Name: Insight Pest Solutions
Rating: 4.4

star star_border star_border star_border star_border

Steve Stockinger Tacoma, WA

This company is a scam! I was told by salesman contract could be cancelled anytime. I did so and they still came to my home. When I notified the man, he said he was the manager and would take care of the issue. now, over a year later I get contacted by a bill collector for $100.00??? WTF?

6 years ago

star star star star star

Karen

Mike H and Patt M were out today and did a phenomenal job at our property. Very professional and through.

7 years ago

star star_border star_border star_border star_border

MM Smithfield, VA

Terrible company to work with. Had technicians come an spray and pest problem did not resolve. Tried canceling service and was told we owe them money to cancel. This was not told to us when we signed up and was misleading since they had said we can cancel any time if we were not happy with the service.

7 years ago

star star_border star_border star_border star_border

al stephens

This a company that apparently knows no boundaries as far as obtaining clients!! They help themselves by soliciting others in gated communities who have not called them when they are called to service one client!! Even after being told that they are in violation of the rules of the association, they continue their trespassing behavior!!!

7 years ago

star star star star star

CHARLES SCHEID Pardeeville, WI

Had a tech come out, great guy explained everything so well it made me at ease. thanks so much JIMMY B.

7 years ago

star star_border star_border star_border star_border

AJ

Do not use this company. Stay totally away from them. Terrible communications and customer service. They trap you into 4 services even if you are not happy with them. Dominique was the only bright spot of this company. She always was polite, curious and friendly when she came out.

8 years ago

star star_border star_border star_border star_border

Tim Rocky JJ

It is a big scam. I was told I could cancel service if I do not like it. I had very bad experience on the 2nd service because the guy came in did not do the job in the agreement and so rush to leave. When I discontinued my service, they charged me the cancellation fees twice as much as the service fees.

8 years ago

star star_border star_border star_border star_border

Glen Gainesville, VA

First two times I had to call them back.second time they said they put glandular down and there was no evidents.told me that it dissolved .That's funny fist time it rained three days strait and it was still on ground. Cancelled it next day.I don't have time for their bullshi . Do not use them unless you got money to through out the door.

8 years ago

star star star star star

Kevin West Chester, OH

Technician was polite, competent, and nice. Could not have a better opinion of Insight and the folks who represent them.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Michael

Did not get rid of the moles. That was my primary purpose for contracting them.

1 year ago

Reply from Insight Pest Solutions

Hi Michael. Thank you for taking the time to leave feedback. It is very important to us for customers to be open about ways we can improve. Please give us a call so we can learn more ways to help improve your experience.

Feb. 7th, 2024

check_circle

Verified Customer

star star star star star_border

Peter Hudson, MA

I like the speed of response to requests for help.

1 year ago

Reply from Insight Pest Solutions

Hi Peter, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

Nov. 29th, 2023

check_circle

Verified Customer

star star star star star_border

Ann-Marie Hollis Marlborough, MA

they are professional and show up on time every time

3 years ago

Reply from Insight Pest Solutions

Hi Ann-Marie, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

May. 11th, 2021

check_circle

Verified Customer

star star star star star_border

Elizabeth Mahayag Chesapeake, VA

Customer service is good and Technicians are courteous

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

check_circle

Verified Customer

star star star star star_border

Michelle Avon, IN

We went with this company because they are inexpensive.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

check_circle

Verified Customer

star star star star star_border

Doug

Very positive and professional. Friendly staff.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

star star_border star_border star_border star_border

Braden Thomas Chino Hills, CA

Do not live up to expectations, buys keep coming back and it’s very hard to schedule with them. Said they would clean up my webs and the webs are still all over my home and throughout the yard.

1 year ago

star star star star star

Curtis Raggio East Bridgewater, MA

Kyle was very knowledgeable, and understanding. He was also very professional and thorough

1 year ago

star star star star star

Neil F McLeod, Jr. Morristown, TN

notified us that the rep was coming and stayed in contact with us, very polite and knowledgeable

2 years ago

star star star star star

Dwheel Fond du Lac, WI

Great price, great company, James our service provider was excellent and very professional.

2 years ago

star star star star star

Kerrin Sendrowitz O'Connor Appleton, WI

Friendly, unlimited service as needed in between scheduled prevention/treatment visits! Love them.

2 years ago

star star star star star

Dot Hill Yukon, OK

Drew was very polite, efficient, friendly, and thorough. He's welcome back any time.

