Name: DISH
Rating: 2.7

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Bryan Shohet Springfield, VT

10 years with the Dish Network. Their customer service and support as well as the programming and price has made Dish Network the best value for the money in TV in the 21st century.

9 years ago

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David San Angelo, TX

i do like dish, I feel the same way of most customers. My dish is drafted mo. And new customer get discounts. Our bill goes up very little. We get no bonus or discount. I have no phone line for the other options. I have completed my contract don't won't to close and start over like my dish rep tells me. Should take care of the customers that take care of dish. Thank you. Oh sometimes make me mad on my college football when switch my stations

9 years ago

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sean apfelbach Chicago, IL

I've enjoyed my Dish for years now. I hate losing signal during bad weather. I like the HD picture it's very good. Great customer service very helpful and courteous. I would have giving Dish a ten but the bad weather loss of signal needs attention.

9 years ago

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Marianne North Chelmsford, MA

I like dish a lot bit I don't have a house phone so I don't get the perks and I have been a costmer for years but I don't get a discount either if I want to up grade I still have to pay full price I don't think that is right I pay my bill on time and there for a few yrs I was ahead on paying it

9 years ago

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gene Cleveland, GA

No problems w/mine as a tech like respond to a couple comments reception isn't dish it was the tech fault dble channels u have to change settings to hd only u won't loose standard channels then you'll b happy to

9 years ago

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Sarah Osguthorpe Lehi, UT

We've been a dish family since I could remember and its never given us problems. Its constant great connection is amazing, and i love watching the tv and movies that are always showing. I recommend dish to everyone who asks me about a tv network.

2 years ago

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Michael Hall Grinnell, IA

They always were very fast to fix any problems with anything that I had. They were willing to walk me through it on the phone how to restart or reset my remote for my box. I asked for a decline in my payment amount every month since I’ve been a loyal customer and they gave me a discount.

2 years ago

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LP ID Rexburg, ID

Of all the cable services, I prefer Dish over the rest. Their platform is very user-friendly and aesthetically pleasing. In my opinion, none of the cable companies have stellar customer service. I did cut the cable after having Dish Network for years and years because I found I could customize my subscriptions, (Hulu, Paramount Plus, Discovery Plus) to watch the programs I prefer, for less money.

2 years ago

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MichelleConners Las Vegas, NV

I have been a long time Dish customer and am very satisfied with their services. I’m extremely satisfied with their customer service. The representatives are always very friendly and professional. They leave me feeling valued as a customer.

2 years ago

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Anthony Nuttall Philadelphia, PA

You know I would my experience with Dish Network was simple they came in there either text or great when they come in insulation is really good there their acquisition in on their satellites a little bit better than although one of the hotels we stayed there any other satellite company but it's still loses its acquisition their customer service is great and so is

2 years ago

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L Cody Morongo Valley, CA

I have been a Dish customer for as long as they have been in business. Very rarely do I have any problems with them. I had an issue about my Hopper and after waiting ALL day to get someone out there I canceled the appointment. They made it right by getting someone out the next day....promptly. Thank you Dish!!!

3 years ago

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Netherfield Butler Rio Vista, CA

Dish does a good job of battling the "cord-cutting" trend by offering low priced basic service with the option of "add-ons". We've stayed with them over the years because they have zero tech problems - no down time or outages. The DVR with the "Hopper" is a big plus.

3 years ago

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Charles Walton Salt Lake City, UT

I really like the DISH program menu. It is easy to use and you can navigate rapidly. The only negative I have for them is their tendency to raise rates frequently. I started out with the base package 20 years ago. 5 years ago the rate was about 23 dollars a month and my current rate is nearing 35 dollars a month. Almost double in 5 years. Still, the service itself is excellent and the customer service is excellent, so the rate may be justified.

3 years ago

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Ann Mom Matthews, NC

Dish provides a great variety of channels at reasonable, competitive rates. I am very pleased with their programming and also with their customer service. After the expiration of the original contract period there is a wide range of program packages that you can tailor to your needs. I would highly recommend them.

