Name: Hawx Pest Control
Rating: 4.2

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Wesley Blair

Houston Texas location - Sasha was account manager- HORRIBLE service. They do not keep promises made when you signed the agreement with them. I tried to cancel then but was made more promises. After 3 months the product was killing plants, shrubs and flowers. call to to cancel ,charged me $398.00 . DONT TRUST them unless you got money to just give away.

1 year ago

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Amy Poncy

TERRIBLE SERVICE. HAD TROUBLE GETTING SOMEONE TO ANSWER THE PHONE IN LATE JUNE AND EARLY JULY. TRIED EMAILING THEM AND TEXTING AND NO ANSWER. TRIED SETTING UP A SERVICE VISIT VIA THEIR ONLINE PORTAL AND IT JUST SPUN AND SPUN AND NEVER WENT THROUGH. CHECKED MY ACCOUNT AND IT SAID THE SERVICE CONTRACT ENDS IN JUNE. CANCELLED ACCOUNT IN MID JULY. NOW HIT WITH EARLY TERMINATION FEE OF $200 EVEN THOUGH THE CONTRACT WAS DONE. THEY DON'T HONOR THIER SIDE OF THE CONTRACT BUT I HONORED MINE. CRAPPY SERVICE. FIND ANOTHER SERVICE.

1 year ago

Reply from Hawx Pest Control

We're truly sorry to hear about your experience. We strive to provide effective pest control solutions and it seems we fell short this time. We'd like to understand more about your situation and find a way to make things right. Please reach out to our customer support at sydney.johnson@hawxservices.com. Thank you.

Oct. 7th, 2024

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T Word

Be aware of Hawx Pest Control. They are in the Murfreesboro area preying on elderly residents. Their representatives intimidate the elderly forcing them to purchase unneeded or unwanted pest control contracts. They personally pressured my mother, who is visably ill and not competent to make these thypes of decisions, into the purcahsing of a contract. When I contacted Hawx they refused to cancel the contract even though they have not provided any service to date. I would give zero stars if able. Next stop the media.

1 year ago

Reply from Hawx Pest Control

We're truly sorry to hear about your experience. We strive to provide effective pest control solutions and it seems we fell short this time. We'd like to understand more about your situation and find a way to make things right. Please reach out to our customer support at sydney.johnson@hawxservices.com. Thank you.

Oct. 7th, 2024

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David Rex

Signed contract for quarterly service beginning June 2023. Received service that day but they never returned. I'm working and away from the house during they day and did not realize they were not doing at visits. When I called in May 2024, they admitted that they had not done the service and promised a refund. A month later, they broke that promise and refused to provide a refund. How can they take $$ for work they didn't do and sleep at night? No integrity. Stay away from these crooks!

1 year ago

Reply from Hawx Pest Control

We're truly sorry to hear about your experience. We strive to provide effective pest control solutions and it seems we fell short this time. We'd like to understand more about your situation and find a way to make things right. Please reach out to our customer support at sydney.johnson@hawxservices.com. Thank you.

Oct. 7th, 2024

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Niklas Carlson Mooresville, NC

Worst Experience Ever: We had a wasp problem at our house and signed up for yearly service, they send a tech out that was allergic to bees... Then they did not come out for 7 months and they refuse to hold up their end of the contract. I cancelled my agreement and they only refunded me 2 months out of the 8. They are not organized, professional, accountable, and customer service has been awful. After 11 months I have had zero service and nothing to show for the money they would not refund. Not an ethical company BEWARE!

2 years ago

Reply from Hawx Pest Control

Hey! This is Jenessa from Hawx Pest Control. I am so sorry to hear about your bad experience with our company, I would love to help. Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Dec. 4th, 2023

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Sandy Campbell Lee San Antonio, TX

All the reps have been great - I have no complaints. Also I took them up on the fog spray for mesquitoes. I am very impressed - it is working.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 20th, 2022

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Julie Liebman Northbrook, IL

Hawx is always on time and explains what needs to be done at each visit. They are mindful of children and pets. We can trust Hawx.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 20th, 2022

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Kim Barnes Austin, TX

They show up when they say they're going to. Quick service and I like that they'll come back if any bugs show up between quarterly treatments.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 13th, 2022

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Verified Customer

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Danny Nickel Cicero, IN

Do a great job keeping pests under fontrol

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jul. 21st, 2021

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Verified Customer

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Natalie Forbes Corpus Christi, TX

False promises. They say they will provide services that they do not follow up on, but they still charge your card every month.

4 years ago

Reply from Hawx Pest Control

Natalie, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

Jul. 14th, 2021

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Verified Customer

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Dulce Salt Lake City, UT

Excelent job my experience without insects every 3 months

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jul. 9th, 2021

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Verified Customer

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ROBERT L THOMASSON Hutto, TX

Awesome service, very engaged in what the customer needs.

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 29th, 2021

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Verified Customer

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RONALD MORRIS Springboro, OH

They have really kept bug issues at bay.

