Rapid Pest Control

Name: Rapid Pest Control
Rating: 2.4

2.4

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35 User Reviews

4.9

Overall Score

2.4

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35 User Reviews

4.9

Overall Score

The Good

The Bad

Bottom Line

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Company Details

Termite Control

Yes

Bed Bug Control

Yes

Wildlife Control

Yes

Lawn Services

QualityPro Certified

Time in Business

18 Years

Company Headquarters

100 South Ashley Dr. #600 Tampa, FL 33602

Number of Reviews 35

info Source of Information

Author: Kalicia Bateman

LAST UPDATED: September 11th, 2023

Rapid Pest Control provides preventative and defensive pest control services by establishing a fortified perimeter around the property lines. This keeps the pests out long before there is a lingering or larger issue at hand. Pest control professionals will come to the home and establish the best practices ensuring a customized solution preventing the problems commonly associated with bugs and other pests.

For those that are currently experiencing problems as a result of the presence of pests, Rapid Pest Control experts are trained to quickly identify the root of the infestation, relay any existing or potential issues, and finally draw up a complete protection plan to eradicate all problem pests.

Those in need of pest control services can easily obtain a free quote for Paid Pest Control services online or over the phone. If you decide to opt in to a yearly plan, you can save up to $250 on treatments and take advantage of pre-scheduled visits.

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The Good

Pest Control Plans
Pre-Scheduled and Same-Day Service
Provider Benefits
Broad Service Area

Pest Control Plans

There are two annual plans that Rapid Pest Control clients can choose from if they wish to utilize annual services and pre-scheduled treatments.

Basic Plan	Total Plan
Ants Beetles Carpenter ants Centipede Millipede Roaches Crickets House flies Earwigs Silverfish Moths Spiders Bees Wasps Hornets Stinkbugs Scorpions Fire ants	Everything included in the Basic Plan Mice Rats Rodents

Additionally, Rapid Pest Control offers add-on services, something not commonly found by providers in the industry. If ticks, termites, or mosquitos are an issue, those pests can be added on to the basic or total plan.

Pre-Scheduled and Same-Day Service

There are multiple scheduling options depending on the needs of the customer through Rapid Pest Control. For those interested in preventative treatment options can take advantage of pre-scheduled services so pest control is something they never have to worry about.

Those that are currently experiencing the ill-effects caused by a number of pests can take advantage of same-day service available through Rapid Pest Control. Rather than allow a problem to continue to get worse, Rapid Pest Control technicians can come out and start addressing the issue.

Provider Benefits

Homeowners that decide to utilize Rapid Pest Control for services will have access to a number of operational benefits associated with the company. Those that enroll in the Rapid Pest Control program will benefit from the following:

Local expert technicians
Preventative pest control solutions and measures
Full property protection
Satisfaction guarantee

Clients unsatisfied with Rapid Pest Control services will receive free re-service until the problem is effectively handled. The barriers established by the Rapid Pest Control methods are designed to protect the property with non-toxic treatments. This is something not all providers can offer or guarantee.

Broad Service Area

Many pest control companies offer a localized service, which generally means a geographically restricted service area. Rapid Pest Control has worked to still offer that local knowledge while having a broad reach.

Through its technician affiliate system, Rapid Pest Control is able to provide a national service with its solutions available throughout the country. Prospective customers can quickly identify technicians in their specific state to reach out for service.

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The Bad

Third-Party Professionals
Undisclosed Pricing

Third-Party Professionals

In an effort to provide a national service, Rapid Pest Control relies on affiliate technicians to sign up and become the “local” pest control suppliers. This is common in national pest control brands as these companies want to still offer local expertise while reaching the masses.

The downside of this set-up is the training, knowledge, and expertise of those that actually provide the pest control service will vary. For traditionally small and local pest control providers, technician services are more uniform and consistent as all work and training is provided by the in-house team.

Undisclosed Pricing

Many pest control companies will offer pest control plans as a way of standardizing both the service and the pricing. Typically, pest control companies that offer straightforward pest control treatment plans, also disclose pricing and expected rates.

Unfortunately for Rapid Pest Control clients, there is no straightforward pricing even with the pest control plans. Prospective customers will have to reach out to Rapid Pest Control for a quote to determine expected costs.

