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Freedom Solar Power

Freedom Solar Power

Name: Freedom Solar Power
Rating: 4.3

4.3

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97 User Reviews

6.4

Overall Score

1-(855) 899-7845

4.3

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97 User Reviews

6.4

Overall Score

1-(855) 899-7845

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Company Details

Panels from

SunPower

Inverters from

SunPower

Workmanship Warranty

Lifetime

Equipment Warranty

25 Years

States Serviced

Time in Business

15 Years

Company Headquarters

4801 Freidrich Ln Ste 100, Austin, TX 78744

Number of Reviews 97

Source of Information

Company Awards

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LAST UPDATED: November 24th, 2022

Founded in 2007, Freedom Solar Power offers solar panel installation to residential and commercial customers in Texas. The company has installed over 13 megawatts of solar power to date. Freedom Solar's team boasts a combined 25+ years of solar installation experience and works to bring Texas the latest solar power equipment.

Freedom Solar Power has also been named a "Top 500 Solar Contractor" by Solar Power World magazine nine years running, achieving the award every year from 2013 to 2021. Per 2020 statistics, the company has installed more than 19,800 kilowatts of clean, renewable energy since its founding.

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The Good

Solar Financing
SunPower Master Dealer
Battery Options
Warranty Length
Online Monitoring

Solar Financing

The Texas-based solar installer offers its customers multiple payment options to choose from, including cash purchase, lease, loan, and PPA. With a variety of ways to buy solar energy, customers can find an option that fits their needs.

Interest rates for a solar loan can be as low as 0%.

Homeowners that opt for a cash purchase or loan qualify for the Federal Tax Credit. Contact your local power company to determine if net metering can save you money as well.

SunPower Master Dealer

Freedom Solar Power uses SunPower as its solar panel manufacturer and has secure Master Dealer status in both Texas and Colorado. As a SunPower Master Dealer, the solar company's representatives have undergone advanced training to aid in installing SunPower's high-quality solar equipment and products.

As a manufacturer, SunPower's solar panel and inverter modules are unmatched in terms of energy efficiency and durability. Any solar power system with the SunPower logo is built to last.

The solar panels installed by Freedom Solar Power are designed to withstand harsh weather conditions and wear and tear over time. In fact, the panels are certified by Underwriters Laboratories Inc. to withstand hail, hurricane-force winds, extreme temperatures, and rainstorms.

Additionally, Freedom Solar Power panels have no moving parts and are virtually maintenance-free once installed, making them both cost-effective and time-effective for the customer.

Battery Options

Freedom Solar Power also provides home backup power for homeowners interested in upgrading their solar energy system.

The company will be able to help customers determine whether they need a backup battery or generator to meet their energy needs.

Solar energy storage can help Texas homeowners save money on their electric bill while also harnessing energy for emergency use, such as a power outage.

Freedom Solar Power's preferred energy storage products include the Tesla Powerwall battery and the Kohler Generator.

Warranty Length

The team at Freedom Solar Power places a great deal of confidence in the PV solar systems it installs. As a result, each system comes with a 25-year power output warranty for all rooftop solar panels. If the panels do not produce the amount that the customer was quoted for, Freedom Solar Power will pay them the difference.

Online Monitoring

Freedom Solar Power continuously monitors the solar systems it has installed. In addition, customers are given access to a web-based monitoring application that will provide them with information about their system's output and performance, as well as how much money they are saving on energy.

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The Bad

Customer Service Complaints

Customer Service Complaints

A few customers have left disappointed reviews regarding Freedom Solar Power's customer service. However, we're pleased to see that the company has responded to those reviews with an offer to make things right.

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The Bottom Line

Freedom Solar Power has more than a decade of experience in the solar industry. The company offers turnkey solar installations with a robust warranty, durable equipment, and online monitoring.

We recommend that homeowners read verified Freedom Solar Power reviews to see if this company matches their needs.