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 29th, 2021

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Verified Customer

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Shirley Rice Charlotte, NC

Agents are Friendly, Courteous and listen to Customer

4 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 29th, 2021

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Verified Customer

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Lori Marietta, GA

Haven't had a problem with bugs since using them.

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Rebelle Houston, TX

Technician is knowledgeable, thorough, and patient.

4 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, Rebelle.

Jun. 24th, 2021

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Verified Customer

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Regan Austin, TX

Prompt, friendly, efficient courteous service every time.

4 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Regan.

Jun. 24th, 2021

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Verified Customer

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Ronald Ross Yorba Linda, CA

Show up on time. Will do a call back if needed.

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Shea Raleigh, NC

Always friendly, and do a thorough and professional job.

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Sharon Bair Syracuse, UT

If there is ever a problem they come back to fix it

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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Sherry Falbo Glen Ellyn, IL

Respectful of my property and always answers my questions.

4 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Susan Hokt Anaheim, CA

They are good workers and do a great job.

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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LaToya Daughrity Glen Carbon, IL

I received the same message two weeks in a row stating that the technician had an emergency. I don't think that is true.

4 years ago

Reply from Hawx Pest Control

LaToya, We are so sorry to hear of the frustrations you’ve experienced with our company.

Jun. 29th, 2021

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Verified Customer

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Joshua Williams Maryville, IL

Poor customer service, the treatment we had did not work and the "warranty" never seemed to be honored

4 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Verified Customer

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Sandra Vargas Helotes, TX

Because they are not consistent with the prices, everyone who talk to you give you a different quote

4 years ago

Reply from Hawx Pest Control

Sandra, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

Jun. 29th, 2021

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Verified Customer

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Michelle Rodriguez Charlotte, NC

Most of the times they had to come back to re-service before the quarterly visit.

4 years ago

Reply from Hawx Pest Control

Michelle, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

Jun. 28th, 2021

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Verified Customer

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Mia Hampton, GA

Still have spider activity but for the most part, the larger bugs stay away.

4 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer! We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Verified Customer

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Mike Yates San Antonio, TX

They are very cordial and accommodating each time they come

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021

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Verified Customer

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MJ Stringer Humble, TX

Technician was awesome. Friendly and courteous. No roaches so far.

4 years ago

Reply from Hawx Pest Control

We appreciate the feedback, MJ.

Jun. 24th, 2021

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Verified Customer

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Victor Benedetti McHenry, IL

very good workers and honest people to do business with

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Juan Bustillos Lake Jackson, TX

Excellent service easy to schedule appointments

4 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Juan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Katherine McKamey Portland, TX

They are knowledgeable, efficient and friendly

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Paula R McGuire Janesville, WI

Because it's nice not to ever see any spiders in my house!

4 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Paula.

Jun. 24th, 2021

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Verified Customer

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Leslie Condon Mc Cordsville, IN

They are always on time and do a good job

4 years ago

Reply from Hawx Pest Control

Thank you for showing your appreciation, Leslie.

Jun. 24th, 2021

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Verified Customer

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Leticia Vasquez Salt Lake City, UT

They are very responsive to their customers

4 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Latorsha Peters Hampton, GA

They are thorough and on time with my pest control.

4 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Latorsha! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 24th, 2021

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Verified Customer

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Kenson Loo Helotes, TX

Professional service and always checks all spots

4 years ago

Reply from Hawx Pest Control

Thank you for the review, Kenson. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Verified Customer

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Colin Quayle Beaumont, CA

Thorough. Adequate timeframe for reminders of appointments

4 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Colin

Jun. 24th, 2021

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Verified Customer

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Troy Anderson Olivehurst, CA

Pest Control person was friendly and informative.

4 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Wendy L Grich Glen Carbon, IL

They are always reliable, friendly and accomodating

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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Susan D'Errico Concord, NC

They are efficient - professional- courteous

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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sherwin Fontana, CA

service is great, customer service is great, staff is great

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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PJ Bhakta Round Rock, TX

Great customer service. Still have a ton of ants front and back yard.

4 years ago

Reply from Hawx Pest Control

We strive to provide great service, and we are happy to hear that our technician went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Hermann Saint Louis, MO

Friendly, efficient and professional service.

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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roy griffith Orange, CA

great service, always professional and on time

4 years ago

Reply from Hawx Pest Control

Thank you for taking the time to leave a review, Roy. Don’t hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021

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Verified Customer

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Sharon Keller Indianapolis, IN

They are dependable, and they get rid of my spiders.

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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Tom Moran Kokomo, IN

Always room for improvement. Not being consistent each visit.

4 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 17th, 2021

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Verified Customer

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Wayne Smith Roseville, CA

On time professional service provided by the staff

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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Bob cardiff Davis, CA

On time, works quickly. friendly and approachable

4 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 17th, 2021

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Verified Customer

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Ron Young Deerfield, IL

No more mice or bugs. Notified when coming out to spray.

4 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 17th, 2021