled so well and so professionally. Installation was wonderful and went without a hitch.

4 years ago

Reply from Moxie Solar (Out of Business)

John, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Dave

It's working like it should. We are very pleased with the energy that is producing and the money we are saving on our bill. When we had a question about getting the Iowa credit for our income tax we were told one thing by the sales rep and a different thing by our tax preparer and when we called the moxie office and asked for some help with it, the person that answered the phone said "I don't know" and then hung up.

4 years ago

Reply from Moxie Solar (Out of Business)

Dave, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Janann

They went above and beyond in helping me get my tax credit and they're always really kind on the telephone. The installation process was just slick. They wer professional and it went together seamlessly. It's easy to use because we have the little grid or whatever on the side of our house and we can look it up online to see how much energy we are producing each day.

4 years ago

Reply from Moxie Solar (Out of Business)

Janann, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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J

It was very easy to get the panels installed. There was nothing for me to do except sit back and watch. They did everything and they asked questions about where I wanted things and took my input. I appreciate that. It seems to be working fine. They were very professional. Answered my questions and were very easy tow ork with. They handled all the permits. I didn't have to do anything but sign some stuff. Customer service were very responsive. They knew the answers and got back to me in a very fast way.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Alan B North Liberty, IA

We had a lot of fun getting to know the installation team. All questions were answered in terms we could understand. They maintained an ultra-clean and very safe worksite and showed respect to us and our property throughout the 3-day installation. Tyler Lo commented that our house was the first of a kind installation, so the team paid particular attention to the details of the job, cheerfully working around heat, cold, wind and rain.

4 years ago

Reply from Moxie Solar (Out of Business)

Alan, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Ken Welsch North Liberty, IA

Probably the best thing about Moxie Solar was how easy it was to have them install panels. They teamed up with local utilities to hold public information classes explaining every aspect of installation and use. They answered all the questions the public had. And then they took care of all the paperwork for installation and tax credits! Plus, these public information classes were also part of a group discount, where the more people who participated, the more of a discount we got. So we got easy, tax credited, discounted panels (which are cost-effective and environmentally friendly). Win win!

4 years ago Edited January 10, 2024

Reply from Moxie Solar (Out of Business)

Ken, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Angela and Troy Riverside, IA

The main issue that we've was that the raised portion of it stopped working and Moxie's big selling point is to monitor it for you.They basically did not for over 4 months and I finally addressed it today and they took care of us. That was my main disappointment with them-that they it didn't appear they were actively monitoring our installation and that was something that they said September part of company. I think they did a nice job with everything... I mean they were very proactive. They were they were quick to get it in 2 days and their crew was good. We did have one issue with the installation, but they did a good job for the most part of taking care of that.

4 years ago

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Verified Customer

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Matt Genoa, IL

They were the first solar company to contact me. Moxie Solar answered every question we've had and they've come out to fix it several times with no problem. Our inverter went bad and we weren't getting enough solar energy so we had to switch it out. I just don't feel that it's producing as much electricity as it should. I think our bills are higher than they we expecting them to be and it's not giving us the benefit that we thought it was going to. I feel like the salesman lied to us and said that our electric bills were going to be less than they really are. I'm not sure how this is going to pan out with the 20 years ROI, but right now we're starting to finally after a year see savings.

4 years ago

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Verified Customer

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Carl & Julia

It was a very good experience they were very professional and did a very good job. They got it installed very quickly... quicker than I thought. There was a problem with one of the panels after it was installed and they were out here right away to take care of the problem. They were actually out here before I knew what was going on. The system works - it cranks out the wattage that they said it would.

