Canopy Energy Logo

Canopy Energy Reviews

star star star_half star_border star_border

4.7

Overall Score

Star Rating

info

2.7

star star star_half star_border star_border

37 Reviews

Review Breakdown

5 grade

35%

4 grade

5%

3 grade

3%

2 grade

5%

1 grade

51%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star_half star_border star_border

Trustworthiness

star star star_half star_border star_border
cancel
info
star star star star star_border

Dino Marsili San Ramon, CA

Overall, I am a very satisfied customer. I was looking to purchase a high quality solar system from a reputable company with a high quality warranty. Canopy delivered on all those fronts. My only gripe was their communication throughout the process. There were several instances when I was not contacted (despite my PLEADING for communication) when a Canopy representative showed up without me knowing. With crime escalating, it is uncomfortable answering the door to a stranger. If I did not answer, a serious time window would have been lost. In fact, I heard of the installation date from the rep that came unannounced with the panels. I discussed this with the company and they promised me they would improve this for future customers. This was the only real concern that I had. Otherwise, the installation was great, the American made Mission Solar Panels are pumping out power, the work by the installer was great, I am getting the 30% IRS credit just in time, they are poised to honor the 25 year warranty, and the price was good. Beware the price may surprise you but it seems to be worth it. Great experience overall!

5 years ago

Canopy Energy Logo

Reply from Canopy Energy

Thank you for taking the time Dino!

Mar. 31st, 2020

star star star star star_border

Ron Scholz Pacifica, CA

Albert did a great job installing the system as I wanted done. All system components except the solar panels inside the garage. This was a custom installation. The system has be working as promised. PG+E will not let a system produce more than 110% than what you have been using. Also PG+E will put you on timed tier system. We chose 3:00 pm to 8:00 pm. There are other plans. Canopy made out the proper work for use to be approved to use our system in the PG+E system. The only complaints was the fact that the system delivered was not complete at the start of the job. They had an UBER driver and FEDEX deliver some of the items. I had to convince one of their personal where I wanted the components to be placed. I can monitor the system from the solar energy web site. Their sales person(Steve T.) was really helpful when we had problems, resolved quickly. Had the system operating for the last week , works as advertised.

7 years ago

Canopy Energy Logo

Reply from Canopy Energy

Mr. Scholtz, we are so glad you had a positive experience! It was a pleasure to work for you. Best to you...

Mar. 26th, 2019