Name: DISH
Rating: 3.2

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Liz Lemmey Thornton, CO

Their price was a little better than Direct TV when we first signed up with them. Now the price has crept up and is about the same as Direct TV. We hate it that we can no longer get channel 7. We like that news program. C'mon already!

4 years ago

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Kim , NC

Have had Dish Network since 2015. Great customer service and selection of channels and their hoppers can store a lot of recorded shows. The only 2 problems I have is that the satellite goes down in inclement weather, and their prices are expensive.

4 years ago

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Sandi Burkinshaw South Jordan, UT

I've had Dish service for 14 years and have never been tempted to switch. Great customer service. Good coverage, even with all the streaming that is available now, I still keep Dish service

4 years ago

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Dwhoush Pensacola, FL

I had dish for about two years. The simplicity but features of their equipment was nice. When I upgraded to the Hopper 3, it was so much nicer and faster then the old machine and the user interface was easier to use.

4 years ago

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James Conder Eagle Mountain, UT

we have had Dish for a long time, great and amazing channel selection and service. Biggest issue I have had with them is after your 2 years with Dish they absolutely price gouge you. I would never do anything other than Dish if it was a little more affordable and maybe offer custom packages.

4 years ago

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Mhorne182 West Valley City, UT

Real rating is 3.5. We have had Dish for over a decade. It is pretty reliable for the most part. Recently we have experienced more outages and the price is now way too expensive. Trying to convince myself to cut the cord but have too many movies saved on my dvr. Customer service is rarely helpful other than telling you to unplug for 10 seconds and plug back in.

4 years ago

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Zac Cannon Long Beach, MS

I used Dish when I was living with my parents from my younger years all the way until I was out of college. Channel selections were great and the service was fast and reliable.

4 years ago

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Juan Beaver, PA

Dish is decent for TV service. The tv interface is still pretty outdated looking. Chanel and price wise you get more for your money i think with dish. Unfortunately it is more price friendly to have streaming services these days than regular tv.

5 years ago

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Kaydence Bonino Riverton, UT

We had a great experience with dish but switched over to comcast because they offered a bundle package where we could combine our internet and cable TV. It was cheaper than dish. Overall the customer service was great and it as easy to use.

5 years ago

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Aliza Henline Provo, UT

I liked how it was sooooo easy to record shows! Just the click of one button!! It was also easy enough to figure out that babysitters could get it all working without anyone having to explain the tv like it was rocketscience.

5 years ago

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Gkgfamily Goleta, CA

We have had DISH TV for about six years. There are many things I like about the company, but also a few concerns. I like their Customer Service, I like their DVR format, and I like that we can use Dish Anywhere (such a deal!). I don't like that the price keeps going up (higher than teaser rates for new customers), and that I sometimes get varying instructions when I call for technical help. We love DISH but are seriously considering changing because of the price.

5 years ago

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Alyssa Boren American Fork, UT

I didn't like how it didn't have a lot of space on the DVR. I didn't like how it was hard to record more than one show at a time. I really liked how the remote had a skip forward 30 seconds button and a skip back 30 seconds button, it was a really nice feature.

5 years ago

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Janalyn Memmott Pleasant Grove, UT

We love dish! We have been with them for many years. We tried other companies but we like Dish the best. It may not be the cheapest, but we like the packages and they have great customer service. Thanks!!

5 years ago

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Ben Crisp Temecula, CA

I had dish network while I was at school and I was pleased overall. It’s not the best in terms of channel selection or quality but I feel like you get what you’re paying for. It was cheaper than most providers so that is a plus.

5 years ago

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Naomi Colorado Springs, CO

DISH provides great Cable packages for people signing up for the business. The do charge more after the initial contract, but we usually call them and let them know we would like to keep the same price, and they cut us a deal.

5 years ago

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Jennifer Ogden, UT

I had DISH as our TV provider prior to switching to another provider. I don't have much bad to say other than the fact that it seemed like our service was always being interrupted with technical difficulties. Their customer service was helpful even though their wasn't much they could do. The service seemed overpriced for what was provided. I would recommend another provider before sending someone to DISH.

5 years ago

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Rob Whipple Mesa, AZ

Great technology. Good service and easy to use platform. Was getting very expensive. Decided to go away from paid TV. However, if I were to go back I would consider them again.

5 years ago

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Jonas De Olveira American Fork, UT

I had dish network for a couple of years and it just got too expensive and decided to switch. Any time we had inclement weather we lost service, which was frustrating , since that is when I am most likely to watch TV. Switched to something cheaper and haven't looked back.

5 years ago

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JAKE American Fork, UT

We have used Dish before and it worked out well. The options available were very nice. I had great experiences with their customer service. When I had to talk to them for various reasons they were prompt and efficiently helped me with what needed to be changed.