4 years ago

Reply from Moxie Solar (Out of Business)

Carl & Julia, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Randy & Angela Corydon, IA

In the conversations I had with Moxie I decided to choose them. Also their warranty and their ability to monitor several things for free. Everything works as it should and we're able to monitor everything in our usage. Anything that I've needed they responded to promptly and we had a couple of minor minor issues that happen with the installation. But they took care of everything so I wasn't left to deal with a bunch of mess after they left. They took care of any issues that arose plus they handled all the contracts and paperwork for me so I didn't have to do any of that

4 years ago

Reply from Moxie Solar (Out of Business)

Randy & Angela, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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John & Teri

I would recommend Moxie Solar to anybody. It's a good value. They were very nice and answered every question that came up. I liked all their data, their presentation, and their price. They answered every question and they even followed up a year later for the state tax credit. We have a two story house, so it wasn't an easy instllation, but it went really well and there was no mess in the yard.

4 years ago

Reply from Moxie Solar (Out of Business)

John & Teri, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Williams

I compared 3 different companies and I and I went with Moxie because they were the one that linked up with Midwest Renewable Energy Output per solar arrays in Johnson County. The project was delayed more than I expected, but they were swamped with business at the time. Once we got started it went great. During the project they contacted at least 5 different representatives and they were all very helpful and gave me the information I needed. I'm happy and satisfied and I haven't had any problems

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Ken & Kathy Cedar Rapids, IA

They were organized and we had a lot of confidence in their presentations. Then they followed through with really good service. They've always been very responsive to any questions we had. Recently, we had a panel go out and there was no argument if it was under warranty. They ordered a new one and put it in - very good service and wonderful installation.

4 years ago

Reply from Moxie Solar (Out of Business)

Ken & Kathy, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Johnson Iowa City, IA

We haven't had any difficulty with the equipment so we haven't had much contact with customer support since everything was installed. If I had any questions about anything, they were always really good about explaining what needed to happen and what we need to know. They made everything really simple and they seem to be very knowledgeable and professional and did an excellent job.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Henza

The installation itself was fine. It took a year to get the product because our village apparently was not happy with having solar panels so they kept postponing the permission to get it. Especially during this difficult time, they always got back to us whenever we called. They were good about getting back to us and finding out a solution to whatever questions we asked.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Finkelstein Georgetown, TX

It's been a pretty positive experience. There was no pressure from the beginning. I've had little trouble occasionally with the interface but the equipment works fine. I haven't had the production I thought I would have but generally in good shape. Installation was quick and when I've had issues, people have addressed it and gotten to the bottom of it.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Grobe Polo, IL

We were able to do everything after the initial visit over the computer, which was really helpful. We don't have to take time off work to work with them. I thought they were really great at explaining the process in terms that were easy for me to understand. Installation went very smooth. Our last two bills have been $14 and $16 for the month. That was incredible.

4 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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JOHN MORROW Horse Shoe, NC

Because of price, quality of workmanship and service. They were so easy to work with, from the initial no-pressure salesman, to our awesome project manager, to the professional installers. Everyone was always friendly and positive. Communication was wonderful!!! They answered our questions and addressed our concerns quickly.

3 years ago

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Verified Customer

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Stephen Geering Blue Grass, IA

Moxie Solar has a special gift for attention to all details and being able to explain these details in a way that we can understand. Especially the pay back period and how the system is designed so you do not over produce power you don't get reimbursement.

3 years ago

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Verified Customer

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Gina

Staff is very friendly and responsive. They’re very good about sharing information and documentation when you are interested. They gave me a lot of statistics and date which was really helpful for me. The equipment is well installed and doesn’t look intrusive.

3 years ago Edited January 10, 2024

Reply from Moxie Solar (Out of Business)

Gina, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Kimberly Coralville, IA

I like the fact that they are a local company. They are an industry leader. When I reached out to them, they would respond within 24 hours. Other companies I reached out to, never got back to me. We had a fabulous experience with every member of the team. Installation was flawless. Everyone was respectful. It is a great company to work with.

3 years ago

Reply from Moxie Solar (Out of Business)

Kimberly, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Please feel free to reach out if there is anything we can do for you going forward: hona.mattson@moxiesolar.com Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Barbara Angier, NC

Moxies seemed like a good company from my research. I got a good deal. I had a couple of problems and they were able to quickly remediate it with their tech people. It took a little longer than anticipated to get it set up but the process went fine.

