Verizon Fios TV Logo

Verizon Fios TV

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7.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 23rd, 2024

Verizon has been a major player in the tech space (particularly mobile phone services) for the better part of the last decade and is headquartered in New York City. Recently, it has expanded into other technology areas with FiOS (fiber-optic) service and the purchasing of AOL as a means for generating content and other forms of media.

Verizon FiOS is a relatively new service that began in 2005 and has greatly expanded with increases in internet speeds. In areas where FiOS is available, customers can enjoy download speeds ranging from 100 Mbps to 940 Mbps.

In summary, FiOS from Verizon specializes in high quality/fast internet as well as a basic TV subscription. The availability of the service is somewhat limited compared to other television providers. However, if Verizon FiOS is an available option in your area, it is definitely worth looking into because of its fast speeds and competitive pricing.

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The Good

  • TV Packages
  • Fiber Optic
  • Competitive Pricing and User-Friendly Features
  • Valuable Mobile App
  • Multi-Room DVR Service

TV Packages

Verizon FiOS offers two types of TV packages: a customTV package and a traditional TV package. Custom FiOS plans offer a variety of channel options, which means that customers only pay for the channels they want to watch. Verizon FiOS offers the following traditional FiOS plans:

Preferred HD

  • $74.99 per month for 1 year + taxes, equipment charges, and other fees
  • 280+ channels (105+ HD)
  • Includes channels such as Comedy Central, Fox News, MTV, TNT, ESPN, and SyFy

Extreme HD

  • $79.99 per month for 1 year + taxes, equipment charges, and other fees
  • 350+ channels (130+ HD)
  • Includes channels such as NFL Network, BBC America, FX, ESPN, OWN, DIY

Ultimate HD

  • $89.99 per month for 1 year + taxes, equipment charges, and other fees
  • 425+ channels (160+ HD)
  • Includes channels such as NFL Network, FLIX, Showtime, ESPN, The Movie Channel, Epix

Prices for a greater range of bundled options that include FiOS Gigabit Connection and a home phone can be found on the company website.

Fiber Optic

What sets Verizon FiOS apart from traditional cable and satellite companies is the use of fiber optics. Fiber optic is considered a cutting edge technology that will improve the communication/entertainment industry. Fiber optic technology allows customers to be constantly connected to their TV (as well as internet and phone if applicable).

Verizon FiOS has increased both the speed and capacity that traditional cable has to offer. For those who are getting started, FiOS installation usually requires 4–6 hours. Technicians typically test the existing coaxial cable for quality and signal strength to determine if it is possible to use existing wiring.

Competitive Pricing and User-Friendly Features

Prices and features are competitive, and in some cases better than what other television providers are offering. At the bottom of this expert review, there are additional details and services regarding the packaging. Also be sure to check out the ever changing promotions to switch to Verizon FiOS TV.

Verizon FiOS TV has a few better features compared to other top cable or satellite TV providers. First, you are able to record 12 shows at once. This is a significantly larger increase when compared to four or five DVR recordings by DISH and DirecTV. Depending on the package, you are able to access over 500 channels. This maximum amount of channels is better than other top packages from other providers. However, basic packages from Verizon FiOS TV will fall short of this maximum amount significantly.

Other features for an FiOS TV One customer include 4K Ultra High Definition compatibility, a voice remote, and multi-room DVR access.

Multi-Room DVR Service

Any FiOS Customer can watch their DVR recordings from the FiOS TV app and manage settings and recordings from a smartphone or any connected computer. Verizon offers two FiOS DVR options:

  • FiOS Multi-Room DVR Enhanced Service — users can record up to six shows at once and watch on up to five TVs
  • FiOS Multi-Room DVR Premium Service — users can record up to 12 shows at once and watch on up to 10 TVs

Valuable Mobile App

Mobile viewing is a huge benefit of the Verizon FiOS service. You can watch live TV or stream On Demand movies from your tablet, laptop, smartphone, or streaming product. You no longer have to be sitting in front of the TV to enjoy your cable service and can watch all of your favorite shows and movies whenever you want, where you want.

