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Freedom Solar Power

Freedom Solar Power

Name: Freedom Solar Power
Rating: 4.2

4.2

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134 User Reviews

7.8

Overall Score

4.2

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134 User Reviews

7.8

Overall Score

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Company Details

Panels from

SunPower

Inverters from

SunPower

Workmanship Warranty

Lifetime

Equipment Warranty

25 Years

States Serviced

Time in Business

16 Years

Company Headquarters

4801 Freidrich Ln Ste 100, Austin, TX 78744

Number of Reviews 134

info Source of Information

Message from

Freedom Solar Power

Freedom Solar is a full-service solar company installing solar panels and backup power systems for homeowners and businesses since 2007. Our mission is to empower everyone to get clean, affordable, reliable energy from the sun.

If you choose to install solar panels, our commitment to you starts from our initial consultation and continues for the life of your system.

Our 25-year power, product, and workmanship warranty ensures that your asset will produce returns for decades.

We provide the strongest warranty because we believe that personal accountability creates quality customer service, and building relationships is the only way we grow.

Give us a call today and join the solar revolution!

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

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LAST UPDATED: September 25th, 2023

Founded in 2007, Freedom Solar Power is one of the nation’s leading turnkey solar installation companies, providing high-quality, cost-effective solar solutions for residential and commercial markets. More than 191.5 megawatts of solar power systems have been installed since its founding–enough electricity to power 158,000-plus homes for an entire year and the equivalent of taking 175,000 cars off the road.

Freedom Solar's team boasts a combined 25+ years of solar installation experience and is the only Master SunPower dealer in the states of Texas, Colorado, North Carolina, Central Florida, and Southeastern Virginia.

Freedom Solar Power has also been named a "Top 500 Solar Contractor" by Solar Power World magazine for nine years running, achieving the award every year from 2013 to 2021.

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The Good

Solar Financing
SunPower Master Dealer
Battery Options
Warranty Length
Online Monitoring

Solar Financing

The Texas-based solar installer offers its customers multiple payment options to choose from, including cash purchase and loan financing. With a variety of ways to buy solar energy, customers can find an option that fits their needs.

Down payments for solar panels can be as low as $0.

Homeowners that opt for a cash purchase or loan qualify for the Federal Tax Credit. Contact your local power company to determine if net metering can save you money as well.

SunPower Master Dealer

Freedom Solar Power uses SunPower as its solar panel manufacturer and has secure Master Dealer status in both Texas and Colorado. As a SunPower Master Dealer, the solar company's representatives have undergone advanced training to aid in installing SunPower's high-quality solar equipment and products.

As a manufacturer, SunPower's solar panel and inverter modules are unmatched in terms of energy efficiency and durability. Any solar power system with the SunPower logo is built to last.

The solar panels installed by Freedom Solar Power are designed to withstand harsh weather conditions and wear and tear over time. In fact, the panels are certified by Underwriters Laboratories Inc. to withstand hail, hurricane-force winds, extreme temperatures, and rainstorms.

Additionally, Freedom Solar Power panels have no moving parts and are virtually maintenance-free once installed, making them both cost-effective and time-effective for the customer.

Battery Options

Freedom Solar Power also provides home backup power for homeowners interested in upgrading their solar energy system.

The company will be able to help customers determine whether they need a backup battery or generator to meet their energy needs.

Solar energy storage can help Texas homeowners save money on their electric bill while also harnessing energy for emergency use, such as a power outage.

Freedom Solar Power's preferred energy storage products include the Tesla Powerwall battery and the Kohler Generator.

Warranty Length

The team at Freedom Solar Power places a great deal of confidence in the PV solar systems it installs. As a result, each system comes with a 25-year power output warranty for all rooftop solar panels. If the panels do not produce the amount that the customer was quoted for, Freedom Solar Power will pay them the difference.

Online Monitoring

Freedom Solar Power continuously monitors the solar systems it has installed. In addition, customers are given access to a web-based monitoring application that will provide them with information about their system's output and performance, as well as how much money they are saving on energy.

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The Bad

Customer Service Complaints

Customer Service Complaints

Reviews are an important source of information for prospective customers to consult before working with a company. Therefore, we want to note that some customers have left disappointed reviews regarding Freedom Solar Power's customer service.

However, we're pleased to see that the company has responded to those reviews with an offer to make things right. This indicates that the company is committed to customer satisfaction, even when mistakes are made.

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The Bottom Line

Freedom Solar Power has more than a decade of experience in the solar industry. The company offers turnkey solar installations with a robust warranty, durable equipment, and online monitoring.

We recommend that homeowners read verified Freedom Solar Power reviews to see if this company matches their needs.

If you live in Texas, Virginia, Florida, or Colorado and would like to work with a qualified solar installer backed by an industry-leading manufacturer, Freedom Solar Power might be right for you.