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The Bottom Line

Rapid Pest Control provides complete pest control services offering both preventative services and issue-focused needs. Clients who decide to use Rapid Pest Control can take advantage of multiple plan options that come with predetermined targeted pests. There are add-on options to those plans as well.

Those who choose the annual plan route will be able to take advantage of pre-scheduled service visits, so there is never a worry about keeping the pests away. Customers who are currently experiencing issues can take advantage of same-day service as well. There are a number of benefits associated with the Rapid Pest Control service including local technicians and full property protection. Due to the operational set-up of Rapid Pest Control, the company offers a nationwide service.

Despite offering a number of beneficial pest control solutions, there are drawbacks to the Rapid Pest Control platform. Since the company offers a national service, it requires the involvement of third-party providers. That means that in order to provide a “local” service, Rapid Pest Control requires independent technicians to sign up as affiliates in a sense.

Even though Rapid Pest Control offers annual pest control plans, there is no pricing information disclosed making it difficult to determine the service’s affordability.

Homeowners looking for a service that can follow them anywhere they live and provide scheduled treatments will likely benefit from the services and solutions available through Rapid Pest Control.

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User Reviews

Star Rating

2.4

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35 Reviews

Review Breakdown

5 grade

29%

4 grade

3 grade

2 grade

1 grade

63%

Sentiment Criteria

Value

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Quality

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Service

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DALE HACHIYA Costa Mesa, CA

I was very happy talking with Mike O with Rapid Pest Control. He made it clear that I would have several visits from the treatment staff initially and that my price would be fixed for next year.

1 year ago

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Brianna Balderrama Denver, CO

They have been charging me $125 a week without even coming inside to check if my apartment is prepared for the last 4 weeks. Last week I had my mom stay over since I knew they would come on Tuesday. When he knocked my mom opened the door and said, “isn’t it illegal to be charging for services you haven’t done?” The idiot said he hadn’t been coming cause his key didn’t work. My mom said we haven’t changed the locks so try your key, he did and it worked. He apologized and said he would be back next week which is today. My mom said she can leave so he can spray and he declined, and said I wouldn’t be charged for that week and he’d come back today. I was charged for last week, and the 4 weeks before $125 a week which is ridiculous to charge a week on top of rent which is $1446. I have called multiple times and left voicemails. I saw the pest control guy at my neighbors when I got off work and ask him why I was still charged for last week when he said he wouldn’t charge. He was very rude and as he walked away he said to take it up with the office. I have video footage of them not coming the previous 4 weeks when I was being charged.

1 year ago

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Pam Horner

This company should not even exist. They are a nighmare!!! Don't sign up with them. I signed up for annual service and paid $499 in Feb 2023. They did not show up for their first appointment and when I called they said they would have someone out the next day. I get a call froma local pest control CO which means they gave my information out without my knowledge. He did a great job. When I tried to cancel my service they said I would have to pay a penalty which was not what I was told. In July they charged by credit card $299 2X in one day. When I called them I got a message that I was no longer a customer and the phone hung up. I reported them to the Better Business Bureau and they never received a response. My credit card company deducted the payments but was never able to get a response from them either. I can't get them by email or phone so unfortunately I am out $499

1 year ago

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Alexis Greenberg Marietta, GA

I am having the same experience as many others. I signed up for one year of service in Feb 2023 just to try it out. I did not like the idea of contracting out randos every time I needed something, but the "pay one price" and securing service for a year was attractive to me. Initially it was a good experience - the company that they contracted out was amazing, but they have nothing to do with Rapid Pest Control, and my technician explained that they hate Rapid Pest Control because they never get paid on time. The tech then offered me a better deal once my year runs out (he rocks). I have been trying to call Rapid about having someone come back out to spray because it has been raining a lot and we are having some bug issues again (my home is near a very wooded area). In addition to trying to schedule having my home re-serviced (which is guaranteed by this company) I received two back to back charges for $299 last week. I paid in full back in February.... So I have already disputed the two charges, and I have disputed the original charge (over $600) because their phone service says my account is inactive - there has been no verbal or written communication by me requesting to terminate the service (if you terminate early you will be charged about $250). And in any case, the company is not taking calls, has not communicated over email aside from the initial invoice (which I sent a copy to my credit card company to help them investigate, along with their disclaimers for cancelling, etc).

