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2.9

Overall Score

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Kyle Culleton Petersburg, VA

I used this site to find my apartment. This site then deleted my negative review of an apartment complex that met all their guidelines. Do not rely on apartments.com for accurate reviews.

3 years ago

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Angie Fall River, MA

This site is a joke many of the properties are for sale not rent and when you reply to one you get a spam letter trying to get info money etc. BEWARE OF THIS SITE!!!!

5 years ago

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Joshua Ryan Mesa, AZ

They deleted my negative review without giving any reasoning. Like others, it was appropriately worded with plenty of examples as to my reasoning. A questionably trustworthy site at best.

5 years ago

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Timothy Mills Crothersville, IN

Tried to leave an honest review of a co.plex. apartments.com rejected it. Now people will be moving into a bad neighborhood with very poor management and service. It's sad really how they manipulate people.

6 years ago

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Lindsey American Fork, UT

I've used apartments.com to find an apartment to rent, but it didn't have as many options available as other search engines.

6 years ago

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Dustin Tsu Los Angeles, CA

Multiple fake/false ads with listing prices WAY below market. These are FAKE ads, so if you're not getting responses, this is why. Worst part is, these fake ads are deliberately put up by Apartments.com.

7 years ago

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Derek Brown

Show a 4/5 star rating when only one review gives a 4 while the rest tell the truth and give it a 1 and if a 0 was possible a 0. Seem to be on the apartment owners side compared to the renters.

8 years ago

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Anonymous Tempe, AZ

They delete negative reviews in favor of landlords. Don’t go to this site to look for an apartment because all of their information is wrong. Then they spam your inbox!

1 year ago Edited October 18, 2023

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Ace McDowell Round Rock, TX

Elizabeth P has been very helpfull explaing all the details to me.

1 year ago

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Sam Alberry Watertown, NY

continuous problems loading pages multiple browsers used just terrible just switched over from cozy as a landlord will be looking for a new place to take my payments

3 years ago

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Rachel Thaman Cincinnati, OH

They listed my property without my permission or knowledge. I was contacted by potential tenants who informed me. In addition the information was not even correct.

6 years ago

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Robert Okray Orlando, FL

Apartments.com lists almost every apartment in the city. Lots of options to choose from.

4 years ago

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Robyns4085 Fugere Santa Rosa, CA

Apartments.com allows companies to falsely advertise amenities that haven't been open to the tenants for years. Bad business practice.

1 year ago

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Maria Mills Carrollton, GA

My home is not for rent. I asked that it be removed off your site several times. Do it now. You have no right to have my home listed.

1 year ago

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Anita Jenks, OK

I'm finding discrepancies with the total units of apartments with other websites such as Realtor.com and Redfin.com

2 years ago

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Pamela Otero Rochester, MI

They erased my negative review. They do not share negatives as they are on the side of the property owers....untrustworty!!!

4 years ago

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Moon Choi Torrance, CA

apartment.com shows 5 star on the apartment that has only 10 reviews of 1 star. They should show the correct data on their website.

5 years ago

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Rozain Casie-Chitty

Apartments. com does not entertain any negative reviews about apartments. It gives me the idea they are being funded by the apartment companies.

5 years ago

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Jacob Warstler Charlevoix, MI

Apartments.com deletes negative reviews of apartments so there is no point in trusting them.

4 years ago

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Steven Hudig

They do not allow reviews under five stars. Really, not worth the effort of even looking at.

7 years ago

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Paula Julian

Horrible, never any accurate listings. Don’t waste your time here, trust me!!

1 year ago

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Danielle Pool Portland, OR

Suppresses any negative reviews of the property I reside in.

2 years ago

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Lorri Manning Upton, MA

Old listings. Messages aren’t returned.

1 year ago