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Preventive Pest Control

Preventive Pest Control

Name: Preventive Pest Control
Rating: 4.5

4.5

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62 User Reviews

7.6

Overall Score

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4.5

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62 User Reviews

7.6

Overall Score

1-(888) 789-0162

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The Good

The Bad

Bottom Line

Reviews

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Company Details

Termite Control

Yes

Bed Bug Control

Wildlife Control

Yes

Lawn Services

QualityPro Certified

Time in Business

23 Years

Company Headquarters

18570 S 186th Way Ste 102 Queen Creek, AZ 85142

Number of Reviews 62

info Source of Information

Author: Kalicia Bateman

LAST UPDATED: January 14th, 2024

Preventive Pest Control was started in 2002. Currently, they have nine locally owned and operated branches in six states. These states are New Mexico, Arizona, Texas, Utah, Nevada, and California. Its service programs eliminate more than seven species of pests for both residential and business customers. Its services are backed by great guarantees, liability insurance, thorough pest management programs, as well as preventative pest programs and treatments are eco-friendly and customized to fit your needs. Preventive Control works to ensure your property remains free of pest damage and your family's health is protected from pesky pests.

Preventive Pest Control has one simple strategy: prevent pest problems before they occur to protect businesses and homes from unwanted pests and pest damage.

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The Good

Guarantees
Commercial Services
Lawn and Weed Control Program
Residential Pest Control

Guarantees

What is exceptional about Preventive Pest Control are their service guarantees. Most companies in the pest control industry only offer one guarantee. Preventive, however, provides a total of four service guarantees:

Satisfaction Guarantee: Preventive Pest Control guarantees that if during any given month customers are living with inordinate pest problems despite giving Preventive Pest Control repeated opportunities to manage such problems, they will be credited or refunded 100 percent of their last regular bi-monthly service fee until such problems are brought under control.
Re-Service Guarantee: Preventive Pest Control guarantees to provide additional service, upon request, between regularly scheduled visits at no additional cost.
Price Guarantee: Preventive Pest Control guarantees that each customer's bi-monthly rate will not increase for a minimum of two years.
Pest Control Guarantee: Pest Control guarantees to control covered pests in and around the home through regular pest control service.

Commercial Services

Preventive's commercial services focus on prevention of pest infestation, although they provide state of the art technology and professional pest technicians to neutralize pest threats. Their business protection plans include thorough inspections of a business' property and taking the time to assess the business' needs. For each client, Preventive devises a cost-effective pest control plan. Industries they serve include:

Food and Beverage Processing
Food Services
Healthcare
Hospitality Properties
Retail Stores
Office Buildings
Schools and Dorms
Property Management for Apartments

Weed and Lawn Control Program

One unique service Preventive offers is its Weed and Lawn Control Program. This is a well-rounded complement to any pest control program in the non-winter months. Their services include:

Proper application of fertilizers
Core aeration
Insect control
Proper watering
Seeding

Along with the above services, customers also receive help to understand how to take care of their lawn and how to make it weed-free. These services are also eco-sensitive, using less toxic pesticides.

Residential Pest Control

Pests can cause thousands of dollars in structural damage to a home, while also posing a severe health threat to families. Preventive Pest Control strives to prevent unwanted insects, rodents, and termites from ever entering a home without jeapordizing the health of residents or pets. The residential pest control service is a thorough pest management process that eliminates a current pest problem and focuses on pest prevention. The common pest control solutions Preventive Pest Control provides are:

Ant control
Cockroach control
Rodent control
Scorpion control
Spider control
Stinging insect control
Termite control

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The Bad

Bi-Monthly Rates
Lacking Price Information

Bi-Monthly Rates

Although the mandatory one-year contract is not extremely unreasonable, their bi-monthly rate may not be the best option for someone needing more flexibility. It can result in early cancellation fees for someone already on a tight budget. It would be better if they, similar to a short list of their national competitors, offer a one-time treatment option "as-needed" or a month to month service plan.