1 year ago

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Nhiên An Music Hayward, CA

They deserve a minus 5 rating. I called and talked to a guy named Eric L, got a quote from him. I did some research and decided this company was not trustworthy. I called Eric back several times, left multiple messages, and emailed him a few times to say I didn’t need their service. I didn’t get any response from Eric. And of course no one called me and scheduled any service. I went with a different company. Then a month later, when I checked my credit card’s statement, there were 3 charges they put on my card: first one $1325, then 5 days later $299, then 5 days later $199. I immediately emailed Eric and asked what the heck was happening. The email was not working anymore (mail delivery failure- address not found) If this company is not a fraud, I don’t know what is. I filed a dispute with the credit card for 3 big charges of non- existent services. Do not do anything with this fraud company!!!

1 year ago

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Trevor Bennati Pensacola, FL

This might be the worst run business I have ever dealt with. I filled out the initial quote form online and got an immediate response. A nice gentleman called me and we set up my services and set an initial appointment for a few days later. Got a confirmation email and it said the technician would call an hour ahead of time to let me know they were coming. I called out of work that day because they could have come at anytime and wanted to be home for it. Nobody ever called. I didn't think anything of it because the email also had a backup appointment day scheduled for the same thing the following Friday. Again, nobody ever called. Since that day, about 6 weeks now, I've called multiple times a week and told the nice customer service people what was going on and they always said that somebody would call me back ASAP. With the 10+ times I've called and heard this exact line I've yet to revive a call about getting my home serviced. Absolutely ridiculous and I want my money back.

1 year ago

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Aubrey Botts Miami, FL

This company has been nothing but problems since I started doing business or trying to do business with them. The first treatment was ok but the follow up was cancelled by the pest control company they subcontracted to because they hadn't paid them for the first visit. I get that straight and get the second treatment done so we could put our house back in order and now i have charges showing up on my credit card bill with no explanation of what they are. I paid for a years service so there shouldn't be any more charges. I have tried for 2 days to contact them and have to keep leaving messages with there service with a promise they will return my call by the end of the day. Well end of day has come and gone twice and no return call. This outfit shouldnt be allowed to be in business.

1 year ago

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Ryan Fletcher Mansfield, TX

Purchased a year plan to get rid of ants and other pests. Initially set up a time with exterminator who cancelled and did not reschedule. Took hours to get ahold of Rapid Pest control and could only get through via email as no one would answer the customer service line. Had to threaten to cancel to get a response. Exterminator came out and sprayed but the ant problem remained. Called and emailed again and ran into the exact same issue. A second exterminator though a different coma y came out but still the ants just moved to another part of the house. Contacted Rapid a third time and requested a refund. I could not get any customer support this time so I disputed the charges with my credit card company and received my refund. Do not let the BBB advertisement fool you this is a very poorly run company.

1 year ago

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Dean Kette Hilliard, OH

Signed for one year at $550. A local subcontracted company arrived on time and did a very good job of treating our condo. He did say that a second treatment might be necessary. If so, call Rapid Pest Control and they would follow through — it might not be him that gets the job but another local company might show up. Ants were greatly reduced but we needed that second treatment. After several email requests to Rapid Pest Control home office in Florida along with phone calls that were not returned, I contacted the local company that had made the initial visit. They told me they never got paid for the job — that it was a scam. I called my credit card company to stop payment but it had already be processed. They put in a dispute claim to try for a refund. Rapid Pest Control finally sent me an email telling me they cancelled our contract. I’m out $550 for one visit of a one year contract. The local guy that did the job is out the fee he was to be paid. Based on my experience, my advice would be: DO NOT DO BUSINESS HERE !