5 years ago

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Daniel Perez Orem, UT

Dish has exceptional service. The technician arrives in the allotted time frame and are very helpful and friendly. I haven’t had any issues with our tv service. They can be a bit pricey but quality and ease of use in the tv interface is very good.

5 years ago

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Ethan Pitcher Eagle Mountain, UT

This service is actually pretty great. They offer great service and a variety of channels. Comparatively speaking to other television services, they have an easy interface and a variety of exclusive content. I prefer streaming services over television, but this is one of the better services for tv.

5 years ago

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TyGuy Sandy, UT

We were customers for 10+ years. The user interface was lacking and frequently lost local channels because of various disputes. We switched to Comcast and we were much happier. Although, with Dish we were able to watch live TV on their app, but with Comcast, we can only watch certain channels live on the app, or else we have to be home and logged into our Comcast wifi. Dish was nice, but it's nicer not having to clean off the snow on our dish anymore.

6 years ago

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Rischelle Mikkelson American Fork, UT

Overall, we had a good experience with dish. Installation was challenging because they wanted to place the dish right on the front of our home. Our area struggled with reception anytime there was bad weather. We ended up leaving dish because another provider offered a better pricing with better reception. They came back to get the dish and didn’t repair the holes in the roof so that was disappointing.

6 years ago

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Brandy Pleasant Grove, UT

Dish is by far my favorite Cable TV service! There is everything you could imagine. I just recently watched a show and with the Joey i was able to skip all of the commercials without even touching the remote. Amazing!

6 years ago

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Dylan Curtis Pleasant Grove, UT

My in-laws used to have DISH network, and I thought it was great, especially the Hopper. We have often gone over to watch football games. We record it on the Hopper and watch it 30 minutes after it's actually started and then it skips the commercials for us. Sweet!

6 years ago

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Sofie Rosenvall Alpine, UT

We used to live in a remote area where if you wanted TV besides local channels you would have to have some sort of outside service. Dish was the main provider. We were thankful that we could use them to get our tv services so we could stay in touch with the outside world and watch some of our favorite shows!

6 years ago

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Shari Evers Lehi, UT

I decided to cut back on the channels we were getting. Really just have the minimum since we weren't watching very much. What I didn't realize is that it took away local channels as well. Not sure why local channels wouldn't be in every package, but it was frustrating not having those!

6 years ago

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Jo Lars Pleasant Grove, UT

I love the variety of plans that allows me to choose the package/channels that I want and the price that I am willing to pay. Customer service has been great when I have had to call for help or to have questions answered.

6 years ago

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James Larson Pleasant Grove, UT

When I used Dish Network (before the days of Netflix), their service was satisfactory... plenty of good selection, quick response times to support questions and a good experience with the DVR. Unfortunately, they became too expensive, and we eventually discontinued.

6 years ago

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J Paul Wright Central, UT

We cancelled Dish about 4 years ago. It just got way too expensive for TV service. There really needs to be more cafeteria options so you don't have 100 channels that you never watch. It would be nice to only pay for the few you will watch. And now, many base packages don't even include ESPN and many of the channels I will spend time watching. They also continue to hound us with junk mail since we left

6 years ago

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Stephanie Brinton Lindon, UT

We have also had Direct TV. I don't know if there is a big difference between what we have gotten from Dish compared to the other company but I have been happy with their customer service. They were very helpful working to solve a problem we had over the phone and sent someone out right away when we couldn't get it resolved.

6 years ago

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Tom Walker Georgetown, KY

I have had Dish for several years and it is very expensive. Everything is an extra charge. The new system works OK as long as you don't mind having your recording limited by having the prime time networks being recorded. With so much being offered on line I will not be a customer much longer.

6 years ago

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Karen Nelson Alpine, UT

It is a little pricey and we have had a few issue with it as of late, but the product itself is very solid. We tried looking into a few cheaper options but ended up coming back to dish because, despite the minor issues, they really do provide a great service.

6 years ago

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Robert Singleton Gilbert, AZ

I like the services provided by DISH, especially on my home televisions. I feel like the price is reasonable, not great, for the services provided. The biggest improvement DISH could make would be to their mobile applications. Watching recorded shows on a mobile device can be challenging.

6 years ago

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Amy Stewart Gilbert, AZ

we have used Dish for many years and have been very happy. WE love all the variety of channels that are offered. WE also love having the free weekends so we can watch some new channels and see if we like them.

6 years ago

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Blankie

Been customer for many years. Representatives are respectful and helpful.

4 months ago

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Ben B St Louis, MO

Dish Network had a promo to switch from Directv and they will give me 3 $300 debit mastercard. On top of having bad service I also called them almost every month for 8 months asking where’s a my gift card and they all play games with you. Worst company in USA.