Lacking Price Information

Regarding payments, Preventive Pest Control does not make pricing options available to potential customers. For example, although there is a contract, Preventive does not disclose the details of their contracts. Customers have to contact the company directly to learn any contract details.

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The Bottom Line

Preventive Pest Control offers customers a plethora of guarantees to ease the financial burden of pest control services. With the company offering services to get rid of rodents, ants, termites, stinging insects, and other household pests; they should be on the Top five list of companies worth checking out if residing in New Mexico, Arizona, Texas, Utah, Nevada, or California. Preventive Pest also offers multiple satisfaction guarantees, so customers can expect professional pest technicians to get rid of problem pests and stop pest infestations. It is also viable for those needing lawn care and weed control; customers can benefit from bundling their pest control and lawn care into one service package.

Preventive Pest Control is not a good option if someone is looking for a "pay-as-you-go" or one-time treatments as-needed.

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User Reviews

Star Rating

4.5

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62 Reviews

Review Breakdown

5 grade

69%

4 grade

19%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_border

Trustworthiness

star star star star star_half

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Verified Customer

star star star star star

william rosales Gilbert, AZ

I have been with PPC about 10 years and they have always done a good at my residence. they always give me a reminder call when they are coming out, they show up when they say they will.

3 years ago

Reply from Preventive Pest Control

Thank you William for the great review and continued business over the years

Aug. 25th, 2021

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Sharon Las Vegas, NV

Preventive Pest Control is knowledgeable and knows how to get rid of those pesty pests. I had an issue with scorpions called them, and with one spray my problem was solved. Their technicians ask questions to learn what pest problems you are having then begin to work on eliminating and controlling any future pest problems.

11 months ago

star star star star star

Timothy Harris Murfreesboro, TN

Preventive Pest Control is a great company! Their customer care is top notch, and all their employees have been professional and courteous! Kyle did an excellent job today in taking care of our periodic indoor/outdoor spraying and traps. He answered some questions I had and yet again reminded me why I chose Preventive Pest Control to begin with. Keep it up guys!!!

6 years ago

star star star star star

Enzo Croydon, CRY

David L (RH) visited my property after we had a pigeon issue where they were nesting under our solar panels. He was professional and reliable and did the protection job he said he would really efficiently. Previous to speaking to David I had given up and thought there was nothing we could do. This should now resolve the issue which I’m really pleased about…cheers David! Hubert come to my property because we had mice problem in the cantine for a very long time. He was very quick the guy solved the problem in an hour he was very professional and you can see he know what he was doing. We don’t had any more problem ever since

2 years ago

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sunday toler Matthews, NC

I absolutely LOVED this company! I never had any bug issues once I started with Preventive. No scorpions either. Once I had a large wasp nest in the corner of my roof and the technician handled the situation like the Pro he was. In fact when I called and told them about the wasps they came immediately. You pay monthly but if you have any issues they come out for no extra charge. In my area they started a weed spraying service. I had my doubts at first but once they started I was beyond happy. Yes, People “NO MORE WEED PULLING!” I just loved my tech guys who were so friendly and extremely knowledgeable…Best Company EVER! You will not regret hiring this company…

2 years ago

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Verified Customer

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Theola MI Carrethers Phoenix, AZ

It would just be nice to have the same tech each time or some of the times so I don't have to tell them what to do each time. And they need to wear shoe covers when they come inside.

3 years ago

Reply from Preventive Pest Control

Thank you Theola for the feedback. We can definitely do our best to get you the same technician. We will make sure they wear shoe covers when inside the home. Please let us know if there is anything else we can do.

Aug. 31st, 2021

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Gordon M. Chandler, AZ

I’ve been with Preventive Pest Control since 2001. They are the only Pest Control Service in the East Valley I recommend. We also use other services they offer. When ever I call between services they always make sure I’m taking care of immediately.