If you live in Texas, Virginia, Florida, or Colorado and would like to work with a qualified solar installer backed by an industry-leading manufacturer, Freedom Solar Power might be right for you.

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Call our recommended rep over at Freedom Solar Power below.

1-(855) 899-7845

Or you can visit Freedom Solar Power's website.

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User Reviews

Star Rating

4.3

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97 Reviews

Review Breakdown

5 grade

68%

4 grade

14%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Janica Pilcher Round Rock, TX

Thank you Freedom Solar and Jonathan B for Outstanding Customer Service and a job well done! We absolutely love our solar panels and the App is Amazing! Thank you Jonathan for your expertise and exceptional availability throughout the whole process! We appreciate your hard work and dedication!

1 month ago

Reply from Freedom Solar Power

Hi Janica, It sounds like Jonathan B did a fantastic job representing Freedom Solar and our values. Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Nov. 17th, 2022

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Verified Customer

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Goddard Austin, TX

We like their product and recommend them all the time. Our friends and neighbors ack about them. Everyone wants them now. We feel like they have everything we needed. We loved the sales guy and customer service has been there anytime we needed anything and they are friendly. We had a hiccup, it turned out to be a bad part, they were really quick to replace it. It was really easy. It has been really reliable,

1 year ago

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Verified Customer

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Furgison Austin, TX

After doing some research we decided on freedom. They are local to our area. It can be hard to get a hold of someone in customer service but otherwise they are great. They got it put up in one day. They came out bright and early in the morning. The crew was great. They knew our exact specifications. We had some questions and they were able to answer. It looks gorgeous and the app is simple to see what we are producing. I would recommend them to anyone.

1 year ago

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Verified Customer

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Leland James (Jim) Unruh Jr. Round Rock, TX

Two reasons that Freedom solar is fantastic. #1 Knowledgeable, attentive , and honest sales staff. Federico is unparalleled, both as an agent and as a fine human being. #2 Service. Nikki did what she promised to do. #3 Product quality. The product is performing better than promised.

1 year ago

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Verified Customer

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Lohse Austin, TX

The panels are producing in excess of what we thought it would. The equipment is top notch. We had an issue in the first month or two. We weren’t sure if the breaker was done on one of our HVAC units and they came out even though it wasn’t directly related to the solar and helped troubleshoot the system.

1 year ago

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Verified Customer

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Morales Austin, TX

The sales rep was very friendly and knowledgeable and patient with us. They were quick to get it installed. It look less than two weeks. We thought it would be longer than that. Our biggest problem was with the electric company but that didn’t have anything to do with Freedom solar. Everything is working well. It is producing as we expected.

1 year ago

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Verified Customer

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Rajesh Iyer Round Rock, TX

The installation was completed ahead of schedule and Freedom Solar Power took care of handling all the approvals with the HOA. The installation team had masks and maintained social distance amidst the pandemic. After almost a year, I have not had any problems with the installation

1 year ago

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Verified Customer

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Kevin Dias Austin, TX

Great service, great product. When I reached out and scheduled an appointment to learn more, the salesman was upfront about costs and informative as to why Freedom Solar and Sunpower were worth the cost. Answered all my questions and no sleazy sales tactics.

1 year ago

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Verified Customer

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Sreerama Boerne, TX

The installers were very professional. They were ready to come and they were helpful and detailed. They came and did their work and left without any issue to us the customer. I think it is a good value living in Texas. We definitely saw a difference in our current power bills.

1 year ago

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Verified Customer

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Hill Austin, TX

They have the best panels on the market as far as the most efficient with the fewest number of panels in order to create the power we need for our home. They were on time with the installation and gave me a brief explanation of the app. It is simple. I was kept updated every step of the way.

1 year ago

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Verified Customer

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Kane Boerne, TX

High quality panels, some of the best in the world. It produces very well and has a low degradation rate. Really solid equipment. The installation practices are good. They are a really good company and their prices are good. Anybody should be comfortable with them.