1 year ago

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Theresa Evans Tampa, FL

Received a call back after text message request. Was very detailed with information and I received my confirmation of contact while on the phone with a scheduled appointment due the week. Bye bye bugs Update..I have been scammed. I got the scheduled confirmation email. No one came out. This company has charged my account 6 different times. 199.99 2x and 299.99 2x with 2 other fees. I never received service. I have called several times and these answering service people say they will forward a message. I had to have my card cancelled and bank is now working on several dispures. DO NOT USE THEM.IT IS A SCAM.our. it seems all the reviews came around the same time as mine about 3 weeks or more.

1 year ago Edited June 27, 2023

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Laurene Labriola

RIP OFF! I signed with them December of 2022. For 1 year service quarterly. Paid upfront. Sent a technician out one time in January. The company did not pay him. So therefore he will not honor the contract. I've called numerous times no one answers or returns phone calls or emails. I filed with the BBB and was unsuccessful resolving the issue. They danced around my complaints. Not sure where to go from here. I'm going to file in small claims court. Which means a trip to Florida thats not so bad living in Illinois. Lol But for the amount I paid and consider airfare and filing fees that in itself would equal what I'd be suing for. Of course I will include all of that in the lawsuit. DON'T DO BUSINESS WITH THIS COMPANY!!

1 year ago

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Lily City of Angels, CA

My experience? Beyond aggravating and unprofessional customer service—or lack thereof. However, they are excellent at taking money upfront, no follow-through with their affiliates, and avoiding phone calls after the fact that NO SERVICE TECHNICIAN SHOWED UP FOR THE APPOINTMENT. I lost an entire day waiting for service, then more time wasted over the next two days and five phone calls later, either to be on lengthy holds and get the runaround or repeatedly dropped into voicemail. (Do NOT expect a return call.) I’ve even had my call disconnected, and—get this—dropped into an automated loop to request home or auto insurance. WTF?!? This company deserves a ZERO star rating. And their 100% satisfaction guarantee? Not going to happily happen on my watch. But I’m 100% satisfied Rapid Pest Control is a successful rip-off organization and have filed a charge dispute with the credit card company to help resolve this $1,649 issue. Do not remotely consider doing business with Rapid Pest unless you are game for a shoddy experience. Based on mine alone and the time I’ve taken to write this review, it’s best to consider yourself forewarned. Do yourself a favor—call your local exterminator company directly and get on with your day.

1 year ago

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Darla Rigard Burien, WA

O stars would be more appropriate. RAPID PEST/ CANCEL SERVICE. NO ONE SHOWED UP YESTERDAY. WHY WOULD I BE INTERESTED IN AN EMAIL TODAY THAT SOMEONE WILL CONTACT ME AT SOME POINT TO MAKE A FUTURE APPT. I WAITED THE ENTIRE DAY AND EVENING YESTERDAY FOR A SCHEDULED APPT, YESTERDAY. FIRST I WAS TOLD 9-11A BY THE SALESPERSON, THEN ANYTIME THAT DAY BY SCHEDULING. NO ONE CAME. SCHEDULING TOLD ME TWICE I WAS SCHEDULED AND SOMEONE WOULD ARRIVE, YESTERDAY, AS DID YOUR SALESPERSON, TWICE, ALL YESTERDAY. SERVICE MISREPRESENTED. CANCEL VISA CHARGE. I HAVE NO USE FOR YOUR SERVICE. YOUR PRICES ARE SUBSTANTIALLY MORE THAN MANY, LESS THAN SOME. YOUR "SERVICE" GETS AN "F". I WOULD ADVISE FOR EVERYONE TO GO ELSEWHERE. Per Tom and Alex, Rapid Pest likely will not cancel my contract, even though they have lied, more than once. And did not show. I am using a new reliable pest company. BEWARE!

1 year ago Edited March 14, 2023

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Joe TheProGamer Fort Smith, AR

Worst service I have ever gotten. When I called to get the service. I requested for it to be done while I was at work due the technician and I couldn't be available at the same time. I advised that I wanted them to email me instead of calling me and my front door will be unlocked(all day) while I was at work. Tom offered an annually service of over $700. I refused and just wanted a 1 time service. Tom quoted me for a one time service to be $269.75. I paid it 3 days before the technician even arrived. the day Rapid Pest was to come to my house they didn't. but Rapid Pest Technician claimed they tried to call me and left a voicemail. but I don't have voicemail set up. they had to use a 3rd party pest control company(Allstate Termite and Pest Solutions) due to the fact that the Rapid Pest Technician couldn't come by due to it being too late(5:00pm). Then 40 days later I get an email where Rapid Pest tried to take another payment of $269.75. but i called my bank and put a stop to that. Then I got a bill from Allstate Termite and Pest Solutions for $164.63 that was mailed to their address in fort smith. Rapid Pest turned around and put a sticker with my name and address on that bill.