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Message from

Freedom Solar Power

If you choose to install solar panels, our commitment to you starts from our initial consultation and continues for the life of your system.

Our 25-year power, product, and workmanship warranty ensures that your asset will produce returns for decades.

We provide the strongest warranty because we believe that personal accountability creates quality customer service, and building relationships is the only way we grow.

Give us a call today and join the solar revolution!

Learn More About Our Guarantee

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User Reviews

Star Rating

4.2

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134 Reviews

Review Breakdown

5 grade

63%

4 grade

16%

3 grade

2 grade

1 grade

10%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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Herbert Riverview, FL

Freedom Solar Power is a company that Delivers on it's customer service. Always available and delivers on keeping their customers needs paramount. From start to finish my concerns were always answered in a very short time, any issue I had they gladly resolved them. I am extremely satisfied with them and would recommend them highly. Their solar panels are exceptionally great as well..I also installed a Tesla Power Wall which works seamlessly with my panels.

7 months ago

Reply from Freedom Solar Power

Hi, Herbert. This is the kind of feedback that we love to hear because our core values include putting people first and going above and beyond for every customer. We're proud that we lived up to your expectations and are grateful that you chose to work with us. Thank you for your recommendation!

Feb. 3rd, 2023

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Featured Review

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Angel Phil Winter Garden, FL

I had an awesome experience working with Freedom Solar. Shane had so much patience with me. He is always available to adress questions and concerns and therefore gained my trust very quick. He is very professional and knowledgeable. The entire process from introducing the solar system and the company, explaining the functions and process, doing the math, guidance, helping me meet my goals, to the installation and everything else post installation was excellent. It went smooth and as planned. There were no surprises and no delays. I am happy with my solar power and I am absolutley recommending Freedom Solar.

7 months ago

Reply from Freedom Solar Power

Hi, Angel. Congrats on going solar! We're so happy to hear that Shane and the team did a great job making your solar experience a positive one from start to finish. Thank you for choosing Freedom, and we appreciate your recommendation!

Feb. 10th, 2023

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Michele Meza Planada, CA

Freedom forever is fantastic! I recommend them to my friends coworkers and anybody that is interested in solar panels . They care about how you feel and help in any way by explaining the steps of the whole process installing solar panels.. The staff are all wonderful. The people that came to my house to install the panels answer all my questions. It was the best decision I made for me and my family . I want to thank the Freedom staffs .

5 years ago

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Will Tabada San Jose, CA

This a great company. I installed 46 panels on my home and loving being off the grid and generating more than I need to ensure for future growth.

4 years ago

Reply from Freedom Solar Power

Congrats on going solar and thank you for the review!

Mar. 17th, 2021

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Kevin Peterson Los Banos, CA

freedom came out and installed 4kw worth of panels, explained the cost and if I find that they estimated the wrong number of panels they would add panels at their cost guarantied for 25 years and the people were very friendly. soon as PG&E does check a person from freedom will be with them and will instruct me on care and proper use of the system

4 years ago

Reply from Freedom Solar Power

We're so happy you had such a great experience - congrats on going solar!

Mar. 17th, 2021

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HERACLITUS MAXIMUS Austin, TX

After conducting extensive research with various top-rated solar companies, I am truly pleased to have chosen Freedom Solar as my main solar installation company. Freedom solar is simply the BEST solar company since they offer the best warranty, the panels are the best in the market and their staff (like Juan G) are simply the best equipped to handle all complex questions regarding going solar... I deeply appreciate the professionalism and dedication of my Energy Consultant (JUAN G) who assisted me from the very start. Juan was extremely professional and explain everything there is to know about solar installations intricacies and the great benefits solar offers... Unfortunately, due to an urgent unforeseen family situation, I had to postponed my solar project until I come back to my hometown :( Despite, the obstacles and personal situations I am encountering, I am convinced I will come back to Freedom Solar to resume my solar installations since there is still time to benefit from the federal tax rebates and Freedom Solar world-class costumer service. R/ Eric D.

3 years ago Edited September 14, 2021

Reply from Freedom Solar Power

We are so happy that you had such a great experience with Juan . We wish you the best and are here whenever you need us. Thank you so much for your review.

Mar. 17th, 2021

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Abraham Navarro Humble, TX

We chose Freedom Solar from 5 other installers because of their pricing, no pressure quote and quality Sunpower panels. We haven't paid a light bill in a year. Our account balance with Reliant has been in credit status from the start. We earned $-305.93 in credit last summer(8/21/20) and $-161.29 in credit this winter (2/24/21). Needless to say were extremely satisfied and recommend Freedom Solar.