1 year ago

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Verified Customer

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Gero Austin, TX

My utility bill was cut in more than half. I’ve always gotten prompt responses from support. Even the sales associate told me not to hesitate to call any time. They made sure everything was cleared with city. They were very thorough step by step.

1 year ago

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Verified Customer

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Lujan Austin, TX

Installation was pretty smooth. The scheduled a visit to look at the property and then made it official and gave me a date and within two days the equipment was installed. They are quick and responsive and super friendly in customer service. I haven’t had any issues.

1 year ago

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Verified Customer

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Michael Boerne, TX

It is not quite as efficient as they stated it would be but it is still functional. There were a couple of little blips during the installation process but it all got sorted out. They were able to get it finished in five hours.

1 year ago

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Verified Customer

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Brad Austin, TX

The system is pretty expensive but the quality is up there. It is the best technology in the industry. Even their competitors know that is true. They gave me all the information I needed to make an educated decision. I feel really confident able to performance and the longevity of the system. Everybody has been helpful and knowledgeable.

1 year ago

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Verified Customer

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Hodges Austin, TX

They’re awesome. Any time I have a questions, they jump on it real quick. The quality is the best. They use sun power equipment and it is probably the best on the market. They were very quick and clean with the installation.

1 year ago

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jeremy dziedzina Denver, CO

I went with Freedom Solar Power after talking to numerous solar companies for quite a bit of reasons one of them being customer service. After having the system installed one year later I can definitely say that the customer service is well below any standards I've experience. Service was great pre-sale, but once the system is installed they will leave you hanging. I've had numerous issues getting service when needed on my system but the latest issue is really aggravating. I've called customer service three times, emailed twice over the course of three weeks and have yet to get any sort of substantial response or someone out here to fix my system. If you want good service you wont get it here. I talked to a manager named Tim M who refused to answer any questions around how i can receive better service, continually talked down to me, gave me no reassurances, and I'm still being hung out to dry with no follow-up or help. Literally on an island with a system that is broken with no help. Full disclosure I rarely write a review. Service has to be either really bad or really good. Take my word on it...The service from Freedom Solar Power is really bad.

3 months ago

Reply from Freedom Solar Power

Hi Jeremy, we would like to apologize for your experience and also thank you for alerting us. I escalated your concerns to our support team, and they informed me that we are going to come out to help with your system tomorrow. Please email [email protected] if there is anything else we can do to help in the meantime.

Aug. 24th, 2022

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Verified Customer

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Jim Austin, TX

I live in a remote location so getting service can be many weeks and that is not really acceptable. If I had known that I would not have chosen them. I had a failure early on. I am a retired instrument engineer so I like to up with stuff. I don’t think the average person would have noticed. They didn’t tell me I had a problem but they did help me rectify the problem but it was a long, drawn out procedure.

1 year ago

Reply from Freedom Solar Power

Hi Jim - We're sorry to hear about your experience. We'd like to make this right for you so if there is anything we can do please reach out to [email protected]

Jul. 28th, 2021

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Verified Customer

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John Hayes San Antonio, TX

Expert installation of electrical boxes and solar panels. Freedom Solar handled the required permits and our HOA. We have been online for more than one year and are pleased with the savings and reduction of emissions.

1 year ago

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Verified Customer

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Alegria A Hibbetts Austin, TX

We auditioned several solar companies before making the very easy decision to go with Freedom Solar. Spencer S. was as professional, helpful and honest as one could hope for.

1 year ago

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Verified Customer

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Boone Austin, TX

I’ve been very pleased with it. I’ve had good results. The equipment seems to be working well for the last seven to eight months. We had one small equipment problem and it was fixed to our satisfaction. They are responsive to every concern.

1 year ago

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Verified Customer

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Anonymous Austin, TX

I really appreciated my sales person because they stayed with me through the installation and over a year. It has been a really smooth and easy experience and the product is quality.