3 years ago

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Phil Carriere Cambridge, IA

Have loved the service ,costs, and choses of stations within their various packages. LOVE the HOPPER. Gives me so many choses of stations to record for later viewing. Price has been reasonable and quality of reception incredible.

3 years ago

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Dianna Carter Cadiz, KY

I have had dish Network for several years now I have no complaints about the service or the customer service or the channel lineup. Good company. The customer service dept. and the sales dept. are customer friendly and ready to serve their customers to make your experience with DirecTv one that you will tell others about.

3 years ago Edited September 14, 2021

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Janan Grange Pleasant Grove, UT

We have been a dish provider for the last 15 years. This year, some of the channels were taken off dish that we use to watch local sports. I called to cancel because our needs weren't being met and the associate was kind and didn't push me in anyway to stay. I had heard that it would be really difficult but I quickly explained our reason and she understood it and gave me no pressure to cancel.

4 years ago Edited February 16, 2022

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Michelle Rios Ogden, UT

We have been with DISH for several years. We love the RedZone and they offer a nice selection of channels that our whole family enjoys with their basic service. We don't feel that we are getting a great value for our money, and that they should be offering their long time customers better pricing. Their customer service is average, the associates don't seem to care one way or the other.

4 years ago

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Melissa Riviere Clarks Summit, PA

We miss our Dish! We are tied to our internet provider who packages internet with tv. If we had another ISP we’d be back to Dish in a heartbeat. They have a great user interface, large hard drives, and good customer service.

4 years ago

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Jennifer Gilbert, AZ

I’ve been A dish customer for the past 23 years. As you can see, I love this network and I would never changed To any other company. Best customer service and anytime I’ve called to get my bill lowered, they’ve been great at lowering my monthly bill.

4 years ago

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Camilla Lundberg Mapleton, UT

I absolutely love using dish! it has all the channels i love and want and its nice and fast i love that they will help with anything! they are seriously the best and Im so happy i have all the channels i want and can watch all of my favorite shows! dish is the best and everyone should have it

4 years ago

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Dean Ogden, UT

We LOVE DISH! We have been with them for many years and have no reason to change. One time I was thinking about switching and I called them to cancel and they we able to lower our bill while upgrading us to the next higher channel package just to keep us as a loyal customer. I will stay with them for that!

4 years ago

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Anthony Lindon, UT

I've been with Dish for over 12 years. I’ve always been impressed with the quality of service I’ve had all these years. Before that I was with Direct TV, but I would always get the run around when I needed help. With Dish, they would stay with me until the problem was solved and I was satisfied.

5 years ago

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Erika American Fork, UT

We have dish network as our provider at our office. Comcast service was not running as efficiently at that location so we switched over to dish network and have not had any issues with it. We have been very happy with the service provided by Dish network television.

5 years ago

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Evelyn Chidester Riverton, UT

First off, the salesman was super knowledgeable about the product and could show me ways I could save money. He was great at answering questions and even left a phone number where I could call him directly if I had any questions.

5 years ago

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Jamie King Cokeville, WY

We have had dish tv for two years. One time I had a problem with the service and I called customer support and they sent a guy out to service our problem. He had to travel over an hour to our house but he came and fixed the problem and was very friendly. I highly recommend Dish TV.

5 years ago

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Madison smith Alpine, UT

Good quality television. Never have problems with it being slow or glitchy. The customer service has always been kind, efficient and professional. Highly recommend to anyone looking for an affordable and quality t.v. Provider.

5 years ago Edited September 14, 2021

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Lauren Alpine, UT

Dish is an awesome cable provider, they work with us in payments and offer all the best channels, I highly recommend! Anyone looking for a good tv service is then I highly enjoy working with them because they have great customer service.

5 years ago

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Shauna Craig Pleasant Grove, UT

We recently switched to DISH TV and have been extremely happy with the service. We got exactly what we were promised, and the salesman and the installer were very professional. I have already referred them to other family members.

