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Canopy Energy Reviews

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4.7

Overall Score

Star Rating

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2.7

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37 Reviews

Review Breakdown

5 grade

35%

4 grade

5%

3 grade

3%

2 grade

5%

1 grade

51%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Kevin Aguanga, CA

Mixed review is all I have to offer I had searched for a solar company as I live in riverside county and have a manufactured home no one would touch it. I received a robocall from green world pro or eco something or other within a week I had an appointment. My sales person had ties to good friends of mine and I believe he was ethical. I mentioned that reviews I read were about half good and half not so good he said competitors also leave reviews. I'm not a competitor I'm a customer. The process took longer than normal with permits the cost of replacing my meter raised the price of my system it was never upgraded and when asked if they reduced the cost they ran me around and never answered if it actually had been reduced. System installed installers came did a good job said they would be back after inspection and would bring matching touch up paint I gave them a sample patch to color match told them to just get the information on paint mix and I would be happy because I would rather paint the whole front of my place myself then have them touch up a two foot square their ladders scrapped bare. They didn't even bother getting me that. They missed the first inspection because they didn't have the trench dug half of which I dug myself because after dig alert left because I knew they missed my water lines and my electric service from the pole. Which actually isn't anything against canopy unless they only asked dig alert to public utilities coming from the street the only thing they marked was fios phone line. The next problem which is ongoing is the system is supposed to be monitored no one asked up what wireless companies actually work in this rural area they use Team Mobil SIM cards to monitor the system guess what... No service here. Now last year we put in a.c. and our bill had gone up to to double our normal rate for previous summer's as you know 2019 has been very mild so far so we haven't used the a.c. yet this year so I expected since we aren't using very much electricity our bill to be nil it seems 14 panels has only cut our usage by about half when hardly using any power to begin with so on top of paying about half my previous bill I have the additional 200.00$ dallors for 20 years. Over all I think I will give 3 stars but only if the quit blowing of my concerns of 1 did they reduce the total price by the amount of the meter that was not replaced and my system is supposed to be monitored we will get back to you as time drags on I believe it less and less. Kevin Baker.

6 years ago