Name: Fusion Power
Rating: 3.5

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Anonymous Sun City, AZ

It took a while to get through to the customer service due to Covid. They kept giving me the run around a little bit.

3 years ago

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Zachary Leander, TX

Everyone was very punctual and pretty quick to get back with me.

3 years ago

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Breland Mesa, AZ

I guess it does what it's supposed to do but it's very expensive and does not save any money contrary to the marketing material.

3 years ago

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larry Wood Peoria, AZ

I have nothing but positive actions with the compnay

2 years ago

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Michael Woodall Glendale, AZ

Been waiting one year to complete hook up. Made at least 6 reservations to hookup, then tell us they will walk us through it to hookup ourselves.

2 years ago

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Tamika S Dixon Buckeye, AZ

I still pay a high electric bill. 400 to 500 a month in the summer. The main reason for getting solar.

2 years ago

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Donald Chisholm Florence, AZ

Great except for hang up with sales rep about perks after install

2 years ago

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Mayra Youngtown, AZ

Great service when it comes to asking questions

2 years ago

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Ronald L Kehl Sun City West, AZ

Have tried many times, emails and contact to get my friends/family rebate. No joy yet, over a year now!!

2 years ago

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K Arizona City, AZ

Installation was fine, the process just took a long time for it to be turned on.

2 years ago

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Donald Sun City, AZ

This was a mistake. I made calls to their customer service and never got calls back. I would recommend other people check out other companies.

2 years ago

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Rosa Cervantes Florence, AZ

It does help save on my electricity and it is all about saving money

2 years ago

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JAMES FREEMAN Glendale, AZ

seems a bit pricey for the monthly lease but my APS bills are much lower.

2 years ago

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Kristi Trachte Surprise, AZ

You can get solar at a better price do it, their loan is to get you to pay more.

2 years ago

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Guzman Frank Phoenix, AZ

Customer service is exceptional!!! Staff is on top of it!!!

2 years ago

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William Messersmith Sun City West, AZ

I believe that my system under performs it's capability because the inverter is undersized.

2 years ago

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Gary Rippentrop Sun City West, AZ

Never instructed on how to track power usage or surplus. Suspect not enough panels.

2 years ago

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Robert Anders Buckeye, AZ

Haven't paid an APS bill in over two years.

2 years ago

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Robert Jenkins Goodyear, AZ

good upfront sales and install but once installed, not a word from the company

2 years ago

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Ronald Sun City West, AZ

Excellent to work with and reliable for information

2 years ago

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Jim Gray Sun City, AZ

Rate of power was miscalculated and monthly lease was too high

2 years ago

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Domingo & Ezther Solis Arizona City, AZ

George was very good at his job. Made it smooth and easy for us.

2 years ago

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Cassandra Thomaseec Coolidge, AZ

Always available for questions, clarifications or concerns.

2 years ago

Reply from Fusion Power

Thank you

May. 24th, 2021

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Bill Gilbert, AZ

Very professional and were dependable. They were on time

2 years ago

Reply from Fusion Power

Thx

May. 24th, 2021

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LaDonna Bishop Phoenix, AZ

Great customer service and communication.

2 years ago

Reply from Fusion Power

Thank yoy

May. 24th, 2021

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Karin Lamb Phoenix, AZ

Any time I had a question they were there to answer.

2 years ago

Reply from Fusion Power

Thank you

May. 24th, 2021

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Carl Phoenix, AZ

Overall satisfaction Great support. Good team work.

2 years ago

Reply from Fusion Power

Thank you

May. 24th, 2021

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J Sykes Surprise, AZ

Their referral program took a long time for us to receive our rewards.

2 years ago

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Salazar Eloy, AZ

Rushed to sign papers, couple things promised to make sale, didn't fulfill all sales picthes, panels not making enough

2 years ago

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Susan Wheeler Yuma, AZ

Salesman followed through from start to finish

2 years ago

Reply from Fusion Power

Thx!

May. 24th, 2021

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Armando Carranza Florence, AZ

Because they signed me up with out having inventory I had to get my solar in 2 steps but with a few months in between.

2 years ago

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Darlene Krenzel Sun City, AZ

Very helpful. Always answer questions I have.

2 years ago

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Stevens Sun City West, AZ

Customer service is terrible, your attention to our concerns and questions were devoid in nature. Original rep a liar and non-communicative.

2 years ago

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Kerry Mesa, AZ

Not helpful on following thou when they dropped the ball on a cash payout. Dragged their feet till loan was approved and sold off.

2 years ago

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Michael Evans Sun City West, AZ

THE INSTALL WAS NOT DONE CORRECTLY HAD TO BE INSPECTED THREE TIMES FOR THE SAME PROBLEM

2 years ago

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Bob Ritala Sun City, AZ

Excellent system, great customer service

2 years ago

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Barend D De Beer Sun City West, AZ

Perfect installation and excellent follow up service.

2 years ago

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Michael Dugan Sun City West, AZ

Like the results I have received so far. Looking forward to Summer savings

2 years ago

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Kevin Chandler, AZ

They just wanted to sell me solar and lied about most of the process and no follow-up on inner workings . I would never use this company again

2 years ago

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jans mitchel Arizona City, AZ

Have been helpful in all aspects of getting solar.

2 years ago

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Judy Cameron Surprise, AZ

Haven’t dealt with the company except installation and cleanup

2 years ago

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Sam Travis Phoenix, AZ

They kept me informed and up to date. Answered all my questions and concerns

2 years ago

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Wyman Atwater, CA

The solar panels have not been hooked up correctly and we have been waiting a year and half. We don’t have anything to show for it.

3 years ago

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Sharod Mesa, AZ

It’s been on two months and it is still not turned on and I don’t know what is happening.

3 years ago

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Bill Sun City West, AZ

They didn’t install it right. I never received a layout to see what it would look like and it is not the best.

3 years ago

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Ivory Phoenix, AZ

I don’t get replies back when I contact the company. They don’t like to hear people complaining. I don’t like fusion power.

3 years ago

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Witte Florence, AZ

Fusion Power does not follow through with things, I don’t know if it was the right company for us. It is not working as well as they said it could.

3 years ago

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Ronald Queen Creek, AZ

The process was pretty simple and good, it just took a while to do it.

3 years ago

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William Phoenix, AZ

The company has been very quick to answer questions.

3 years ago

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Virginia Mesa, AZ

It's never worked. I would recommend that no one use this company ever. I'm totally disappointed and I still to this moment do not have solar.

3 years ago