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Turner Pest Control

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3.9

Overall Score

LAST UPDATED: February 22nd, 2024

Turner Pest Control was founded in 1971 as a family-owned business, and has grown rapidly in the 50 years since. The pest control company has served more than 60,000 households across Florida and Georgia, and currently employs more than 400 highly trained technicians who have passed stringent background checks and promise prompt, on-time pest control service. 

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The Good

  • Tiered Pest Control Solutions
  • Transparent Pricing
  • QualityPro Certified

Tiered Pest Control Solutions

Turner Pest Control offers a number of tiered pest management plans designed to adjust to the specific needs and budget of your home or business:

TurnerGuard

TurnerGuard is the company's all-in-one pest management solution as it combines general pest control with specialized termite control to create comprehensive coverage for interior and exterior spaces. TurnerGuard comes with a complete initial inspection, customized estimate, and triannual treatments — with complementary re-treatments as necessary. It also covers the following pest problem areas:

  • Subterranean termite
  • Formosan termite
  • Lifetime soil termite inspection — re-treatments included
  • Spiders and dewebbing
  • Cockroaches
  • Bed bug control
  • Rodent control
  • Silverfish
  • Crickets
  • Earwigs
  • Pantry pests
  • Fire ants

Pest Protection Program

The Pest Protection Program meanwhile covers all the same pests as TurnerGuard — minus termite and bed bug problems.

Turner Pest Control also provides the following specialized plans:

SMART Digital Rodent Control

SMART is a completely wireless, AI-driven rodent control solution that foregoes the use of dangerous poisons or pesticides and instead opts for traps that wirelessly communicate rat and mouse activity under and surrounding your home. SMART comes with 24/7 monitoring, instant notifications, and can be added to your existing TurnerGuard plan.

Termite Treatment

Comes with complete perimeter protection, checking under patios, inside pipes, and any other high-risk area for termites. Customers can choose from three pest elimination options: the highly effective Termidor plan, the cost-effective Premise treatment, and the environmentally friendly Altriset option. Turner Pest Control can also get you a termite warranty, which acts as an insurance policy against subsequent termite infestation problems.

Mosquito Control

Comes with long-lasting barrier protection against mosquitos, noseeums, and other biting insects, monthly maintenance, and flexible, affordable treatment schedules.

Outdoor and Lawn Service

In addition to treating for fire ants, moles, and armadillos in and around your yard, Turner Pest Control will also service the following areas:

  • Weed control
  • Fertilization
  • Fungus control
  • Micronutrient treatment
  • Shrub fertilization
  • Disease control

Transparent Pricing

Pest control plans from Turner Pest control begin at $24.99 per month, with new customers receiving a $50 discount toward any new service. Specific pricing for add-on services are not disclosed.

QualityPro Certified

Turner Pest Control employs a QualityPro certified technician team. QualityPro is a certification program authored by the National Pest Management Association (NPMA), and is awarded to companies that demonstrate excellence in professionalism, employee training, customer service, and environmental responsibility. Homeowners that go with a QualityPro certified pest control company receive the benefit of the technician's expertise and the company's integrity.

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The Bad

  • Narrow Availability

Narrow Availability

Turner Pest Control runs 15 branches in the following cities across Florida and Georgia:

  • Sarasota, FL
  • St. Petersburg, FL
  • St. Marys, GA
  • Bonita Springs, FL
  • Titusville, FL
  • Stuart, FL
  • Palm Bay, FL
  • Ocala, FL
  • Ormond Beach, FL
  • Jacksonville, FL
  • Orlando, FL
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The Bottom Line

If you live in Florida or Georgia, and are looking for a local pest control expert with industry certifications and solutions for nearly every pest problem you'll encounter, Turner Pest Control is worth a look. The company provides catered treatment plans for everything from termites to bed bugs.

Customers are encourage to ask the company for its specific price points for specialized services, as well as research verified Turner Pest Control reviews before making a final decision.

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Star Rating

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1.6

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15 Reviews

Review Breakdown

5 grade

13%

4 grade

0%

3 grade

13%

2 grade

0%

1 grade

73%

Sentiment Criteria

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Quality

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Kathy Fleming Palm Coast, FL

They constantly overbill you. My builder coverd the cost of my Termite Bond for the 1st year. Turner came in that 1st year and charged me again for the termite bond as well as the service plan I chose for the house. So basically they got paid twice for the bond. Then I cancelled the annaul service and they continued to bill me but did not alert me that I would have to pay for the remaining services after the contract was cancelled.

15 hours ago

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Amy Gouker Saint Augustine, FL

Terrible Customer Service. Everytime we have a pest control service scheduled that requires access to the inside of our house, they are late. Today was no different. Scheduled to arrive between 10-11 am. I called at 11:30 for an ETA, and the scheduler said “he’s running late.” I know! That’s why I called! Three hours later, I called again. They still do t know when then tech will arrive. Said they don’t even know where he is. Yeah, right. You can’t call him? He can’t call to apologize? Fired them right then and there. Additionally, whenever they do come, they frequently make excuses like “I don’t have the equipment for that service” or “there’s nothing we can do about it.” Then what am I paying you for?!