2 years ago

star star star star star

MKB Appleton, WI

Reminder of visit is helpful. Mailbox was full when called to schedule inside treatment

2 years ago

star star star star star

M. Tyler Newcastle, OK

Easy to work around my schedule, very thorough. Do what they did on first treatment every time.

2 years ago

star star star star star_border

Mark Tyngsboro, MA

Technicians are knowledgeable and helpful. Always willing to listen to specific areas of concern and address as needed.

2 years ago

star star star star star

Judy Denny Owasso, OK

Byron was the best. And took care of everything we needed. I'd love for Byron to come again.

2 years ago

star star star star star_border

Kyle Vande Slunt De Pere, WI

Adam was great and did an extra pass around the outside even though he was just here to finish up inside

2 years ago

star star star star star

Susie Nix Oklahoma City, OK

They are in time and thorough. We have been pleased with the results of treatment.

2 years ago

star star star star star

Matthew Steffeck Green Bay, WI

Walked me through what they were doing. Clearly communicated all steps. Pet friendly chemicals.

2 years ago

star star star star star

Sue Green Bay, WI

Already seeing results, Laraine was very knowledgeable about the products and how they work.

2 years ago

star star star star star

Rohit Middleton, WI

Collin was very knowledgeable and able to explain the process, impacts with details.

2 years ago

star star star star star

Brian Gantt Dayton, OH

Mike did a great job of explaining what he would be doing and answered all my questions.

2 years ago

star star star star star

Diane H Exeter, NH

Great service and overview! Excellent education on what to expect moving forward.

2 years ago

star star star star star

Sandra Howard Norman, OK

Very polite young men. Joey explained everything to me and they were very efficient.

2 years ago

star star star star star

Steve Southbridge, MA

Eric was very friendly and explained what to look for in the coming months before our next service

2 years ago Edited February 3, 2023

star star star star star_border

Robert Spear Pepperell, MA

The team members that come to the home explain what they are doing that visit and if they find anything

2 years ago

star star star star star

Tod Fredrich Neenah, WI

Friendly , knowledgeable technician , asked if I had any concerns and explained todays service.

3 years ago

star star star star star

Steve Golden Lawrence, MA

Helpful and friendly staff who go beyond the the call of duty answering all questions.

3 years ago

star star star star star_border

George Ryan Amherst, MA

Prompt, courteous service. We have seen a real decline in pests since they began service with us. Hope it continues!

3 years ago

star star_border star_border star_border star_border

Jane Weiss Grand Forks, ND

Terrible company to do business with. The sales people are misleading and when you don't want the service, they trespass, do the service and bill you. I would not recommend them to anyone.

3 years ago

star star star star star

Sweety Scoop Groton, MA

Excellent service and friendly staff to listen customers choices to treat specific areas

3 years ago

star star star star star

Teresa Jones Johnson City, TN

She is so professional she does her job with so much dedication.We absolutely love her.

3 years ago

star star star star star

Nancy Hesselton Douglas, MA

I find That Insight answers my questions professionally, politely and promptly when I call.

3 years ago

star star star star star

Ken Wallace, NC

Quality service, fast response, friendly staff, reasonable price, awesome results

3 years ago

star star star star star

Carnen Lovelock, NV

Delightful & thorough . Nice people. Colton is great !! Great service. I will recommend to others!

3 years ago

star star star star star

Roland Gifford New Bern, NC

Jess was very informative and walked me through the whole process of treating our yard.

3 years ago

Reply from Insight Pest Solutions

Hi Roland. Thank you so much for the 5-star review! We really appreciate you being a customer and helping to share the word about us. Jess is truly a valuable part of our team. Please, feel free to give us a call at 888-234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Oct. 13th, 2021

star star star star star

Christine Sturbridge, MA

I was experiencing ants and stinky bugs and after you came I haven't seen any bugs of any type.

3 years ago

Reply from Insight Pest Solutions

Hi Christine. Thank you for taking a moment to share your experience at Insight. We work hard to offer high-quality treatments to every customer, and we are happy to hear that you have seen the results. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Oct. 7th, 2021

star star star star star

Amy Smith Eldorado, WI

Cody was very professional and courteous. He was thorough and willing to answer all questions.

3 years ago

star star star star star

White House Fort Worth, TX

Tech was friendly and efficient. Explained process adequately and did a great job.

3 years ago

star star star star star

Tim Judd Chicopee, MA

Dan was on time and professional and all questions we had were answered on what we asked.

3 years ago

star star star star star

Donna Lutton Rossville, GA

Initial visit, took time to explain everything they were doing and was quick and thorough.

3 years ago