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Waltham Services

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LAST UPDATED: October 8th, 2019

Waltham Services was established in 1893, making it one of the oldest companies in the pest control industry. They have built a reputation based on providing innovative and high-quality services. They provide services to residential and commercial properties and customize their solutions to meet the needs of each unique situation. All of their treatments are eco-friendly and tailored to fit your needs.

 

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The Good

  • Time in Business
  • Great Services
  • Informative Website

Time in Business

Waltham Services has been in the industry for over 120 years. This makes them one of the oldest companies to make our list by far. This shows a dedication to the industry, and to their customers. With the quality of their services, it appears as though they still have a long future ahead of them in the industry.

Great Services

Waltham Services offers eco-friendly, tailored treatments for residential and commercial properties. Eco-friendly treatments are an important factor to consider, especially if you are a pet owner. We really like that Waltham offers both single and year-round services as this is not always the case. Often in the industry companies will not offer a single service option, but only offer year-round services. The year-round service helps to prevent pests that are seasonal. Waltham specializes in termite extermination and removal, but they also provide services for bed bugs, cockroaches, flies, rodents, stinging insects, ticks, and mosquitoes.

Informative Website

Waltham Services' website is a great asset to the company. It is very informative, professional, and easy to navigate. We really liked all of the in-depth information they provide not only about their history but about pests and pest prevention. Many other companies in the industry do not provide their customers with an easy-to-use website. They often fall short of providing adequate information and make the company seem unprofessional and not credible. We appreciate that Waltham invested their resources in providing a nice website that is easy for their customers to use.

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The Bad

  • New England Only
  • Guarantees
  • Liability Insurance

New England Only

Waltham Services is only available in the New England portion of the United States. They are currently only available in limited locations in Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, and Maine. While this is larger than some pest control companies in the industry, it still limits the availability to customers who can benefit from their services. We would like to see Waltham Services expand outside their current service areas.

Guarantees

Waltham Services does not provide information on money-back guarantees. In the pest control industry, it is common for companies to offer a money-back guarantee, re-treatment guarantee, or sometimes both. These guarantees not only protect the customers but shows confidence in the company's services and products. While Waltham provides a re-treatment guarantee, we would like to see them provide both of these guarantees to their customers. We would also like to see Waltham provide more information regarding their liability insurance, as this is also an extra protection for customers who use their services.

Liability Insurance

We found that Waltham Services is lacking some information on their website that we look for in the industry. We would like to see more information regarding prices, money-back guarantee, and liability insurance. This lack of information makes it difficult for our team to rate their services effectively and can make it difficult for customers to choose a company that best fits their needs. We believe that customers should be provided as much information as possible so that they can make informed decisions. Liability insurance is common throughout the industry. It insures customer's valuables in case of damages during services. It is surprising that Waltham Services does not disclose this information. We would like to see Waltham Services be more upfront about their liability insurance or lack thereof.

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The Bottom Line

Waltham Services has been providing eco-friendly, customized treatments for over 120 years. They have proven to give high-quality services that are backed by a re-treatment guarantee. We would like to see more information regarding pricing, liability insurance, and a money-back guarantee. Overall, we find that Waltham offers great services and should be considered for your pest control needs if you live in the New England area.

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