5 years ago

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Julia Halliday Pleasant Grove, UT

We moved to Dish after having cable for about 10yrs. The Dish signal was great unless there was a snow storm, which would be common for any satellite service. We liked the parental blocks options. We were happy for many years until prices went up and at that time they didn't carry our favorite college sports team channel - The Mountain- so we moved on.

5 years ago

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Jodie Larson Pleasant Grove, UT

I had Dish Network for many years and loved the variety of chanels and reliability of service! I did discontinue my service as prices got higher and I wanted to take away the temptation for my kids to sit in front of the tv all day as there were so many shows they wanted to watch! When I disconnect my service, they treated me with respect and were very easy to work with.

5 years ago

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Sally Albright Crestwood, KY

Dish has a myriad of TV channels and I am a big fan of options, but some of it does seem to be excessive. It's hard to channel flip when there is practically thousands of numbers. Now, the favorites option is just fabulous. I love that I can switch between family member's favorites. Harry, my husband, has such strange taste, but it is easy to find with his dish network favorites.

5 years ago

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Boston Whipple Provo, UT

It was really nice to be able to pause and rewind live TV. The controls were easy and the ability to set it to record shows so that you could watch them at your leisure and skip commercials changed my TV watching experience.

5 years ago

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Joanna Hester Gilbert, AZ

We had Dish network for several years. I loved the ease of their moving services when we had to move both across the country and around the corner. Every time I called customer service to arrange the move, they were helpful and made sure everything went smoothly.

5 years ago

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B. A Messina-Gates Royse City, TX

We have stayed with this company for many years. Whenever we needed service the techs have always been helpful, courteous and pleasant. The value for our money is good. This company is the only one we've seen to offer The Blaze TV network.

5 years ago

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Giovanni B Trejos

Dish network is a terrible choice of Satellite TV., you will spend more time dealing with customer service and technicians than be able to watch television, their equipment has so many issues and their customer service doesn't care for customers, go with Comcast Xfinity or other serious company.

7 months ago

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Amanda George IL

I had DISH about 3 years ago and will never go back. If it was cloudy or raining even the smallest sprinkle, the signal was awful. They also did a bit of damage when they installed my dish. They refused to pay or fix it so I will just keep my distance and share my experience with others and let them make their own choice. I would literally give 0 stars if I could.

9 months ago

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Elaine

Have Dish satellite system for many years and the service is great. When there is a problem with the system they resolves it quickly.

10 months ago

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Bill Steele Phoenix, AZ

I was a customer for 15 years. They constantly raised my bill each year. I would call and complain and they would ‘find’ a special offer to keep me. Last year i decided streaming was for me as I never watched 70% of the shows in my lowest tier of service. I now stream 100% and am happy. With them now rolling out 5G a word to the wise-DON’T DO IT! Unless they up their customer service and provide COMPETITIVE rates—-GO ELSEWHERE.

11 months ago

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Valsala Manaloor Seattle, WA

DISH is by far the WORST of the various satellite tv service providers. You get the least choices, pay the most, have terrible customer service, I haven't had my CBS station for 5 months, now have lost my locals. Am constantly having to restart or refresh (pull plug) when I lose the picture. And I hate hate that after a few hours, it goes off "Live" TV and I have to keep clicking the remote to keep it going, when I like to have it on in the background when I'm cooking or doing chores, etc. DISH SUCKS. When am I going to get my locals back???? Meanwhile, they've got me tied up with a 2 year contract and huge cutoff penalty fee. Bastards!!!