2 years ago

Reply from Freedom Solar Power

Hi Abraham - We are so happy to hear that you've had such a wonderful experience with the Freedom team and your system! Thank you for your recommendation and congrats on going solar!

Mar. 25th, 2021

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Verified Customer

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Michael Boerne, TX

It is not quite as efficient as they stated it would be but it is still functional. There were a couple of little blips during the installation process but it all got sorted out. They were able to get it finished in five hours.

2 years ago

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Verified Customer

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John Ornelas Austin, TX

I’ve had freedom for about a year and it has been working great. It is producing very well. There were no issues when it was installed. The customer service is very knowledgeable and able to answer all my questions.

2 years ago

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Verified Customer

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Olan Boerne, TX

It's working like it is supposed to and it looks better than other solar panels I’ve seen around. Any issues are responded to quickly.

2 years ago

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Verified Customer

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Lujan Austin, TX

Installation was pretty smooth. The scheduled a visit to look at the property and then made it official and gave me a date and within two days the equipment was installed. They are quick and responsive and super friendly in customer service. I haven’t had any issues.

2 years ago

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Verified Customer

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Green Boerne, TX

Better than I was expecting, we’re producing more than I thought.

2 years ago

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Joseph Boerne, TX

The system is reliable and it does it’s job. I am waiting on the software application to monitor the system but that is the only complaint. It has all gone well.

2 years ago

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Verified Customer

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Schulwolf Austin, TX

Overall the experience with freedom solar has been positive. Everything seems to be working. Everybody has been excellent. I would recommend them to others.

2 years ago

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Verified Customer

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Stuckey Austin, TX

I got a great deal. They made it very easy. My issues were anticipated and they took care of them. The inspector said it was one of the more professional jobs she had. So far it has been reliable.

2 years ago

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Verified Customer

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Bunton Boerne, TX

We had a lot of issues with the electric company but Freedom was patient and we were able to get through it. Their technicians pay attention to details. They follow through until the process is complete.

2 years ago

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Verified Customer

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Anonymous Austin, TX

I like the installation and the warranty. They have been good communicators and it has goen according to schedule.

2 years ago

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Verified Customer

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Florio Boerne, TX

It's a good system. I like the design and the ability to expand the system and that it is easy to install the panels. I didn’t have a good experience with their customer service. The process is long and drawn out and I was disappointed with them from the start.

2 years ago

Reply from Freedom Solar Power

Hi Florio - We are always looking to improve and we appreciate your feedback, if there is anything we can do to assist you or if you'd like to provide additional comments please don't hesitate to email us at [email protected]

Jul. 9th, 2021

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Verified Customer

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Brad Austin, TX

The system is pretty expensive but the quality is up there. It is the best technology in the industry. Even their competitors know that is true. They gave me all the information I needed to make an educated decision. I feel really confident able to performance and the longevity of the system. Everybody has been helpful and knowledgeable.

2 years ago

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Verified Customer

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Hodges Austin, TX

They’re awesome. Any time I have a questions, they jump on it real quick. The quality is the best. They use sun power equipment and it is probably the best on the market. They were very quick and clean with the installation.

2 years ago

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Verified Customer

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Hernandez Austin, TX

We were hoping to get a little more electricity generated but overall it is helping our bill a lot. It also took longer to install than we wanted because of contracts with the city but it has been good.

2 years ago

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Verified Customer

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Furgison Austin, TX

After doing some research we decided on freedom. They are local to our area. It can be hard to get a hold of someone in customer service but otherwise they are great. They got it put up in one day. They came out bright and early in the morning. The crew was great. They knew our exact specifications. We had some questions and they were able to answer. It looks gorgeous and the app is simple to see what we are producing. I would recommend them to anyone.

2 years ago

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Verified Customer

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Pacheco Boerne, TX

The best warranty and installation was great. It went fast and smooth. Their customer service has a high response rate. They are professional. I also like they use Sun Power solar panels.

2 years ago

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Verified Customer

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Tanner Austin, TX

The process is seamless. They showed up and weren’t destructive at all. We knew what was happened the whole time. It is able to generate enough power to get a rebate from our city.

2 years ago

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Verified Customer

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Tracy Boerne, TX

Installers are very professional but I am not happy with the actual placement of the panels.

2 years ago

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Verified Customer

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Kane Boerne, TX

High quality panels, some of the best in the world. It produces very well and has a low degradation rate. Really solid equipment. The installation practices are good. They are a really good company and their prices are good. Anybody should be comfortable with them.

2 years ago

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Verified Customer

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Smola Austin, TX

Their app could use some work but other than that the quality of their product is fine. We’ve had them for over a year and they are working very well. None of the cells have gone out. It is working as expected.

2 years ago

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Verified Customer

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Anonymous Austin, TX

Customer service is always willing and able to answer questions. The only negative thing was they miscalculated some local coding on the number of panels they can put up. Installation was pretty uneventful. The system is running low. We were promise 39 percent and it is more around 26.7 percent.