3 years ago

Reply from Moxie Solar (Out of Business)

Barbara, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Sep. 9th, 2021

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Verified Customer

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Robert Perry, IA

It is not the cheapest but they have higher quality panels. Every was done quickly. The only delays were from on site. It was installed within three days. There was some rain that is why there were delays. They inspected it quickly.

3 years ago

Reply from Moxie Solar (Out of Business)

Robert,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and that things are working smoothly for you! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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Allen Evergreen, NC

Really has saved me on my electric bulls. Everything sounded good when I talked to the salesperson and they have been good about keeping in contact with me and the installation process was good. Everybody was good with everything.

3 years ago

Reply from Moxie Solar (Out of Business)

Allen,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and saving on your electric bills! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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Julian Davenport, IA

So far everything has ben good. It is cost effective and working good. It has worked out for me. They have been honest and the in this day and age honesty is valuable. They did what they said they were going to do. It is the best looking one compared to the others ones I have seen on people’s buildings.

3 years ago

Reply from Moxie Solar (Out of Business)

Julian,
Thank you for your business and taking the time to leave us a review! We are glad to hear that you had a good experience with your Moxie team, and hope you enjoy your new system for many years to come! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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John Holly Springs, NC

Moxie does a great job. They are great people. There was a little bit of a mix up in the beginning and they took care of it right away. I like that it is located near me. It could be a little cheaper but the quality is there so I am willing to pay a little more. It is working perfectly.

3 years ago

Reply from Moxie Solar (Out of Business)

John,
Thank you for your business and taking the time to leave us a review! It was a pleasure working with you. We are glad to hear that you had a good experience with your Moxie team, and are enjoying the benefits of your new solar system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Peter Dodgeville, WI

I was impressed with their customer service. Everybody answers the phone every time. I had a couple of questions and they got right back to me. The guy that came initially to install the system was really knowledgeable but they got rained out and they sent out a different crew that was not quite as knowledgeable.

3 years ago

Reply from Moxie Solar (Out of Business)

Peter,
Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, it was a pleasure doing business with you! Enjoy the sunshine!

Jun. 29th, 2021

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Verified Customer

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Ken Kleinheinz Cedar Rapids, IA

Moxie solar was extremely responsive to our initial inquiry, to our followup questions, to starting the process, to progressing through the approval processes, to completing the installation. There were no delays on their part. Their price was more competitive than the other bid that we received.

3 years ago

Reply from Moxie Solar (Out of Business)

Ken,
Thank you for your business and taking the time to leave us such a great review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. It was a pleasure doing business with you, and we are glad to hear that you had a good experience with your Moxie team from start to finish. We hope you enjoy your new system for many years to come! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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James Moss

Doug was great with getting things done for me. Now though they have Anna and her phone mailbox is always full. The Solar is great to have. I can't wait until it starts paying for itself. There is a big tree next to my house, and I mentioned it to the salesperson but he didn't seem to care so I never got a full day of sunlight. They are a great team to work with.

3 years ago Edited January 10, 2024

Reply from Moxie Solar (Out of Business)

James,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying soaking up the sun! Please feel free to reach out if there is anything we can assist with. My direct email is: Hona.Mattson@moxiesolar.com

Jun. 29th, 2021

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Verified Customer

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Roberto Paz Stafford, VA

They were able to answer all my questions anytime of day. If they were not able to answer it right then and there they would get back to me within 24 hours. They kept me updated and where I was in the process. I would definitely recommend Moxie for solar

3 years ago

Reply from Moxie Solar (Out of Business)

Roberto,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and Thank You for your recommendation. We hope you enjoy your system for many years to come! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Charles Coy Lacona, IA

Everything went as planned. Except for when the crew trenched across my driveway they left a huge mess that is yet to be cleaned up. I'm told that someone will address this in the future. I'm still waiting but confident that it will get taken care of, I hope

3 years ago

Reply from Moxie Solar (Out of Business)

Charles,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, though I apologize for the delay in cleanup on our behalf. I will contact you directly so we can work on fixing that for you. We do hope that your system is working smoothly, and that you benefit from it for many years to come! Enjoy the sunshine!