2 years ago

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Eddie Rios Ogden, UT

Preventive Pest Control is down right excellent. They come every year and do the job right. There is no need for repeat calls when the job is thorough and well done the first time. I haven't explored other pest options as this first option has already served me best. Happy customers don't stray!

4 years ago

Reply from Preventive Pest Control

Thank you Eddie for your review and continued business.

Jul. 19th, 2021

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Greg West Valley City, UT

We have had Preventive Pest Control for a few years now. We have a huge deck around an above-ground pool which tends to attract wasps. We have also had trouble with mice in a woodpile plus the usual spiders and pests. Preventive comes at regular intervals and whenever we call them about a problem that arises. They respond quickly and take care of us. Whenever another pest control company comes knocking and we tell them we are with Preventive, they confirm that we're in good hands and they can't beat the price.

4 years ago

Reply from Preventive Pest Control

Thank you for the fantastic review

Jun. 29th, 2021

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Stephanie Love Herriman, UT

I have been using preventive for five years and I’ve been extremely happy with their service. They are reliable, they call in advance and send an email, I can count on one hand how many spiders I have seen in my house since I’ve starting using them. The price is affordable and totally worth it. And the workers are always very friendly. The customer service is awesome. I will absolutely continue using them.

4 years ago

Reply from Preventive Pest Control

Thank you Stephanie for the great review! We appreciate your continued business

Jul. 19th, 2021

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Verified Customer

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Sue schultz Chandler, AZ

show up in allotted time frame, does a thorough job and great results. they come back if issue persists at no charge.

3 years ago

Reply from Preventive Pest Control

Thank you Sue for the fantastic review

Aug. 9th, 2021

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Darlene Headley Las Vegas, NV

Been using their service for 10 yrs now. EXCELLENT service. Friendly techs, always on time. I've made good friends with each if the techs over the past 10 yrs. Preventive Pest Control is the BEST !!

2 years ago

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Jeremy Brown Riverton, UT

I like what they offered and their p ice was a little high. But we didn't get the attention we wanted and had to work hard for the extras. Like inside spraying is included but we had to call ahead and get it setup each time. So it never happened.

5 years ago

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Dale Herriman, UT

We liked them so much with their pest control that we have them do our lawn fertilization. We've been with them for over 13 years. They are prompt, professional and do exactly what they say they will.

7 years ago

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Billijo Smith Phoenix, AZ

When we first started with this service were having a terrible ant problem, they came back twice before we were to have our next scheduled visit to take care of the problem. They are very courteous and professional. They also work with us and let us know before they arrive so we can have our dogs in the house. I would highly recommend.

2 years ago

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margaret dickens Albuquerque, NM

I have used Preventive Pest Control in two different states and have been very pleased with their services! They have very reasonable rates, arrive at the house at the promised time and are very knowledgeable about their trade! We never see any live pests at our house. Preventive Pest is thorough!

2 years ago

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Amrit Nandrey Brentwood, TN

I've been with Preventive Pest Control for almost 2 years now. Their customer service is very prompt and they even come back out in 1-2 days for reservice whenever called/texted. They are very thorough in treating my home (interior and exterior), but living next to creek being the insects back. Very satisfied.

2 years ago

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Charlotte P Herriman, UT

We used Preventive for almost 2 years. We used their pest control and lawn services. Some of the techs that came out didn't really have any idea when we would ask them specific questions about lawn maintenance or care, the most helpful answer we would ever get was "just water more". The pest control was great, no pesky spiders or bugs in the house. The problems that we ran into is that they would never call to schedule the maintenance, they would just show up, and when you are working from home and have meetings you really need a heads up. The lawn care was okay...I feel we have done a better job maintaining our lawn that they did. My husband called multiple times about calling ahead to schedule and it fell on deaf ears. Then he called to cancel the services all together and they still continued to send techs out and charge our account for it.