Overall, users have been pleased with the functionality of this mobile app lately. Currently, the app enjoys a 3.8 out of 5 star rating from 26,343 reviews on Google Play. Verizon FiOS reviews suggest minor functionality issues did exist but have been corrected, such as navigation and sub-accounts inability to access live streaming TV.

Verizon Wireless customers can stream data-free through the FiOS TV app, meaning that data used on the app does not count towards a customer's data limit. Users can begin streaming from the app even before Verizon FiOS has been installed in the home.

 

 

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The Bad

  • Only Available in Eight States
  • 2-Year Commitment for Triple Play Bundle

Only Available in Eight States

Availability is a huge issue with the Verizon FiOS service. As of right now, Verizon FiOS only offers services in eight states. It is currently working to get into all 28 states where Verizon provides landline phone services. While Verizon FiOS has competitive prices and features comparable to other cable providers, it simply does not service enough people nationwide due to the fiber optic limitations. Verizon FiOS TV is currently available in the following areas:

  • Delaware
  • Maryland
  • Massachusetts
  • New Jersey
  • New York
  • Pennsylvania
  • Providence, Rhode Island
  • Virginia
  • Washington D.C.

Two-Year Commitment for Triple Play Bundle

While not uncommon among TV providers, it is unfortunate to have a two-year commitment requirement as part of your contract with Verizon FiOS TV bundles. If customers wish to cancel their contract before the time period is up, they will be assessed a fee(s) based on how long they have been a customer and their payment history. Also, the most basic TV package available does not come complete with many of the channels found in the packages of top competitors.

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The Bottom Line

Verizon FiOS is a great option for cable TV, internet, and phone if it is available in your area. Service is limited based on where you live, so there is a chance Verizon FiOS TV is not offered in your area. Fiber optics help speed up service as well as increase capacity and quality to create a great alternative option to satellite and cable television providers.

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Star Rating

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3.4

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91 Reviews

Review Breakdown

5 grade

34%

4 grade

18%

3 grade

20%

2 grade

9%

1 grade

20%

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Aaron Anderson

Overall, I highly recommend this internet/cable service provider. With reliable speeds, a wide channel selection, excellent customer service, and a commitment to customer satisfaction, they have exceeded my expectations and made my home entertainment and internet experience truly enjoyable.

1 year ago Edited November 20, 2023

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Robert Horn II Pahrump, NV

I had Verizon for many years and was overjoyed when they upgraded the service to Fios Optics. I got over 400 mbs downloads. The monthly cost was very reasonable too. I never experienced an outage during the time I had the Verizon Fios TV service.

1 year ago

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Amanda Wilson Charlotte, NC

Verizon has one of the best cable companies you can see that many channels they're great if you have any kind of complaints and customer service help they're right on top and they'll help you with all your needs and when it comes to cable satellite TV

1 year ago

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Natalie

The service provided is reliable and data transmitted is extremely fast. They have quite a few options that other companies do not provide such as recording up to 12 shows at once. However, due to the monthly fees there are much better options out there.

2 years ago

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Emma Morrill

Verizon is awesome! You pay more than most cable companies but you won’t run into any issues. We have had very few problems and most were solved quickly by resetting the box or talking to a customer service representative.

1 year ago

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Elizabeth Havana, FL

I have really enjoyed having Verizon Fios TV. I am able to record several shows, even at the same time. When away from home, I can easily access my DVR through an app in order to keep up with my show shows. Fios has been my favorite TV service.

