1.7
3.9
Overall Score
Potential tenants can narrow their search across a number of different categories to ensure they find the exact right space for them:
Any apartment hunter who visits Apartments.com can also filter a search by available amenities (in-unit washer/dryer, fitness center, pet-friendly, etc.) as well as by specific keywords, and a property's star rating as reported by actual tenants.
Another useful feature on Apartments.com is its 3D tour feature, which allows potential tenants to explore a potential living space from the convenience of their computer or smart device. A potential renter can take a closer look at an apartment, home, or other dwelling using the following virtual modes:
Apartments.com is not only a useful resource for renters, but it also provides a number of helpful tools for landlords. Landlords can easily add their rental property to Apartments.com's database, and well as the following:
Since they don't use agents, realtors or brokers, no licensing is required. This allows for no commission fees or acquisition costs for renters. By interviewing everyone from brokers to owners and property managers, Apartment.com makes sure their data is up-to-date, trusted and reliable. The downside is that Apartments.com does not broker, lease, or sublease apartments directly and is not a part to any transaction between landlords and renters. So, Apartments.com does not (a) guarantee or ensure any apartment or any transaction between a renter and landlord, (b) collect or process payment or execute any lease or sublease documentation on behalf of renters or landlords, or (c) broker, lease, or sublease or offer to broker, lease or sublease, or own any apartments. You are personally in charge of inspecting any apartment advertised for rent prior to signing any lease documentation. If you do not want to take on all these responsibilities you must go and hire another company, or real estate agent, to help you close the deal you want.
Several renters who submitted verified Apartments.com reviews to our site reported that their review had been deleted, despite meeting word count and verification requirements. Apartments.com does mention on its help center that its review moderation guidelines will not take down a review purely because it is negative. A cursory check of random listings on the site confirm the presence of one-star reviews, so it's possible that the site's review moderation process be more exclusionary than that of other search websites.
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