Name: Fusion Power
Rating: 3.5

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Christa Harris Phoenix, AZ

Do not do business with this company! Review what your AVERAGE monthly utility bills are. If you receive a quote from them, carefully review the monthly loan amount you will be required to pay compared to your AVERAGE monthly cost without solar. You will clearly be able to see that it is not a financial sound decision to utilize solar. They will oversell you on what you need and the maximum annual tax credit is only $1,000.

10 months ago

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Wild West Unlimited Phoenix, AZ

WHY do you guys obviously train your people to continue to know or ring the doorbells of the houses that have BIG signs stating, "NO SOLICITING"??? .... Josh was just at my door ringing my doorbell. It's obvious to me that it's your training telling him that it's ok to disregard signs on the doors that politely states, "No Soliciting". Because of that, it's YOUR leadership who is putting your people in a bad situation. When I mentioned to him to WALK AWAY from houses that have these signs, his response was, "I don't care!" You people have problems on your hands!!! He has NO idea that I have the entire recording of his wrongdoings. The only thing he did right was walk away when I said to get off my property. I work from home and I do NOT need solicitors or anyone knocking at ANY time whatso ever, but it's obvious that training sees things differently. I will NEVER do business with your company in ANY way! I will ALWAYS steer people looking for solar in a total different direction than yours!!

1 year ago

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Hayes Household Goodyear, AZ

They are one of the worst companies. They will lie and tell you what they will due but never do what they say they will do, Cannot trust this company. Since they will not contact us after several phone calls and emails we've decided to contact the finance company and let them know we will not make any further payments until Fusion has completed the work they promised. One of our neighbors and another friend of ours we have spoke with have decided not to go with Fusion to get solar so we;re glad they have listened to us. We are contacting an attorney to get this problem resolved. Do Not Have This Company Install Your Solar .

1 year ago

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Edward Wager

The sale is fast but full of clows. They do not explain the plans well until is installed. Installation was fast. Overall service is terrible. They do not take responsibility for their sales staff.

8 months ago Edited October 2, 2023

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Daniel J McCarthy Peoria, AZ

Willing to share information about solar panels and latest news

2 years ago

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Williams Sun City, AZ

It's great! I'm saving each month. Have not paid electric bill in over a year.

2 years ago

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Perry Hachler Scottsdale, AZ

Fantastic service and equipment., The people are very competent.

2 years ago

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carol houck Sun City, AZ

very easy to understand power useage and getting credits from aps is wonderful

2 years ago

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Melvin Turner Queen Creek, AZ

I had to get the state involved to get the install completed. It was months before it was done. Would not work with them again or refer them to anyone else

2 years ago

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Christopher Phoenix, AZ

Everything seems to be working fine and I get good responses in my email about the production.

2 years ago

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Bob Reynolds Phoenix, AZ

Despite delays due to Covid our installation was completed successfully.

2 years ago

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Ken Boucher Sun City West, AZ

It works and I'm saving $$ but installation took two (2!) months. Inspection failed twice!!! I would not recommend this company.

2 years ago

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Michael T Carter Phoenix, AZ

Discussed, planned, executed and now enjoying the Solar solution.

2 years ago

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Mark Thill Sun City, AZ

No cost installation, no maintenance for us, ease of getting established

2 years ago

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Gonzalez Goodyear, AZ

A great program. They offer great services. It has been pretty seamless.

2 years ago

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Anonymous Mesa, AZ

Fusion Power has competitive rates. Their installation is very good.

2 years ago

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Linda Wells Sun City, AZ

Not covering what I was told. Was suppose to cover 120% of my electric bill and it is not doing that.

2 years ago

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Jim Germain Sun City West, AZ

Through, friendly and professional. Knowledgeable, clean and helpful.

2 years ago

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Steve A. Nelson Phoenix, AZ

Our house on Sahuaro Dr. is doing O.K. but the house on Altadena is more expensive with solar than it was without!

2 years ago

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Christopher Sharp Arizona City, AZ

Very caring with customer service and efficient with the way it was installed

2 years ago

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Dana D Wilson Wickenburg, AZ

Was there when they said they would be finished the job fast

2 years ago

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Danny J Engler Sr Sun City, AZ

Very good product and program and it is saving me a lot of cash.

2 years ago

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Harley L Funk Sun City, AZ

Pretty well off-sets my electric bill. Almost $300 ahead for this year.

2 years ago

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Tom Sun City, AZ

Installation was excellent it the system works really well though it could be a little cheaper.

2 years ago

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Earle Sun City, AZ

Quite satisfactory overall. They took care of any issue I’ve had. It has been smooth.

2 years ago

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Terry Mesa, AZ

Good price but they didn't meet the install date. Haven't had any problems with the equipment.

2 years ago

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Lynn Florence, AZ

Very knowledgeable and helpful. Took care of everything, permits, HOA, etc.

2 years ago

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Jerry Gold Canyon, AZ

Sales people believing in and owning the system they sell speaks for itself

2 years ago

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John G Mesa, AZ

They did everything they said they would do and did it on schedule

2 years ago

Reply from Fusion Power

Thanks John!

May. 24th, 2021

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Scott Phoenix, AZ

Job done right the first time, competitive pricing, family like atmosphere

2 years ago

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Matt Siggins Phoenix, AZ

It was hard for me to get valid follow up questions answered after my system was installed

2 years ago

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Jesse Ortega Phoenix, AZ

Excellent customer service, they have a great monitoring app.

2 years ago

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Glenice Gibson Sun City West, AZ

I feel like I was mislead by the rep. My bills were not high enough to warrant solar. My bills are more with solar than they ever were without solar.

2 years ago

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Bruce Walag Chandler, AZ

Super fast, probably too fast. Waiting for inspections is taking the longest

2 years ago

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Chris Brown Mesa, AZ

Speedy service and detailed explanations during the selling process

2 years ago

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Terry erickson Scottsdale, AZ

Process was easy and I like that I'm supporting solar energy!

2 years ago

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Larry Larson Mesa, AZ

They were responsible in their dealings with us and honest.

2 years ago

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David Pickron Gilbert, AZ

Did not live up to there promise. Electric bills are higher than before solar. Admit they did not know what they were doing with SRP, and it showed.

2 years ago

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Adrian Peoria, AZ

The installation process seemed to be pretty easy. I find customer service to be informative.

2 years ago

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Charlotte Sun City, AZ

They've always answered any questions that I had. It looks good to me.

2 years ago

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Hickman Sun City West, AZ

It took several months before they got around to installing it. It was slow but it works great.

2 years ago

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Jose Glendale, AZ

Best price and the team is really responsive and the equipment works.

2 years ago

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Attarian Mesa, AZ

Seems to be working well. It went up very smoothly. It has been a very pleasant experience.

2 years ago

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Richardson Gilbert, AZ

It’s expensive but it works as advertised and they are easy to work with.

2 years ago

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Anonymous Mesa, AZ

Nobody answers or returns our calls with our questions. We haven’t even been able to use our panels.

2 years ago

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Anonymous Mesa, AZ

Liked the salesman, I trust him but I don’t feel like I get good responses from customer service.

2 years ago

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Mary Phoenix, AZ

The company that handled the installation was excellent but the sales people don’t return phone calls very fast.

2 years ago

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Patti Phoenix, AZ

Equipment is acceptable. Customer service is helpful but sometimes a little slow.

2 years ago

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Navjot Mesa, AZ

It was installed quickly and the process was good. They have responded quickly to any request I’ve made.

2 years ago

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Anonymous Surprise, AZ

Easy to read and fast installation. Whenever we have issues, they always fix it quickly.

2 years ago