3 years ago

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Brandon Griess Houston, TX

Without a doubt the best by speed and reliability in connection for in home provided Wifi. I have never seen my downloads finish so quickly. Had it for a few years when loving at home with parents, only thing that made that a feasible arrangement was having the best internet to distract us from one another 😂

3 years ago

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Evelyn Gwynn Waldorf, MD

My family enjoys our Fios cable. We have multiple cable channels because I am a disabled veteran home all of the time. I enjoy all forms of movies and military documentaries. Fios TV has never caused any skipping or loss of channels the entire time we have had them. We are notified in advance if there is going to be any service work done.

4 years ago

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Matin Midlothian, VA

Verizon has the fastest and best TV / Internet speed in my opinion. Just know that your price is only for 2 years and afterwards they will raise the price unless if you sign up for another 2 and it depends on what deals are available at that time.

4 years ago

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Luis Bates Azusa, CA

When Verizon use to control Fios TV, internet, Phone they were GREAT! But once Verizon stopped controlling Fios TV it was not the same. Verizon would always offer other deals or discounts when contract was close to end and that would always keep my business. Other company that took over did not!

4 years ago

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Kaitlyn Rios Ogden, UT

Verizon Fios for satellite TV has always been super reliable. It is also user friendly. I love the content and the satellite streaming never fails. I love that even if I can't get cables services, satellite TV service is still available to me. Great pricing too.

5 years ago

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Ricardo Ortiz Fredericksburg, VA

I have Fios because it's the only Internet company that offers the same up and downloads speed. Reliable, fast and customer service is one of the best if not the best.

2 years ago

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Larry Kutnicki Brooklyn, NY

We switched from Optimum about 9 months ago...and love FIOS- lots of great service, great stations and included networks. Interest is very fast and consistent. All good and saved us about $30-40 each month.

4 years ago

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Sunil Taori Fairfax, VA

I moved to Verizon Fios last year and have been very happy with their Gigabit connection and quality of services with consistent and predictable billing.

4 years ago

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Sandra Dayton, NJ

My experience with Verizon FiOS has none the less been amazing I have never been disappointed with anything the only thing that I do ask for is for more widgets to be added

5 years ago

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Gina Donofrio Lafayette, TN

This is the best cable company I've ever had! Live TV pause, and playback on DVR shows is continuous. Prices are fair.

2 years ago

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Nishita McLean, VA

They have very good service and offer a wide variety of choices, little on the expensive side but no complaints.

6 years ago

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Ahmed Brooklyn, NY

Cons: expensive. Not available everywhere Pros: great info channel line up and reliable and really fast internet speeds. Is unaffected by my weather.

3 years ago

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Amanda Walker Arlington Heights, IL

Verizon provides great services and a variety of packages at affordable prices and they offer a lot of entertaining channels.

4 years ago

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Mary Hardy Charlotte, NC

We have had verizon Fios for over 12 years. We have been very happy with their customer service.

3 years ago

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ashley Coram, NY

Different packages available to fit your budget, pricing is always fair and customer service is attentive

4 years ago

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William coco Bellmawr, NJ

So far so good better picture and faster service with Fios than Comcast and the price is better and internet is faster.

4 years ago

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Nayankumar B Trivedi Princeton, NJ

Good, quality of TV of internet, Tv, and phone service package. company. Easy to reach and provides great service.

4 years ago

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Bethany Simko Pleasant Grove, UT

Verizon is a household name and my family is loyal to them. They offer incredible service and reach far

5 years ago

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Devin Gwynn Oak, MD

Awesome service I recommend this to family and friends . I have been very satisfied.

4 years ago

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Amir Hussain New Castle, DE

Currently use Verizon Fios TV and have no complaints. We have easy access to all of our channels

4 years ago

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connie Sausalito, CA

Much better customer service than Comcast

7 years ago

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Joyce Smith Smithfield, VA

Quality service, good package deals, good pricing compared to others.

3 years ago

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Ana Pagan New York, NY

Love my TV looks beautiful. Service quick

3 years ago

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Kidane Habte Woodbridge, VA

Verizon Fios is a good service and low cost monthly.

3 years ago

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nicholas courtway

Verizon FiOS as good service and very reliable

3 years ago