Mission Pest Control
Is This Your Business?0.0
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Author: Kalicia Bateman
Mission Pest Control is a family-owned pest control business in Southern California. The business is well known in the area and has positive reviews from thousands of customers. It has an “A” rating on the Better Business Bureau and offers control services for the following pests:
- ants
- wasps
- roaches
- rodents
- mosquitoes
- spiders
- fleas
Top Ranked Companies
The Good
- Daily Employee Training
- Impressive Reviews
- Clean, Organized Website
Daily Employee Training
Mission Pest Control trains its employees daily on customer service, safety, and company services. Many things are constantly fluctuating in the pest control industry, and knowing that Mission Pest Control employees are made aware of these changes on a daily basis can bring peace of mind. You can know you are receiving the best and most updated pest control.
Impressive Reviews
Mission Pest Control has received positive reviews from thousands of customers. The reviews mentioned things like professionalism, thorough work, safe pesticides, and excellent communication. Only a few reviews mentioned pricing discrepancies, more of which you can read down below.
Clean, Organized Website
Mission Pest Control’s website is clean, well organized, and easy to use. Unlike many other pest control companies in the industry, the website does not overload information and clearly states the services available. While it is very simple, there is room for more detail on the website on things like contracts and additional services.
The Bad
- Undisclosed Pest Treatments
- Price Discrepancies
- Missing Information
- Limited Service Area
Undisclosed Pest Treatments
Mission Pest Control mentions only six main pests on its website, specifically ants, roaches, fleas, spiders, rodents, and wasps. Later it also mentions mosquitoes, but it is unclear if the company offers services for other common Southern California pests, such as millipedes, bed bugs, bees, earwigs, and termites. Customers can indicate which pests they need treatment for when requesting a consultation, which will allow communication from the company on whether it covers these types of pests.
Price Discrepancies
Some reviews mentioned hidden fees associated with appointment cancellation. Customers should be sure to ask for full price transparency when scheduling a consultation with Mission Pest Control in order to avoid these fees.
Missing Information
Mission Pest Control is missing information on some services, such as outdoor treatments for wildlife, birds, etc. Additionally, it doesn't mention contracts, pricing information, attic services, crawlspace services, or lawn care services. Most pest control companies offer these services with fixed or flexible contracts. It is likely that Mission Pest Control does the same, but the lack of information listed on its website makes it difficult to know.
Limited Service Area
Currently, Mission Pest Control only treats pests for those living in the Southern California area.
The Bottom Line
Mission Pest Control has made a statement in Southern California by successfully bringing pest control services to thousands of homes and families. Interested customers will find the company’s website well organized and inviting, with a clear place to sign up for a consultation. Employees at Mission Pest Control are trained daily on best practices and customer service, meaning the staff is well up-to-date on the best pest control trends and treatments. With thousands of happy customers, it is likely customers in Southern California working with Mission Pest Control will have a similar experience.
Mission Pest Control’s website, although aesthetically pleasing, lacks some information on its services that would be helpful for customers to know. Some of these things include if the company uses contracts, its pricing information, and if there are additional services like wildlife services or lawn care. Some reviews also mentioned hidden appointment cancellation fees. A savvy customer who asks a lot of questions during the consultation will be able to see if Mission Pest Control is right for them.