2 years ago

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Verified Customer

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Rocha Boerne, TX

I highly recommend this company. The product is high quality. It was put up quick and easy and they have been prompt and professional.

2 years ago

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Verified Customer

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Chumlea Austin, TX

It seems to be working well. Customer support has been receptive and attentive. I have recommended them to several other people.

2 years ago

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Verified Customer

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Anonymous Austin, TX

System is consistent and very accurate. It is always producing what was guaranteed. All the individuals have been very professional.

2 years ago

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Verified Customer

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Anonymous Austin, TX

There was a minor glitch and that was addressed soon and fixed. It has been smooth working with them.

2 years ago

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Verified Customer

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Gero Austin, TX

My utility bill was cut in more than half. I’ve always gotten prompt responses from support. Even the sales associate told me not to hesitate to call any time. They made sure everything was cleared with city. They were very thorough step by step.

2 years ago

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Verified Customer

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Goddard Austin, TX

We like their product and recommend them all the time. Our friends and neighbors ack about them. Everyone wants them now. We feel like they have everything we needed. We loved the sales guy and customer service has been there anytime we needed anything and they are friendly. We had a hiccup, it turned out to be a bad part, they were really quick to replace it. It was really easy. It has been really reliable,

2 years ago

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Verified Customer

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Wucher Austin, TX

Seems like a product and it is saving me money on my electric bills. The people are very knowledgeable and helpful.

2 years ago

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Verified Customer

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Hill Austin, TX

They have the best panels on the market as far as the most efficient with the fewest number of panels in order to create the power we need for our home. They were on time with the installation and gave me a brief explanation of the app. It is simple. I was kept updated every step of the way.

2 years ago

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Verified Customer

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Anonymous Boerne, TX

I am glad I went with them. I liked the sales guy. They were clean when they had it installed. Nothing was damaged. It was a good experience.

2 years ago

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Verified Customer

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Boone Austin, TX

I’ve been very pleased with it. I’ve had good results. The equipment seems to be working well for the last seven to eight months. We had one small equipment problem and it was fixed to our satisfaction. They are responsive to every concern.

2 years ago

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Verified Customer

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Austin Austin, TX

Good quality equipment and helpful customer service. They were quick to respond and helped me navigate the power restoration process.

2 years ago

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Verified Customer

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Mccollough Austin, TX

There were a couple of communication breakdowns where I wasn’t notified of certain things. In general though they work good and I haven’t had any real issues.

2 years ago

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Verified Customer

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Anonymous Austin, TX

I really appreciated my sales person because they stayed with me through the installation and over a year. It has been a really smooth and easy experience and the product is quality.

2 years ago

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Pocquette Austin, TX

Really good equipment though I am a little worried it is undersized for my house. Customer service is prompt and knowledgeable but the experience could be more positive.

2 years ago

Reply from Freedom Solar Power

Hi Pocquette - We appreciate your feedback and we're sorry that you haven't had a great experience. We'd love to do what we can to make this right for you. Please feel free to reach out to us directly with any concerns you may have - [email protected]

Jul. 9th, 2021

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Verified Customer

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Sreerama Boerne, TX

The installers were very professional. They were ready to come and they were helpful and detailed. They came and did their work and left without any issue to us the customer. I think it is a good value living in Texas. We definitely saw a difference in our current power bills.

2 years ago

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Verified Customer

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nathan griff Round Rock, TX

Great product and people. A+ all the way.

2 years ago

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Verified Customer

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Alegria A Hibbetts Austin, TX

We auditioned several solar companies before making the very easy decision to go with Freedom Solar. Spencer S. was as professional, helpful and honest as one could hope for.

2 years ago

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Verified Customer

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Brian Hankey Liberty Hill, TX

We had a Solar project developed ahead of schedule and with great quality,

2 years ago

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Verified Customer

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Chris Bunch San Antonio, TX

Everything works as planned from the start. We've never lost power even when our neighbors were out for 1.5 days.

2 years ago

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Verified Customer

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Marcos B. San Antonio, TX

Shane H. made great efforts to educate me on the company and panels

2 years ago

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Verified Customer

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Thomas Guice Harker Heights, TX

The tax credit in not explained in depth, especially when signing for the loan and the repayment that is needed, to when you will actually receive your tax credit funds.

2 years ago

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Verified Customer

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BLANCHARD STEPHEN New Braunfels, TX

Never got a end of install meeting to fill me on important things even though it was promised

2 years ago

Reply from Freedom Solar Power

Thank you for letting us know about this, we take your concerns seriously and have recently updated our process. If there is anything else we can do for you please reach out to us directly at [email protected]

Jul. 28th, 2021

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