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Preventive Pest Control

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7.6

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 14th, 2024

Preventive Pest Control was started in 2002. Currently, they have nine locally owned and operated branches in six states. These states are New Mexico, Arizona, Texas, Utah, Nevada, and California. Its service programs eliminate more than seven species of pests for both residential and business customers. Its services are backed by great guarantees, liability insurance, thorough pest management programs, as well as preventative pest programs and treatments are eco-friendly and customized to fit your needs. Preventive Control works to ensure your property remains free of pest damage and your family's health is protected from pesky pests. 

Preventive Pest Control has one simple strategy: prevent pest problems before they occur to protect businesses and homes from unwanted pests and pest damage.

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The Good

  • Guarantees
  • Commercial Services
  • Lawn and Weed Control Program
  • Residential Pest Control

Guarantees

What is exceptional about Preventive Pest Control are their service guarantees. Most companies in the pest control industry only offer one guarantee. Preventive, however, provides a total of four service guarantees:

  • Satisfaction Guarantee: Preventive Pest Control guarantees that if during any given month customers are living with inordinate pest problems despite giving Preventive Pest Control repeated opportunities to manage such problems, they will be credited or refunded 100 percent of their last regular bi-monthly service fee until such problems are brought under control.
  • Re-Service Guarantee: Preventive Pest Control guarantees to provide additional service, upon request, between regularly scheduled visits at no additional cost.
  • Price Guarantee: Preventive Pest Control guarantees that each customer's bi-monthly rate will not increase for a minimum of two years.
  • Pest Control Guarantee: Pest Control guarantees to control covered pests in and around the home through regular pest control service.

Commercial Services

Preventive's commercial services focus on prevention of pest infestation, although they provide state of the art technology and professional pest technicians to neutralize pest threats. Their business protection plans include thorough inspections of a business' property and taking the time to assess the business' needs. For each client, Preventive devises a cost-effective pest control plan. Industries they serve include:

  • Food and Beverage Processing
  • Food Services
  • Healthcare
  • Hospitality Properties
  • Retail Stores
  • Office Buildings
  • Schools and Dorms
  • Property Management for Apartments

Weed and Lawn Control Program

One unique service Preventive offers is its Weed and Lawn Control Program. This is a well-rounded complement to any pest control program in the non-winter months. Their services include:

  • Proper application of fertilizers
  • Core aeration
  • Insect control
  • Proper watering
  • Seeding

Along with the above services, customers also receive help to understand how to take care of their lawn and how to make it weed-free. These services are also eco-sensitive, using less toxic pesticides.

Residential Pest Control

Pests can cause thousands of dollars in structural damage to a home, while also posing a severe health threat to families. Preventive Pest Control strives to prevent unwanted insects, rodents, and termites from ever entering a home without jeapordizing the health of residents or pets. The residential pest control service is a thorough pest management process that eliminates a current pest problem and focuses on pest prevention. The common pest control solutions Preventive Pest Control provides are:

  • Ant control
  • Cockroach control
  • Rodent control
  • Scorpion control
  • Spider control
  • Stinging insect control
  • Termite control

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The Bad

  • Bi-Monthly Rates
  • Lacking Price Information

Bi-Monthly Rates

Although the mandatory one-year contract is not extremely unreasonable, their bi-monthly rate may not be the best option for someone needing more flexibility. It can result in early cancellation fees for someone already on a tight budget. It would be better if they, similar to a short list of their national competitors, offer a one-time treatment option "as-needed" or a month to month service plan.

Lacking Price Information

Regarding payments, Preventive Pest Control does not make pricing options available to potential customers. For example, although there is a contract, Preventive does not disclose the details of their contracts. Customers have to contact the company directly to learn any contract details.

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The Bottom Line

Preventive Pest Control offers customers a plethora of guarantees to ease the financial burden of pest control services. With the company offering services to get rid of rodents, ants, termites, stinging insects, and other household pests; they should be on the Top five list of companies worth checking out if residing in New Mexico, Arizona, Texas, Utah, Nevada, or California. Preventive Pest also offers multiple satisfaction guarantees, so customers can expect professional pest technicians to get rid of problem pests and stop pest infestations. It is also viable for those needing lawn care and weed control; customers can benefit from bundling their pest control and lawn care into one service package.

Preventive Pest Control is not a good option if someone is looking for a "pay-as-you-go" or one-time treatments as-needed.

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Star Rating

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4.5

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62 Reviews

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5 grade

69%

4 grade

19%

3 grade

6%

2 grade

2%

1 grade

3%

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Theola MI Carrethers Phoenix, AZ

It would just be nice to have the same tech each time or some of the times so I don't have to tell them what to do each time. And they need to wear shoe covers when they come inside.

3 years ago

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Reply from Preventive Pest Control

Thank you Theola for the feedback. We can definitely do our best to get you the same technician. We will make sure they wear shoe covers when inside the home. Please let us know if there is anything else we can do.

Aug. 31st, 2021

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Charlotte P Herriman, UT

We used Preventive for almost 2 years. We used their pest control and lawn services. Some of the techs that came out didn't really have any idea when we would ask them specific questions about lawn maintenance or care, the most helpful answer we would ever get was "just water more". The pest control was great, no pesky spiders or bugs in the house. The problems that we ran into is that they would never call to schedule the maintenance, they would just show up, and when you are working from home and have meetings you really need a heads up. The lawn care was okay...I feel we have done a better job maintaining our lawn that they did. My husband called multiple times about calling ahead to schedule and it fell on deaf ears. Then he called to cancel the services all together and they still continued to send techs out and charge our account for it.

3 years ago

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Amy Boren American Fork, UT

We were with this company for years and never saw a spider. But we started getting vols.The killed our grass and even though they would double treat for spiders they wouldn't for the vermin so we switched companies.

5 years ago

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Tony Gibson American Fork, UT

We struggled with Preventive. They were pushy and came once when we asked them not to. The service was fine, but we felt that they were way too expensive for us.

5 years ago