1 year ago

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Michaela Boothe Chico, CA

It is 4/2 and I have been attempting to cancel services since 3/16. I have called and emailed several times. The cancellation process has been long and drawn out. I have been trying to get a final balance due, if any, and have received four different answers as to what I owe. I am being charged for unreturned equipment even though I requested shipping materials to return equipment and was told in an email that it would take 30-60 days to receive the shipping items. I spoke to a customer service representative just now, who after hearing many various stories about his life, that he has a black belt, a mother with a green thumb, and a dog phobia, told me he could send the shipping materials in 7 business days. I have to call customer service back again to find out a final amount due when I receive the return shipping information and boxes and wait for Dish to receive them back. 0 out of 10, I would not recommend service with Dish to even my worst enemy. This has been time

1 year ago

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Deb Clarkesville, GA

They take away channels with no warning and no compensation for loosing them. They say it’s because the local contract has expired. How can a company not anticipate the contract expiration date and have ducks in a row to renew when the time comes. During our 18 months with dish we’ve lost NBC, ESPN (during football season!), and now ABC- for months. Unacceptable! Very poor management. Can’t wait until contract ends.

1 year ago

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ron safare

I have been a dish network customer for almost a decade. When I was getting ready to move I put my service on hold. When I moved into my new home I called to cancel dish because I can get all the streaming services for much cheaper. they told me that I had signed a 2 yr contract and they had me on record accepting it. i explained to them that I would of never knowingly re-upped my contract especially since i was getting ready to move and that the deal I would of gotten would be running while i was on hold. i explained everything to them and they didn't care. I even let them know that at the very least I was misled, but once again they said there was nothing they could do and charged me over $300 termination fee. i asked could they at least reduce it since it was obviously not what i wanted to do and have been a loyal customer for over 9 years. they couldn't do anything. i am done with dish network for life. i will never do business with this company again.

1 year ago

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Kevin Jarrell Trinity, NC

Been with Dish almost 2 years (22 months to be exact). After signing up initially they rolled out new equipment but I could “pay” to upgrade. Called to cancel several months ago due to increased cost and old equipment and was hit with the $20 a month to get out of contract mess. Finally got fiber internet in my neighborhood so after it was installed I called to cancel again. For a week, 2 hour wait times, others I know also canceling had same issue. Did the call back option last week and an hour later someone called only to route me to another extended wait - pointless. Finally waited 80 minutes today to be chastised about my time with dish. The rep started out excited and talkative but once I explained I wanted to cancel it was all downhill and down to business. So APPARENTLY you have to pay $20 to receive a cardboard box and mail the equipment back. 1 box per item so $40 for me. Nowhere to deliver or drop off equipment and no way around this. Total scam! Based on how many are on long wait times, lots jumping ship.

1 year ago

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Twitch Clown Ontario, NY

Dish Network is horrible if you live anywhere that gets any kind of rain or snow. Service instantly dies and their customer service team says to just deal with it and watch DVR. No I pay for actual live TV service and they can't provide that if it isn't sunny outside. Don't waste your time or money with them. I have a small amount of snow...measly 3" of snow right now and service is out. They say it's a major weather event. No it's not! I live in the NE of the US. We always get snow. 3" isn't a major weather event. Noone at Dish seemed to care and when I said I want to cancel they said ok here is your termination fee. Nope!! Not going to happen. Maybe they should tell customers that if they could ever get snow falling maybe they shouldn't get Dish Network. Oh also if it rains or there is a breeze your service won't work either. Don't believe them when they say our service is great...and service is always restored quickly if it does go out...that's crap. Mine has been out all day due to a little snow! Save your money and get streaming services or cable I'd give zero stars if I could. They do have one amazing customer service girl...Ashley I think...sweet girl from Kentucky. She is great...the rest don't even care

1 year ago

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Mark Faber Tullahoma, TN

If a "zero" rating was possible, that would be my more honest assessment. Signed up for DISH because of $400 MC "rebate" and my perception DISH network would do more thorough one app searches. My hopper went down, each and every time I used it, programming searches were more of an encumbrance than streaming, generally ease of use was more difficult. I called and cancelled offering to pay $186 to terminate contract. I immediately returned and received confirmation that all hardware had been received by DISH. Four Customer Service people all read me the same info from their sheets, refusing to either listen to my proposal or negotiate a contract settlement. DISH then proceeded to charge my Credit Card. DISH is NOT the way to go, folks. They have no idea of customer service in 2022. I'll now be spending every chance I get, in the future, to more fully explain my dissatisfaction with DISH, each and every chance i get, until the day I die.