2 years ago

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Katie Howard Pleasant Grove, UT

We've been using Preventive for years, and they've always done a good job. They always offer to spray inside if we'd like, but usually the outside treatment does a good enough job taking care of spiders and insects. They have automatic payments set up and let us know in advance when they'll be coming. I saw a significant decrease in spiders specifically after they started spraying.

6 years ago

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Verified Customer

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Bob brown Mesa, AZ

They were prompt, Courteous and gave me a plan for longterm eradication of termites

3 years ago

Reply from Preventive Pest Control

Thank you for the great review Bob

Aug. 17th, 2021

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Verified Customer

star star star star star

David Rocheleau Queen Creek, AZ

Preventive really cares about your pest concerns and does their best to eliminate all problems.

3 years ago

Reply from Preventive Pest Control

Thank you David for the great review

Aug. 9th, 2021

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Verified Customer

star star star star star

Tammy Maldonado Chandler, AZ

Always do a great job! Been with them for years and have never had a bug inside my home.

3 years ago

Reply from Preventive Pest Control

Thank you Tammy for the great review and loyal business over the years

Aug. 9th, 2021

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Verified Customer

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Bill Rush Mesa, AZ

You call to set an appointment. And you call about 20 minutes before you actually come.

3 years ago

Reply from Preventive Pest Control

Thank you Bill for the great feedback and review

Jul. 29th, 2021

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Tari Thomas Phoenix, AZ

Preventive Pest Control has served me for years at multiple properties and they get the job done. If not, they well always ensure their service by respraying if necessary.

2 years ago

Reply from Preventive Pest Control

Thanks for the great review Tari!!!

Jul. 25th, 2022

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L Turner Avon, IN

This company offered great service as we dealt with some nuisance critters and they fixed our problem. The employees are very polite and professional and I would highly recommend the Preventative Pest control.

2 years ago

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Ry Phi Herriman, UT

Preventive uses a fairly effective extermination product that is natural, environmentally friendly and safe around pets. My experience with Preventive's service scheduling was less than satisfactory. Either they were unwilling to work around my work schedule OR they would arrive out of the blue with no notice. Additionally the lawn care service was less effective and far more expensive than me buying weed and feed at the store and applying it myself. When I tried to cancel the service after repeatedly voicing my dismay, I was still required to pay out the rest of the contract for services I didn't receive.

2 years ago

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Destini Ferguson Tallahassee, FL

My new apartment was infested with ants, so I called Preventive Pest Control. The exterminator said he couldn't spray my balcony, which was disappointing. There isn't a patio, walkway, or porch below us so I didn't understand why. Regardless, after a week all of the ants were gone. They have not returned and its been several months.

3 years ago

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Kristiane R Durfey Pleasant Grove, UT

We used Preventive Pest Control several years ago and we were pleased with the results. They were a little bit more expensive than we wanted but the technicians were professional and we were happy with the results. Spiders and mice were all taken care of.

5 years ago

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Verified Customer

star star star star star

Jennifer Maine Gilbert, AZ

Great service and quality every time! Would highly recommend.

3 years ago

Reply from Preventive Pest Control

Thank you Jennifer for the great review

Aug. 31st, 2021

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Verified Customer

star star star star star

Judy Gilbert, AZ

I can communicate with the tech. And he took care of my wants.

3 years ago

Reply from Preventive Pest Control

Thank you Judy for the review

Aug. 17th, 2021

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Verified Customer

star star star star star

Anon Ymous Phoenix, AZ

Their product are effective. Their "technicians" are friendly.

3 years ago

Reply from Preventive Pest Control

Thank you for the great review

Aug. 3rd, 2021

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Verified Customer

star star star star star

Tassi Law Chandler, AZ

They went out their ways to take care of customer. They listens to customers.

3 years ago

Reply from Preventive Pest Control

Thank you Tassi for the fantastic review and your continued business over the years

Jul. 29th, 2021

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Verified Customer

star star star star star

Judy Letteer Gilbert, AZ

Always reliable and professional. Have used them for many years.