1 month ago

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Kerry Boyer

I filed a complaint with the Better Business Bureau on Turner Pest Control because they killed my grass and wouldn't do anything about it. This is the worst company that I have dealt with. The Customer Service really sucks! The weeds in my yard were getting worse. Customers BEWARE DO NOT hire this company because you will endure bad service and treatment. They're terrible. WORST COMPANY EVER!

2 months ago

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Marcelina Bee Orange Park, FL

Very dissatisfied with their service and cannot recommend... Someone came out once for a full cleanout for the interior and exterior (2000 sq ft house and a 1.5 acre land) which took 15 minutes. The technician performed a quick 'service' and sat in the car for 45 minutes on his phone. My roach problem was not eliminated or even decreased after that visit. In addition to that, I was told they do not have the equipment available to complete the initial service and would come back when it is in, but had no information or estimated time when it would be available. Of course I was not told about their lack of equipment until the tech was done with the first service. Why charge a full fee and offer incomplete services? I cancelled the services after that first visit, since it was a joke. I was also charged 3 separate fees totaling $641 and no refunds were made when I expressed my dissatisfaction. Based on my experience, I cannot recommend Turner Pest Control and their poor services.

4 months ago

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Kerry Boyer Tampa, FL

The Customer Service is so, terrible. This company is the worst company that I have ever dealt with. They clearly don't care about their customers. I wouldn't refer this company to anyone. They killed my grass and wouldn't do anything about it. Customers be ware don't hire this company.

3 months ago

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Jean Farrell Venice, FL

Never called to say they were coming, only way I knew they came was the sign on the front lawn. The lanai pool cage was not swept for spider webs. Had a rodent problem even though I have bait boxes. Would not recommend.

3 months ago

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Bonnie Marshall Saint Augustine, FL

I have never been SO disappointed in a company as I am Turner. I didn't have much of a choice because my home builder hired them to do the Termite protection. So, after meeting initially with the Tech (Mike) - I also signed up for the lawn and bug treatment. (After this meeting I was told by my builder that they had already paid for the Termite protection for the first year... so I spent $650.00 as I was misled by the Tech! My lawn is now FULL of weeds and dead spots, they don't show up as promised or scheduled..... I have YET to see an "inside" guy to put down anything... I have sent email after email... even RESPONDED to an email because they can't "process my card" - and have STILL not gotten a reply. They are HORRIBLE and the WORST mistake I ever made was signing the contract they are now in BREACH OF.... EDITED to say that I got an email today cancelling my service - and telling me I owe them $315.00 for services they did NOT complete. They did a total of 2 lawn services...and destroyed my yard. Lawn service is $45.00 a month / Bug Service is $60.00 and they never performed a single service! I will have to pay WAY more then that to FIX what they did!

9 months ago

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Wallace Savory Fernandina Beach, FL

I had a date on April 3rd at my building with a Turner person. Nobody showed up, I called and was pleasant with the result that someone would call me. As of today, April 11th nobody from Turner has called me. My conclusion is that these people are at the very least rude and probably incapable. My advice would to not deal with them and hope they choke on their own stuff. Wallace Savory

10 months ago

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Carlos Anderson Winter Garden, FL

WORST COMPANY TO WORK WITH.... THEY SHOULD BE CALL “TURNERS COLLECTORS” INSTEAD OF TURNERS PEST CONTROL !!!!! I have been paying this company for the last 14 months and 6 months ago I tried to terminate their services for the same issues that I have been having for the whole contract. The weed that growths at my St. Augustine grass is the best friend of Turner's services. Weed growth stronger and stronger after every single service and my St Augustine grass is dying slowly...... Funny Fact... every time that the lawn technician came to my house said... you need to sharp the blades of your mower machine even dough I used a brand new one the past couple of times. In February, I had the Annual Termite Inspection with Turner, and Turner's "Tech" recommended replacing some of the termite traps and adding more around my property. To this day, 2 months after the inspection, they have not come in and completed their own recommendation considering that the service was paid for in advance and they did not perform the original installation correctly My house is full of spiders, fire ants and wasp nest and they just charged my Credit Card....... I have been calling them for the pass 2 months and they just asking me to reinstate payments in order to make any corrections. STAY AWAY FROM THIS COMPANY !!!!

1 year ago

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Cerise Gibson Orlando, FL

Horrible customer service, communication and service. DO NOT USE! They will waste your time and money! I now have to find another service!

1 year ago

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Hay anne Cape Coral, FL

Unprofessional people who don't do what they say they will do.

1 year ago