1 year ago

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C J Stanko Ellenton, FL

I've had Dish for the past few years at a second home. When it works things are fine. To go from what Dish refers to as "vacation mode" to reactivating service again, you must call Dish service. Thats where the nightmare begins. 20-30 on hold to talk to a real person. I've just sold that property and I'm now trying to cancel my service. On hold 32 minutes than call disconnected. Called again. This time ONLY 30 minute wait and got a real person. He verified my information than said he had to transfer me to the correct dept. Another 15 minutes on hold to be told once more I had to be transferred once again. I got mad and hung up. Looked up corporate office and called. Same story there. Only offer the same number that gets you a 30 wait time. Dish isn't worth the aggravation. Can I give minus stars?

1 year ago

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Melissa Currie Dublin, GA

I have been a dish customer for over 20 years. Never been late or missed a payment. We bundled our account with windstream 16 yrs ago. We ended up selling our 2nd home and unbundled. Windstream took out the entire dish bill but didn’t pay dish the full amount which they took out of my checking acct jun 2, I’ve been trying to get this straight but neither company will help or cares. You can’t speak to someone who actually knows something. I will be cutting the cord because no one will help me. My advice is don’t bundle and if you want to talk to someone who can fix or even attempt to try to fix a problem, dish is not your company. I’m done but they don’t care. It’s funny in the United States of America, businesses don’t care about paying long term customers. My question then is where are they getting their money? Subsidies from our taxes? I have never missed a payment windstream paid $83.18 on 6/23/22, I paid them $167.59 for dish on 6/2/22. Where is my $. I have the statement from the bank. To keep my service on I’ve paid dish a total of $391.04. For June and July. These numbers are wrong and their math is wrong. I’m done no more $ all because a human couldn’t help a customer. Good luck to anyone new who goes down this road!

1 year ago

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Brian Gorby Fort Worth, TX

After 23 years as a customer I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad I called Dish Network and they had a repairman come and he replaced my broken equipment with the Hopper and Joey, little did I know that they were locking me into a 2 year contract for the new equipment "NEVER EXPLAINED TO ME" so roll forward to a couple months ago I was able to upgrade my internet from 3mb to 100mb making streaming a real option. So I decided to call and Terminate my Services because I liked the streaming service better. Well the Agent "never told me that I was under contract" talked me into putting my account on standby just incase I didn't like the steaming services. Fair enough, I waited a few months and decided to call back and Terminate my Services only to find out that I am under contract. The Agent tried to tell me that I would have to wait 8 months before I could cancel. She offered to lower my bill from the $120+ I was paying a month to $59 and so much but, but, but from them. Finally I was told after asking that I could buy out the remainder of my Contract for $20 for each month remaining for a total of $160 I took this option. Just hate that it took me several disconnect callbacks and nearly 3 hours to get my Service canceled. They really made me mad, can't believe that I was treated as I was after being a customer for so many years.

1 year ago

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Maggie Thompson Nathalie, VA

We have been DISH users for nearly 10 years only because they are the only provider in our area. Not once during that time has the customer been first. They do not monitor the age of equipment and/or offer to replace before it dies. Our most current issue: primary box had fatal error meaning we can not record, pause, go back, go forward, can only watch prime time recordings from primary box, will have to re-enter all of our favorite recordings set up, and DISH will not expedite delivery of new box or provide a delivery date. The only positive I have to say about DISH is they have live chat so it is not necessary to speak to live person and listen to them read canned responses. Our bill continues to climb - is nearly $200/month with NO premium channels. They have never allowed a credit no matter how long ALL paid for services are not available. Our bill is set up for auto pay so they get their money on time no matter how poor the service is. My next correspondence is to the FCC and both my state and federal representatives.

1 year ago