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Western Pest Services

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LAST UPDATED: May 31st, 2023

Western Pest Services is a highly respected company that has been providing pest control throughout the Eastern United States since 1928 with local offices in New Jersey, New York, Pennsylvania, Delaware, and Connecticut.

The pest control company has built its reputation for dedicated customer service with a 100 percent satisfaction guarantee. It is a full-service organization offering a wide variety of services to help protect homes and companies. Western exterminator employs a staff of field supervisors, quality control, and entomologists to maintain high-quality standards.

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The Good

  • Transparent Pest Control Plans
  • Free Inspection
  • ThermoZone Attic Insulation Program

Transparent Pest Control Plans

Western exterminator services offers several Home Protection Plans that provide year-round protection from over 30 common household pests.

Home Protection Plan

Upon the first visit from Western Pest Services, a technician will determine and begin a preventative home pest control service. Homeowners can sign up for a quarterly or a yearly contract depending on need.

Spring-Early Summer

A thorough inspection of a home (in and around) for pest conditions as well as treatments for any pests discoveredApplication of a protective barrier around the exterior of a homeCheck the non-toxic, strategically placed Watchdog™ and Mouse House™ monitors.

Summer-Fall

Inspection of the exterior and treatment of pests — especially bee and wasp nestsInterior inspection, treatment of any new home pest infestation (if wanted/needed). Exterior barrier application.

Fall-Winter

Comprehensive Pest Management Inspection of a home and property for potential pest problemsCheck the non-toxic, strategically placed Watchdog™ and Mouse House™ monitorsEvaluation and treatment of a pest infestation.

Home Protection Plan Plus

Just like the Home Protection Plan, Western Pest Services, the HPP+ plan provides year-round protection against the most common home-invading pests. However, the plan also covers carpenter ants and wood destroying pests.

Western's plans include a professionally trained technician to come to your home and help prevent any pests from entering a home; these plans also include free emergency service visits. Almost regardless of the pest problem, the pest control company has a solution. Western Pest Services will inspect and treat for the following common pests:

  • Termite Control and Termite Infestation
  • Bed Bug Control
  • Bee Control, Wasp Nest, and Yellow Jackets
  • Mosquito Control
  • Ant Control, including carpenter ants
  • Cockroaches
  • Stink Bugs
  • Fleas and Ticks
  • Rodent Control (rat, mouse, etc.)
  • Flies
  • Spider Control

Free Inspection

Potential customers wanting to request a free inspection can call Western Pest Services or simply fill out the online form to schedule a visit. If anyone has a question or concern about an unwanted pest problem, Western Pest Services encourages customers to contact the company by email.

ThermoZone Attic Insulation Program

Although the company is more known for its pest control services, Western Pest Service offers the ThermoZone Attic Insulation Program. The program helps keep customer bills for home temperatures, pest control, and energy well-balanced. The company boasts that ThermoZone maintains a higher R-value than fiberglass insulation, which keeps a home warmer in the winter and cooler in the summer. Customers who choose the ThermoZone Attic Insulation Program can receive the following benefits:

  • Lowered energy bills
  • Improved pest management
  • Reduced noise
  • Environmentally responsible
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The Bad

  • State Coverage
  • Pest Coverage
  • Lawn Coverage

State Coverage

Western Pest Services is located throughout New Jersey, Eastern Pennsylvania, Northern Delaware, Southwest Connecticut, and New York City. So while the company offers its services to these states, residents outside the service areas will have to find another pest control company.

Pest Coverage

Although the pest control company boasts an extensive insect and rodent catalog, Western Pest Services doesn't appear to cover wildlife removal. Leading companies in the pest control industry like Terminix promote the safe animal removal and management of creatures seeking shelter in your home or walls, like raccoons, birds, bats, and other animals that can't be treated with pesticides.

Lawn Coverage

Western Pest Services does not appear to offer homeowners specialized lawn care service, which would apply extermination products specifically tailored for the yard and surrounding area.

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The Bottom Line

Residents living in New Jersey, Eastern Pennsylvania, Northern Delaware, Southwest Connecticut, or New York City who are looking for a local exterminator can get a free inspection, bed bug and termite treatment, and year-round protection pest control services from Western Pest Services.

Customers have mentioned that Western Pest Services had poor management in the New York City and New Jersey branches, and another customer claimed the company missed a bed bug infestation in their home during an inspection. To see whether this company is a truly dependable exterminator, we encourage homeowners to read these and other verified Western Pest Services reviews.

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Star Rating

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7 Reviews

Review Breakdown

5 grade

14%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

86%

Sentiment Criteria

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Review Source

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Amanda Montebello, CA

I’ve used Western Pest Services a few times and have had really good experiences. I would recommend them to family and friends because they helped solve my insect and rodent problem. They were very efficient when I was trying to Get rid of rodents in my home.

4 years ago

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Sussy Teijeiro Long Valley, NJ

Gave one star because there is nothing below that! Inconsistent communication and information. They do not honor their contracts. They do MINIMAL work. They do not do follow up treatments, they make you wait out the problem so that they do not have to come in. You MUST be present to see them work otherwise they say they did what they DID NOT. Their product may also be faulty. Looks like they want to save money and sell you a contract that will not be fulfilled. Will never use again. They give orders to their employees BEFORE they even take care of the problem.

9 months ago

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Reply from Western Pest Services

Thank you for your review, we always strive for 5 stars. We would like to talk to you about your experience please feel free to contact Joe R at 862-296-6748 General Manager of our Morris County location, so we can rectify this situation.

Jun. 1st, 2023

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Dr. Suhaib Nashi ,

I was new customer. The first appointment took the day off waited and no one showed up or called. Later someone called and said that he can come later that day I asked to reschedule. He gave me another day, then the schedular called a day before my appointment to cancel although I took another day off. Bad service and zero customer care, maybe too busy. Cancelled my contract.

3 years ago

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Lauren Humphries Dangelmaier Newtown, PA

Do NOT call them for bed bugs. They do a mediocre inspection (the guy missed a whole nest - told us he saw no signs of any, when the nest was clearly in the box spring when we looked after him), won't put the encasings on - even for a 62 year old woman recovering from a stroke. Communication is inconsistent. Go somewhere else! There are far more qualified companies!

6 years ago

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Nayeem Md. Faruk Trenton, NJ

I have scheduled an inspection twice with them for a bee issue in my backyard. They have failed to show up both times.

2 years ago

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Juanita Romulus, MI

Do not recommend- waste of money didn't have termites

6 years ago

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Nichole Port Monmouth, NJ

Bad management in nyc and nj

7 years ago