1 year ago

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Verified Customer

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Anonymous Austin, TX

Customer service is always willing and able to answer questions. The only negative thing was they miscalculated some local coding on the number of panels they can put up. Installation was pretty uneventful. The system is running low. We were promise 39 percent and it is more around 26.7 percent.

1 year ago

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Verified Customer

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Tanner Austin, TX

The process is seamless. They showed up and weren’t destructive at all. We knew what was happened the whole time. It is able to generate enough power to get a rebate from our city.

1 year ago

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Verified Customer

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Smola Austin, TX

Their app could use some work but other than that the quality of their product is fine. We’ve had them for over a year and they are working very well. None of the cells have gone out. It is working as expected.

1 year ago

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Verified Customer

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Pacheco Boerne, TX

The best warranty and installation was great. It went fast and smooth. Their customer service has a high response rate. They are professional. I also like they use Sun Power solar panels.

1 year ago

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Verified Customer

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Bunton Boerne, TX

We had a lot of issues with the electric company but Freedom was patient and we were able to get through it. Their technicians pay attention to details. They follow through until the process is complete.

1 year ago

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Verified Customer

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Stuckey Austin, TX

I got a great deal. They made it very easy. My issues were anticipated and they took care of them. The inspector said it was one of the more professional jobs she had. So far it has been reliable.

1 year ago

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Verified Customer

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John Ornelas Austin, TX

I’ve had freedom for about a year and it has been working great. It is producing very well. There were no issues when it was installed. The customer service is very knowledgeable and able to answer all my questions.

1 year ago

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HERACLITUS MAXIMUS Austin, TX

After conducting extensive research with various top-rated solar companies, I am truly pleased to have chosen Freedom Solar as my main solar installation company. Freedom solar is simply the BEST solar company since they offer the best warranty, the panels are the best in the market and their staff (like Juan G) are simply the best equipped to handle all complex questions regarding going solar... I deeply appreciate the professionalism and dedication of my Energy Consultant (JUAN G) who assisted me from the very start. Juan was extremely professional and explain everything there is to know about solar installations intricacies and the great benefits solar offers... Unfortunately, due to an urgent unforeseen family situation, I had to postponed my solar project until I come back to my hometown :( Despite, the obstacles and personal situations I am encountering, I am convinced I will come back to Freedom Solar to resume my solar installations since there is still time to benefit from the federal tax rebates and Freedom Solar world-class costumer service. R/ Eric D.

2 years ago

Reply from Freedom Solar Power

We are so happy that you had such a great experience with Juan . We wish you the best and are here whenever you need us. Thank you so much for your review.

Mar. 17th, 2021

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Verified Customer

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Liz Baker Austin, TX

They have always been responsive and friendly, the product is excellent and competitively priced, and their customer service before, during, and after install is exceptional.

1 year ago

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Verified Customer

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Hernandez Austin, TX

We were hoping to get a little more electricity generated but overall it is helping our bill a lot. It also took longer to install than we wanted because of contracts with the city but it has been good.

1 year ago

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Verified Customer

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Florio Boerne, TX

It's a good system. I like the design and the ability to expand the system and that it is easy to install the panels. I didn’t have a good experience with their customer service. The process is long and drawn out and I was disappointed with them from the start.

1 year ago

Reply from Freedom Solar Power

Hi Florio - We are always looking to improve and we appreciate your feedback, if there is anything we can do to assist you or if you'd like to provide additional comments please don't hesitate to email us at [email protected]

Jul. 9th, 2021

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Patrick Austin, TX

Building a new home I did my homework and met with 5 solar companies before choosing Freedom Solar. The handling of my account was done personally by Don, their regional sales manager. The steps to getting the system installed were professionally managed from the first day of my build until the system was generating power. I was happy with my first electric bill which showed a negative balance (I produced more than I used). I’m impressed with the 20 year guarantee and the availability of continuous support if I ever need it. I highly recommend Freedom Solar to install your solar system.