1 year ago

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Shawn Perrard Deer Park, TX

Over all my experience was good. The salesman was informative and did describe what I was getting as far as service. Would have rather had a personal face to face meet before having to pay. This is just based on my sale. So far I cannot say anything about the service as I have not had them out yet.

1 year ago

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amy bowen Elkhart, IN

Don’t waste you time and money signed I for the year full package they contracted it out and didn’t even tell the contractor what package I had they only sprayed 1 room in my house they stayed if I seen anything after they spayed they would sent somebody right back out but they won’t they won’t return your calls or emails, when you call them they state they have to have somebody call you back but they don’t call you, just a big rip off

1 year ago

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Desert Sky Aerial Photography

I would give a no star review but that's not an option. They charged me up front then continued to try to charge my account while not providing services. When confronted they refused to return my calls and blocked my number. thankfully my bank found them to be fraudulent, returned my money, and blacklisted them from other customers.

1 year ago

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D. Shepherf Monroe, NY

The job was done by a private individual they contracted out to. The company charged a full upfront price of $1,700+. A couple months later they charged my account $199 twice for no apparent reason. They wouldn’t transfer me directly to billing and only took messages. The actual individual that did the extermination was great.

1 year ago Edited July 10, 2023

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Angela Morrill

These thieves stole my money. Set up an appointment never came, assured me I wouldn't be charged until they came I was charged $199 I've called six times no one ever calls me back and I have received a no services this is the second month I've been waiting for a call back.

1 year ago

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Gary Looney South Bend, IN

They got back to me quickly, and though more expensive than I thought, I hope that it will take care of the situation.

1 year ago

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Jim

Don't use this company! Worst service ever. The tech they sent out was in and out in two minutes. They will make you wait 10 days before sending a tech out again as your problem escalates. I called them numerous times, and they never returned my calls. I finally called Clark , and they resolved the issue.

1 year ago

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Stephanie Atwell

I selected this company and they didnt show up on the scheduled date and took money 3 times from my account and when i tried to contact them they never responded or gave my money back. Terrible. Do not use this company

1 year ago

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crazyqueso New Braunfels, TX

Terrible! Charged $1750 in repeat charges over a month and didn't deliver any service or communication of issues. Phone number auto disconnects. Huge scam. Don't ever use these useless scammers.

1 year ago

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Rick S Glen Burnie, MD

Do not use this company. I can never get anyone on the phone to get answers about a service. I feel like they scammed me. I paid for the year upfront has not had anyone service my home.

1 year ago

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Kim Sterling, VA

Do not use this company. I can never get anyone on the phone to get answers about a service. I feel like they scammed me. I paid for the year upfront has not had anyone service my home.

1 year ago

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Jessica Laurie Minneapolis, MN

Great inspector Helped me to understand what was going on and process Showed up next day I asked for Inspection

1 year ago

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Frank Danville, CA

The service is fast and they responded to all of my questions. Great.

1 year ago

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Marcy Dickerson Savannah, GA

Rep was very friendly and knowledgeable. Attempted to upsale but was not pushy

1 year ago

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katt sommers Martinsville, IN

Great prices and the basic plan covers all our needs

1 year ago

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Pat Mcalpine Sheldon, IA

fast response easy to talk to friendly

1 year ago

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Linda Knox Blacklick, OH

courtesy of a salesperson is always a plus

1 year ago

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Larry Ballard Columbus, OH

the quick respone and the friendly nice of the people

1 year ago

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Bill

Very knowledgeable and helpful to answer all my questions

1 year ago

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Teraisha Geer Knoxville, TN

They were the cheapest I found and they had an appointment that was available for this same week

1 year ago

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kevin martin Cleveland, OH

Call taker was informative as to their service.

1 year ago