3 years ago

Reply from Preventive Pest Control

Thank you Judy for the great review

Jul. 29th, 2021

star star star star star

Bettina Eversen

So accommodating and the employees that have come to my house throughout the years have always been respectful and professional.

2 years ago

star star star star star

Georgi Otis Maricopa, AZ

The service guys are all awesome...always let know what's going on and what they found or didn't find. Highly highly recommend!!!

2 years ago

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Parker Hansen Herriman, UT

Due to covid my family has had to cut back on some things that aren't as important as others. I contacted Preventive Pest Control and let them know I wouldn't be able to continue my services due to financial issues. They hit me with a large cancelation fee and will not help to reduce this fee. I feel that this company is unwilling to help families that have had some hardship. I would not recommend.

2 years ago

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Verified Customer

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JW Chandler, AZ

Pests sufficiently under control and always on time.

3 years ago

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Verified Customer

star star star star star

Joanne Glass Gilbert, AZ

They are always ready and willing to do more!

3 years ago

Reply from Preventive Pest Control

Thank you Joanne for the great review

Aug. 31st, 2021

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Verified Customer

star star star star star

John Paul Civettini Gilbert, AZ

On time, effective, professional service!

3 years ago

Reply from Preventive Pest Control

Thank you John Paul for the fantastic review

Aug. 25th, 2021

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Verified Customer

star star star star star

Pamela Habig Mesa, AZ

Service completed on time; reliable; friendly employess

3 years ago

Reply from Preventive Pest Control

Thank you Pamela for the great review

Aug. 9th, 2021

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Verified Customer

star star star star star

Joseph Caputo Chandler, AZ

They are always quick and responsive to follow up calls

3 years ago

Reply from Preventive Pest Control

Thank you Joseph for the great review

Aug. 3rd, 2021

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Verified Customer

star star star star star

A. Todd Casa Grande, AZ

Efficient and thorough great customer service service.

3 years ago

Reply from Preventive Pest Control

Thank you for the fantastic review!

Jul. 29th, 2021

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Lesa Burgess Pleasant Grove, UT

I felt like Preventive Pest Control did a pretty good job. I would have liked to have a bit more friendly service but overall I was happy with them.

6 years ago

star star star star star

Lorna Johnston West Valley City, UT

We are very happy with Preventive Pest Control. They are efficient affordable and come promptly if we have any extra concerns with pests.

4 years ago

Reply from Preventive Pest Control

Thank you Lorna for the great review

Jun. 29th, 2021

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Amy Boren American Fork, UT

We were with this company for years and never saw a spider. But we started getting vols.The killed our grass and even though they would double treat for spiders they wouldn't for the vermin so we switched companies.

5 years ago

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Ron Durfey Pleasant Grove, UT

I gave them a shot to do my pest serve after a long relationships with another company and they were horrible. They not only charged way too much but their service was sub par. I constantly had to call them back to respray because spiders were entering our home. This never happened with the prior company. I'm glad I canceled my service with them and will not use them again.

5 years ago

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Jana Mesa, AZ

They provide Friendly reminders, a prompt response, courteous and good service, they have a guarantee to come back if you see bugs or have a problem with pests

5 years ago

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Verified Customer

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Lee Hester Chandler, AZ

We've gotten hassle-free, reliable service.

3 years ago

Reply from Preventive Pest Control

Thank you Lee for the great review

Aug. 25th, 2021

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Jamie Carter San Tan Valley, AZ

The technician is alway great! Appreciate his flexibility and always communicates with us on when he will arrive.

2 years ago

Reply from Preventive Pest Control

Thanks for the great review Jamie!!!

Jun. 3rd, 2022

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Kamron Dalton Riverton, UT

The first time they treated our home we still had issues, however with a single call they came back and did another round. Great customer service.

2 years ago