1 year ago

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Abraham Navarro Humble, TX

We chose Freedom Solar from 5 other installers because of their pricing, no pressure quote and quality Sunpower panels. We haven't paid a light bill in a year. Our account balance with Reliant has been in credit status from the start. We earned $-305.93 in credit last summer(8/21/20) and $-161.29 in credit this winter (2/24/21). Needless to say were extremely satisfied and recommend Freedom Solar.

1 year ago

Reply from Freedom Solar Power

Hi Abraham - We are so happy to hear that you've had such a wonderful experience with the Freedom team and your system! Thank you for your recommendation and congrats on going solar!

Mar. 25th, 2021

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Kevin Peterson Los Banos, CA

freedom came out and installed 4kw worth of panels, explained the cost and if I find that they estimated the wrong number of panels they would add panels at their cost guarantied for 25 years and the people were very friendly. soon as PG&E does check a person from freedom will be with them and will instruct me on care and proper use of the system

3 years ago

Reply from Freedom Solar Power

We're so happy you had such a great experience - congrats on going solar!

Mar. 17th, 2021

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Michele Meza Planada, CA

Freedom forever is fantastic! I recommend them to my friends coworkers and anybody that is interested in solar panels . They care about how you feel and help in any way by explaining the steps of the whole process installing solar panels.. The staff are all wonderful. The people that came to my house to install the panels answer all my questions. It was the best decision I made for me and my family . I want to thank the Freedom staffs .

4 years ago

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You Corpus Christi, TX

A wonderfully easy to navigate website with great interface options

2 weeks ago

Reply from Freedom Solar Power

Hello, You! Thank you for the feedback on our website. If you would like to be contacted or have any questions please email [email protected]

Nov. 30th, 2022

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Verified Customer

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Philip Warren Austin, TX

Great install experience and knowledgable staff. Very efficient panels which better used the available space on our roof.

1 year ago

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Verified Customer

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Thomas Guice Harker Heights, TX

The tax credit in not explained in depth, especially when signing for the loan and the repayment that is needed, to when you will actually receive your tax credit funds.

1 year ago

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Verified Customer

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Bill Hornbuckle Bebe, TX

Dependable, thorough, high quality work, company has been in business for a long time, reasonable price, not cheap but not the most expensive

1 year ago

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Verified Customer

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Mccollough Austin, TX

There were a couple of communication breakdowns where I wasn’t notified of certain things. In general though they work good and I haven’t had any real issues.

1 year ago

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Verified Customer

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Austin Austin, TX

Good quality equipment and helpful customer service. They were quick to respond and helped me navigate the power restoration process.

1 year ago

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Verified Customer

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Anonymous Boerne, TX

I am glad I went with them. I liked the sales guy. They were clean when they had it installed. Nothing was damaged. It was a good experience.

1 year ago

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Verified Customer

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Rocha Boerne, TX

I highly recommend this company. The product is high quality. It was put up quick and easy and they have been prompt and professional.

1 year ago

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Verified Customer

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Chumlea Austin, TX

It seems to be working well. Customer support has been receptive and attentive. I have recommended them to several other people.

1 year ago

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Verified Customer

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Anonymous Austin, TX

System is consistent and very accurate. It is always producing what was guaranteed. All the individuals have been very professional.

1 year ago

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Verified Customer

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Olan Boerne, TX

It's working like it is supposed to and it looks better than other solar panels I’ve seen around. Any issues are responded to quickly.

1 year ago

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Verified Customer

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Joseph Boerne, TX

The system is reliable and it does it’s job. I am waiting on the software application to monitor the system but that is the only complaint. It has all gone well.

1 year ago

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Verified Customer

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Schulwolf Austin, TX

Overall the experience with freedom solar has been positive. Everything seems to be working. Everybody has been excellent. I would recommend them to others.

1 year ago

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