Atlasta Solar Center Logo

Atlasta Solar Center Reviews

star star star star star

7.4

Overall Score

Star Rating

info

5.0

star star star star star

163 Reviews

Review Breakdown

5 grade

78%

4 grade

13%

3 grade

6%

2 grade

3%

1 grade

1%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star_half

Trustworthiness

star star star star star
cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Michael Grand Junction, CO

They scheduled a date to come out and install while I was at work and when I got home the panels and everything were running, so really it was pretty seamless. It does exactly what they what they said and I haven't had any issues with the system and it produces enough power to take care of my needs. They are very understanding and flexible so if anything unexpected comes up in the process they were very very able and willing to to work around and address the issue.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Michael! Thank you for your business! We greatly value your feedback! Let us know how we may be of future assistance.

Jul. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Duane Grand Junction, CO

They showed up, put the equipment on the roof, hooked up and showed me what he was doing and and everything. They said to be ready for it to be turned on and the next thing I knew excel energy had been out and it was turned on. Very light communication but there is nothing that that concerns me because I don't need anything more. I was satisfied with everything I would do it again.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for the trust you have placed in our business, Duane! Our representatives are constantly hard at work on the back-end submitting utility paperwork, permitting paperwork, and ensuring that the process for each Authority Holding Jurisdiction is complete before beginning work. Please do advise if and how we may be of assistance in the future!

Nov. 14th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lou Grand Junction, CO

It seems to be working just fine. It'd be nice if the salesman would come out and do a walk through with me but he hasn't done that yet. They had to do install twice because they installed the wrong panels the first time, but they came right out and switched them so it was fine.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Lou. Thank you for your feedback. We're glad that our team was able to straighten out your solar panels. We apologize for the delay in the walk through process, however if we can be of further assistance please feel free to reach out to (970) 248-0057.

Mar. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jason & Andrea Grand Junction, CO

There was some damage to my home during the installation that costed me and never should have happened, but Atlasta reimbursed me for it. The did have good customer service and answered my questions. Now I am just waiting for my final walk through to be scheduled.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your understanding Jason. When things don't go right, our goal is to make it right and ensure that the experience is a learning experience for us. Thank you for your business. Please do let us know if and how we may be of assistance in the future.

Nov. 14th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dave Clifton, CO

It's fully installed this up separation was working but I still need to get a the final walk through and follow up for the system. It's been quick and easy. Seems to be working appropriately.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Dave. Thank you for your feedback. In an effort to improve you experience, please feel free to reach out to (970) 248-0057 if you have not received a final walk through.

Mar. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Craig & Carrie Gunnison, CO

They were clean and they were efficient and got it done very quickly. I'm very very happy with the products so far. After a year it is good quality and nothing has fallen off. We just had a lot of delays.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you, Craig and Carrie! We appreciate your review and greatly appreciate your patience. We value our customers and appreciate the time you took to share your experience. Please let us know if we may be of assistance in the future!

Nov. 13th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ken Delta, CO

I've had a couple panels that needed repairing since installation, but I have had weather related problems out where I live. Everything went good when they put them up and also when they did the repairs.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you, Ken! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 14th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Brian & Gail Grand Junction, CO

I feel they're trustworthy. It's all working as advertised since installation. They responded promptly in regard to the few requests that we did have.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you, Brian and Gail! We appreciate your business. We value our customers and appreciate the time you took to share your experience.

Nov. 13th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Steve Clifton, CO

It has all gone very smooth, especially installation. The quality of the panels is is right up there. Sometimes it takes a long time for them to answer the phone.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Steve. We're happy that the solar installation process went smoothly. Our team appreciates feedback from customers like you in order to continues to improve our team. Please let us know if we may be of assistance in the future!

Mar. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Diane Winger Montrose, CO

We're quite happy with our solar system, but communication and scheduling could have gone more smoothly than it did with Atlasta Solar.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Diane. Thank you for your feedback. Our team values customer satisfaction and will continue to improve to resolve the issue.

Mar. 8th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

beth sass New Castle, CO

Good customer service. The installer had to make a change in the design and I get less sun on 2 of the panels that were moved. Not happy about that.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

T_ Regan Fruita, CO

The process overall was very good and have no concerns about service or installation. But, I don't think the energy estimate was accurate for my home. I have required quite a bit more electricity from Excel than I was expecting. I understand that last summer was exceptionally hot, but I was hoping my electricity bill would be less.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Tonya Grand Junction, CO

They just need better customer service as far as helping pay the bills. The install of the panels, however, went well.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Tonya. Thank you for you feedback. We're happy you were satisfied with the installation process and our team greatly value's customer responses in order to improve our team's services.

Mar. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Roger and Mary Cranor

Very good local company. I had the opportunity to meet and speak to them personally. They have answered all my questions and have been available every step of the way both during and after the install.

1 year ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your positive feedback, Roger and Mary! We're delighted to hear that you had a great experience with Atlasta on your solar panel installation. We take pride in our work in addition to going above and beyond for our customers. Being a local company is important to us, and we appreciate your support. Thank you for choosing Atlasta Solar!

Jun. 3rd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jim Churchill Montrose, CO

They completed the installation in spite of the shortage of reversible meters

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your business, Jim! We appreciate your patience as we address delays as they come up. Let's keep that meter going backwards!

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sue Kiser Grand Junction, CO

Some questions required additional research but were answered eventually.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Sue. Thank you for your feedback. In a constant effort to better our customer service we will address this issue in the future.

Mar. 7th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Vernann Raney Grand Junction, CO

They were quick to give us a bid and the unit was installed in about 2 months.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your business, Vernann! We appreciate your patience while we worked with the utility and the state! Let us know how we may be of assistance in the future. Enjoy your sunny kWhs!

Jan. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Thom Copp Grand Junction, CO

If anything was lacking it was communication.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

First and foremost, thank you for your business, Thom. We strive to improve wherever we can. You may be happy to hear that we are close to launching our client portal to better communication with our office. Please advise if and how we may be of further assistance.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

dan vader Gunnison, CO

They are fast and the solar panels work extremely well

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your business! Please advise if and how we may be of future assistance!

Mar. 8th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Steve & Margaret Grand Junction, CO

Atlatsa's installation of the solar panels was smooth.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Hi Steve and Margaret! Thank you for your business. Did you know that we offer a referral program?

Jul. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Robyn Clifton, CO

They follow through. Installation went well.

3 years ago

Atlasta Solar Center Logo

Reply from Atlasta Solar Center

Thank you for your positive feedback, Robyn! We're thrilled to hear that you had a positive experiance with Atlasta Solar Center.

Apr. 7th, 2024