10 months ago

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Edith Fields Little Rock, AR

I liked the service only problem was having to put the dish on the house and won't work good if there are a lot of trees

10 months ago

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Wendy Ostgaard Lyons, CO

Bait and Switch Dish is a dishonest company that practices bait and switch pricing. I called to renew my contract, and had a firm price guarantee for the next two years (not 3), which was done on a recorded line. When I got the bill the price was raised $10 more per month than agreed on. I have called repeatedly and asked that they replay the recording and give me the agreed upon price. After 8 wks of arguing they will do nothing but submit a ticket, which they never respond to. I am switching to direct TV. Date of experience: October 31, 2023

1 year ago

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Amanda George IL

I had DISH about 3 years ago and will never go back. If it was cloudy or raining even the smallest sprinkle, the signal was awful. They also did a bit of damage when they installed my dish. They refused to pay or fix it so I will just keep my distance and share my experience with others and let them make their own choice. I would literally give 0 stars if I could.

1 year ago

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Elaine

Have Dish satellite system for many years and the service is great. When there is a problem with the system they resolves it quickly.

1 year ago

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Bill Steele Phoenix, AZ

I was a customer for 15 years. They constantly raised my bill each year. I would call and complain and they would ‘find’ a special offer to keep me. Last year i decided streaming was for me as I never watched 70% of the shows in my lowest tier of service. I now stream 100% and am happy. With them now rolling out 5G a word to the wise-DON’T DO IT! Unless they up their customer service and provide COMPETITIVE rates—-GO ELSEWHERE.

1 year ago

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Michael Knott Draper, UT

Recently Dish Network had a HUGE service interruption which looks to be a ransomware attack. This lasted for over a month and customer service was down for 6 weeks. I finally reached customer service today and they offered me $5 for my inconvenience. Who knows what information of mine is now in some hackers hands. I have been a Dish customer for 20 years and pay $170 per month and they offer me 5 bucks. I will be canceling my service when my current contract expires at the end of this month and urge anyone reading this to stay far away from this company.

1 year ago

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Chuck Perrin Tifton, GA

All dish wants is your money. I have been trying for 2 weeks to cancel my service. I got through several weeks back and was told my service was canceled. 2 Weeks go by and my credit card was charged again. So I call AGAIN and I waited for a call back, 1:20 minutes later all for some guy to tell me I have to be transferred to another department. Currently on hold now as I type this review.

1 year ago

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Cora Botello Big Piney, WY

Would be lower if possible. Signed up 1 month ago and was told I would receive $500 in Visa cards as a promo. Called to receive and was told I would have to wait until I received flyers to collect. Called today and was told impossible. Had to have been issued a code at installation and can't do it without it. Also Dish service has been terrible. Have had to reset receiver at least 5 times a week to get it to work. That's not counting all the calls to support to fix problems. Today they say it's installation error and can't get a tech here until Christmas Eve. Switching back to Direct.

2 years ago

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Steve-o Venrick Chandler, AZ

Our contract was up in November of 2022. They said they had to come out and update our equipment, which was only put in 2 years ago. By them coming out they somehow snuck in a line that said we will renew our contract for another 2 years. The new equipment that they installed is worse than the original stuff. Their so called customer service department is just a bunch of people saying they are sorry that I feel that way and there is NOTHING they can do for me. What A Scam. Horrible, horrible company.

2 years ago

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Just Robin

Raise prices yearly, then when you threaten to cancel they magically can offer you a lower rate. We finally disconnected and they make me pay to send them their equipment back. But not just the receiver...like want me to dismantle parts of the satellite dish and parts they affixed to my house. If they have so much equipment to recover then send a tech. Nope can't do that bc they don't have techs bc they can't retain employees bc they are so horrible to their staff!

2 years ago

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Gary Schakel Oberlin, OH

Don't be fooled by this undisclosed trick that Dish has when you bundle with another company! After cancelling the package due to moving, Dish continued to charge the disconnected equipment because of an unknown procedure, "you only needed one phone to get the package, but have to make two separate calls to cancel". so you continue to get charged for something you aren't even using until you have a collection process tarnishing your credit. A CRAPPY AND SNEAKY DISHONEST COMPANY!

2 years ago

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Steve Garlock Ashburn, VA

We have had Dish for 13 years. When we tried to cancel our services they said we are under contract for 2 more years and it would cost $340 to cancel our service . . . we haven't changed our service in 13 YEARS! . . . but somehow under a contract. I don't know why they are duplicating the failed business model of Hughes Net, but that seems to be their policy. I would highly recommend going with any other company if you have the option.

2 years ago

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Teresa Taylor FL

I had Dishtv satellite service for almost 3 years. Terrible reception went out even in the smallest storm. Then the price went up after 2 years. I called and was told nothing could be done about the pricing so I switched to Directv to see if reception was better. When I called to cancel Dishtv the woman spent 35 minutes trying to bully me into staying with Dishtv!! I had to scream at her to cancel my service and arrange to return my equipment! Lousy service, lousy reception high prices I can't say anything good about them. Hope Directv is better!

2 years ago