Jun. 29th, 2021

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Verified Customer

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Anonymous Adel, IA

Their sales department is really good at describing what they do and what they have to sell. I compared prices with other companies and it seems more reputable than other ones out there. They have been fairly good at responding. It has gone fairly smoothly. It looks like it will be very durable from the sun, heat, and cold.

3 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 30th, 2021

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Verified Customer

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Donna Atalissa, IA

The only negative I have about Moxie is that they damaged some of the drywall in my garage when they were installing. They said they would be back to repair it and it has been six weeks and there hasn’t been any progress on it getting fixed. Other than that it went smooth and quicker than I thought. It all looks top notch and we are satisfied with it.

3 years ago

Reply from Moxie Solar (Out of Business)

Donna,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had an overall good experience with your Moxie team, though we apologize for the frustrations that have been caused by a delay on our end. I will get make sure to update our Service Department of your issue. Please feel free to reach out to me directly: Hona.Mattson@moxiesolar.com
We are glad to hear that everything is running smoothly and looking sharp. We hope you enjoy your new system for many years to come! Soak up that sun!

Jun. 30th, 2021

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Verified Customer

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Pamela Salem, OH

Sales team is very good. They followed up on every questions in a timely manner. If I needed to leave a message, they called me back very quickly. If I had questions, they had answered. Installation was slow but it seems to be working well. My electric bill has dropped form over a hundred dollars a month to ten dollars.

3 years ago

Reply from Moxie Solar (Out of Business)

Pamela,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and we LOVE to hear electric bill success stories like yours! We hope you enjoy your new solar system for many years to come. Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Ingrid Belding North Liberty, IA

While everyone we met was pleasant, we do think it would help if they had a different method of project management. Our system was not properly hooked up in the sense that the panels were not all entered in the system so half were not counting in the energy tally - it took techs 3 weeks to come back and fix that. Installers were quick, but left exposed roof areas between some panels for vents. After they finished we looked and mentioned it looked like 2 panels were missing. They explained why they did it that way and said they ‚Äú could have moved the arrangements to keep them all together‚Äù but they didn‚Äôt ask us so we never had input. Found that there are ways to install over those areas that they didn‚Äôt use.Communication was not always smooth: many different contacts for separate parts of the process. We haven‚Äôt received a manual or link to one for our system. Our Powerwall did not arrive yet, over 6 months since we signed our agreement. That is supposedly a COVID related delay issue with Tesla.

3 years ago

Reply from Moxie Solar (Out of Business)

Ingrid, thank you for your business and taking the time to leave us a review. We appreciate your honest feedback so we can work on improving our process. I will forward your concerns to our customer service department for further action.

Feb. 4th, 2021

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Verified Customer

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Ce Sterling, IL

Moxie's professionalism was great. I was kept updated on everything they were doing and why they were doing it. They cleaned up after the work was completed. They were all polite and had always working. You could tell they enjoyed their job and co-workers. Would definitly recommend!

3 years ago

Reply from Moxie Solar (Out of Business)

Good to hear it. Thank you and enjoy the sunshine!

Feb. 1st, 2021

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Verified Customer

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Andrew Jeffrey Anamosa, IA

Moxie Solar has been a pleasure to work with. They were very responsive to all of my questions and status requests. They were very efficient working with our electric provider to get all of the paperwork done quickly. Would highly recommend Moxie for your solar install.

3 years ago

Reply from Moxie Solar (Out of Business)

Andrew, thank you for your business and taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Jan. 5th, 2021

Moxie Solar (Out of Business) Reviews

Summary of Reviews